spotify web player not working on all browsers

[juanaflor]

hi

My spotify web player usually works but i can't get it to play any tracks (on internet explorer or Chrome).

It's 9:30am monday morning.

any ideas? anyone else have this issue?

thanks

[Alejandro_C]

Hey @juanaflor, welcome to the Community!

Does it help if you try again using an incognito window on Google Chrome and delete cache/cookies?

Let us know. 

[MaryC1]

Hey @juanaflor, are you still experiencing the same issue with your web player?

If so, did you give it a try at the steps @Alejandro_C provided? Did they help? If you are, hit us back so we can provide further help 🙂

We'll be waiting for your reply.

[juanaflor]

thanks for your help, it started working again.

[Alejandar]

Woohoo, we're glad it's been fixed!

If you ever need us again, we'll be just a post away.

Have an amazing rest of your day 🙂