Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4803 Views
  • 1 replies
  • 0 likes
  • 4803 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6860 Views
  • 1 replies
  • 0 likes
  • 6860 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4664 Views
  • 1 replies
  • 3 likes
  • 4664 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 41901 Views
  • 19 replies
  • 1 likes
  • music stops
  • 41901 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 166756 Views
  • 0 replies
  • 35 likes
  • Mac
  • 166756 Views
  • 0 replies
  • 35 likes

Superuser Contribution The "Show the now-playing panel" 'feature' keeps turning on after restart.

I am on Mac (latest version of OS and Spotify for macOS (Apple Silicon)1.2.29.605.g66a43ceb.I HATE the Now-Playing featuer with a vengance.I turn it OFF in settings.I quit Spotify (or reboot Mac or whatever) and this IRRITATING "feature" is turned ON...

  • Regular
  • I am on Mac (latest version of OS and Spotify for macOS (Apple Silicon) 1.2.29.605.g66a43ceb. I HATE the Now-Playing featuer with a vengance. I turn it OFF in settings. I quit Spotify (or reboo...
  • mudbucker
  • Music Fan
  • 2110 Views
  • 12 replies
  • 7 likes
  • 2110 Views
  • 12 replies
  • 7 likes

Superuser Contribution Can't go back in queued songs playlist

PlanPremiumCountryUKDeviceMacbook Pro mid 2015Operating SystemmacOS Mojave My Question or IssueWhen I add songs to my queued list, I can't press back to listen to the previous songs again. Instead, it plays some other song I might have been listening...

  • Casual Listener
  • Plan Premium Country UK Device Macbook Pro mid 2015 Operating System macOS Mojave   My Question or Issue When I add songs to my queued list, I can't press back to listen to the pr...
  • JoséWordPlayer
  • Casual Listener
  • 3634 Views
  • 5 replies
  • 8 likes
  • 3634 Views
  • 5 replies
  • 8 likes

Alphabetical sorting of playlists - after all this years still impossible?

PlanPremiumCountryUk DeviceMacbook ProOperating SystemYosemite Firstly, pleae do not delete this thread as has been done to my first one. I'm a PAYING CUSTOMER and I have a valide question/issue. Thank you. The following post is borne out of frustrat...

  • Regular
  • Plan Premium Country Uk   Device Macbook Pro Operating System Yosemite   Firstly, pleae do not delete this thread as has been done to my first one. I'm a PAYING CUSTOMER an...
  • Not applicable
  • 3349 Views
  • 7 replies
  • 28 likes
  • 3349 Views
  • 7 replies
  • 28 likes

Superuser Contribution Upstream request timeout?

The web player link brings me to a white page that says upstream request timeout. The website said it was fixed in October but it is a new issue for me.

  • Visitor
  • The web player link brings me to a white page that says upstream request timeout. The website said it was fixed in October but it is a new issue for me.
  • Lark_TheCarneline
  • Casual Listener
  • 100010 Views
  • 46 replies
  • 16 likes
  • 100010 Views
  • 46 replies
  • 16 likes

Superuser Contribution Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

  • Music Fan
  •   Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error: DNS_PROBE_FINISHED_NXDOMAIN    The app works fine but ...
  • doctorkdog
  • Visitor
  • 11247 Views
  • 41 replies
  • 7 likes
  • 11247 Views
  • 41 replies
  • 7 likes

Superuser Contribution Mac - Change audio output of Spotify App ONLY

Hi, I'm trying to change the output channel of the Spotify App. Does anyone know how to do this? Please DO NOT tell me to change the default output device of my whole machine. Thats exactly what I do not want to do. I want to be able to play spotify ...

