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Please see below the most popular frequently asked questions.

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Please see below the current ongoing issues which are under investigation.

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Forum Posts

"Musical Marathon: Reward Your Passion with Premium"

Dear Spotify Team, My name is Daniel Mulero Jiménez, and I would like to share a marketing idea that I believe could greatly benefit both Spotify and its user community. The proposal is to implement a temporary challenge aimed at users who do not hav...

  • Casual Listener
  •     Dear Spotify Team,   My name is Daniel Mulero Jiménez, and I would like to share a marketing idea that I believe could greatly benefit both Spotify and its user community. &nb...
  • Maria
  • Moderator
  • 117 Views
  • 2 comments
  • 2 likes
  • Closed - Doesn't Meet Requirements
  • 117 Views
  • 2 comments
  • 2 votes

"Maratón Musical: Premia tu Pasión con Premium"

Estimado equipo de Spotify España, Mi nombre es Daniel Mulero Jiménez y me gustaría compartir con ustedes una idea de marketing que considero podría beneficiar notablemente tanto a Spotify como a su comunidad de usuarios. La propuesta consiste en imp...

  • Casual Listener
  • Estimado equipo de Spotify España,   Mi nombre es Daniel Mulero Jiménez y me gustaría compartir con ustedes una idea de marketing que considero podría beneficiar notablemente tanto a Spotify...
  • AlejaR
  • Moderator
  • 93 Views
  • 1 comments
  • 1 likes
  • Closed - Doesn't Meet Requirements
  • 93 Views
  • 1 comments
  • 1 votes

Allow the bill date to change without cancelling membership

Allow customers to be able to change their bill date. Find a way to charge them accurately but also allow them to change it because having to cancel the membership and signup on preferred date may let customer’s wander off to other competitors like I...

  • Casual Listener
  • Allow customers to be able to change their bill date. Find a way to charge them accurately but also allow them to change it because having to cancel the membership and signup on preferred date may le...
  • Joan
  • Moderator
  • 76 Views
  • 1 comments
  • 2 likes
  • Closed - Doesn't Meet Requirements
  • 76 Views
  • 1 comments
  • 2 votes

not getting ads on podcasts while having a premium account

I get ads between listening to a podcast. I talked with someone from spotify and they said the maker of the podcast can choose in their settings to play ads in between. I didn't have this problem before so the maker of the podcast probably changed th...

  • Casual Listener
  • I get ads between listening to a podcast. I talked with someone from spotify and they said the maker of the podcast can choose in their settings to play ads in between. I didn't have this problem bef...
  • TanyaS
  • Spotify Star
  • 891 Views
  • 2 comments
  • 17 likes
  • Closed - Doesn't Meet Requirements
  • 891 Views
  • 2 comments
  • 17 votes

Playlist queue

Add playlist to queue 

  • Casual Listener
  • Add playlist to queue 
  • Novy
  • Moderator
  • 528 Views
  • 1 comments
  • 1 likes
  • Closed - Doesn't Meet Requirements
  • 528 Views
  • 1 comments
  • 1 votes

Midsong queue change

There should be an option to change the queue to another playlist/album/radio/etc. without interrupting the song currently playing.If I’d switch to the album the played track is from, it would continue the tracklist, unless it’s shuffled. Right now, ...

  • Regular
  • There should be an option to change the queue to another playlist/album/radio/etc. without interrupting the song currently playing. If I’d switch to the album the played track is from, it would...
  • Ramified-Music
  • Newbie
  • 1052 Views
  • 1 comments
  • 36 likes
  • Live Idea
  • 1052 Views
  • 1 comments
  • 36 votes

[All Platforms] No Ads in Podcasts for Spotify Premium users

I pay for my subscription. Every month for years now. The main reason I am a paid-for subscriber with Spotify is so I don't have to hear ads. As I have shifted my podcast listening from other providers to Spotify to bypass ads, both from the platform...

