Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-03-19 6:29:55 PM
notworking117
Casual Listener
96610 Views
81 replies
27 likes

96610 Views
81 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
105456 Views
291 replies
22 likes

105456 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7692 Views
1 replies
6 likes

7692 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
148210 Views
0 replies
26 likes
Mac
Windows

148210 Views
0 replies
26 likes

Superuser Contribution Spotify starts, only black screen

I currently cannot use the webplayer at all. PlanPremiumCountryGermany Device Windows 7, Chrome **bleep**.0.3497.100 My Question or IssueWhen I open open.spotify.com after logging in, I briefly see the normal screen with all the playlists etc. But af...

paraplu
Casual Listener
I currently cannot use the webplayer at all. Plan Premium Country Germany Device Windows 7, Chrome **bleep**.0.3497.100 My Question or Issue When I op...
2018-09-21 3:04:44 PM
2018-10-01 3:29:18 PM
Jemi
Spotify Legend
811 Views
4 replies
0 likes
WebPlayer

811 Views
4 replies
0 likes

Spotify will stop playing a playlist after it gets to the end of a 10+ minute long song

PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or Issue I've noticed this over the past month or so. If I'm listening to a playlist with a song that is 10+ minutes long, when the end of the song is reached Spotify will not conti...

rossisdead
Roadie
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue I've noticed this over the past month or so. If I'm listening to a playlist with a s...
2018-05-29 8:54:44 PM
2018-10-01 1:40:22 PM
ondrowan
Newbie
1218 Views
9 replies
2 likes

1218 Views
9 replies
2 likes

Superuser Contribution Playlist stops playing after Supertramp - Fool's Overture

PlanPremiumCountryNetherlands DevicePC and Laptop (multiple devices), iPhoneOperating SystemWindows 10, iOS 10. My Question or IssueNot sure where to post this, but every time after playing Fool's Overture (https://open.spotify.com/track/25KYhx2XbHxM...

jaspoid-0934
Roadie
Plan Premium Country Netherlands Device PC and Laptop (multiple devices), iPhone Operating System Windows 10, iOS 10. My Question or Issue Not sure where to post this, but...
2018-09-22 12:10:16 PM
2018-10-01 1:01:24 PM
jaspoid-0934
Roadie
774 Views
4 replies
0 likes
player
Song Play

774 Views
4 replies
0 likes

Error code 17 Firewall

Error code 17 firewall since about 2 days ago i've tried alot already so please dont give me that basic Stuff of Restarting and things like that already tried it not gonna work give me a whole new solution please, Thank you very much.

BasedGodSin
Casual Listener
Error code 17 firewall since about 2 days ago i've tried alot already so please dont give me that basic Stuff of Restarting and things like that already tried it not gonna work give me a whole new so...
2018-10-01 4:35:36 AM
2018-10-01 12:15:10 PM
BasedGodSin
Casual Listener
482 Views
2 replies
0 likes

482 Views
2 replies
0 likes

It plays another track than selected

Spotify desktop updated. PremiumWindows 10 Search ArtistClick Songs See AllOrder by preference (thumb on the right)Click a trackTrack selected is not played, but another track is played

clatix
Gig Goer
Spotify desktop updated. Premium Windows 10 Search Artist Click Songs See All Order by preference (thumb on the right) Click a track Track selected is not played, but another track is...
2018-09-30 12:03:55 PM
2018-10-01 2:09:42 AM
clatix
Gig Goer
347 Views
2 replies
0 likes

347 Views
2 replies
0 likes

Solved!! Weird bug with the "Songs" section under the library

My Question or IssueI saved like more than 700 songs in the library section but everytime I click on the "Songs" nothing appears and it tells me to "browse" songs.It's like I saved nothing there.If I double click on it,it plays the last two songs tha...

