Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • RealNC
  • Casual Listener
  • 25026 Views
  • 68 replies
  • 23 likes
  • 25026 Views
  • 68 replies
  • 23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Edwardont
  • Casual Listener
  • 58563 Views
  • 251 replies
  • 21 likes
  • 58563 Views
  • 251 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3691 Views
  • 1 replies
  • 6 likes
  • 3691 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143422 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143422 Views
  • 0 replies
  • 26 likes

Superuser Contribution Can't log in on web version via chrome

A few days ago, I was suddenly automatically logged out of my long time spotify account I have connected to my Google account on the web version, via Chrome. Every time I try to log back in via Google it tells me I have no account linked with my goog...

  • Visitor
  • A few days ago, I was suddenly automatically logged out of my long time spotify account I have connected to my Google account on the web version, via Chrome. Every time I try to log back in via Googl...
  • Eni
  • Moderator
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Not Working since I updated to Windows 11

I updated to Windows 11 and the Spotify app doesn't work. I don't know why this happens. The web player works and I have tried every fix on the internet to try and fix the app but it just doesn't want to work.

  • Casual Listener
  • I updated to Windows 11 and the Spotify app doesn't work. I don't know why this happens. The web player works and I have tried every fix on the internet to try and fix the app but it just doesn't wan...
  • AlejaR
  • Moderator
  • 393 Views
  • 3 replies
  • 0 likes
  • 393 Views
  • 3 replies
  • 0 likes

Superuser Contribution "connect to speaker" popup on every start

PlanPremiumDevicePCOperating SystemWindows 10Spotify für Windows1.2.5.1006.g22820f93 (this issue has persisted for the past months, the version only reflects the currently installed version)My Question or IssueOn (nearly) every Spotify start on my wi...

  • Regular
  • Plan Premium Device PC Operating System Windows 10 Spotify für Windows 1.2.5.1006.g22820f93 (this issue has persisted for the past months, the version only reflects the currently installed ver...
  • MihailY
  • Moderator
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify has no audio

OS Name Microsoft Windows 10 HomeSystem Model Blade 15 Base Model (Early 2020) - RZ09-0328I've tried reinstalling, clearing cache, updating windows, and everything else recommended in posts, but my Spotify will not play audio on my laptop. It will, h...

  • Casual Listener
  • OS Name Microsoft Windows 10 Home System Model Blade 15 Base Model (Early 2020) - RZ09-0328 I've tried reinstalling, clearing cache, updating windows, and everything else recommended in posts, but ...
  • Eni
  • Moderator
  • 289 Views
  • 5 replies
  • 0 likes
  • 289 Views
  • 5 replies
  • 0 likes

Superuser Contribution Volume slider won't slide with touch

PlanPremiumCountryNorwayDeviceAsus zenbook flip 14Operating SystemWindows 10My Question or IssueSince the big desktop redesign in March the volume slider in the lower right corner won't slide anymore when trying to slide it using the touchscreen on m...

  • Regular
  • Plan Premium Country Norway Device Asus zenbook flip 14 Operating System Windows 10 My Question or Issue Since the big desktop redesign in March the volume slider in the lower right corner w...
  • DanChiper
  • Newbie
  • 387 Views
  • 4 replies
  • 0 likes
  • 387 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playlist folder view

PlanPremiumCountryBelgiumDeviceDell Latitude 5501Operating SystemWindows 10 My Question or IssueRecently, the desktop interface (both web and app) of spotify has changed. Since then, my playlist subfolders are not displayed anymore, but directly the ...

  • Music Fan
  • Plan Premium Country Belgium Device Dell Latitude 5501 Operating System Windows 10   My Question or Issue Recently, the desktop interface (both web and app) of spotify has changed. Sin...
  • prepressdaddy
  • Regular
  • 1730 Views
  • 9 replies
  • 7 likes
  • 1730 Views
  • 9 replies
  • 7 likes

Superuser Contribution I turn off hardware acceleration but it keeps turning back on

I click View on the top right and turn off hardware acceleration. It asks me to restart so I do so and when it opens back up it just turns it on again. So I go to the settings page and turn off hardware acceleration and close and reopen Spotify. It t...

  • Visitor
  • I click View on the top right and turn off hardware acceleration. It asks me to restart so I do so and when it opens back up it just turns it on again. So I go to the settings page and turn off hardw...
  • MihailY
  • Moderator
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add to Queue not working when adding from Desktop but playing on Android

PlanPremiumCountryCroatiaDevicePC and Xiaomi Mi 9 LiteOperating SystemPC: Windows 10Phone: Android PieMy Question or IssueI am playing the music via my phone and adding the songs to my queue via my PC. The songs that I add to my queue are not visible...

  • Regular
  • Plan Premium Country Croatia Device PC and Xiaomi Mi 9 Lite Operating System PC: Windows 10 Phone: Android Pie My Question or Issue I am playing the music via my phone and adding the songs ...
  • hdejong
  • Visitor
  • 1484 Views
  • 11 replies
  • 0 likes
  • 1484 Views
  • 11 replies
  • 0 likes

Superuser Contribution remove the speaker selection prompt

Operating SystemWindows 10 My Question or Issuea few weeks ago, my desktop client hs started to recognize I also own a smart tv. And so it is showing a prompt "select your speakers" everytime I start the client. I do not wish to use the smart tv spea...

  • Roadie
  •   Operating System Windows 10   My Question or Issue a few weeks ago, my desktop client hs started to recognize I also own a smart tv. And so it is showing a prompt "select your speake...
  • Dian
  • Spotify Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • Speakers
  • 137 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song sharing

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows My Question or IssueWhen i'm listening along with someone to music on Spotify (through Discord) the song bugs out and goes back a few seconds. It's not the person doing this, just Spotify a...