  • Music Fan
  • I pay for my subscription. Every month for years now. The main reason I am a paid-for subscriber with Spotify is so I don't have to hear ads. As I have shifted my podcast listening from other provide...
  • NakedSushiii
  • Visitor
  • 119215 Views
  • 817 comments
  • 1480 likes
  • All Platforms
  • Case Closed
  • 119215 Views
  • 817 comments
  • 1480 votes

Basic family membership with KPN

Hi, We have a Spotify Premium Family membership via KPN for many years. Yesterday we were informed about the monthly price rice from € 17,99 per month to € 21,99 per month. We find this price increase way too much! We would like to change our members...

  • Casual Listener
  • Hi, We have a Spotify Premium Family membership via KPN for many years. Yesterday we were informed about the monthly price rice from € 17,99 per month to € 21,99 per month.  We find ...
  • AlejaR
  • Moderator
  • 224 Views
  • 2 comments
  • 1 likes
  • Closed - Doesn't Meet Requirements
  • 224 Views
  • 2 comments
  • 1 votes

Play playlist folder on phone and web player

There was already a rather buggy option on Desktop to play an entire Playlist Folder, but not yet on Phone or Web Player.I have, for example, a folder full of classical playlists, both mine and others', and I cannot listen to all without having to cr...

  • Regular
  • There was already a rather buggy option on Desktop to play an entire Playlist Folder, but not yet on Phone or Web Player. I have, for example, a folder full of classical playlists, both mine and oth...
  • 22ig4ynhelrhk47
  • Newbie
  • 776 Views
  • 1 comments
  • 24 likes
  • Live Idea
  • 776 Views
  • 1 comments
  • 24 votes

Make Basic abo available to all

Make the Basic abo also available for people who have a spotify abo with a phone provider.Now the abo without the audiobooks is only available for people with the premium account via spotify.I have a premium family account for many years via xs4all a...

  • Casual Listener
  • Make the Basic abo also available for people who have a spotify abo with a phone provider. Now the abo without the audiobooks is only available for people with the premium account via spotify. I ha...
  • Yordan
  • Moderator
  • 187 Views
  • 1 comments
  • 1 likes
  • Closed - Doesn't Meet Requirements
  • 187 Views
  • 1 comments
  • 1 votes

Bring back Artist name search result that provides all a user’s liked songs by that artist(SOLVED)

Edit: I’m silly. This isn’t actually a problem, I just forgot that I had unliked an artist’s songs and moved them into a playlist instead. Silly me! Liked songs still show up under an artist when I search their name. Please ignore the rant below. Spo...

  • Casual Listener
  • Edit: I’m silly. This isn’t actually a problem, I just forgot that I had unliked an artist’s songs and moved them into a playlist instead. Silly me! Liked songs still show up under an artist when I s...
  • osornios
  • Spotify Star
  • 182 Views
  • 1 comments
  • 1 likes
  • Closed - Doesn't Meet Requirements
  • 182 Views
  • 1 comments
  • 1 votes

[Subscription] Military / Forces Discount

Spotify currently offer students a 50% discount, yet no forces discount. Spotify should introduce a forces discount for current serving members of the armed forces.

  • Casual Listener
  • Spotify currently offer students a 50% discount, yet no forces discount. Spotify should introduce a forces discount for current serving members of the armed forces. 
  • RClark_6
  • Newbie
  • 136452 Views
  • 613 comments
  • 3874 likes
  • Case Closed
  • 136452 Views
  • 613 comments
  • 3874 votes

Compact classical music

I listen to a lot of classical music and I came across Apple Classical which has a beautifully organized system of classical titles. It is evident who is the composer, who are the performers, what is the piece, even op. numbers. My main problem is th...

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  • Regular
  • I listen to a lot of classical music and I came across Apple Classical which has a beautifully organized system of classical titles. It is evident who is the composer, who are the performers, wh...
  • 868 Views
  • 0 comments
  • 19 likes
  • Live Idea
  • 868 Views
  • 0 comments
  • 19 votes

[All Platforms][Other] Please make genderstar in german language optional

Hello Team,as i wrote in the subject, i would like to request you to create a second kind of german language setting, one "traditional german" option and one "gender sensitve" option for those who like this more than the traditional german.For me i h...

