Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
yesterday
RealNC
Casual Listener
25180 Views
68 replies
23 likes

25180 Views
68 replies
23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Wednesday
Edwardont
Casual Listener
58573 Views
251 replies
21 likes

58573 Views
251 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
3692 Views
1 replies
6 likes

3692 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
143423 Views
0 replies
26 likes
Mac
Windows

143423 Views
0 replies
26 likes

Superuser Contribution Location

PlanFreeCountryAntigua and BarbudaDeviceHP Pavilion x360Operating SystemWindows 10 My Question or IssueWhen i try to log onto spotify on my computer it tells me " Your country does not match the one set in your profile. To continue use, update your p...

itsbwoken
Newbie
Plan Free Country Antigua and Barbuda Device HP Pavilion x360 Operating System Windows 10 My Question or Issue When i try to log onto spotify on my computer it tells me " Your countr...
2021-09-24 2:41:13 PM
2022-09-08 8:48:01 AM
Alex
Spotify Legend
439 Views
3 replies
1 likes

439 Views
3 replies
1 likes

Superuser Contribution Connect to Device never shows right devices. Only TVs in other rooms.

I have been trying for a long time to use Spotify PC client as my main music source. I have two Google Nest Audios in stereo in my office. Every time I try to stream to them (Connect to device) the devices listed are all TV and NVIDIA Shields elsewhe...

chillylamb
Casual Listener
I have been trying for a long time to use Spotify PC client as my main music source. I have two Google Nest Audios in stereo in my office. Every time I try to stream to them (...
2022-09-06 5:07:08 PM
2022-09-07 10:57:40 PM
Eni
Moderator
205 Views
1 replies
0 likes

205 Views
1 replies
0 likes

Solved!!Superuser Contribution Song Radio doesn't feature the original song?

For my account across every device, when I go to Song Radio the original song doesn't appear as it died for other people with the same devices. Attached are two screenshots of the issue. I'm in the song radio for "Mural" by Lupe Fiasco and it isn't i...

1244444949
Casual Listener
For my account across every device, when I go to Song Radio the original song doesn't appear as it died for other people with the same devices. Attached are two screenshots of the issue. I'm...
2019-04-23 12:17:35 AM
2022-09-07 1:06:23 PM
Vasil
Moderator
3827 Views
14 replies
1 likes
Android
bug
Desktop
device
song radio

3827 Views
14 replies
1 likes

Superuser Contribution Synchronising an album listening

Hello everyone.I'm new to Spotify, I've been using another streaming platform for years.I have a Spotify Family subscription and I use Spotify on my smartphone (Android) and my PC (Windows 11), obviously with the same account.The two devices are sync...

ShortfinMarko
Regular
Hello everyone. I'm new to Spotify, I've been using another streaming platform for years. I have a Spotify Family subscription and I use Spotify on my smartphone (Android) and my PC (Windows 11), o...
2022-08-25 4:32:27 PM
2022-09-06 11:15:11 AM
ShortfinMarko
Regular
576 Views
12 replies
0 likes

576 Views
12 replies
0 likes

Superuser Contribution Spotify Crashes if email has a plus symbol

PlanFree/PremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueIf you sign in with an account that has a "+" in it, (ex. **bleep**), Spotify will go in an error loop with no end.

Andreas121
Visitor
Plan Free/Premium Country United States Device PC Operating System Windows 10 My Question or Issue If you sign in with an account that has a "+" in it, (ex. **bleep**), Spotify will ...
2022-09-04 4:54:35 PM
2022-09-05 11:17:53 PM
Eni
Moderator
153 Views
1 replies
0 likes

153 Views
1 replies
0 likes

Superuser Contribution Most songs will not play on Windows 11 app

PlanPremiumCountryUSDevicePCOperating SystemWindows 11 My Question or IssueSpotify runs on all my android devices and on the PC's web player just fine, but almost all songs in the app don't respond at all. The only thing that indicates they even try ...

boolsz
Visitor
...he cache. So far I've restarted the computer, checked both public and private on the firewall setting, and reinstalled the app completely. The app has worked on this computer b...
2022-09-04 5:17:56 PM
2022-09-05 5:29:42 PM
Novy
Moderator
185 Views
1 replies
0 likes

185 Views
1 replies
0 likes

spotify can't login on windows11

iPlanPremiumCountry DeviceThinkbookOperating SystemWindows 11 My Question or Issuethe setup exe I download from the website is not working. Everytime i try to install, the installation window half disappears suddenly.So I try to download it through m...