  • Casual Listener
  • Hi, I'm trying to change the output channel of the Spotify App.  Does anyone know how to do this?   Please DO NOT tell me to change the default output device of my whole machine.  ...
  • patamons
  • Casual Listener
  • 17236 Views
  • 22 replies
  • 69 likes
  • 17236 Views
  • 22 replies
  • 69 likes

Solved!!Superuser Contribution CANT SORT BY RECENTLY ADDED WITH NEW UI

I've always sorted by recently added so the newer songs will be at the top of the playlist but with the new ui it seems to have reset, any help I can get?PlanPremiumCountryColombia DeviceMacbook pro m1 chipOperating SystemBig SurMy Question or Issue

  • Casual Listener
  • I've always sorted by recently added so the newer songs will be at the top of the playlist but with the new ui it seems to have reset, any help I can get? Plan Premium Country Colombia   D...
  • Notan808
  • Casual Listener
  • 29456 Views
  • 19 replies
  • 3 likes
  • Help
  • 29456 Views
  • 19 replies
  • 3 likes

Superuser Contribution Airplay devices not showing up in mac app

PlanPremiumCountryUnited STatesDeviceMacbook Pro 14-inch, 2021, M1 MaxOperating SystemMacOS Ventura My Question or Issue The mac app won't show any airplay devices other than my phone or the web browser. My iphone Spotify app can see and send audio t...

oli206_0-1675117968992.png oli206_3-1675118151137.png
  • Casual Listener
  • Plan Premium Country United STates Device Macbook Pro 14-inch, 2021, M1 Max Operating System MacOS Ventura   My Question or Issue   The mac app won't show any airplay devices oth...
  • noizo
  • Casual Listener
  • 44668 Views
  • 67 replies
  • 6 likes
  • 44668 Views
  • 67 replies
  • 6 likes

Superuser Contribution You've discovered a premium feature on miniplayer (I am premium)

PlanPremium DuoCountryUSADeviceMac DesktopOperating SystemSonoma My Question or IssueWhen I try to use the miniplayer, I get "you've discovered a premium feature" even though I am a premium user.

  • Newbie
  • Plan Premium Duo Country USA Device Mac Desktop Operating System Sonoma   My Question or Issue When I try to use the miniplayer, I get "you've discovered a premium feature" even though...
  • Vasil
  • Moderator
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do i turn on the explicit content filter?

All of the documentation I can find says that I can find it in the settings page, but I don't have that option in my settings. I'm guess the documentation is just outdated? Or maybe it's a bug?

  • Visitor
  • All of the documentation I can find says that I can find it in the settings page, but I don't have that option in my settings. I'm guess the documentation is just outdated? Or maybe it's a bug?
  • Vasil
  • Moderator
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Text disappears from search bar while typing.

Spotify for macOS (Apple Silicon)1.2.44.405.g81fd6352macOS 14.5 (23F79) Just now I've noticed there's a chance for a character to disappear a moment after typing it. For example while I was typing "classical reading" the "e" disappeared around the ti...

  • Casual Listener
  • Spotify for macOS (Apple Silicon) 1.2.44.405.g81fd6352 macOS 14.5 (23F79)   Just now I've noticed there's a chance for a character to disappear a moment after typing it. For example while I ...
  • drewcore
  • Visitor
  • 1291 Views
  • 8 replies
  • 1 likes
  • bug
    macOS
  • 1291 Views
  • 8 replies
  • 1 likes

Superuser Contribution unable to dismount discs due to spotify image

PlanPremiumDeviceMac ProOperating SystemiOS 15.2, happened on previous versions as well My Question or Issue Hi,I can't solve the following issue since a while now.Since about 4 months I am unable to eject any harddrives. In harddrive-helper I see th...

  • Regular
  • Plan Premium Device Mac Pro Operating System iOS 15.2, happened on previous versions as well   My Question or Issue   Hi, I can't solve the following issue since a while now. Sin...
  • Mo-S
  • Regular
  • 773 Views
  • 9 replies
  • 0 likes
  • 773 Views
  • 9 replies
  • 0 likes

Superuser Contribution Mac OS sequoia web player issues

using the Spotify web player on developer version os Mac OS sequoia is resulting in playback sounding like there's a sheet of glass lying on my MacBooks speakers, issue presents on built in laptop speakers and also when using bluetooth headphones, au...

