Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a week ago
pastasås
Casual Listener
23338 Views
66 replies
23 likes

23338 Views
66 replies
23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
yesterday
Edwardont
Casual Listener
58220 Views
251 replies
21 likes

58220 Views
251 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
3671 Views
1 replies
6 likes

3671 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
143391 Views
0 replies
26 likes
Mac
Windows

143391 Views
0 replies
26 likes

App not launching properly

When running the desktop app on Windows 7 pro, it appears to fire, then just leaves a black window. Looking in Task Manager, at the PID column, there are 2 Spotify.exe that stays, along with a SpotifyWebHelper.exe, and another Spotify.exe that execut...

Lukass_UK
Newbie
When running the desktop app on Windows 7 pro, it appears to fire, then just leaves a black window. Looking in Task Manager, at the PID column, there are 2 Spotify.exe that stays, along with a ...
2018-01-28 1:58:56 AM
2018-01-28 12:13:54 PM
IguanaSetup
Community Legend
520 Views
1 replies
0 likes

520 Views
1 replies
0 likes

Loading window only when Spotify starts (PC)

Hello,I have a problem. When I enter my Spotify application I only have loading screen with circle moving around (check on screenshot). I can wait like that for 20-30? minutes and still nothing happens. Login window does not appear. 1. Yes, I restart...

furymistrz
Regular
...y wife's laptop and everything works fine (the same public IP). 4. I was able to login from my smartphone from external IP (GSM) or my router's public IP (home wifi). My PC's OS is Windows 1...
2018-01-25 7:06:22 PM
2018-01-28 12:03:29 PM
furymistrz
Regular
1680 Views
14 replies
1 likes

1680 Views
14 replies
1 likes

Spotify no carga al abrir luego de reinstalar

sucede que reinstale el spotify para poder actualizarlo, luego de hacer esto al abrir el programa me aparece una animacion de carga infinita y nunca termina de cargar. ya lleva dos horas asi y no pasa nada. ¿Que puedo hacer? no puedo iniciar sesion y...

badbitcxoxo
Newbie
sucede que reinstale el spotify para poder actualizarlo, luego de hacer esto al abrir el programa me aparece una animacion de carga infinita y nunca termina de cargar. ya lleva dos horas asi y n...
2018-01-25 2:55:35 AM
2018-01-28 9:50:03 AM
ShatteredEssenc
Regular
2283 Views
6 replies
0 likes

2283 Views
6 replies
0 likes

Missing Music

A while back I put an album by Randy Newman (Harps and Angels) in my playlist. I subscribe to Premium. Recently I went to listen to the album and cannot find it. When I searched for the album, it is does not come up. What is going on?

rle519
Casual Listener
A while back I put an album by Randy Newman (Harps and Angels) in my playlist. I subscribe to Premium. Recently I went to listen to the album and cannot find it. When I searched for...
2018-01-27 7:32:29 PM
2018-01-28 3:19:03 AM
phan_times
Community Legend
498 Views
3 replies
0 likes

498 Views
3 replies
0 likes

Local Files

I added new songs to my local files on my computer. WALK THE MOON's Album called: The Other Side: B-Side And Rarities. When I save them to a playlist the artist name changes from WALK THE MOON to Walk the Moon. Upon clicking "Walk the Moon", it direc...

Pleep47
Newbie
I added new songs to my local files on my computer. WALK THE MOON's Album called: The Other Side: B-Side And Rarities. When I save them to a playlist the artist name changes from WALK THE MOON to Wal...
2018-01-27 12:47:26 AM
2018-01-28 3:10:36 AM
phan_times
Community Legend
413 Views
1 replies
0 likes

413 Views
1 replies
0 likes

Spotify stuck on loading wheel, Win 10

For the past day I've been unable to get into Spotify. When I launch it, the window opens and the loading wheel appears with the usual black background- but it doesn't progress onto the next screen (log in menu or the regular app interface) and just ...