Kaanvr
Regular
My Question or Issue I saved like more than 700 songs in the library section but everytime I click on the "Songs" nothing appears and it tells me to "browse" songs.It's like I saved nothing ...
2018-09-29 11:17:38 PM
2018-09-30 8:32:30 PM
Loxer
Community Legend
441 Views
1 replies
0 likes

441 Views
1 replies
0 likes

Spotify Ad - Spotify Premium in lower right corner of screen

PlanPremium for FamilyCountry DenmarkDevicePCOperating SystemWindows 10 My Question or Issue Hi, I'm running the desktop version of Spotify and I'm logged in to my Spotify Premium for Family account, but I get this little annoying box in the lower ri...

henpia1
Newbie
Plan Premium for Family Country Denmark Device PC Operating System Windows 10 My Question or Issue Hi, I'm running the desktop version of Spotify and I'm logged ...
2018-09-30 10:54:06 AM
2018-09-30 8:19:00 PM
Billy-J
Spotify Star
654 Views
1 replies
0 likes

654 Views
1 replies
0 likes

Enormous space took on disk.

PlanFreeCountry PolandDevicePCOperating SystemWindows 10 My Question or IssueEnormous space took on disk.Spotify folder in my AppData was over 6GB, any way to prevent or move it anywhere else?

ArturCieszyński
Gig Goer
Plan Free Country Poland Device PC Operating System Windows 10 My Question or Issue Enormous space took on disk. Spotify folder in my AppData was over 6GB, any wa...
2018-09-30 1:26:14 AM
2018-09-30 11:36:31 AM
DennyEMufc
Roadie
359 Views
1 replies
0 likes

359 Views
1 replies
0 likes

Solved!! Stations not working

PlanPremiumCountry Costa RicaDeviceComputerOperating SystemWindows 10 My Question or Issue I want to use Radio Stations but I cannot make it work. I used the app from the Website first, now I'm using the Window10 App but still not work. Tried with di...

derekcd99
Newbie
Plan Premium Country Costa Rica Device Computer Operating System Windows 10 My Question or Issue I want to use Radio Stations but I cannot make it work. I used the app fr...
2018-09-30 4:01:40 AM
2018-09-30 11:29:53 AM
Loxer
Community Legend
2692 Views
1 replies
0 likes
Issues
Radio
stations
Troubleshooting
windows10

2692 Views
1 replies
0 likes

Music played on Spotify keeps crackling

Hi community My Spotify keeps crackling no matter what i do. I know there have been several similar post previously but non of those solution works - at least not more than half an hour. I have tried: - Reinstallation- Roll back the sound driver to t...

Jakes_C
Newbie
Hi community My Spotify keeps crackling no matter what i do. I know there have been several similar post previously but non of those solution works - at least not more than half an hour. I h...
2018-09-28 11:57:36 AM
2018-09-29 4:23:20 PM
DennyEMufc
Roadie
397 Views
2 replies
0 likes

397 Views
2 replies
0 likes

Shuffle Not Available

PlanPremiumCountryCanada DeviceSamsung Galaxy S8Operating SystemWindows 7 My Question or IssueBeen having issues with the shuffle not being available on certain playlists (like my daily mix). I used to use the shuffle all the time and suddenly now i'...

windowsyls
Casual Listener
Plan Premium Country Canada Device Samsung Galaxy S8 Operating System Windows 7 My Question or Issue Been having issues with the shuffle not being available on certain playlist...
2018-09-28 1:02:08 AM
2018-09-29 5:41:36 AM
Billy-J
Spotify Star
1027 Views
4 replies
1 likes

1027 Views
4 replies
1 likes

Feed amici

Ciao a tutti, è da una settimana circa che il mio feed amici non si aggiorna più, avendo installato e disinstallato più volte Spotify, uscendo e rientrando anche da Facebook. Mi da "caricamento feed amici non riuscito". Come posso risolvere?

Claudioaf
Newbie
Ciao a tutti, è da una settimana circa che il mio feed amici non si aggiorna più, avendo installato e disinstallato più volte Spotify, uscendo e rientrando anche da Facebook. Mi da "caricamento feed ...
2018-09-28 1:24:49 PM
2018-09-28 7:38:35 PM
Loxer
Community Legend
648 Views
1 replies
0 likes

648 Views
1 replies
0 likes

Where did the "Continue with similar artists" function go?

PlanPremiumCountryNorway DeviceDesktopOperating SystemWindows 8.1 My Question or IssueThere was a nice function where Spotify would continue playing similar artists after an album ended. Where did that function go? After the last restart (and automat...