  • Visitor
  • Plan Premium Country USA Device Desktop PC Operating System Windows   My Question or Issue When i'm listening along with someone to music on Spotify (through Discord) the song bugs out...
  • OscarDC
  • Moderator
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

Superuser Contribution log in to premium duo on laptop

I am logged in to my account on my phone (android) and laptop (windows).My partenr, with whom i have a premium duo account, is connected to his account on this phone (android) but does not know how to connected on the laptop (windows).If he uses my c...

  • Visitor
  • I am logged in to my account on my phone (android) and laptop (windows). My partenr, with whom i have a premium duo account, is connected to his account on this phone (android) but does not know how...
  • Eni
  • Moderator
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify changes Windows volume when changing between app focus.

Example: I set windows volume to 20. I then click on Spotify app and the volume set in windows goes down to 10. Clicking away from Spotify, the volume goes back up to 20. It does this with and without music playing. NOT volume normalization - affects...

  • Visitor
  • Example: I set windows volume to 20. I then click on Spotify app and the volume set in windows goes down to 10. Clicking away from Spotify, the volume goes back up to 20. It does this with and withou...
  • Yordan
  • Moderator
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution app can't play music

Whenever I try to play music on the pc app I get the "Spotify can't play this right now" error. I have restarted the app, my computer, and reinstalled the app and it still doesn't work. It does however work on the browser version but I do not want to...

  • Visitor
  • Whenever I try to play music on the pc app I get the "Spotify can't play this right now" error. I have restarted the app, my computer, and reinstalled the app and it still doesn't work. It does howev...
  • MihailY
  • Moderator
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows 7: A popup must be dismissed every time Spotify starts

PlanPremiumCountrySweden DeviceDesktop Gaming PC Operating SystemWin7x64 My Question or IssueA popup is shown every time Spotify starts. The popup must be dismissed manually before being able to search for the song I want to play in my music player, ...

  • Gig Goer
  • Plan Premium Country Sweden   Device Desktop Gaming PC   Operating System Win7x64   My Question or Issue A popup is shown every time Spotify starts.   The popup must...
  • Photon123
  • Gig Goer
  • 561 Views
  • 4 replies
  • 1 likes
  • 561 Views
  • 4 replies
  • 1 likes

Superuser Contribution Windows volume up/down keys do not work when spotify has focus

On Win7 Pro 64-bit. They don't affect neither the Spotify volume nor the global Windows volume. (I'd prefer the latter, plz.)

  • Roadie
  • On Win7 Pro 64-bit.   They don't affect neither the Spotify volume nor the global Windows volume. (I'd prefer the latter, plz.)
  • Anca1999999
  • Visitor
  • 20432 Views
  • 79 replies
  • 115 likes
  • bug
  • 20432 Views
  • 79 replies
  • 115 likes

Superuser Contribution Embeds still don't show up

No mather if I send them to someone or they send them to me, all I see is the links without the embed and it annoys me cause without the embeds I simply don't see what the people sended to me or if I actually sended the right links to them Pls fix th...

  • Roadie
  • No mather if I send them to someone or they send them to me, all I see is the links without the embed and it annoys me cause without the embeds I simply don't see what the people sended to me or if I...
  • Alex
  • Spotify Legend
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

Solved!! Spotify does not seem to work well with some DisplayPort setup

PlanPremiumCountryGermany DeviceMicrosoft Surface Book Operating SystemWindows 10 version 2022H2 (up to date) My Question or IssueThe setup that I have outputs audio to my display (ASUS TUF Gaming VG34VQL1B) that is connected to my Surface Book via a...

  • Regular
  • Plan Premium Country Germany   Device Microsoft Surface Book  Operating System Windows 10 version 2022H2 (up to date)   My Question or Issue The setup that I have outputs au...
  • robintel
  • Regular
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Support Website opens repeatedly while holding F1

Plan:PremiumCountry:GermanyDevice:PCOperating System:Windows 11 Home Issue:If you hold the F1 key while mini/maximizing the app, it will open new tabs with the Spotify Support Page for as long as you hold the F1 key repeatedly.The browser has to be a...

  • Casual Listener
  • Plan: Premium Country: Germany Device: PC Operating System: Windows 11 Home   Issue: If you hold the F1 key while mini/maximizing the app, it will open new tabs with the Spotify Suppor...
  • 120 Views
  • 0 replies
  • 0 likes
  • 120 Views
  • 0 replies
  • 0 likes

Superuser Contribution Play button greyed out in the Windows application

Every time I open up my Windows Spotify application bottom middle play button is greyed out and when I try to play any playlist any song etc. nothing happens I can only listen to the songs using the Spotify web app

  • Music Fan
  • Every time I open up my Windows Spotify application bottom middle play button is greyed out and when I try to play any playlist any song etc. nothing happens I can only listen to the songs using the ...
  • MihailY
  • Moderator
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffling into a different playlist on my computer?

Everytime I try to shuffle a playlist, it plays one song from that playlist and then skips back to a personal playlist of mine and shuffles within that personal playlist. I have to individually play songs from a differnt playlist and can't even queue...

  • Visitor
  • Everytime I try to shuffle a playlist, it plays one song from that playlist and then skips back to a personal playlist of mine and shuffles within that personal playlist. I have to individually play ...
  • Alex
  • Spotify Legend
  • 463 Views
  • 1 replies
  • 0 likes
  • 463 Views
  • 1 replies
  • 0 likes