BA70
Casual Listener
iPlan Premium Country Device Thinkbook Operating System Windows 11 My Question or Issue the setup exe I download from the website is not working. Everytime i try to install, t...
2022-09-05 11:37:00 AM
2022-09-05 5:28:48 PM
BA70
Casual Listener
344 Views
2 replies
0 likes

344 Views
2 replies
0 likes

Solved!!Superuser Contribution [Your Library] Unplayable songs

The people like me that like to have our music organised and don't want to miss one music in our library would like to know what are the unplayable songs, this problem has been keeping me away to subscribe to spotify because of this small but for som...

Manel_CC
Regular
The people like me that like to have our music organised and don't want to miss one music in our library would like to know what are the unplayable songs, this problem has been keeping me away ...
2021-10-03 3:02:44 PM
2022-09-05 11:18:57 AM
Alex
Spotify Legend
855 Views
6 replies
1 likes
Your Library

855 Views
6 replies
1 likes

Solved!!Superuser Contribution Help is this normal !!!!

I can't find where to post this and my issue with web site player not desktop app but there no category for that to post any issues. My Question or Issue Why this happening what are these things with kanji for advertising 広告 they cant be deleted from...

uxYUYux
Regular
I can't find where to post this and my issue with web site player not desktop app but there no category for that to post any issues. My Question or Issue Why this happening what are...
2022-08-26 3:46:05 AM
2022-09-05 6:49:23 AM
uxYUYux
Regular
535 Views
5 replies
0 likes

535 Views
5 replies
0 likes

Superuser Contribution Troubleshooting Several Issues

PlanFree/PremiumUSA DeviceWindows 10 My Question or IssueExperiencing several ongoing issues with the website:1. It is constantly attempting to rescale the screen resolution, blacking out the screen and interrupting all my work.2. It is constantly at...

WilsonWilson
Newbie
Plan Free/Premium USA Device Windows 10 My Question or Issue Experiencing several ongoing issues with the website: 1. It is constantly attempting to rescale the screen resoluti...
2022-09-03 6:05:07 PM
2022-09-04 7:22:46 PM
Eni
Moderator
138 Views
1 replies
0 likes

138 Views
1 replies
0 likes

Superuser Contribution All Local Files have the same album art

All of my local files on the desktop verison of spotify all have the same picture. They all have album art on my computer and in other applications but they all have the same album art in spotify. All of them have the same "album name" which is proba...

agenttbone
Regular
All of my local files on the desktop verison of spotify all have the same picture. They all have album art on my computer and in other applications but they all have the same album art in spotify. Al...
2018-08-04 1:40:56 AM
2022-09-04 4:16:05 PM
Sandwichb6
Visitor
6280 Views
2 replies
2 likes

6280 Views
2 replies
2 likes

Solved!! [Web Player] No Song Cover showing if we go on artist's profile

PlanPremiumCountryIndiaDeviceChrome (Desktop)Operating System My Question or IssueIf we open any artist's profile on spotify web player, the song cover is not showing

AiseKaise
Casual Listener
Plan Premium Country India Device Chrome (Desktop) Operating System My Question or Issue If we open any artist's profile on spotify web player, the song cover is not showing
2022-09-01 8:19:39 AM
2022-09-04 6:03:01 AM
Taylith
Community Legend
459 Views
4 replies
1 likes

459 Views
4 replies
1 likes

Superuser Contribution Windows desktop program auto plays/resumes unexpectedly

Plan: Premium, Country: USA, Device: PC Desktop, Operating System: Windows 10 My Question or IssueI have a pair of headphones I connect to both my PC and my cell phone at the same time. If I have Spotify open on my desktop but NOT playing AND I make ...

kohai
Casual Listener
Plan: Premium, Country: USA, Device: PC Desktop, Operating System: Windows 10 My Question or Issue I have a pair of headphones I connect to both my PC and my c...
2018-08-29 5:02:36 PM
2022-09-03 10:56:21 PM
Eni
Moderator
1801 Views
7 replies
0 likes

1801 Views
7 replies
0 likes

Superuser Contribution Fix Local Files after Switching Computer?

