Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
yesterday
songcat1
Casual Listener
97735 Views
82 replies
27 likes

97735 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
105856 Views
291 replies
22 likes

105856 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7744 Views
1 replies
6 likes

7744 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
148261 Views
0 replies
26 likes
Mac
Windows

148261 Views
0 replies
26 likes

Playlist consistently shifting to another album

I created a new playlist yesterday. This playlist has 44 songs and 2 hr 51 min of music on it.No matter which song I choose to start the playlist from, following that song, it will start playing another album. Always the same album.To be specific, th...

bigmyk2k
Casual Listener
I created a new playlist yesterday. This playlist has 44 songs and 2 hr 51 min of music on it. No matter which song I choose to start the playlist from, following that song, it will start play...
2018-04-27 3:39:04 PM
2018-04-27 5:28:18 PM
bigmyk2k
Casual Listener
597 Views
2 replies
0 likes

597 Views
2 replies
0 likes

Song history not on the queue

I listened to a bunch of songs on a Release Radar playlist yesterday, only to have the playlist reset today. When I click on "Queue" as instructed, the queue shows a mishmash of songs I played literally weeks ago on the PC only. I use a variety of de...

Tempasfugit
Newbie
I listened to a bunch of songs on a Release Radar playlist yesterday, only to have the playlist reset today. When I click on "Queue" as instructed, the queue shows a mishmash of songs I played litera...
2018-04-27 4:56:44 PM
384 Views
0 replies
1 likes

384 Views
0 replies
1 likes

Songs keep breaking up

Hi, I am having problems with anything I play on my account. Every song just breaks up and stop like in a damage CD. Can you please help.thank you,

imananisah
Casual Listener
Hi, I am having problems with anything I play on my account. Every song just breaks up and stop like in a damage CD. Can you please help. thank you,
2018-04-26 4:19:11 PM
2018-04-27 4:41:15 PM
JayTheSheep
Newbie
7169 Views
3 replies
3 likes

7169 Views
3 replies
3 likes

can't login

Hello, Last week this sweet Spotify desktop app said that "you are offline" but I had my internet connection without any problem. Then I logged out from it to connect with my account again, but couldn't do it. When I click to "Connect with Facebook" ...

blueink
Newbie
Hello, Last week this sweet Spotify desktop app said that "you are offline" but I had my internet connection without any problem. Then I logged out from it to connect with my account ag...
2018-04-25 7:23:33 AM
2018-04-27 2:15:07 PM
Nico
Community Legend
347 Views
1 replies
0 likes

347 Views
1 replies
0 likes

Spotify Unlimited doesnt work anymore

I'm an old spotify-user with an unlimited account, for whom I pay 4,99 € every month . A couple of weeks ago, the account starts to break down while playing music or won't start to play from the beginning. Now there is no way to play some music and s...

knigg
Newbie
I'm an old spotify-user with an unlimited account, for whom I pay 4,99 € every month . A couple of weeks ago, the account starts to break down while playing music or won't start to play from the begi...
2018-04-26 8:39:50 PM
2018-04-27 1:57:20 PM
Sebasty
Community Legend
594 Views
1 replies
0 likes

594 Views
1 replies
0 likes

Issues with SpotifyHelper when i click on New releases

When i click on New releases it is slow then they appear then the pop up appears, it only seems to be on the New releases section. Does anyone have any ideas, I am using the latest version as it appears to tell me every 2 days to restart to get the l...

stefd1
Regular
When i click on New releases it is slow then they appear then the pop up appears, it only seems to be on the New releases section. Does anyone have any ideas, I am using the latest version as it appe...
2018-04-27 12:37:51 PM
327 Views
0 replies
0 likes

327 Views
0 replies
0 likes

Can't play music directly from an album in my library

I don't know if I am the only one having trouble with this one particular bug. But ones I want to play a song directly from an album in my library, it doesn't work.I assume it is a bug, and it is kinda annoying. Cause each and every time I have to go...

flobertstewart
Regular
I don't know if I am the only one having trouble with this one particular bug. But ones I want to play a song directly from an album in my library, it doesn't work. I assume it is a bug, and it is k...
2018-04-20 3:01:52 PM
2018-04-27 10:24:26 AM
Nico
Community Legend
1033 Views
6 replies
0 likes

1033 Views
6 replies
0 likes

Spotify Web Player not working

I can log into the webplayer, but as soon as I click on a album, playlist, etc, the whole web player page turns gray, while normally it would display a list of songs. Does anyone know what might be the problem?

Arkmay44
Newbie
I can log into the webplayer, but as soon as I click on a album, playlist, etc, the whole web player page turns gray, while normally it would display a list of songs. Does anyone know what might be t...
2018-04-27 4:23:17 AM
2018-04-27 9:54:44 AM
Nico
Community Legend
385 Views
1 replies
0 likes

385 Views
1 replies
0 likes

Windows Store for Desktop not a Business App

Hi,I'd like to allow users to install Spotify (desktop version) from the Windows Store, but we have it locked down to only business approved apps. Although Spotify for mobile is listed and can be added to a business store, Spotify for desktop can't b...