  • Casual Listener
  • Hello Team, as i wrote in the subject, i would like to request you to create a second kind of german language setting, one "traditional german" option and one "gender sensitve" option for those who ...
  • user-removed
  • Not applicable
  • 44505 Views
  • 183 comments
  • 874 likes
  • All Platforms
    Other
  • Case Closed
  • 44505 Views
  • 183 comments
  • 874 votes

Animated Canvas (like the Artwork of the song, album but whit some animation or movement)

There is another music app, which uses this art style, canvas or artworks of the songs but with certain movement or animations, this gives it a very premium touch and draws attention, also the resolution of these animated artworks is much higher and ...

  • Casual Listener
  • There is another music app, which uses this art style, canvas or artworks of the songs but with certain movement or animations, this gives it a very premium touch and draws attention, also the resolu...
  • Novy
  • Moderator
  • 223 Views
  • 1 comments
  • 1 likes
  • Closed - Doesn't Meet Requirements
  • 223 Views
  • 1 comments
  • 1 votes

Improving of Free Spotify Mobile

I say we improve on the mobile version of Spotify. We should be able to pick a song of our choosing whenever we want but still have to listen to ads, as well as turn off shuffle. What is the point of having a music streaming service one inferior way ...

  • Casual Listener
  • I say we improve on the mobile version of Spotify. We should be able to pick a song of our choosing whenever we want but still have to listen to ads, as well as turn off shuffle. What is the point of...
  • Maria
  • Moderator
  • 253 Views
  • 2 comments
  • 1 likes
  • Closed - Doesn't Meet Requirements
  • 253 Views
  • 2 comments
  • 1 votes

Skill de soprify permita a dispositivos Echo pop dar me gusta o no megusta a canciones

Actualmente en los dispositivos Echo pop no se puede dar me gusta o no me gusta a una canción. Alexa dice, solo se puede dar me gusta en emisoras de radio personalizada. Estaría muy bien que te dejara hacerlo

  • Casual Listener
  • Actualmente en los dispositivos Echo pop no se puede dar me gusta o no me gusta a una canción. Alexa dice, solo se puede dar me gusta en emisoras de radio personalizada. Estaría muy bien que te dejar...
  • AlejaR
  • Moderator
  • 240 Views
  • 1 comments
  • 1 likes
  • Closed - Doesn't Meet Requirements
  • 240 Views
  • 1 comments
  • 1 votes

[Subscription] Graduate and Doctoral Student Discount

Currently, the student discount is set up to be available for 4 years per person. This is a hard and fast rule that does not include gradute or doctoral students. Moving forward, Spotify needs to rewrite their policy to be available for this large po...

  • Casual Listener
  • Currently, the student discount is set up to be available for 4 years per person. This is a hard and fast rule that does not include gradute or doctoral students.   Moving forward, Spotify nee...
  • floreleasn
  • Visitor
  • 20597 Views
  • 16 comments
  • 622 likes
  • Subscription
  • Case Closed
  • 20597 Views
  • 16 comments
  • 622 votes

[Desktop] Global HotKeys for Pause/Play, Skip, etc.

It would be nice to have an Global Hotkey so you can pause/play your music while browsing and not switching between screens. Or when you are gaming and you want another song but you don't want to alt tab and stay idle, a (customizable?) Global Hotkey...

  • Newbie
  • It would be nice to have an Global Hotkey so you can pause/play your music while browsing and not switching between screens. Or when you are gaming and you want another song but you don't want to alt...
  • Logman1
  • Newbie
  • 401725 Views
  • 167 comments
  • 2023 likes
  • browsing
    for
    gaming
    Global
    handy
    HotKey
    Next
    pause
    Play
    Spotify
    Usefull
  • Case Closed
  • 401725 Views
  • 167 comments
  • 2023 votes

Offer yearly subscription for all plans

This would be good for gifts, for people planning sabbatical or parental leave, for budgeting etc.

  • Casual Listener
  • This would be good for gifts, for people planning sabbatical or parental leave, for budgeting etc. 
  • Eni
  • Moderator
  • 448 Views
  • 1 comments
  • 1 likes
  • Closed - Doesn't Meet Requirements
  • 448 Views
  • 1 comments
  • 1 votes