Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Don_D
  • Music Fan
  • 30462 Views
  • 72 replies
  • 24 likes
  • 30462 Views
  • 72 replies
  • 24 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Ytse
  • Casual Listener
  • 61024 Views
  • 256 replies
  • 21 likes
  • 61024 Views
  • 256 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3822 Views
  • 1 replies
  • 6 likes
  • 3822 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143617 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143617 Views
  • 0 replies
  • 26 likes

Superuser Contribution Strange issue with recently played

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueI have encountered today following issue...

Noguri_0-1664132805024.png
  • Roadie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...
  • OscarDC
  • Moderator
  • 574 Views
  • 7 replies
  • 0 likes
  • Desktop
    Playlists
    Recently Played
    Windows
  • 574 Views
  • 7 replies
  • 0 likes

Superuser Contribution Album cover disappears after listening to a local file song

PlanPremiumCountryAustraliaDevice(PC)Operating System(Windows 10) My Question or IssueThe album covers for songs disappear after listening to local file songs in my playlist. This started happening about a week or two ago and I have no clue why. I've...

  • Regular
  • Plan Premium Country Australia Device (PC) Operating System (Windows 10)   My Question or Issue The album covers for songs disappear after listening to local file songs in my playlist....
  • Dian
  • Spotify Legend
  • 676 Views
  • 11 replies
  • 0 likes
  • 676 Views
  • 11 replies
  • 0 likes

Solved!! User Interface (UI) - Show 'Now Playing'

PlanPremiumCountryUnited StatesDeviceCustom DesktopOperating SystemWindows 10 My Question or IssueA navigational issue - if I start playing someone else's playlist (incl. Spotify's), there isn't a way for me to see which playlist I'm playing. I can s...

  • Music Fan
  • Plan Premium Country United States Device Custom Desktop Operating System Windows 10   My Question or Issue A navigational issue - if I start playing someone else's playlist (incl. Spo...
  • superiorfcs
  • Visitor
  • 3337 Views
  • 4 replies
  • 0 likes
  • Interface
    Now playing
    queue
    UI
  • 3337 Views
  • 4 replies
  • 0 likes

Superuser Contribution blocking songs / artists function is not appearing

PlanPremiumCountryUKOperating SystemWindows 10 My Question or Issueability to block songs is ONLY appearing on the discovery playlists, not in any other public playlists. whilst the function to block an artist as described in help does not appear in ...

  • Visitor
  • Plan Premium Country UK Operating System Windows 10   My Question or Issue ability to block songs is ONLY appearing on the discovery playlists, not in any other public playlists. w...
  • OscarDC
  • Moderator
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Redesign is broken in ultrawide monitors

PlanPremiumCountryBrazilDeviceCustom Built PC: Intel Core i7 6770k, 32 GB Ram, 2 TB storage (HDD+SDD), GTX 1070Operating SystemWindows 10 My Question or IssueWith the previous design of the desktop app, the middle section was aligned to the center. W...

  • Regular
  • Plan Premium Country Brazil Device Custom Built PC: Intel Core i7 6770k, 32 GB Ram, 2 TB storage (HDD+SDD), GTX 1070 Operating System Windows 10   My Question or Issue With the previou...
  • mr-headbanger
  • Regular
  • 1579 Views
  • 15 replies
  • 13 likes
  • 1579 Views
  • 15 replies
  • 13 likes

Solved!!Superuser Contribution Spotify Cant Play This Right Now...

PlanPremiumCountryUSADevicePCOperating SystemWindows 11 My Question or IssueEverytime I try to play something on the Spotify Desktop App, I get a message saying Spotify can't play this right now. I have Reinstalled, Cleared AppData Folders and restar...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 11   My Question or Issue Everytime I try to play something on the Spotify Desktop App, I get a message saying Spotify can't...
  • Jeremy
  • Spotify Legend
  • 286 Views
  • 2 replies
  • 0 likes
  • 286 Views
  • 2 replies
  • 0 likes

Superuser Contribution Tooltip duplicated

PlanPremiumCountryCzechia (CZ) DevicePCOperating System10 21H1 Issue (minor)New UI layout - when I hover on my profile, tooltip is duplicated. First shows the ui styled, second windows default styled tooltip.

  • Music Fan
  • Plan Premium Country Czechia (CZ)   Device PC Operating System 10 21H1   Issue (minor) New UI layout - when I hover on my profile, tooltip is duplicated. First shows the ui style...
  • OscarDC
  • Moderator
  • 255 Views
  • 3 replies
  • 0 likes
  • Tooltip
  • 255 Views
  • 3 replies
  • 0 likes

Superuser Contribution songs keep getting duplicated, but i'm on web browser.

PlanFreeCountryAustraliaDeviceDell computerOperating System Windows 10 My Question or Issuebasically, my songs keep getting duplicated, or taken out of the playlist, and to add songs back into it i have to add them 3 times before they show up. it won...