AdamFowlerIT
Newbie
Hi, I'd like to allow users to install Spotify (desktop version) from the Windows Store, but we have it locked down to only business approved apps. Although Spotify for mobile is listed and can be a...
2018-04-27 6:27:43 AM
380 Views
0 replies
0 likes

380 Views
0 replies
0 likes

Solved!! Queue: all albums of an artist are added to the queue

I use version 1.0.77.338.g758ebd78 on Windows. For a few days (might be since I upgraded to this version, but I'm not sure), I've been having the following problem:whenever I go to an album and click the Play button, ALL THE ALBUIMS FROM THIS ARTIST ...

patk7
Casual Listener
I use version 1.0.77.338.g758ebd78 on Windows. For a few days (might be since I upgraded to this version, but I'm not sure), I've been having the following problem: whenever I go to an album an...
2018-04-25 7:01:39 PM
2018-04-26 12:25:03 AM
patk7
Casual Listener
1079 Views
2 replies
0 likes

1079 Views
2 replies
0 likes

Spotify runs automatically on starting up my computer

It starts up automatically now matter what I do

satanskuksugere
Newbie
It starts up automatically now matter what I do
2018-04-05 7:45:04 PM
2018-04-26 11:55:21 PM
Richie17c
Newbie
452 Views
2 replies
2 likes

452 Views
2 replies
2 likes

Superuser Contribution Skipping issue with just an album

Hey Spotify Community!So I've had this problem for the last couple months. Everything in my Spotify works just fine, except for Mac Miller's album "The Divine Feminine". Every song in that album plays like it's a scratched cd, it skips and songs are ...

Kikscl12
Casual Listener
Hey Spotify Community! So I've had this problem for the last couple months. Everything in my Spotify works just fine, except for Mac Miller's album "The Divine Feminine". Every song in that album pl...
2018-04-03 3:46:06 AM
2018-04-26 8:49:43 PM
Kikscl12
Casual Listener
441 Views
2 replies
0 likes

441 Views
2 replies
0 likes

Shuffle is broken

[Premium, Windows 10 64-bit, Desktop App] I've been having trouble lately with listening to a playlist on shuffle. If I add new songs to the playlist and then go to listen to it on shuffle, it will play a lot of newly added songs first. This is reall...

JayDarcy
Casual Listener
[Premium, Windows 10 64-bit, Desktop App] I've been having trouble lately with listening to a playlist on shuffle. If I add new songs to the playlist and then go to listen to it on shuffle, ...
2018-04-26 4:00:02 PM
2018-04-26 8:21:00 PM
JayDarcy
Casual Listener
6901 Views
3 replies
1 likes

6901 Views
3 replies
1 likes

Solved!! I don't want to see my countries musics in Discover

I dislike my countries musics and I don't want to see them in my discover. Seems like only way is change your country from settings but I can't because I am premium member, should I cancel my premium for change country and continue from Free account?...

Imai
Newbie
I dislike my countries musics and I don't want to see them in my discover. Seems like only way is change your country from settings but I can't because I am premium member, should I cancel my premium...
2018-04-26 5:48:02 PM
2018-04-26 8:08:47 PM
Sebasty
Community Legend
655 Views
1 replies
0 likes

655 Views
1 replies
0 likes

Spotify familiar (varios perfiles en un mismo dispositivo)

Buenos dias, tengo una cuenta familiar, queria saber como puedo hacer para que en la computadora de mi casa como en la tablet familiar, la que usamos cuando salimos esten todos los perfiles, ya que esa computadora es usada por todos como tambien la t...

nicoreb
Newbie
Buenos dias, tengo una cuenta familiar, queria saber como puedo hacer para que en la computadora de mi casa como en la tablet familiar, la que usamos cuando salimos esten todos los perfiles, ya que e...
2018-04-26 5:56:36 PM
843 Views
0 replies
1 likes

843 Views
0 replies
1 likes

Playback stops when playback device becomes not available

Windows desktop clientWin 10Playback devices : BT headset, Connected headset, Display outputs * 2 not in use. When using Bluetooth headset to listen to music on spotify and turning the headset of Spotify client will says "Can't play the current song....

foke
Casual Listener
Windows desktop client Win 10 Playback devices : BT headset, Connected headset, Display outputs * 2 not in use. When using Bluetooth headset to listen to music on spotify and turning the h...
2018-04-26 4:12:56 PM
484 Views
0 replies
0 likes
bug
Desktop Windows
Playback issue

484 Views
0 replies
0 likes

Home Screen Is Blank - Windows Desktop

In the past couple of days when I start Spotify on my desktop my Home screen is completely blank (see image). I have disabled hardware accelleration, and everything else I can remotely find online to resolve the issue, to no avail. Any other suggesti...

laskdfjasf
Casual Listener
In the past couple of days when I start Spotify on my desktop my Home screen is completely blank (see image). I have disabled hardware accelleration, and everything else I can remotely find onl...
2018-04-25 4:11:34 PM
2018-04-26 3:39:17 PM
laskdfjasf
Casual Listener
1069 Views
2 replies
0 likes

1069 Views
2 replies
0 likes

Phone is on WiFi, PC is on Ethernet

If my pc is connected via Ethernet and my phone is connected via WiFi will I still be able to sync my local files to my Phone?

xSheezy
Newbie
If my pc is connected via Ethernet and my phone is connected via WiFi will I still be able to sync my local files to my Phone?
2018-04-26 2:27:37 PM
2018-04-26 2:35:32 PM
Nico
Community Legend
979 Views
1 replies
0 likes

979 Views
1 replies
0 likes

Can't delete playlist

4 moths ago, i've followed the spotify playlist from One Love Manchaster. Now it's named : "Wird geladen ... • von Spotify" (german) and i can't delete/unfollow this playlist. Any ideas ?

mbubbleshake
Casual Listener
4 moths ago, i've followed the spotify playlist from One Love Manchaster. Now it's named : "Wird geladen ... • von Spotify" (german) and i can't delete/unfollow this playlist. Any i...
2017-11-05 5:29:46 PM
2018-04-26 12:27:46 PM
mbubbleshake
Casual Listener
770 Views
4 replies
0 likes
Windows

770 Views
4 replies
0 likes

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