Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
840 Views
1 replies
0 likes

840 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3333 Views
1 replies
0 likes

3333 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
2358 Views
1 replies
3 likes

2358 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
37345 Views
19 replies
1 likes
music stops

37345 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
163923 Views
0 replies
35 likes
Mac

163923 Views
0 replies
35 likes

Connection issue with my bluetooth speakers

Hello The connection works but the music is shattered. When I go to Youtube, the issue does not happen which makes me think that the issue comes from Spotify. I use the Spotify application on Mac Book Air OS 10.9.2 Anyone encountering the same issue?...

harris_tweed_00
Newbie
Hello The connection works but the music is shattered. When I go to Youtube, the issue does not happen which makes me think that the issue comes from Spotify. I use the Spotify application on Mac...
2014-04-21 10:51:27 AM
264 Views
0 replies
0 likes
Mac

264 Views
0 replies
0 likes

Trivial Bug: Now Playing artwork not always at Retina resolution.

On Mac OS X, Spotify 0.9.8.296.g91f68827, the Now Playing artwork sometimes shows at @1x quality, even when @2x quality is available on Retina Displays. This is most easily visually seen by bringing up an album and comparing its artwork to the Now Pl...

Screen Shot 2014-04-19 at 6.53.03 PM.png

Screen Shot 2014-04-19 at 6.53.22 PM.png

rhencke
Newbie
On Mac OS X, Spotify 0.9.8.296.g91f68827, the Now Playing artwork sometimes shows at @1x quality, even when @2x quality is available on Retina Displays. This is most easily visually seen by bri...
2014-04-20 1:00:59 AM
420 Views
0 replies
0 likes
Mac

420 Views
0 replies
0 likes

Solved!! Spotify on mac crashes when I try to listen to the "Pre-Party playlist"

Spotify on mac crashes when I try to listen to the "Pre-Party playlist" in the "Party" category in "Browse". I have restarted the program and computer several times and the problem is just for this particular playlist, Pre-Party....

tomho542
Casual Listener
Spotify on mac crashes when I try to listen to the "Pre-Party playlist" in the "Party" category in "Browse". I have restarted the program and computer several times and the problem is just for this p...
2014-04-11 12:02:23 PM
2014-04-18 12:18:42 AM
tomho542
Casual Listener
600 Views
4 replies
0 likes
Mac

600 Views
4 replies
0 likes

Increase width of playlist view mac client

Is it possible to increase the width of the left view with the playlists? I group my playlists in folders, subfolders etc and with the app update this view became even more slim and I cannot read most of my playlist titles.

user-removed
Visitor
Is it possible to increase the width of the left view with the playlists? I group my playlists in folders, subfolders etc and with the app update this view became even more slim and I cann...
2014-04-10 5:56:22 PM
2014-04-18 10:45:31 PM
user-removed
Not applicable
466 Views
2 replies
0 likes
Mac

466 Views
2 replies
0 likes

Solved!! Spotify keeps crashing and will not load on mac

My Spotify crashed once on computer, and was unable to load at all when i try to re-launch it. Have tried re-installing the software but it still will not load at all. Have attached a screenshot. It basically just stops at this progress with will not...

belgiumwaffles
Casual Listener
My Spotify crashed once on computer, and was unable to load at all when i try to re-launch it. Have tried re-installing the software but it still will not load at all. Have atta...
2014-04-15 2:22:27 PM
2014-04-18 9:06:11 PM
Peter__
Community Legend
2638 Views
12 replies
0 likes
Mac

2638 Views
12 replies
0 likes

Crash on OSX when shuffling

Of late, Spotify crashes whenever playing a large playlist on shuffle. I have already tried the business of going into the Library folder and deleting the cache and app support and reinstalling. This is happening on both my work and home desktop, whi...

mikeorren
Newbie
Of late, Spotify crashes whenever playing a large playlist on shuffle. I have already tried the business of going into the Library folder and deleting the cache and app support and reinsta...
2014-04-18 5:27:50 PM
2014-04-18 8:34:12 PM
Peter__
Community Legend
298 Views
1 replies
0 likes
Mac

298 Views
1 replies
0 likes

Thoughts/complaints about new Your Music feature and Stars (and Spotify overall)

