Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a week ago
pastasås
Casual Listener
22669 Views
66 replies
23 likes

22669 Views
66 replies
23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Sunday
removeallpodcasts
Regular
57994 Views
250 replies
21 likes

57994 Views
250 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
3654 Views
1 replies
6 likes

3654 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
143377 Views
0 replies
26 likes
Mac
Windows

143377 Views
0 replies
26 likes

Adding local folder, does not show all files

Premium DevicesWindows Desktop, Macbook and android phoneOperating System( Android Oreo, Windows 10) My Question or IssueHi, I added my local muisc folder to spotify and many songs now appear.but not all of them, is it possible that it does not scan ...

dotanb
Casual Listener
Premium Devices Windows Desktop, Macbook and android phone Operating System ( Android Oreo, Windows 10) My Question or Issue Hi, I added my local mui...
2018-08-17 10:36:09 AM
2018-08-18 8:18:04 AM
dotanb
Casual Listener
461 Views
2 replies
0 likes

461 Views
2 replies
0 likes

Shuffling a Playlist Doesn't Actually Shuffle

Anyone else notice how when you shuffle a playlist, it doesn't shuffle it as much as possible? For example, if you have been shuffling the same playlist everyday a few different times and you have a 100-song playlist, it keeps the same 30 songs (esti...

shaneg13
Newbie
Anyone else notice how when you shuffle a playlist, it doesn't shuffle it as much as possible? For example, if you have been shuffling the same playlist everyday a few different times and you...
2018-08-17 11:04:27 PM
2018-08-18 6:23:05 AM
DennyEMufc
Roadie
463 Views
1 replies
0 likes

463 Views
1 replies
0 likes

[Desktop] Shuffle Play entire Playlist Folder

PlanPremiumCountryUSADeviceLenovo Thinkpad T410Operating SystemWindows 10 My Question or IssueJust today after updating my computer -- and I believe my Spotify as well -- I noticed that I can no longer double click my playlist folder to shuffle play ...

SeymourTheLlama
Casual Listener
Plan Premium Country USA Device Lenovo Thinkpad T410 Operating System Windows 10 My Question or Issue Just today after updating my computer -- and I believe my Spotify as well -- I n...
2018-08-17 8:01:49 AM
2018-08-17 7:11:24 PM
jbursztyn
Newbie
859 Views
2 replies
1 likes
Desktop
playlist folders
Windows

859 Views
2 replies
1 likes

[Playlists] Playlist titles have changed

Premium/UK/Windows 7/app build 1.0.86.337.ga8d5cef9 For years, I've been dragging an album from the play window to the left to create a Playlist - sometimes beneath a playlist folder, sometimes not. Until this past week the Playlist was auto-titled "...

ahb_28
Casual Listener
Premium/UK/Windows 7/app build 1.0.86.337.ga8d5cef9 For years, I've been dragging an album from the play window to the left to create a Playlist - sometimes beneath a playlist folder, s...
2018-08-07 11:01:10 PM
2018-08-17 5:09:38 PM
ahb_28
Casual Listener
313 Views
2 replies
0 likes

313 Views
2 replies
0 likes

My Friend Feed Disappeared Again...

PlanFreeCountry United StatesDevice(Desktop)Operating System(Windows 10) My Question or IssueFriend feed was working perfectly fine and now, once again, I can't see what my friends are listening to and the 'See What Your Friends Are Playing" prompt i...

feste55
Regular
Plan Free Country United States Device (Desktop) Operating System (Windows 10) My Question or Issue Friend feed was working perfectly fine and now, once again, I can't see what...
2018-08-15 2:58:43 PM
2018-08-17 1:21:24 PM
Loxer
Community Legend
941 Views
3 replies
2 likes

941 Views
3 replies
2 likes

Solved!! How Spotify selsects what new music to suggest me (autoplay, daily mixes, dowcovery)?

PlanPremium My QuestionHi,I'm wondering how does spotify decide what new music to suggest me (autoplay, daily mixes, dowcovery, etc), specifically - does it rely on what's in "My library" or "Playlists"? The reason I'm trying to figure this out is, t...

unclnis
Music Fan
Plan Premium My Question Hi, I'm wondering how does spotify decide what new music to suggest me (autoplay, daily mixes, dowcovery, etc), specifically - does it rely on what's in "...
2018-08-13 2:40:08 PM
2018-08-17 12:23:56 PM
Loxer
Community Legend
497 Views
3 replies
0 likes

497 Views
3 replies
0 likes

Cant sign into spotify using Microsoft Edge

PlanPremiumCountry IrelandDeviceLaptop, Surface hubOperating SystemMicrosoft Edge My Question or IssueI have been using web player for months via Microsoft Edge but as of today I cant access, i go to the sign in page and put my email and password but...

chrisdesmond
Casual Listener
Plan Premium Country Ireland Device Laptop, Surface hub Operating System Microsoft Edge My Question or Issue I have been using web player for months via Microsoft Edge but as o...
2018-08-15 11:02:51 AM
2018-08-17 10:11:24 AM
chrisdesmond
Casual Listener
1716 Views
5 replies
1 likes

1716 Views
5 replies
1 likes

The "label" search is gone?

