Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-03-19 6:29:55 PM
notworking117
Casual Listener
96593 Views
81 replies
27 likes

96593 Views
81 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
105440 Views
291 replies
22 likes

105440 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7692 Views
1 replies
6 likes

7692 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
148209 Views
0 replies
26 likes
Mac
Windows

148209 Views
0 replies
26 likes

App keeps closing, radio keeps stopping

I have a tanning studio open from 7 am to 10 pm, music is of extreme importance.I downloaded spotify and usually play the pop radio and leave it always on. But every morning I come in to find either spotify closed or the radio just stopped playing. I...

spaziobeauty
Newbie
I have a tanning studio open from 7 am to 10 pm, music is of extreme importance. I downloaded spotify and usually play the pop radio and leave it always on. But every morning I come in to find eithe...
2018-01-11 1:01:06 PM
2018-01-11 5:18:57 PM
Sebasty
Community Legend
568 Views
1 replies
0 likes

568 Views
1 replies
0 likes

How can i send private messages to a friend?

Hello,my plan is, to invite a friend to a common playlist. But I can't find an option to invite him. I can just make the playlist as a common playlist. I guess for all people that follow me. But it's only for us two. Where is this option and how can ...

lutscho
Regular
Hello, my plan is, to invite a friend to a common playlist. But I can't find an option to invite him. I can just make the playlist as a common playlist. I guess for all people that follow me. But it...
2018-01-06 2:46:21 PM
2018-01-11 1:37:51 PM
Noah
Spotify Star
82280 Views
10 replies
3 likes

82280 Views
10 replies
3 likes

PLEASE REMOVE DESKTOP VOLUME BAR!

Please please please remove the desktop overlay. I found the setting to "disable" it when using media keys, but it only removes the song detail, not the volume bar. I HATE this. It remains on my screen anytime Spotify is playing, not just when the pr...

krt575s
Newbie
Please please please remove the desktop overlay. I found the setting to "disable" it when using media keys, but it only removes the song detail, not the volume bar. I HATE this. It remains on my scre...
2018-01-10 3:36:07 PM
2018-01-11 8:47:44 AM
IguanaSetup
Community Legend
968 Views
2 replies
0 likes

968 Views
2 replies
0 likes

Spotify default song library

I have been a premium member for aprroximately a year now,the old spotify was able to let me directly download songs in my default song library but now there's no option to do so,i can only listen to songs in my downloaded playlist.Send help pls

ﾌモモ
Newbie
I have been a premium member for aprroximately a year now,the old spotify was able to let me directly download songs in my default song library but now there's no option to do so,i can only listen to...
2018-01-10 12:38:13 AM
599 Views
0 replies
0 likes

599 Views
0 replies
0 likes

Flat sound, no bass > swap center&subwoofer

Hi! So I've been struggling with audio quality for more than a year now. The main problem is that on a 5.1 system the audio sounds flat, lacking bass and the rear speakers are not used, even though speaker fill is turned on in the Realtek driver. In ...

naroslife
Casual Listener
Hi! So I've been struggling with audio quality for more than a year now. The main problem is that on a 5.1 system the audio sounds flat, lacking bass and the rear speakers are not used,...
2018-01-10 7:25:54 PM
4183 Views
0 replies
12 likes

4183 Views
0 replies
12 likes

Spotify logs me out and deletes my playlists

Hi, I have spotify premium and I leave spotify playing when I sleep. Lately I've been waking up to find there's no music playing, and when I pull spotify open I'm logged out with an error message (not 100% sure on the number as I'm usually very grogg...

Kiradeki
Casual Listener
Hi, I have spotify premium and I leave spotify playing when I sleep. Lately I've been waking up to find there's no music playing, and when I pull spotify open I'm logged out with an error message (no...
2018-01-07 11:12:52 PM
2018-01-10 7:17:03 PM
Kiradeki
Casual Listener
938 Views
1 replies
0 likes
error code
no music
Playlists
Playlists deleted

938 Views
1 replies
0 likes

Cant unlike songs from radio

I'm not able to unlike a song from a radio station on PC spotify. Same with mobile version. Any idea why?