howlongs
Newbie
For the past day I've been unable to get into Spotify. When I launch it, the window opens and the loading wheel appears with the usual black background- but it doesn't progress onto the next screen (...
2018-01-21 10:56:13 PM
2018-01-27 6:54:28 PM
Iwordex
Music Fan
1811 Views
12 replies
2 likes

1811 Views
12 replies
2 likes

Laptop won't play music

Hello, I've been using Spotify for years on my lap and my Iphone and just today my laptop is telling me that the song is not avalible and that if i have the file that I should import it. I already turned off the local files tabs and got rid of it on ...

boydam13
Newbie
Hello, I've been using Spotify for years on my lap and my Iphone and just today my laptop is telling me that the song is not avalible and that if i have the file that I should import it. I alr...
2018-01-27 5:23:43 PM
2018-01-27 5:47:49 PM
pontus_arnell
Regular
582 Views
1 replies
0 likes

582 Views
1 replies
0 likes

Solved!! Spotify plays wrong song (usually equivalent track number from subsequent album)

Description Whenever I try to play a song, spotify will play the equivilant track number from the next album down, and to play the song I want to I have to play the equivilant track number from the preceeding album. A more detailed description, using...

eddhall
Casual Listener
Description Whenever I try to play a song, spotify will play the equivilant track number from the next album down, and to play the song I want to I have to play the equivilant track number from the...
2013-06-07 8:48:53 AM
2018-01-27 5:46:13 PM
pontus_arnell
Regular
21005 Views
73 replies
5 likes
Windows

21005 Views
73 replies
5 likes

Importing iTunes Playlists

Apologies, i know this has been covered many times on the board but none of the solutions seemed to work. I'm running windows 10, i have the itunes preferences set to share XML and organize my files, i have all the itunes directories saved as sources...

cyrial23
Newbie
Apologies, i know this has been covered many times on the board but none of the solutions seemed to work. I'm running windows 10, i have the itunes preferences set to share XML and organize my files,...
2018-01-27 3:58:04 PM
380 Views
0 replies
0 likes

380 Views
0 replies
0 likes

No Internet connection on Windows, for real this time, please

Starting to be very frustrated on this No connection error while my internet connection is fully up and running. Only appearing on one windows desktop. Windows firewall setings checked, Spotify installed many times again, logged out and again in. May...

late2
Newbie
Starting to be very frustrated on this No connection error while my internet connection is fully up and running. Only appearing on one windows desktop. Windows firewall setings checked, Spot...
2018-01-27 8:35:23 AM
284 Views
0 replies
0 likes

284 Views
0 replies
0 likes

local files playing on mobile

I'm trying to play some of my local files on my phone and I've followed the instructions but the song won't sync to the phone. I've marked the song to download on my computer and when I try to bring it up on my phone it says the song can't play becau...

rhinosrule658
Newbie
I'm trying to play some of my local files on my phone and I've followed the instructions but the song won't sync to the phone. I've marked the song to download on my computer and when I try to bring ...
2018-01-27 2:59:13 AM
2018-01-27 7:28:57 AM
aPersonInNeed
Casual Listener
329 Views
1 replies
0 likes

329 Views
1 replies
0 likes

Radio Station like and unlike

It appears that once you have chosen to like or dislike a song that shows up in a radio station, that you cannot undo that choice. These buttons should be on a toggle in my opinion. I've clicked the button on accident a few times, and it would be nic...

VigilanteInc
Casual Listener
It appears that once you have chosen to like or dislike a song that shows up in a radio station, that you cannot undo that choice. These buttons should be on a toggle in my opinion. I've clicke...
2012-08-14 7:27:28 PM
2018-01-27 7:04:06 AM
MrMojoRising
Regular
30984 Views
75 replies
133 likes

30984 Views
75 replies
133 likes

Saved songs dont appear in the Songs tab from Your Library

I literally only have this problem with my pc, my phone still has all the songs that i have sabed in the Songs tab, but my laptop got desynced or something weird and I only see the last song I added (which was a day ago) and my local files.