So I just got a new laptop and now all of the Local Files that I had saved in playlists and Liked Songs are greyed out, and clicking on them to play them gives the message "This content is not available". Is there any way I can get them to play again...

papapyro
Casual Listener
So I just got a new laptop and now all of the Local Files that I had saved in playlists and Liked Songs are greyed out, and clicking on them to play them gives the message "This content is not availa...
2022-09-02 7:06:50 PM
2022-09-03 9:40:47 PM
OscarDC
Moderator
174 Views
1 replies
0 likes

174 Views
1 replies
0 likes

Superuser Contribution Dislike option is missing in Discover Weekly, Daily Mix, Release Radar

Plan: FreeCountry: USDevice: Windows Chrome Browser The dislike option is missing. See image below. Probably similar to this problem that was supposedly fixed, but isn't for me:https://community.spotify.com/t5/Ongoing-Issues/Desktop-Remove-Dislike-so...

Brian-L
Regular
Plan: Free Country: US Device: Windows Chrome Browser The dislike option is missing. See image below. Probably similar to this problem that was supposedly fixed, but isn't for...
2022-08-23 9:01:54 PM
2022-09-03 9:00:17 PM
OscarDC
Moderator
268 Views
3 replies
1 likes

268 Views
3 replies
1 likes

Superuser Contribution Can't rewind/forward songs if Low streaming quality is set

PlanFreeOperating SystemWindows 11 My Question or IssueI believe that this is a bug, I can easily reproduce it.If the Low streaming quality is set, then I can't rewind or forward in songs. If I do, it just pauses for a second, then switches to the ne...

bxxrak
Newbie
Plan Free Operating System Windows 11 My Question or Issue I believe that this is a bug, I can easily reproduce it. If the Low streaming quality is set, then I can't rewind or forward i...
2022-09-01 4:31:44 AM
2022-09-03 5:00:05 PM
Vasil
Moderator
198 Views
1 replies
0 likes

198 Views
1 replies
0 likes

Superuser Contribution peloponezian

Wont play selected track unless i add it to my library then it will playWindows 10 Free/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

peloponezian
Newbie
Wont play selected track unless i add it to my library then it will play Windows 10 Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Opera...
2022-08-31 9:22:34 PM
2022-09-02 4:45:06 PM
Vasil
Moderator
182 Views
1 replies
0 likes

182 Views
1 replies
0 likes

Superuser Contribution Spotify pauses every 30 sec

PlanFree CountrySpain Device Operating SystemWindows 10 My Question or Issue Spotify pauses every 30 seconds. I have uninstalled the program, deleted cookies, installed again, and nothing works. This is the second time it happens. First time I solved...

Takati
Casual Listener
Plan Free Country Spain Device Operating System Windows 10 My Question or Issue Spotify pauses every 30 seconds. I have uninstalled the program...
2022-08-28 8:20:41 PM
2022-09-02 1:56:56 PM
Takati
Casual Listener
407 Views
4 replies
0 likes

407 Views
4 replies
0 likes

App won't download, Windows 10 Home

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Dovel
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2022-09-02 9:58:21 AM
2022-09-02 10:20:21 AM
Taylith
Community Legend
198 Views
1 replies
1 likes

198 Views
1 replies
1 likes

Queue List and 'Add to Queue' disappears when ad crashes

PlanFreeCountryHawaii, USADeviceLenovo Legion S7 15ACH6Operating SystemWindows 10 My Question or IssueSometimes an ad would freeze and I'm forced to close the app. When I re-open Spotify, my queue list and the 'Add to queue' option disappears. I'm fo...

NOVΛ
Newbie
Plan Free Country Hawaii, USA Device Lenovo Legion S7 15ACH6 Operating System Windows 10 My Question or Issue Sometimes an ad would freeze and I'm forced to close the app. When I re-...
2022-08-01 2:58:20 PM
2022-09-01 1:20:01 AM
Loxer
Community Legend
281 Views
1 replies
0 likes

281 Views
1 replies
0 likes

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