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Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

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  • Spotify Star
  • Spotify Star
  • RealNC
  • Casual Listener
  • 25522 Views
  • 68 replies
  • 23 likes
  • 25522 Views
  • 68 replies
  • 23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Edwardont
  • Casual Listener
  • 58624 Views
  • 251 replies
  • 21 likes
  • 58624 Views
  • 251 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

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  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3696 Views
  • 1 replies
  • 6 likes
  • 3696 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143426 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143426 Views
  • 0 replies
  • 26 likes

Windows Premium App TOO QUIET!!!

Hi, I am professional premium user and I have also my own music licensed on Spotify as Cyberluke. Today when I played Spotify music in my studio, it seems too quiet. So I checked my RME mixer and indeed the peak does not go over -6dB in any track. Wh...

  • Music Fan
  • Hi, I am professional premium user and I have  also my own music licensed on Spotify as Cyberluke.   Today when I played Spotify music in my studio, it seems too quiet. So I checked my RM...
  • Cyberluke
  • Music Fan
  • 2681 Views
  • 8 replies
  • 1 likes
  • 2681 Views
  • 8 replies
  • 1 likes

Desktop and Android skipping songs and returning to old queue unexpectedly

Hey, having trouble with my spotify randomly skipping and jumping back to previous playlist.Issue: few weeks ago I clicked a playlist. It was awful, featuring "Saucy Beats" if you want to wreck your eardrums. The problem is that my spotify keeps rand...

  • Casual Listener
  • Hey, having trouble with my spotify randomly skipping and jumping back to previous playlist. Issue: few weeks ago I clicked a playlist. It was awful, featuring "Saucy Beats" if you want to wreck y...
  • gulty123
  • Casual Listener
  • 2102 Views
  • 12 replies
  • 6 likes
  • 2102 Views
  • 12 replies
  • 6 likes

Solved!! Windows App - Volume is reduced when switching to another audio app

Steps to reproduce the issue: Windows 7 Pro, Spotify 0.9.10.14.g578d350b Have an app such as Skype installed along with Spotify. listen to Spotify. Pause Spotify. Make a Skype call. return to Spotify Expected result - Playback normal Actual result - ...

  • Newbie
  • Steps to reproduce the issue: Windows 7 Pro, Spotify 0.9.10.14.g578d350b     Have an app such as Skype installed along with Spotify. listen to Spotify. Pause Spotify. Make a Sky...
  • tomasmann
  • Newbie
  • 4407 Views
  • 5 replies
  • 0 likes
  • Windows
  • 4407 Views
  • 5 replies
  • 0 likes

Spotify won’t open due to device license

Hello there, was just wondering if someone can help me. I just got a new windows computer and have the Spotify app downloaded. It worked perfectly fine but after a few hours it came up with the message “CLiP license device ID does not match the devic...

  • Casual Listener
  • Hello there, was just wondering if someone can help me. I just got a new windows computer and have the Spotify app downloaded. It worked perfectly fine but after a few hours it came up with the messa...
  • Hubo
  • Community Legend
  • 2978 Views
  • 4 replies
  • 0 likes
  • 2978 Views
  • 4 replies
  • 0 likes

Solved!! Cannot change the order of songs?

Hey, since the latest updates (Windows) I do not seem able to move the order of songs in a playlist by dragging and dropping them between lines? Why would they remove that?

  • Music Fan
  • Hey, since the latest updates (Windows) I do not seem able to move the order of songs in a playlist by dragging and dropping them between lines? Why would they remove that?
  • computeiro
  • Newbie
  • 66546 Views
  • 28 replies
  • 7 likes
  • 66546 Views
  • 28 replies
  • 7 likes

Audio sound and bass reduction when Spotify not in focus

I'm using Spotify on Windows 10, and for the most part think it's great. I am however having a frustrating issue - when the app is not in focus, volume greatly reduces, along with bass. I've looked at settings in the App and in Windows. Can anyone he...

