Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
yesterday
songcat1
Casual Listener
98186 Views
82 replies
27 likes

98186 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
105925 Views
291 replies
22 likes

105925 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7778 Views
1 replies
6 likes

7778 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
148296 Views
0 replies
26 likes
Mac
Windows

148296 Views
0 replies
26 likes

Spotify crashes computer

PlanPremiumCountry USADeviceHP EliteDesk desktopOperating SystemWindows 7My Question or IssueAbout a month ago, my computer crashed whenever Spotify opened. I uninstalled and then every time I tried to reinstall it my computer would crash again. I ev...

edmetz
Newbie
Plan Premium Country USA Device HP EliteDesk desktop Operating System Windows 7 My Question or Issue About a month ago, my computer crashed whenever Spotify opened. I uninstalled and t...
2018-07-27 4:44:10 PM
2018-07-27 5:01:15 PM
Loxer
Community Legend
507 Views
1 replies
0 likes

507 Views
1 replies
0 likes

Songs keep skipping and phantom playlists keep playing randomly

PlanPremiumCountryUnited StatesDeviceHP 173 TouchScreen LaptopOperating SystemWindows 10 I recently bought a new laptop, and shortly after a new phone (Samsung Galaxy J7 Sky Pro). I haven't had a good time with Spotify ever since. I can't start playi...

kaseynicki
Casual Listener
Plan Premium Country United States Device HP 173 TouchScreen Laptop Operating System Windows 10 I recently bought a new laptop, and shortly after a new phone (Samsung Galaxy J7 Sky Pr...
2018-07-26 9:45:05 PM
2018-07-27 9:36:36 AM
user-removed
Not applicable
1393 Views
3 replies
0 likes

1393 Views
3 replies
0 likes

Delete a folder without deleting the tracks/playlists within

PlanPremiumCountry GermanyOperating SystemWindows 7 My Question or IssueI accidently created a folder in which I moved one of my playlists. Right now I am not able to delete the folder without deleting my playlist. On the other hand side it isn´t pos...

DMsK
Casual Listener
Plan Premium Country Germany Operating System Windows 7 My Question or Issue I accidently created a folder in which I moved one of my playlists. Right now I am not able to delete...
2018-07-23 3:24:17 PM
2018-07-27 8:59:25 AM
DMsK
Casual Listener
855 Views
2 replies
0 likes

855 Views
2 replies
0 likes

Spotify stream count not updating

PlanPremiumCountry DeviceDell Inspirion 3656Operating SystemWindows 10 My Question or Issue I am an artist, and I notice that my stream counts have not updated since July 22. On that day, I had 1,868 streams on one song and the next day, in the spoti...

schwizzle
Regular
Plan Premium Country Device Dell Inspirion 3656 Operating System Windows 10 My Question or Issue I am an artist, and I notice that my stream counts have not updated sinc...
2018-07-26 7:23:01 PM
2018-07-27 1:14:21 AM
Noah
Spotify Star
3014 Views
1 replies
0 likes

3014 Views
1 replies
0 likes

Superuser Contribution virus

PlanoFreeCountry Brasil Operating SystemWindows 10My Question or IssueHoje eu instalei o spotify no meu pc novo, faz um tempinho que eu já tenho ele(uns 3 meses), mas ainda está novo e nunca deu problema, mas justamente hpje que eu instalei o spotify...

marcus35
Newbie
Plano Free Country Brasil Operating System Windows 10 My Question or Issue Hoje eu instalei o spotify no meu pc novo, faz um tempinho que eu já tenho ele(uns 3 meses), mas ainda ...
2018-07-23 5:27:12 PM
2018-07-26 10:51:55 PM
SergioDavid
Roadie
508 Views
1 replies
0 likes

508 Views
1 replies
0 likes

Superuser Contribution I can't play local files after giving them album art.

PlanFreeCountry USADeviceMy PC is built from scratchOperating SystemWindows 10 My Question or IssueIn my spare time, I like to make music. When I finish with a song, I export it as an mp3 file, spotify sees this, and it gets added to the local files ...