  • Regular
  • Plan Free Country Australia Device Dell computer Operating System  Windows 10   My Question or Issue basically, my songs keep getting duplicated, or taken out of the playlist, and...
  • Vasil
  • Moderator
  • 1154 Views
  • 15 replies
  • 0 likes
  • 1154 Views
  • 15 replies
  • 0 likes

Superuser Contribution spotify wont update

the spotify app wont update ever since i updated to windows 11, im still stuck on the old version.i even tried to update from the microsoft store but no use.ill be happy if any1 solves this issue

  • Visitor
  • the spotify app wont update ever since i updated to windows 11, im still stuck on the old version. i even tried to update from the microsoft store but no use. ill be happy if any1 solves this issue
  • OscarDC
  • Moderator
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify will not play on Windows 10 desktop app

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 build 10.0.18362, i7 4770k, nVidia 1080ti My Question or IssueWhen I try to play music on the spotify desktop app, nothing plays. Clicking the play button in playlists, the bottom controls, "shu...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 10 build 10.0.18362, i7 4770k, nVidia 1080ti   My Question or Issue When I try to play music on the spotify desktop app, not...
  • AlejaR
  • Moderator
  • 714 Views
  • 7 replies
  • 6 likes
  • 714 Views
  • 7 replies
  • 6 likes

Superuser Contribution [Desktop] Desktop app won't connect to phone and discord

PlanPremiumCountryPhilippinesDeviceAsus Vivobook x556uqOperating SystemWindows 10 My Question or IssueSo, This randomly happened. Out of the blue, my spotify desktop app refused to sync with anything, discord integrations, spotify connect, etc. I alr...

  • Casual Listener
  • Plan Premium Country Philippines Device Asus Vivobook x556uq Operating System Windows 10   My Question or Issue So, This randomly happened. Out of the blue, my spotify desktop app refu...
  • junaxmerculief
  • Visitor
  • 2107 Views
  • 15 replies
  • 5 likes
  • Desktop Full Screen
  • 2107 Views
  • 15 replies
  • 5 likes

Superuser Contribution New UI icon overlapping

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueMenu & back button, profile & minimize icon both overlap each other

  • Casual Listener
  • Plan Premium Device PC Operating System Windows 10   My Question or Issue Menu & back button, profile & minimize icon both overlap each other
  • Eni
  • Moderator
  • 288 Views
  • 2 replies
  • 1 likes
  • 288 Views
  • 2 replies
  • 1 likes

Superuser Contribution "Sort Playlist" option for PC app

I got tons of playlist and I want you add a "Sort Playlist" option for PC app so it will easier to manage the playlists. I know you have that option for mobile phones but still there are some option which are not available for PC users and even there...

  • Visitor
  • I got tons of playlist and I want you add a "Sort Playlist" option for PC app so it will easier to manage the playlists. I know you have that option for mobile phones but still there are some op...
  • Eni
  • Moderator
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Website (www.spotify.com) and Spotify Desktop App doesn't work

PlanPremium (Family)CountryAustriaDevicePCOperating SystemWindows 11 My Question or IssueThis problem appeared randomly. First when I opened Spotify there was a blank screen, and if I tried to go on the Spotify website for the Spotify Setup I couldn'...

  • Newbie
  • Plan Premium (Family) Country Austria Device PC Operating System Windows 11   My Question or Issue This problem appeared randomly. First when I opened Spotify there was a blank screen,...
  • Jeremy
  • Spotify Legend
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Windows] When Offline Search doesent work

PlanPremiumCountryGermanyDeviceHP250G5/HP ENVY/AMD Desktop PCOperating SystemWin11 or Win10 My Question or IssueHello, I have the problem that my search function does not work when Spotify is offline. I have previously downloaded several playlists, b...

  • Casual Listener
  • Plan Premium Country Germany Device HP250G5/HP ENVY/AMD Desktop PC Operating System Win11 or Win10   My Question or Issue Hello, I have the problem that my search function does not wor...
  • Eni
  • Moderator
  • 381 Views
  • 2 replies
  • 0 likes
  • Offline issues
    Search offline online
  • 381 Views
  • 2 replies
  • 0 likes

Superuser Contribution Sound normalization DOES NOT WORK

Sound normalization does not work at all. PlanPremiumCountryusOperating SystemWindows 10

  • Roadie
  • Sound normalization does not work at all.   Plan Premium Country us Operating System Windows 10
  • Dian
  • Spotify Legend
  • 3117 Views
  • 5 replies
  • 0 likes
  • 3117 Views
  • 5 replies
  • 0 likes

Proxy problem logging in

For the last weeks, I can't log in into my desktop version of Spotify. It says that there is a Firewall blocking Spotify, and to change the proxy settings, and there's nothing I can do to log in. See attached screenshot. I usually use a Macbook, but ...

  • Casual Listener
  • For the last weeks, I can't log in into my desktop version of Spotify. It says that there is a Firewall blocking Spotify, and to change the proxy settings, and there's nothing I can do to log in...
  • angelapollo
  • Newbie
  • 7716 Views
  • 3 replies
  • 4 likes
  • 7716 Views
  • 3 replies
  • 4 likes

Superuser Contribution The Account button doesn't work on Windows 10 app

As I click my profile picture on the right side of the app, it opens the options.In the picture I have uploaded, you can see as it opens and previously if I choose the "Account" it would immediately open my web-browser and go to my account.Now with t...

  • Roadie
  • As I click my profile picture on the right side of the app, it opens the options. In the picture I have uploaded, you can see as it opens and previously if I choose the "Account" it would immediatel...
  • Eni
  • Moderator
  • 332 Views
  • 2 replies
  • 0 likes
  • 332 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Desktop works but is not able to connect to external devices

PlanPremiumCountryBelgiumDeviceAsus Laptop trying to connect to external device to play music e.g. Google Cast or Internet RadiaOperating SystemWindows 11 My Question or Issue I have the latest version of BitDefender on my machine and the firewall ru...

  • Casual Listener
  • Plan Premium Country Belgium Device Asus Laptop trying to connect to external device to play music e.g. Google Cast or Internet Radia Operating System Windows 11   My Question or Issue ...
  • BertXL
  • Casual Listener
  • 339 Views
  • 1 replies
  • 0 likes
  • BitDefender
    external device
  • 339 Views
  • 1 replies
  • 0 likes