Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-03-19 6:29:55 PM
notworking117
Casual Listener
95676 Views
81 replies
27 likes

95676 Views
81 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
105015 Views
291 replies
22 likes

105015 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7641 Views
1 replies
6 likes

7641 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
148157 Views
0 replies
26 likes
Mac
Windows

148157 Views
0 replies
26 likes

import my own music

I´m not able to import my own music to Spotify anymore. I followed the instructions at their support website, but even reinstalling the app and the desktop version didn´t help me to fix this problem. Any suggestions?

LiberalArts
Newbie
I´m not able to import my own music to Spotify anymore. I followed the instructions at their support website, but even reinstalling the app and the desktop version didn´t help me to fix this problem....
2017-12-07 11:49:46 PM
314 Views
0 replies
0 likes

314 Views
0 replies
0 likes

The latest desktop version is a downgrade

This post is gonna continue to the bitter end, even if you change your posting system and there are no replies possible to this epic and one of the most commented and kudo-given posts ever in this board ....https://community.spotify.com/t5/forums/v3_...

retroflex
Gig Goer
This post is gonna continue to the bitter end, even if you change your posting system and there are no replies possible to this epic and one of the most commented and kudo-given posts ever in th...
2017-12-07 11:40:31 PM
320 Views
0 replies
0 likes

320 Views
0 replies
0 likes

Troubles in uploading local files from computer to cell-phone

Hi everybody ! I've looked around on internet and on this forum but so far I haven't found anything that helps me, so I'm posting here. I have to say before anything else that I already followed all the instructions founded here, so please help me ! ...

Karioka17
Casual Listener
Hi everybody ! I've looked around on internet and on this forum but so far I haven't found anything that helps me, so I'm posting here. I have to say before anything else that I already foll...
2017-12-07 7:46:56 PM
269 Views
0 replies
0 likes

269 Views
0 replies
0 likes

Fix your help!

For the first time ever today I tried to access the Help menu on the Spotify player (1.0.68.407.g6864aaaf) on my laptop. Only to discover that the first three options listed (Help, Community and Your Account) don't actually do anything.when you click...

gmoody01
Newbie
For the first time ever today I tried to access the Help menu on the Spotify player (1.0.68.407.g6864aaaf) on my laptop. Only to discover that the first three options listed (Help, Community and...
2017-12-07 6:43:29 PM
242 Views
0 replies
0 likes

242 Views
0 replies
0 likes

playlist

Mi playlist incluso en modo offline pone canciones que no estan incluidas y no se como hacer que solo se pongan las canciones que contenga solo ese playlist. Es una cuenta premium

Calcagnoamelia
Newbie
Mi playlist incluso en modo offline pone canciones que no estan incluidas y no se como hacer que solo se pongan las canciones que contenga solo ese playlist. Es una cuenta premium
2017-12-07 5:49:08 PM
188 Views
0 replies
0 likes

188 Views
0 replies
0 likes

Syncing laptop with iPhone

I am a premium subscriber. I just got a new laptop. When I open Spotify, it opens as a free subscriber, but my account confirms premium service. None of my playlists appear. However, on my iPhone, it still has all my playlists and correctly lists me ...

stevekat
Newbie
I am a premium subscriber. I just got a new laptop. When I open Spotify, it opens as a free subscriber, but my account confirms premium service. None of my playlists appear. H...
2017-12-07 5:12:21 PM
256 Views
0 replies
0 likes

256 Views
0 replies
0 likes

(Connect) Windows and chrome conflicting

I am in an office building, all employees are on the same wifi network. I'm logged into the spotify software on my PC. my Colleague is logged in to their account on chrome on their PC. I don't understand why our streams are connected. I keep getting ...

alyse
Newbie
I am in an office building, all employees are on the same wifi network. I'm logged into the spotify software on my PC. my Colleague is logged in to their account on chrome on their PC. I don't unders...
2017-12-07 2:51:38 PM
204 Views
0 replies
0 likes