Mirhall
Newbie
I literally only have this problem with my pc, my phone still has all the songs that i have sabed in the Songs tab, but my laptop got desynced or something weird and I only see the last song I added ...
2018-01-27 3:27:04 AM
232 Views
0 replies
0 likes

232 Views
0 replies
0 likes

Desktop Bug

When I have a window behind spotify say google chrome or any program at all even though spotify is the active window and ontop of those I can click through spotify and it will not allow me to change songs etc unless I close and reopen spotify. If you...

puff3d
Casual Listener
When I have a window behind spotify say google chrome or any program at all even though spotify is the active window and ontop of those I can click through spotify and it will not allow me to change ...
2018-01-27 2:41:11 AM
231 Views
0 replies
1 likes

231 Views
0 replies
1 likes

Drunk Playlist ?

Hi,I have a problem with playlist.When I try to put a track in one of my playlist, the last step of the tree development does not appear and it's no possible to put the track in a playlist.I have uninstall/reinstall the app.....no result.Printscreen ...

ddlewallon
Newbie
Hi, I have a problem with playlist. When I try to put a track in one of my playlist, the last step of the tree development does not appear and it's no possible to put the track in a playlist. ...
2018-01-26 9:34:24 PM
225 Views
0 replies
0 likes

225 Views
0 replies
0 likes

Display

Hi i have an problem when im start my spotify it run like miniaplication and dont display on mi screen How can i repair it ?

fkgamer
Newbie
Hi i have an problem 😕 when im start my spotify it run like miniaplication and dont display on mi screen 😕 How can i repair it ?
2018-01-26 9:01:55 PM
266 Views
0 replies
0 likes

266 Views
0 replies
0 likes

Local (iTunes) Playlists Download

I noticed Spotify adds info like albums and covers to tracks that are missing it. How can I use the ''Download'' function to obtain those songs with complete metadata ? Nothing happens when I enable ''Download'' for the playlist.

thatguystrife
Newbie
I noticed Spotify adds info like albums and covers to tracks that are missing it. How can I use the ''Download'' function to obtain those songs with complete metadata ? Nothing happens when I enable ...
2018-01-26 8:50:17 PM
214 Views
0 replies
0 likes

214 Views
0 replies
0 likes

Spotify says I'm offline when I'm not

I'm not offline, but spotify thinks I am. I have logged out and logged in again, disconnected from wi-fi and connected back again, I even uninstalled spotify (and then had to download an older version because it wouldn't load). It keeps doing the sam...

_kalnic_
Casual Listener
I'm not offline, but spotify thinks I am. I have logged out and logged in again, disconnected from wi-fi and connected back again, I even uninstalled spotify (and then had to download an older versio...
2018-01-24 12:42:44 AM
2018-01-26 8:11:15 PM
Luke
Spotify Star
1275 Views
1 replies
0 likes

1275 Views
1 replies
0 likes

Spotify keeps auto starting despite disabled settings

Yeah, I know; this topic has re-surfaced more times than syphilis. But I'm at a loss here. I've disabled the autostart feature in advanced settings and the setting "Allow Spotify to be opened from the Web". I've uninstalled and reinstalled the applic...

cobrarosa
Newbie
Yeah, I know; this topic has re-surfaced more times than syphilis. But I'm at a loss here. I've disabled the autostart feature in advanced settings and the setting "Allow Spotify to be opene...
2018-01-26 8:59:57 AM
2018-01-26 8:00:20 PM
Luke
Spotify Star
640 Views
1 replies
0 likes
startup
Startup Bug

640 Views
1 replies
0 likes

Solved!! Unable to view artist.

Artist is "Rude." bug applies to any song, for instance, "Eternal Youth", web link works fine. Whenever I'm trying to look for songs of this artist, if I then click on his name in the table (or rightclick > Go to Artist), I get "Something went wrong"...

Noobgam
Newbie
Artist is "Rude." bug applies to any song, for instance, "Eternal Youth", web link works fine. Whenever I'm trying to look for songs of this artist, if I then click on his name in the table (or ...
2018-01-26 5:27:52 PM
2018-01-26 7:59:51 PM
hmhrex
Regular
3840 Views
4 replies
1 likes

3840 Views
4 replies
1 likes

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Desktop (Windows)

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