Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 67573 Views
  • 48 replies
  • 109 likes
  • 67573 Views
  • 48 replies
  • 109 likes

WHERE ARE MY SEPULTURA ALBUMS?

I am a brazilian user and I was reading about some albums of Sepultura that are missing from Spotify. The brazilian users are one of three countries who don't have acess to listen the albums: Arise, Chaos A.D, Roots (...).What the **bleep** is that?E...

  • Newbie
  • I am a brazilian user and I was reading about some albums of Sepultura that are missing from Spotify. The brazilian users are one of three countries who don't have acess to listen the albums: Arise, ...
  • _-d9dwdut8kv
  • Music Fan
  • 1115 Views
  • 3 replies
  • 0 likes
  • 1115 Views
  • 3 replies
  • 0 likes

Solved!! Help me find this song please

I was listening to A$AP Rocky's new Testing and Spotify played a song based on this album. Its album cover was of a man in water. The first few lines were of a dude saying something like "Don't forget to drink water", "Drink water". The song had a re...

  • Casual Listener
  • I was listening to A$AP Rocky's new Testing and Spotify played a song based on this album. Its album cover was of a man in water. The first few lines were of a dude saying something like "Don't forge...
  • Ven-Iv
  • Casual Listener
  • 769 Views
  • 3 replies
  • 0 likes
  • 769 Views
  • 3 replies
  • 0 likes

Ad Song! (Updated, still need help!)

Hey there! So, I noticed in the recent ads that there was a song I really, really liked. However, everytime I realize it is playing, I miss i entirely. Or, if I am listening to the ad, I try my hardest to hear the artist, but it is very hard to under...

  • Newbie
  • Hey there! So, I noticed in the recent ads that there was a song I really, really liked. However, everytime I realize it is playing, I miss i entirely. Or, if I am listening to the ad, I try my harde...
  • Flanstario1
  • Composer
  • 812 Views
  • 1 replies
  • 0 likes
  • 812 Views
  • 1 replies
  • 0 likes

Option to disable French recommendations for Canadian subscribers

Ever since I moved from the U.S. to Canada, I have constantly gotten French recommendations for music on my "Browse" page and in song recommendations. I don't have any 'liked' French songs, I don't speak French, and I don't particularly like the soun...

  • Newbie
  • Ever since I moved from the U.S. to Canada, I have constantly gotten French recommendations for music on my "Browse" page and in song recommendations.   I don't have any 'liked' French songs,&...
  • nilexys
  • Newbie
  • 2134 Views
  • 4 replies
  • 24 likes
  • Desktop
    Mobile
    Web Player
  • 2134 Views
  • 4 replies
  • 24 likes

Need help defining Dance from Pop

Hi there. I was recently browsing the Pop and Dance genres and find that often times one song could be in the other 's playlist. Why is this? What are the defining factors between the Dance and Pop genre that put a song in one category or the other? ...

  • Music Fan
  • Hi there. I was recently browsing the Pop and Dance genres and find that often times one song could be in the other 's playlist. Why is this? What are the defining factors between the Dance and Pop g...
  • Sebasty
  • Community Legend
  • 652 Views
  • 1 replies
  • 0 likes
  • 652 Views
  • 1 replies
  • 0 likes

Solved!! Can anybody find me the 2nd most listened artist?

This thing is driving me crazy, I can't find the 2nd most listened artist. 1. Ed Sheeran2. ????3. Drake4. Kendrick Lamar5. Eminem6. Dua Lipa Of course I'm talking about the current chart. PLEASE HELP ME!

  • Casual Listener
  • This thing is driving me crazy, I can't find the 2nd most listened artist.   1. Ed Sheeran 2. ???? 3. Drake 4. Kendrick Lamar 5. Eminem 6. Dua Lipa   Of course I'm talking abo...
  • dirokio
  • Newbie
  • 6076 Views
  • 3 replies
  • 0 likes
  • 6076 Views
  • 3 replies
  • 0 likes

How do you edit your welcome mix?

I am new to Spotify and when creating my Welcome Mix, accidentally selected an artist that I don't enjoy. Now I am having a very difficult time finding where I could edit that Welcome Mix list. Any help would be greatly appreciated!!

  • Newbie
  • I am new to Spotify and when creating my Welcome Mix, accidentally selected an artist that I don't enjoy.  Now I am having a very difficult time finding where I could edit that Welcome Mix list....
  • on_d-vuc37kv
  • Casual Listener
  • 1234 Views
  • 1 replies
  • 0 likes
  • Welcome Mix
  • 1234 Views
  • 1 replies
  • 0 likes

Where is the music?

Hello, how are you people? I would like to know why there is a record that I could listen to before and now the songs do not appear. what is this about? Thank you!