  • Newbie
  • I'm using Spotify on Windows 10, and for the most part think it's great.   I am however having a frustrating issue - when the app is not in focus, volume greatly reduces, along with bass. &nb...
  • 454 Views
  • 0 replies
  • 1 likes
  • 454 Views
  • 0 replies
  • 1 likes

Playlists take FOREVER to load!

I'm on Windows 10 Professional, and when I try to add a new song to one of my playlists using the Spotify Desktop Application almost NONE of my playlists show when i click the ... then "Add to Playlist". Only the first couple of Playlists (in alphabe...

  • Music Fan
  • I'm on Windows 10 Professional, and when I try to add a new song to one of my playlists using the Spotify Desktop Application almost NONE of my playlists show when i click the ... then "Add to P...
  • 890 Views
  • 0 replies
  • 0 likes
  • Playlist functionality
    Playlist problem
  • 890 Views
  • 0 replies
  • 0 likes

NEW GUI PLEASE!!

I've been using 0.9.7.16 version for many years now because I hate that black theme. Can spotify please make it possible for users to change the theme? The black theme is just horrible.

  • Music Fan
  • I've been using 0.9.7.16 version for many years now because I hate that black theme. Can spotify please make it possible for users to change the theme? The black theme is just horrible.
  • 304 Views
  • 0 replies
  • 1 likes
  • 304 Views
  • 0 replies
  • 1 likes

We're not able to play this video in your current location

Playlists with Video's in them that are not available in my location cause Spotify to stop playing altogether. This is evident even in Spotify created playlists. Introducing new features should not inhibit other (paying) users from experiencing the s...

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  • Newbie
  • Playlists with Video's in them that are not available in my location cause Spotify to stop playing altogether. This is evident even in Spotify created playlists. Introducing new features should not i...
  • 835 Views
  • 0 replies
  • 14 likes
  • 835 Views
  • 0 replies
  • 14 likes

Solved!! A handy & useful way to backup your playlists

We've read all the posts about lost playlists, and its very frustrating when it happens. Here's a simple way to back them up. Using a Microsoft Excel spreadsheet, just drag each playlist into a cell. You not only see the original playlist name [sorta...

  • Roadie
  • We've read all the posts about lost playlists, and its very frustrating when it happens.  Here's a simple way to back them up.   Using a Microsoft  Excel spreadsheet, just drag eac...
  • timothyjhorton
  • Casual Listener
  • 26380 Views
  • 13 replies
  • 4 likes
  • Windows
  • 26380 Views
  • 13 replies
  • 4 likes

Discover Weekly full of old songs

I've noticed of late my Discover Weekly is full of songs which have appeared in previous 'Discover Weekly' lists. Is this a service Spotify is offering to people with dementia? Not there yet Spotify!

  • Regular
  • I've noticed of late my Discover Weekly is full of songs which have appeared in previous 'Discover Weekly' lists. Is this a service Spotify is offering to people with dementia? Not there yet Spotify!
  • mad_prof
  • Regular
  • 563 Views
  • 2 replies
  • 0 likes
  • 563 Views
  • 2 replies
  • 0 likes

Spotify desktop app keeps pausing

Spotify just updated on my computer (Windows 10) and now it keeps pausing randomly. I tried a fix I found on here where you go to the website and sign out of everywhere but it didn’t work and I can’t seem to find another topic about this issue. Does ...

  • Casual Listener
  • Spotify just updated on my computer (Windows 10) and now it keeps pausing randomly. I tried a fix I found on here where you go to the website and sign out of everywhere but it didn’t work and I can’t...
  • 466 Views
  • 0 replies
  • 4 likes
  • 466 Views
  • 0 replies
  • 4 likes

I cannot log in at all....i'm going crazy at work without my music.

Okay so, a couple of days ago I got an error message #4 on my spotify meaning there was no internet connection but I did have internet connection. I signed out/in to refresh the app but I cannot get pass the login. A red "do not" sign turns into my c...