KoleStyles
Newbie
I'm not able to unlike a song from a radio station on PC spotify. Same with mobile version. Any idea why?
2018-01-10 7:26:27 AM
2018-01-10 5:59:16 PM
leodreyer
Roadie
544 Views
1 replies
0 likes

544 Views
1 replies
0 likes

Dowload playlist songs

Hay alguna forma de poder habilitar la descarga de esta carpeta en pc?

JhonJimenez
Newbie
Hay alguna forma de poder habilitar la descarga de esta carpeta en pc?
2018-01-10 8:38:51 AM
2018-01-10 5:38:26 PM
leodreyer
Roadie
4104 Views
1 replies
0 likes

4104 Views
1 replies
0 likes

Solved!! Not able to sign in on the Spotify program?

I am not able to sign in at all. It keeps telling me "The username or password is incorrect. (ERRORCODE 3)" I can sign in on the Spotify Web Player. I tried checking my firewall, it is not blocked. I uninstalled then reinstalled Spotify, still wont l...

TheIceyBear
Regular
I am not able to sign in at all. It keeps telling me "The username or password is incorrect. (ERRORCODE 3)" I can sign in on the Spotify Web Player. I tried checking my firewall, it is not blocked. I...
2018-01-10 4:01:27 AM
2018-01-10 5:32:19 PM
leodreyer
Roadie
909 Views
2 replies
0 likes

909 Views
2 replies
0 likes

Noise crackling and popping

Hello, I've had this issue for a few weeks now where everything I play from Spotify crackles and pops. However when I play from YouTube, I have no issues.I have premium, if that's to any help. I've cleared cache - didn't work.Tried uninstalling - did...

akinshina
Newbie
Hello, I've had this issue for a few weeks now where everything I play from Spotify crackles and pops. However when I play from YouTube, I have no issues. I have premium, if that's to any h...
2017-12-02 4:49:15 PM
2018-01-10 4:10:10 PM
andyliu52
Newbie
582 Views
1 replies
0 likes

582 Views
1 replies
0 likes

In Windows Webplayer Left side column, How can I SORT My Playlist to appear A thru Z?

I cannot find a way to SORT my Playlist to appear with "A" name list at the TOP and "Z" named list at the bottom. By default it appears with Z thru A which is not how I want to see them. Why would anyone want Z thru A? So how do I sort these my way, ...

JJCC639
Casual Listener
I cannot find a way to SORT my Playlist to appear with "A" name list at the TOP and "Z" named list at the bottom. By default it appears with Z thru A which is not how I want to see them. Why would an...
2018-01-10 9:10:46 AM
2018-01-10 4:07:56 PM
MaxieWoxy
Roadie
374 Views
2 replies
0 likes

374 Views
2 replies
0 likes

Bad quality audio with Windows even with Premium

Hi all! I just cannot have good quality sound when using Spotify with Windows. I've activated the "Premium quality" option, but there is no difference at all. I'm almost sure that the sound is in 160 and not 320 despite the option activated.With Andr...

user-removed
Visitor
Hi all! I just cannot have good quality sound when using Spotify with Windows. I've activated the "Premium quality" option, but there is no difference at all. I'm almost sure that the sound ...
2017-10-17 5:04:36 PM
2018-01-10 4:33:07 AM
SABBBITH_CAT
Newbie
1266 Views
4 replies
1 likes
Windows

1266 Views
4 replies
1 likes

Music being deleted off of my playlists

I noticed that the entire album "Everybody Loves a Happy Ending" by Tears for Fears is now unavailable on Spotify. I also noticed that almost all of the music by Mt. Wolf I added to my playlits are gone. I am wondering why this is happening and if th...

rachanda
Newbie
I noticed that the entire album "Everybody Loves a Happy Ending" by Tears for Fears is now unavailable on Spotify. I also noticed that almost all of the music by Mt. Wolf I added to my playlits are g...
2018-01-10 1:52:47 AM
340 Views
0 replies
1 likes

340 Views
0 replies
1 likes

Can no longer download and play playlists with local files on iPhone

So this has annoyed me for quite a while now; I used to be able to easily download and play playlists containing local files from Spotify on my computer on my Spotify app on my iPhone. But some time last year the feature dissapeared for me. I used to...

danholta
Casual Listener
So this has annoyed me for quite a while now; I used to be able to easily download and play playlists containing local files from Spotify on my computer on my Spotify app on my iPhone. But some time ...
2018-01-09 12:03:47 AM
2018-01-09 12:44:18 AM
powerpoll
Newbie
312 Views
1 replies
0 likes

312 Views
1 replies
0 likes

How to be published as a top listener?