Update 2: I found the root cause of the issues I've been having, and reported it properly here: http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Bug-Report-Your-Music-doesn-t-sync-correctly-from-desktop-client/td-p/740789 Update: I have dug...

jimeh
Music Fan
Update 2: I found the root cause of the issues I've been having, and reported it properly here: http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Bug-Report-Your-Music-doesn-t-sync...
2014-04-09 1:26:06 PM
2014-04-18 1:00:34 AM
lil_alexis
Newbie
4804 Views
11 replies
15 likes
Linux
Mac
Windows

4804 Views
11 replies
15 likes

mac spotify not playing any songs at all

Hello, What I expected to happen the song should start playing What actually happened it doesn't play, timer stays at the time where I start it, show's the symbol that is indicating it would play the song tho My Operating System mac 10.9.2 My Spotify...

Prov1eh
Newbie
Hello, What I expected to happen the song should start playing What actually happened it doesn't play, timer stays at the time where I start it, show's the symbol that is in...
2014-04-16 8:55:31 PM
2014-04-16 12:38:03 AM
Joe
Community Legend
497 Views
1 replies
0 likes
Mac

497 Views
1 replies
0 likes

Solved!! spotify installer doesnt download - mac

Hey guys I'm trying to get Spotify, but I can't even download the installer. There is no error message or anything... the download page loads, but nothing happens. If I click on "restart the download", the page simply reloads, and again nothing happe...

_rene
Casual Listener
Hey guys I'm trying to get Spotify, but I can't even download the installer. There is no error message or anything... the download page loads, but nothing happens. If I click on "restart the downl...
2013-09-11 5:41:56 PM
2014-04-15 4:48:04 PM
frksnk
Casual Listener
7378 Views
12 replies
1 likes
Mac

7378 Views
12 replies
1 likes

How the heck do you add music in bulk to "Your Music" --> "Albums"

This shouldn't be that hard. Is it possible? I can see you can drag and drop playlists to "Songs" but not albums? What gives? Please help! I searched the other threads and didn't find a clear answer to this question. I am a visual learner and do all ...

ChrisRM
Music Fan
This shouldn't be that hard. Is it possible? I can see you can drag and drop playlists to "Songs" but not albums? What gives? Please help! I searched the other threads a...
2014-04-12 4:49:05 AM
2014-04-15 2:24:37 PM
cohenfs
Roadie
8953 Views
32 replies
1 likes
Mac

8953 Views
32 replies
1 likes

Spotify App Crashes on Mac

My spotify keeps freezing and crashing on my mac. I have reinstalled four times and uninstalled and reinstalled my flash player. If I cannot fix this I am going to have to cancel my subscription.

ryanhess98
Newbie
My spotify keeps freezing and crashing on my mac. I have reinstalled four times and uninstalled and reinstalled my flash player. If I cannot fix this I am going to have to cancel my subscription.
2014-04-14 12:07:57 AM
2014-04-14 12:11:58 AM
Joe
Community Legend
267 Views
1 replies
0 likes
Mac

267 Views
1 replies
0 likes

Solved!! Playlist files cannot be found/played in other country

Hello all, I have a problem. My friend and I have the same account and I'm creating playlists for him. Each and every track is playing for me fine here in Norway, but he cannot find some of the tracks in his home country. It looks like these tracks w...

shkacius
Newbie
Hello all, I have a problem. My friend and I have the same account and I'm creating playlists for him. Each and every track is playing for me fine here in Norway, but he cannot...
2014-04-13 10:43:20 PM
2014-04-13 11:06:56 PM
Joe
Community Legend
694 Views
1 replies
0 likes
Mac

694 Views
1 replies
0 likes

next button wont work with new update

I downloaded the new update a couple days ago and added some songs to the "songs" section instead of the starred where the rest of my music was because for some reason spotify added that feature and made it difficult to star things (?) but when I cli...

mpharband
Newbie
I downloaded the new update a couple days ago and added some songs to the "songs" section instead of the starred where the rest of my music was because for some reason spotify added that feature and ...
2014-04-13 5:43:21 PM
2014-04-13 7:38:39 PM
Joe
Community Legend
487 Views
1 replies
0 likes
Mac