LJT_
Newbie
Plan Free Country USA Device My PC is built from scratch Operating System Windows 10 My Question or Issue In my spare time, I like to make music. When I finish with a song, I exp...
2018-07-23 11:05:56 PM
2018-07-26 10:40:26 PM
SergioDavid
Roadie
256 Views
1 replies
0 likes

256 Views
1 replies
0 likes

Superuser Contribution saved songs not in songs playlist

PlanPremiumCountryAustralia DeviceSamsung Galaxy 8 and PCOperating SystemAndroid Oreo My Question or Issue saved songs on songs playlist on PC nt synced with Phone.

AaronJamahl
Newbie
Plan Premium Country Australia Device Samsung Galaxy 8 and PC Operating System Android Oreo My Question or Issue saved songs on songs playlist on PC nt synced with Phone....
2018-07-24 12:22:29 PM
2018-07-26 10:28:51 PM
SergioDavid
Roadie
259 Views
1 replies
0 likes

259 Views
1 replies
0 likes

Need to connect with support

Hello I have some issues with my app, when i try to use my app on my device after 2-3 minutes it stops responding that is the reason i need to get connected with the support so is this the number for support . let me know is this the correct one or g...

amrishthedon5
Casual Listener
Hello I have some issues with my app, when i try to use my app on my device after 2-3 minutes it stops responding that is the reason i need to get connected with the support so is this the number for...
2018-07-25 11:20:27 PM
2018-07-26 6:44:55 PM
Luke
Spotify Star
259 Views
1 replies
0 likes

259 Views
1 replies
0 likes

Spotify Continues to Play After It's Paused

Dear to whom this may concern, When ever I pause Spotify on my desktop (Win 10 OS), it automatically plays again when it's paused.The pause time varies everytime (No less than 20 seconds and no more than 35 seconds).This issue had never occured befor...

Preticle
Composer
Dear to whom this may concern, When ever I pause Spotify on my desktop (Win 10 OS), it automatically plays again when it's paused. The pause time varies everytime (No less than 20 seconds ...
2018-07-26 11:01:03 AM
2018-07-26 6:42:03 PM
Luke
Spotify Star
393 Views
1 replies
0 likes

393 Views
1 replies
0 likes

Queue is broken

When i play songs from a big playlist only the top of the playlist goes to the queue. Only those songs are played and only those songs can be shuffled. When it gets to the end of those songs in the queue, it just goes back to the first one instead of...

Gman6
Casual Listener
When i play songs from a big playlist only the top of the playlist goes to the queue. Only those songs are played and only those songs can be shuffled. When it gets to the end of those songs in the q...
2018-07-26 6:32:30 PM
2018-07-26 6:36:34 PM
Luke
Spotify Star
723 Views
1 replies
1 likes

723 Views
1 replies
1 likes

Superuser Contribution Artist radio doesn't exist for one particular artist

PlanPremiumCountry IsraelDeviceXiaomi note 4 + Windows operated PCOperating SystemAndroid, Windows My Question or Issue Artist radio doesn't exist for one particular artist - Cafe del Mar.Works fine for every other artist.Happens both on Xiaomi note ...

shirstan
Casual Listener
Plan Premium Country Israel Device Xiaomi note 4 + Windows operated PC Operating System Android, Windows My Question or Issue Artist radio doesn't exist for one particula...
2018-06-07 5:05:15 PM
2018-07-26 5:10:27 PM
princesstissy
Newbie
538 Views
3 replies
0 likes

538 Views
3 replies
0 likes

Local files are not downloading to my phone

Basically, at this point, I believe I've tried everything to make my local files download to my phone. Spotify is not blocked by the firewall. Both devices are on the same internet. My desktop is mainly using ethernet but I have tried using wifi inst...

HybridGhost
Newbie
Basically, at this point, I believe I've tried everything to make my local files download to my phone. Spotify is not blocked by the firewall. Both devices are on the same internet. My deskto...
2018-07-26 2:22:24 AM
2018-07-26 4:32:04 PM
Loxer
Community Legend
428 Views
1 replies
1 likes

428 Views
1 replies
1 likes

event date bug (both windows and android)

PlanPremiumCountryhungary Devicewindows 10, oneplus 3T Operating Systemwindows10, android 8 My Question or Issuethe event date is incorrect (shows a month number instead of day) screenshots:

defji
Newbie
Plan Premium Country hungary Device windows 10, oneplus 3T Operating System windows10, android 8 My Question or Issue the event date is incorrect (shows a month numbe...
2018-07-26 11:41:47 AM
2018-07-26 3:50:07 PM
Loxer
Community Legend
398 Views
1 replies
0 likes

398 Views
1 replies
0 likes

What's new in 1.0.85.259.g4ab01679?