  • Visitor
  • using the Spotify web player on developer version os Mac OS sequoia is resulting in playback sounding like there's a sheet of glass lying on my MacBooks speakers, issue presents on built in laptop sp...
  • AlejaR
  • Moderator
  • 1101 Views
  • 3 replies
  • 0 likes
  • 1101 Views
  • 3 replies
  • 0 likes

Superuser Contribution I'm not able to view video for jordan peterson podcast.

I am not able to view video for Jordan Peterson podcasts. I can see the video with others (such as Joe Rogan). I tried logging in and logging out. Please advise

  • Visitor
  • I am not able to view video for Jordan Peterson podcasts. I can see the video with others (such as Joe Rogan). I tried logging in and logging out. Please advise
  • Not applicable
  • 1114 Views
  • 6 replies
  • 0 likes
  • 1114 Views
  • 6 replies
  • 0 likes

Superuser Contribution Shuffle should not repeat individual songs

In a playlist of mine that is more than 6 hours long, shuffle often plays songs twice or three times within 30 minutes. I know there are a few posts about this already, but there isn't a recent one and this problem still exists. It is obviously not d...

  • Casual Listener
  • In a playlist of mine that is more than 6 hours long, shuffle often plays songs twice or three times within 30 minutes.   I know there are a few posts about this already, but there isn't a rec...
  • Not applicable
  • 13304 Views
  • 12 replies
  • 17 likes
  • shuffle
  • 13304 Views
  • 12 replies
  • 17 likes

Solved!!Superuser Contribution Home page lags a lot- but the other pages don't.

Plan PremiumCountry IndiaDevice MacBook Air M1Operating System MacOS Sonoma I've been having this recurring issue for the last few days. The home page is stuttering and lagging but the moment I go onto any other page that's not the case. It's smooth ...

  • Regular
  • Plan Premium Country India Device MacBook Air M1 Operating System MacOS Sonoma   I've been having this recurring issue for the last few days. The home page is stuttering and lagging but the...
  • kepper104
  • Casual Listener
  • 3808 Views
  • 18 replies
  • 0 likes
  • 3808 Views
  • 18 replies
  • 0 likes

Superuser Contribution Where can I find the PDF that goes with my audiobook?

PlanPremiumCountryUSADeviceMacbook Air 2022 My Question or IssueI am listening to an audiobook on Premium that comes with supplemental docs/pdfs but I cannot find them on the Desktop app only on the mobile app. Any ideas where I can find these docs o...

  • Visitor
  • Plan Premium Country USA Device Macbook Air 2022   My Question or Issue I am listening to an audiobook on Premium that comes with supplemental docs/pdfs but I cannot find them on the Des...
  • lcj25
  • Casual Listener
  • 14405 Views
  • 24 replies
  • 2 likes
  • 14405 Views
  • 24 replies
  • 2 likes

Solved!! Unable to play liked songs on MacOs

I'm not able to play liked songs on MacOSSpotify for macOS (Apple Silicon)1.2.57.463.g4f748c64So I log out and log in again and the same issue is happening.The fun fact is that it works on my mobile Thanks

  • Casual Listener
  • I'm not able to play liked songs on MacOS Spotify for macOS (Apple Silicon) 1.2.57.463.g4f748c64 So I log out and log in again and the same issue is happening. The fun fact is that it works o...
  • catalinvr
  • Casual Listener
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs immediately pause whenever I hit play

PlanPremiumCountryUSDeviceMacbook ProOperating SystemVentura My Question or IssueRecently after playing a few songs, one song will just immediately pause upon playing, and trying to make it play again makes it pause after half a second. All following...

  • Regular
  • Plan Premium Country US Device Macbook Pro Operating System Ventura   My Question or Issue Recently after playing a few songs, one song will just immediately pause upon playing, and tr...
  • myth1c
  • Visitor
  • 5163 Views
  • 40 replies
  • 7 likes
  • 5163 Views
  • 40 replies
  • 7 likes