487 Views
1 replies
0 likes

Flash player crashed

Hi... Efter my new upgrading I alwayes get crash report when I start Spotify , and adont now Y

saöaddin68
Newbie
Hi... Efter my new upgrading I alwayes get crash report when I start Spotify , and adont now Y
2014-04-13 1:01:48 PM
2014-04-13 1:15:21 PM
Joe
Community Legend
262 Views
1 replies
0 likes
Mac

262 Views
1 replies
0 likes

stuck in offline mode even when taken off

Please help! I take off offline mode using preferences. Despite it saying it is not on there it continues to say I am in offline mode. I have redownloaded it multiple times, and have given up multiple times. Please help, I can't use spotify anymore a...

boshero321
Newbie
Please help! I take off offline mode using preferences. Despite it saying it is not on there it continues to say I am in offline mode. I have redownloaded it multiple times, and have given up multipl...
2014-04-12 10:24:52 PM
2014-04-12 12:35:50 AM
Joe
Community Legend
434 Views
1 replies
0 likes
Mac

434 Views
1 replies
0 likes

Preventing Spotify from updating [Mac]

Hello. I am very displeased with the new look, because I find the texts and titles too large. I much prefer the old, minimalistic look. I've downloaded an older version (0.8.5), which I am very happy with, but every time I open Spotify, the newest ve...

Jomiie
Newbie
Hello. I am very displeased with the new look, because I find the texts and titles too large. I much prefer the old, minimalistic look. I've downloaded an older version (0.8.5), which I am...
2014-04-11 1:59:50 PM
329 Views
0 replies
1 likes
Mac

329 Views
0 replies
1 likes

Unexplained downgrade to free access?

I'm still paying and have a profile but the app says I need to upgrade to premium.. I've been on it for a month and a half or so.. No clue how this works, I just want the access and service I'm paying for

Purple_Hazer
Casual Listener
I'm still paying and have a profile but the app says I need to upgrade to premium.. I've been on it for a month and a half or so.. No clue how this works, I just want the access and service I'm payin...
2014-04-11 2:55:46 AM
2014-04-11 3:10:55 AM
Purple_Hazer
Casual Listener
264 Views
1 replies
0 likes
Mac

264 Views
1 replies
0 likes

Removing stars in new Spotify version!

There's a HUGE oversight in 0.9.8, that I hope isn't final. In Artist, Album, Artist top track, etc views, there's no Star column!! It's been removed. The main reason I hate using the iPad and iPhone apps is you never show stars next to tracks, and i...

dhoulb
Music Fan
There's a HUGE oversight in 0.9.8, that I hope isn't final. In Artist, Album, Artist top track, etc views, there's no Star column!! It's been removed. The main reason I hate using the iPad and iPhone...
2014-02-27 4:28:23 PM
2014-04-09 11:47:52 PM
Joe
Community Legend
11706 Views
37 replies
33 likes
Mac

11706 Views
37 replies
33 likes

[Bug] Repeated last song when an ad is played at the end of the play queue

I have noticed this bug on at least the mac version (in both the new dark version as well as the previous version). When your Play Queue ends and an ad is played the last song is then repeated, this does not happen when no ad is played so it seems as...

UncleAcid
Regular
I have noticed this bug on at least the mac version (in both the new dark version as well as the previous version). When your Play Queue ends and an ad is played the last song is then repe...
2014-04-08 8:49:34 PM
2014-04-08 9:54:03 PM
UncleAcid
Regular
595 Views
2 replies
0 likes
Mac

595 Views
2 replies
0 likes

Don't show already discover tab content. Mac os

Description Don't show already discover tabcontent. Just spinnig wheel. At the same time it works on ios version of the spotify on my iphone. Same wi-fi on macbook and iphone. Other features works correctly. A more detailed description, using numbere...

qbad
Casual Listener
Description Don't show already discover tabcontent. Just spinnig wheel. At the same time it works on ios version of the spotify on my iphone. Same wi-fi on macbook and iphone. Other featur...
2014-04-04 10:50:37 PM
2014-04-06 1:49:15 PM
Peter__
Community Legend
710 Views
3 replies
0 likes
Mac

710 Views
3 replies
0 likes

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