PlanPremiumCountry swedenOperating SystemWindows 10 My Question or Issue I use the label search function pretty often. It doesn't work any more, did it get removed?Example: Label:"labelname"

HiFiCrisp
Gig Goer
Plan Premium Country sweden Operating System Windows 10 My Question or Issue I use the label search function pretty often. It doesn't work any more, did it get removed? Ex...
2018-07-07 1:51:38 PM
2018-08-17 9:22:32 AM
HiFiCrisp
Gig Goer
2228 Views
11 replies
0 likes

2228 Views
11 replies
0 likes

Discover weekly outdated and no daily mixes

PlanPremiumCountrySouth AfricaDeviceHP Envy 15Operating System Windows 10 My Question or IssueHi Spotify community, I have recently obtained Spotify premium and started using it. Had a free account for a while and didn't use it much. However, I have ...

oomjos
Casual Listener
Plan Premium Country South Africa Device HP Envy 15 Operating System Windows 10 My Question or Issue Hi Spotify community, I have recently obtained Spotify premium and...
2018-08-16 8:26:45 AM
2018-08-17 6:41:13 AM
oomjos
Casual Listener
599 Views
2 replies
0 likes
Discover Weekly

599 Views
2 replies
0 likes

[Desktop] Desktop app won't play via my usb controller/studio monitors

PlanPremiumCountry UKDeviceLenovo G580 Laptop, Numark PartyMix, Alesis M1Active 520USB studio monitorsOperating SystemWindows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe desktop app skips through all the tracks and won't play a ...

TimJP
Newbie
Plan Premium Country UK Device Lenovo G580 Laptop, Numark PartyMix, Alesis M1Active 520USB studio monitors Operating System Windows 10 (iOS 10, Android Oreo, Windows 10,etc.) &nbs...
2018-08-17 4:05:40 AM
2018-08-17 6:05:48 AM
Soitora
Regular
683 Views
1 replies
0 likes

683 Views
1 replies
0 likes

Superuser Contribution Playlist image visible in player but blank in search list

PlanPremiumCountry AustraliaDevicePC/Samsung Note8Operating SystemWindows10/Android My Question or Issue PlayerSearchI recently updated the cover image for my public playlist which seemed to go through fine. On both the windows 10 and android spotify...

ron1n
Casual Listener
...y public playlist which seemed to go through fine. On both the windows 10 and android spotify app, the image shows as it should in the 'player'. However for some reason, when I search for my p...
2018-08-14 5:06:41 PM
2018-08-17 4:50:30 AM
Alfredo
Roadie
404 Views
1 replies
0 likes

404 Views
1 replies
0 likes

Can't view my personal playlists

PlanFree/PremiumCountry USADeviceASUS GamerangerOperating SystemWindows 10 My Question or Issue In the playlists dropdown menu on the left side of the screen. I can see all my freinds/people I follow's playlists but I can't see any of my own. I am al...

Rhynostar
Newbie
Plan Free/Premium Country USA Device ASUS Gameranger Operating System Windows 10 My Question or Issue In the playlists dropdown menu on the left side of the screen. I can s...
2018-08-17 1:27:52 AM
2018-08-17 1:53:56 AM
Billy-J
Spotify Star
1055 Views
1 replies
0 likes

1055 Views
1 replies
0 likes

Sliders ( Volume , Time ) dont work

PlanPremiumCountry GermanyDeviceWindows PCOperating SystemWindows 7 64 My Question or Issue I want to skip to a certain point in the song but the slider doesnt move with left mouse drag . Also clicking doesnt work. Same issue with the Volume. The vol...