So I've seen a few posts in the past showing that there is an option to be published as a top listener if you are linked to last.fm. However, I don't see that option anywhere (even when I go to edit and then preferences). Any help would be greatly ap...

Tippydaug
Newbie
So I've seen a few posts in the past showing that there is an option to be published as a top listener if you are linked to last.fm. However, I don't see that option anywhere (even when I go to edit ...
2018-01-09 11:19:38 PM
914 Views
0 replies
0 likes

914 Views
0 replies
0 likes

Spotify freezing laptop

Everyone I open spotify it loads for a while and than my whole laptop freezes. I know this is a spotify issue because it works just fine without spotify usage. This has been happening for a week now and any help would be appreciated.

mrmoi356
Newbie
Everyone I open spotify it loads for a while and than my whole laptop freezes. I know this is a spotify issue because it works just fine without spotify usage. This has been happening ...
2018-01-09 10:40:32 PM
2018-01-09 11:05:54 PM
feelikeastrangr
Community Legend
1363 Views
1 replies
0 likes

1363 Views
1 replies
0 likes

(Windows laptop) Spotify pauzes auto when paring with bluetoothspeaker

Hello, I upgraded from a JBL GO to a JBL Charge 3 but if i connect my laptop with a JBl Charge 3 speaker. And play a song on Spotify, It will auto pauz and if i hit play it pauzes again after 1 second etc... If i use windows mediaplayer,winrar or you...

Crankshaft12
Newbie
Hello, I upgraded from a JBL GO to a JBL Charge 3 but if i connect my laptop with a JBl Charge 3 speaker. And play a song on Spotify, It will auto pauz and if i hit play it pauzes again afte...
2018-01-09 7:47:34 PM
360 Views
0 replies
0 likes

360 Views
0 replies
0 likes

Solved!! Broken/Glitched Calendar

"in 8 years" that's what the date says for each song I added into my playlist today. I can't seem to fix this.

AngryClient
Regular
"in 8 years" that's what the date says for each song I added into my playlist today. I can't seem to fix this.
2018-01-09 6:01:13 PM
2018-01-09 6:42:53 PM
AngryClient
Regular
792 Views
1 replies
0 likes

792 Views
1 replies
0 likes

Solved!! Can't play current track?

Keep getting 'Can't play current track' message randomly when I am listening to music. Stops my playlists dead (as in does not skip to the next tune) and also someitmes tunes that dont work one minute work the next. Becoming very frustrating, don't u...

teknotel
Casual Listener
Keep getting 'Can't play current track' message randomly when I am listening to music. Stops my playlists dead (as in does not skip to the next tune) and also someitmes tunes that dont work one minut...
2012-02-27 6:11:08 PM
2018-01-09 6:41:05 PM
ijenkins-ca
Newbie
246882 Views
221 replies
24 likes

246882 Views
221 replies
24 likes

Restore the "Your Top Songs 2015" playlist

Hi, I've been looking for some time on how to restore a really old playlist, namely my "Your Top Songs 2015" playlist. It's old enough to not show up on the restore old playlist-page. If I recall correctly it was also before this account was changed ...

channesw
Casual Listener
Hi, I've been looking for some time on how to restore a really old playlist, namely my "Your Top Songs 2015" playlist. It's old enough to not show up on the restore old playlist-page. If I r...
2018-01-09 11:02:34 AM
2018-01-09 5:57:54 PM
Bethany_Dawn
Community Legend
7984 Views
1 replies
1 likes

7984 Views
1 replies
1 likes

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