  • Casual Listener
  • Okay so, a couple of days ago I got an error message #4 on my spotify meaning there was no internet connection but I did have internet connection. I signed out/in to refresh the app but I cannot get ...
  • gonzalez_mx385
  • Casual Listener
  • 372 Views
  • 2 replies
  • 1 likes
  • 372 Views
  • 2 replies
  • 1 likes

Can't play the current song error

Hi, Since a week i've got problems with Spotify on Windows 10. I'm getting the error: "Can't play the current song". This happens during almost every song i'm listining to. Sometimes after a minute, sometimes halfway etc. The music stops playing but ...

  • Newbie
  • Hi,   Since a week i've got problems with Spotify on Windows 10. I'm getting the error: "Can't play the current song". This happens during almost every song i'm listining to. Sometimes after a...
  • JoshuaAM
  • Casual Listener
  • 819 Views
  • 1 replies
  • 0 likes
  • 819 Views
  • 1 replies
  • 0 likes

Desktop App not working unless logged in with temp password

I have my Spotify account linked to Facebook and typically use that to login. For some reason my desktop app (windows) is saying there is no internet connection when I select Login with Facebook. However, when I receive a text with a password and log...

  • Visitor
  • I have my Spotify account linked to Facebook and typically use that to login. For some reason my desktop app (windows) is saying there is no internet connection when I select Login with Facebook. How...
  • 236 Views
  • 0 replies
  • 0 likes
  • 236 Views
  • 0 replies
  • 0 likes

Separate Artist with Same Name

This post perhaps duplicate with https://community.spotify.com/t5/Closed-Ideas/Separate-Artist-with-Same-Name/idi-p/69379 however when I tried to report the same artist name using the link provided (https://community.spotify.com/t5/Staff-Announcement...

  • Newbie
  • This post perhaps duplicate with https://community.spotify.com/t5/Closed-Ideas/Separate-Artist-with-Same-Name/idi-p/69379   however when I tried to report the same artist name using the l...
  • 233 Views
  • 0 replies
  • 0 likes
  • 233 Views
  • 0 replies
  • 0 likes

Saved songs won't play in Chrome

In Spotify online using a chrome browser, my saved songs won't play. If I search for the song, it plays normally as I would expect. Does anyone have any ideas?

  • Newbie
  • In Spotify online using a chrome browser, my saved songs won't play. If I search for the song, it plays normally as I would expect. Does anyone have any ideas?
  • 237 Views
  • 0 replies
  • 0 likes
  • 237 Views
  • 0 replies
  • 0 likes

How to uninstall spotify that stuck from Microsoft store

Hi, i installed spotify from microsoft store and I wanted to uninstall it as there is a problem. even tried to shred it but it doesn't help to uninstall it. Anyone has idea how to?

  • Casual Listener
  • Hi, i installed spotify from microsoft store and I wanted to uninstall it as there is a problem.  even tried to shred it but it doesn't help to uninstall it. Anyone has idea how to?
  • IguanaSetup
  • Community Legend
  • 21323 Views
  • 3 replies
  • 1 likes
  • 21323 Views
  • 3 replies
  • 1 likes

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  • Newbie
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  • phan_times
  • Community Legend
  • 690 Views
  • 1 replies
  • 0 likes
  • 690 Views
  • 1 replies
  • 0 likes

Windows Store Version

Hi, I'm having trouble installing the "non windows store" version of spotify. I use a plugin called Equalify Pro (which is very important to me) and it is not compatible with the windows store version of spotify. I've always had the desktop version i...

  • Casual Listener
  • Hi,   I'm having trouble installing the "non windows store" version of spotify.   I use a plugin called Equalify Pro (which is very important to me) and it is not compatible with the wi...
  • outsider2002
  • Newbie
  • 1916 Views
  • 4 replies
  • 3 likes
  • 1916 Views
  • 4 replies
  • 3 likes