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Problems with the search page in the app

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Problems with the search page in the app

Plan

Free/Premium

Country
Brazil

 

Device

PC

Operating System

Windows 11


Browser
Brave Browser

My Question or Issue

I started having this problem a few days ago, I just can't search for anything in the web version of the app, everything works correctly, however, on the search page when I start typing, an error message appears and the whole app stops working, none of the other buttons work and the only way to solve it is to press F5 to reload the app, however, if I use it directly in the browser, everything works without problems, I don't understand why this started to happen.

Screenshot (1029).png
Screenshot (1028).png
Reply

Accepted Solutions
Marked as solution

Hi there @ualin,

 

Thanks for reaching out. Does this happen in other browsers too? Brave is known for its security features, but these can sometimes cause issues with server communication for apps like Spotify. Try an incognito window too.

 

Let us know how it goes.

JoanModerator
Help others find this answer and click "Accept as Solution".
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View solution in original post

Marked as solution

Same happening here, started this month.
Using PWA on Chrome.

 

Only happens using the PWA, directly on browser it works.

View solution in original post

Marked as solution

Same issue, started noticing this week

Using PWA on Microsoft Edge with MacOS

 

Issue only appears in PWA, browser version works fine

 

When checking Browser Dev Tools I noticed that the error message in console is:

```

Error: Error fetching playlist via GraphQL!
at Lr.getMetadata (web-player.ef6f39e8.js:1:1368131)

```

 

The corresponding graphQL query response was

```

{
"data": {
"playlistV2": {
"__typename": "NotFound",
"message": "Object with uri 'spotify:playlist:37i9dQZF1EYkqdzj48dyYq' not found"
}
},
"extensions": {}
}

```

 

View solution in original post

4 Replies
Marked as solution

Hi there @ualin,

 

Thanks for reaching out. Does this happen in other browsers too? Brave is known for its security features, but these can sometimes cause issues with server communication for apps like Spotify. Try an incognito window too.

 

Let us know how it goes.

JoanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!
Marked as solution

Same happening here, started this month.
Using PWA on Chrome.

 

Only happens using the PWA, directly on browser it works.

Marked as solution

Same issue, started noticing this week

Using PWA on Microsoft Edge with MacOS

 

Issue only appears in PWA, browser version works fine

 

When checking Browser Dev Tools I noticed that the error message in console is:

```

Error: Error fetching playlist via GraphQL!
at Lr.getMetadata (web-player.ef6f39e8.js:1:1368131)

```

 

The corresponding graphQL query response was

```

{
"data": {
"playlistV2": {
"__typename": "NotFound",
"message": "Object with uri 'spotify:playlist:37i9dQZF1EYkqdzj48dyYq' not found"
}
},
"extensions": {}
}

```

 

spotify crashes in brave browser every 30/45 minutes

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