  • Newbie
  • Hello, how are you people? I would like to know why there is a record that I could listen to before and now the songs do not appear. what is this about? Thank you!
  • Luke
  • Spotify Star
  • 422 Views
  • 1 replies
  • 0 likes
  • 422 Views
  • 1 replies
  • 0 likes

Where is December, 1963????

Hello all, I love Spotify more than anything in this world. But just today, I discovered that, for the first time in my 4 years of use, Spotify has let me down. I don't know when it happened, I don't know how it happened, but Spotify took down the DE...

  • Casual Listener
  • Hello all,   I love Spotify more than anything in this world. But just today, I discovered that, for the first time in my 4 years of use, Spotify has let me down. I don't know when it happened...
  • Struggles13
  • Music Fan
  • 13017 Views
  • 19 replies
  • 15 likes
  • 1963
    frankie valdie and the four season
    music
    Oldies
  • 13017 Views
  • 19 replies
  • 15 likes

A song played and I can't find it

It played on my phone, so I can't find the history. It was a suggested song on my album, and I barley caught the name, it said "Wow" But none of the songs I searched was the right one..And I need to find this song. Any help?

  • Newbie
  • It played on my phone, so I can't find the history. It was a suggested song on my album, and I barley caught the name, it said "Wow" But none of the songs I searched was the right one..And I need to ...
  • Loxer
  • Community Legend
  • 26668 Views
  • 3 replies
  • 0 likes
  • 26668 Views
  • 3 replies
  • 0 likes

Internships

Hello! I am currently a high schooler but would love to get an internship with spotify as I love it so much! Having had spotify for at least a few years now, I would love an oppurtinity to work and get to help this amazing company do even more amazin...

  • Newbie
  • Hello! I am currently a high schooler but would love to get an internship with spotify as I love it so much! Having had spotify for at least a few years now, I would love an oppurtinity to work and g...
  • beccahamiltonpw
  • Composer
  • 519 Views
  • 1 replies
  • 0 likes
  • 519 Views
  • 1 replies
  • 0 likes

What happened to the slaughterhouse metal playlist

I was curious if anyone knew what happened to the playlist 'your favorite slaughterhouse.' It seemed fairly popular but one day it was removed and I cannot find anything regarding the existance of this playlist.

  • Newbie
  • I was curious if anyone knew what happened to the playlist 'your favorite slaughterhouse.' It seemed fairly popular but one day it was removed and I cannot find anything regarding the existance of th...
  • beccahamiltonpw
  • Composer
  • 672 Views
  • 2 replies
  • 3 likes
  • 672 Views
  • 2 replies
  • 3 likes

FB - Playlist info not updating

Hello - I updated a playlist title/description on my cient's channel but when I go to share on Facebook, the old title and description are showing up. Is there a way to get it to update? Thank you!

  • Newbie
  • Hello - I updated a playlist title/description on my cient's channel but when I go to share on Facebook, the old title and description are showing up. Is there a way to get it to update? Thank you!
  • beccahamiltonpw
  • Composer
  • 404 Views
  • 1 replies
  • 0 likes
  • 404 Views
  • 1 replies
  • 0 likes

Wrong Album Cover

When I select tracks from Acoustic Alchemy's "Red Dust and Spanish Lace" album, I get the cover art from Keith Jarrett's "Death and the Flower" album. Might want to fix that.

  • Music Fan
  • When I select tracks from Acoustic Alchemy's "Red Dust and Spanish Lace" album, I get the cover art from Keith Jarrett's "Death and the Flower" album. Might want to fix that.
  • beccahamiltonpw
  • Composer
  • 632 Views
  • 1 replies
  • 0 likes
  • 632 Views
  • 1 replies
  • 0 likes

New Rush song?

I was recently looking at Rush’s artist profile and noticed a new song. Being the avid Rush fan I am, I listened to it and it was very un-Rush. That’s not to say that they could’ve picked up some other influences and made new music, but this seems to...

  • Casual Listener
  • I was recently looking at Rush’s artist profile and noticed a new song. Being the avid Rush fan I am, I listened to it and it was very un-Rush. That’s not to say that they could’ve picked up some oth...
  • beccahamiltonpw
  • Composer
  • 538 Views
  • 2 replies
  • 1 likes
  • 538 Views
  • 2 replies
  • 1 likes

Foto perfil

Me podéis ayudar a poner una foto en mi perfil?  Gracias!!

  • Casual Listener
  • Me podéis ayudar a poner una foto en mi perfil?    Gracias!!
  • _t0-cgye152og
  • Newbie
  • 10526 Views
  • 12 replies
  • 1 likes
  • 10526 Views
  • 12 replies
  • 1 likes

Allez allez allez

What has happened to allez allez sllez by marc kenny 

  • Newbie
  • What has happened to allez allez sllez by marc kenny 
  • Luke
  • Spotify Star
  • 472 Views
  • 1 replies
  • 0 likes
  • 472 Views
  • 1 replies
  • 0 likes