Deniil
Newbie
Plan Premium Country Norway Device Desktop Operating System Windows 8.1 My Question or Issue There was a nice function where Spotify would continue playing similar artists af...
2018-09-28 3:35:00 PM
2018-09-28 7:34:30 PM
Loxer
Community Legend
233 Views
1 replies
0 likes

233 Views
1 replies
0 likes

a firewall may be blocking spotify error code 17

ok now this seriously cannot be handled

Naxeo
Regular
ok now this seriously cannot be handled
2018-09-28 8:53:26 AM
2018-09-28 3:18:37 PM
Loxer
Community Legend
1611 Views
3 replies
1 likes

1611 Views
3 replies
1 likes

Web Player Not Workins

Operating SystemWindows 10 My Question or IssueI'm using the Web Player. It keeps freezing on ads, so the songs won't load. I have already tried restarting the app. Any suggestions?

keepbouncing
Composer
Operating System Windows 10 My Question or Issue I'm using the Web Player. It keeps freezing on ads, so the songs won't load. I have already tried restarting the app. Any suggestio...
2018-09-27 5:31:12 PM
2018-09-28 2:40:02 PM
MauriceMV
Spotify Star
239 Views
1 replies
0 likes

239 Views
1 replies
0 likes

High quality streaming not working despite being premium and turning it on in preferences.

PlanPremiumCountryCanada DevicePC LaptopOperating SystemWindows 10 My Question or IssueI have premium and have high quality streaming enabled on the desktop app but I'm getting really low bitrate playback. This isn't an issue on the android app where...

gs103
Newbie
Plan Premium Country Canada Device PC Laptop Operating System Windows 10 My Question or Issue I have premium and have high quality streaming enabled on the desktop app but I'm ...
2018-09-28 3:00:07 AM
2018-09-28 2:00:41 PM
Sebasty
Community Legend
372 Views
1 replies
0 likes

372 Views
1 replies
0 likes

Solved!! Daily Mix and radios doesn't work

PlanPremiumCountryFranceDevicePC AsusOperating SystemWindows 10 My Question or IssueHi everyone!I have downloaded the spotify app on windows store, I can't create radios or simply access to my daily mixes the app says that i'm offline. Please someone...

Bernard98
Casual Listener
Plan Premium Country France Device PC Asus Operating System Windows 10 My Question or Issue Hi everyone! I have downloaded the spotify app on windows store, I can't create radios or...
2018-09-27 12:37:12 AM
2018-09-28 12:48:37 PM
Loxer
Community Legend
331 Views
1 replies
0 likes

331 Views
1 replies
0 likes

Superuser Contribution [Desktop] Mini Player

Strange but true, from now when I login into the web player (via Chrome) it disabled my second monitor

TomekKlakla
Newbie
Strange but true, from now when I login into the web player (via Chrome) it disabled my second monitor 😞
2018-09-26 3:33:40 PM
2018-09-28 9:55:27 AM
Guido
Spotify Legend
342 Views
1 replies
0 likes

342 Views
1 replies
0 likes

Superuser Contribution Spotify keeps stopping and resume playing music randomly

Plan PremiumCountry Iceland DeviceDell Latitude Operating SystemWindows 10 My Question or Issue I have been listening to music while working on this computer for about a month now. At first it was no problem. Just recently Spotify decides to pause my...

andrisig
Casual Listener
Plan Premium Country Iceland Device Dell Latitude Operating System Windows 10 My Question or Issue I have been listening to music while working on...
2018-09-18 10:53:49 AM
2018-09-28 9:53:05 AM
Guido
Spotify Legend
2265 Views
6 replies
2 likes
Win10

2265 Views
6 replies
2 likes

Solved!! Facebook Friends Not Appearing

PlanFreeCountryCanadaOperating SystemWindows My Question or Issue Every time I try to press the "Find Friends" command in the "Friend Activity" on the desktop app, it is shown that I have 0 friends on Spotify even though only a few days ago, a whole ...

panwink
Casual Listener
Plan Free Country Canada Operating System Windows My Question or Issue Every time I try to press the "Find Friends" command in the "Friend Activity" on the desktop app, it i...
2018-09-26 4:06:19 AM
2018-09-27 10:51:19 PM
panwink
Casual Listener
4688 Views
2 replies
0 likes

4688 Views
2 replies
0 likes

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