62Orka
Casual Listener
Plan Premium Country Germany Device Windows PC Operating System Windows 7 64 My Question or Issue I want to skip to a certain point in the song but t...
2018-08-16 1:08:25 PM
2018-08-16 6:12:44 PM
62Orka
Casual Listener
714 Views
2 replies
0 likes

714 Views
2 replies
0 likes

High CPU Usage & Memory Leak

Hi, I'm experincing issues with the Spotify program on Windows 10, it constantly uses around 15-16% CPU usage (enough to make my fans spin up more than idle), regardless of whether the program is maximised, closed (which doesn't actually kill the tas...

KieronQuinn
Casual Listener
Hi, I'm experincing issues with the Spotify program on Windows 10, it constantly uses around 15-16% CPU usage (enough to make my fans spin up more than idle), regardless of whether the program is max...
2018-04-03 8:41:44 PM
2018-08-16 3:12:58 PM
Alex_Community
Newbie
9066 Views
9 replies
9 likes

9066 Views
9 replies
9 likes

Solved!! TRACK ORGANIZER - Create a playlist in a playlist.... File Explorer Tree

PlanPremiumCountry The NetherlandsDeviceWindows 10 LaptopOperating SystemWindows 10 My Question or Issue I would like to be able to organize tracks, like I am used in Windows. So build my own tree. With Genres - Subgenres - Tracks... And I wanted thi...

Geepstar
Regular
Plan Premium Country The Netherlands Device Windows 10 Laptop Operating System Windows 10 My Question or Issue I would like to be able to organize tracks, like I am used ...
2018-07-14 3:02:20 PM
2018-08-16 11:12:44 AM
Geepstar
Regular
967 Views
6 replies
0 likes
Organizer

967 Views
6 replies
0 likes

Why can't I see all my facebook friends in the find friends button?

PlanFree/PremiumCountry AustraliaOperating SystemWindows 10My Question or IssueWhen I click find friends it doesn't display my friends list anymore like it used to, now it shows literally only 1 friend instead of the 50+ it would normally display. al...

zazulionking
Regular
Plan Free/Premium Country Australia Operating System Windows 10 My Question or Issue When I click find friends it doesn't display my friends list anymore like it used to, now it shows li...
2018-08-16 9:01:04 AM
2018-08-16 10:55:48 AM
zazulionking
Regular
924 Views
2 replies
1 likes

924 Views
2 replies
1 likes

Solved!! Follow

When I search an artist and go to their main page there is nowhere to "follow" them the green button that used to say that just says "play." So do I need to click "save artist to library" in order to follow the artist because that is the only way I k...

andyouf
Casual Listener
When I search an artist and go to their main page there is nowhere to "follow" them the green button that used to say that just says "play." So do I need to click "save artist to library" in ...
2018-08-15 4:31:21 PM
2018-08-16 10:28:42 AM
Ryanx0r
Composer
765 Views
4 replies
1 likes

765 Views
4 replies
1 likes

Solved!!Superuser Contribution Recover downloaded playlists after formatting laptop

PlanPremiumCountry BrazilDeviceSurface Pro4Operating SystemWindows 10 My Question or IssueI formatted my laptop and when I entered my account, the playlists were all correct, but my playlists that I had downloaded did not appear with the arrow inside...

abilioalmeidajr
Casual Listener
Plan Premium Country Brazil Device Surface Pro4 Operating System Windows 10 My Question or Issue I formatted my laptop and when I entered my account, the playlists were all cor...
2018-08-10 9:09:33 PM
2018-08-16 4:39:41 AM
Alfredo
Roadie
815 Views
4 replies
0 likes

815 Views
4 replies
0 likes

Superuser Contribution Can't play local files UNLESS they are also on my phone

PlanPremiumCountry SwedenDevicePCOperating SystemWindows 7 My Question or Issue Whenever I try to play local files on my computer I get the error message "Spotify can'tr play this right now. If you have the file on your computer you can import it"Obv...

Enigma
Regular
Plan Premium Country Sweden Device PC Operating System Windows 7 My Question or Issue Whenever I try to play local files on my computer I get the error mess...
2018-08-07 7:54:23 AM
2018-08-16 4:14:40 AM
Alfredo
Roadie
693 Views
9 replies
0 likes

693 Views
9 replies
0 likes

does your past activity stay on friends feed if you start a private session?

If you use spotify normally your activity will show up in friends' feeds. If you start a private session does that past activity go away and you disappear from the feed?

jgarciia
Newbie
If you use spotify normally your activity will show up in friends' feeds. If you start a private session does that past activity go away and you disappear from the feed?
2018-08-15 5:10:45 PM
2018-08-16 1:36:17 AM
Ryanx0r
Composer
1827 Views
1 replies
0 likes

1827 Views
1 replies
0 likes

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