Looks like this new version dropped. What has changed? Is there an update log?

user-removed
Visitor
Looks like this new version dropped. What has changed? Is there an update log?
2018-07-21 5:10:15 AM
2018-07-26 3:35:39 PM
malcmerlyn
Newbie
1109 Views
3 replies
2 likes

1109 Views
3 replies
2 likes

Solved!! Follow Playlist

PlanFreeCountry BrazilDeviceHP Pavilion Entertainment PCOperating SystemWindows 7 My Question or Issue Isn't possible anymore to follow playlists? All I can do now is Save on My Library , but not just follow. The others playlists that I Followed alre...

julialage
Casual Listener
Plan Free Country Brazil Device HP Pavilion Entertainment PC Operating System Windows 7 My Question or Issue Isn't possible anymore to follow playlists? All I can do now ...
2018-07-21 5:50:31 AM
2018-07-26 4:13:20 AM
julialage
Casual Listener
34689 Views
2 replies
1 likes

34689 Views
2 replies
1 likes

Solved!! Crossfade

OS: Windows 10 Crossfade isn't working correctly - for some songs, crossfade will work as intended. For others, there is no crossfade. Restarting Spotify, turning on/off crossfade does nothing.

DoneGotYoted
Casual Listener
OS: Windows 10 Crossfade isn't working correctly - for some songs, crossfade will work as intended. For others, there is no crossfade. Restarting Spotify, turning on/off crossfade do...
2018-07-13 5:08:55 AM
2018-07-26 2:13:34 AM
AngusMcK
Newbie
1270 Views
4 replies
1 likes

1270 Views
4 replies
1 likes

Last Gold School Playlist 6/5/18

I don't know if this is the right place to ask, but does anyone have the list of songs that was on the last Gold School playlist? Today is 6/5/18. It was DMX-centric. The current list is Lil Wayne. It's random but it was the perfect playlist for work...

bfy-h_g3reb3
Casual Listener
I don't know if this is the right place to ask, but does anyone have the list of songs that was on the last Gold School playlist? Today is 6/5/18. It was DMX-centric. The current list is Lil Wayne. I...
2018-06-05 7:21:18 PM
2018-07-25 11:56:35 PM
nanich
Newbie
482 Views
2 replies
0 likes

482 Views
2 replies
0 likes

This radio station cannot be started

I have recently come into the problem that my spotify radio and stations is no longer working whatsoever i cannot find my old stations or create new ones as i keep getting the same error messege I have looked around and tried every solution to no ave...

Sporekid
Regular
I have recently come into the problem that my spotify radio and stations is no longer working whatsoever i cannot find my old stations or create new ones as i keep getting the same error messege I ha...
2018-06-30 1:57:27 AM
2018-07-25 11:44:41 PM
Sporekid
Regular
2768 Views
4 replies
2 likes

2768 Views
4 replies
2 likes

Superuser Contribution Saved songs do not show up on Artist pages

I saves songs to the my library. They can be displayed in "Artist" or "Songs" under My Music. If I go to an artist page or an album page for one of the songs I have saved, the song does not have the check by it to show that it is in the saved song li...

michael1730
Casual Listener
I saves songs to the my library. They can be displayed in "Artist" or "Songs" under My Music. If I go to an artist page or an album page for one of the songs I h...
2018-07-14 3:35:47 PM
2018-07-25 10:25:52 PM
steviehimself
Newbie
1670 Views
4 replies
0 likes

1670 Views
4 replies
0 likes

Solved!! Windows 10 Desktop never opening after installing

PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or IssueToday, I tried to install Spotify on a new (to me) desktop at work. First, I used the download exe file. Once it was downloaded, it would open, but only show a faint frame, ...

crystalline15
Casual Listener
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Today, I tried to install Spotify on a new (to me) desktop at work. First, I used the ...
2018-07-24 12:20:06 AM
2018-07-25 6:34:20 PM
crystalline15
Casual Listener
888 Views
2 replies
0 likes

888 Views
2 replies
0 likes

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