204 Views
0 replies
0 likes

Starting position shifts after restart(2)

https://community.spotify.com/t5/Desktop-Linux-Windows-Web-Player/Starting-position-shifts-after-restart/m-p/1576195#M177805 Hey, since I'm not able to comment or edit my last thread, i create a new one. I found out, that the shift bug only appears o...

provinzio
Regular
https://community.spotify.com/t5/Desktop-Linux-Windows-Web-Player/Starting-position-shifts-after-restart/m-p/1576195#M177805 Hey, since I'm not able to comment or edit my last threa...
2017-12-07 2:48:32 PM
261 Views
0 replies
0 likes

261 Views
0 replies
0 likes

Can't find my spotify app on desktop after update

Hi, I cant find my spotify app. It used to be pinned on the taskbar, but it's is no there anymore. and it left a weird empty spot on my taskbar, literally.I tried to reinstall it but it said that it is already installed. when i try clicking "launch" ...

bajigur
Casual Listener
Hi, I cant find my spotify app. It used to be pinned on the taskbar, but it's is no there anymore. and it left a weird empty spot on my taskbar, literally. I tried to reinstall it but it sa...
2017-12-07 12:57:09 PM
242 Views
0 replies
0 likes

242 Views
0 replies
0 likes

Suddenly lost premium

Hi Spotify, I was miffed last week to suddenlyt find my premium service had stopped working. Most frustratihg without any notification. Why has this happened?

mattandrikster
Newbie
Hi Spotify, I was miffed last week to suddenlyt find my premium service had stopped working. Most frustratihg without any notification. Why has this happened?
2017-12-07 11:29:49 AM
234 Views
0 replies
0 likes

234 Views
0 replies
0 likes

I can't play songs normally.

It will only play songs randomly. How do I fix this?

thetimes1
Newbie
It will only play songs randomly. How do I fix this?
2017-12-07 10:21:02 AM
263 Views
0 replies
0 likes

263 Views
0 replies
0 likes

Help: Avast deleted Spotify

Hello, this morning when I turned on my computer everything was OK, and Spotify (Premium Account) worked with no problem for an hour. Then, all of a sudden Avast sent me a message saying it had detected a virus and it deleted Spotify. And now I canno...

chiara753
Newbie
Hello, this morning when I turned on my computer everything was OK, and Spotify (Premium Account) worked with no problem for an hour. Then, all of a sudden Avast sent me a message saying it had detec...
2017-12-07 10:11:54 AM
426 Views
0 replies
0 likes
Security

426 Views
0 replies
0 likes

Error when playing almost any song

Spotify show me error mesage supposedly 3/4 of songs what I'm playing is crashed -.-I writed about this error to official support of Spotify but them don't care about it...

Marvel90
Newbie
Spotify show me error mesage supposedly 3/4 of songs what I'm playing is crashed -.- I writed about this error to official support of Spotify but them don't care about it...
2017-12-07 10:00:00 AM
269 Views
0 replies
0 likes

269 Views
0 replies
0 likes

Spotify connect: unknown devices in my list

When using my Spotify account at work, I'm now seeing devices in my connect list that I don't recognize at all. I assume these are other users on the same network? I've never logged in to Spotify on any other computer here at work, so I'm having trou...

Skumberg
Gig Goer
When using my Spotify account at work, I'm now seeing devices in my connect list that I don't recognize at all. I assume these are other users on the same network? I've never logged in to Spotify on ...
2017-12-07 9:44:13 AM
483 Views
0 replies
0 likes
Connect

483 Views
0 replies
0 likes

Wonky Nested Folders: The Revenge

Windows 8.1 / Spotify 1.0.68.407.g6864aaaf Previous thread here. I cannot reply to it, and nearly all its problems and solutions are no longer current. For years we have seen playlist folders behave strangely when moved about within other folders, an...

einexile
Music Fan
Windows 8.1 / Spotify 1.0.68.407.g6864aaaf Previous thread here. I cannot reply to it, and nearly all its problems and solutions are no longer current. For years we have seen playli...
2017-12-07 4:11:48 AM
363 Views
0 replies
0 likes

363 Views
0 replies
0 likes

Music Stops Playing When I Receive Text Message on my S8+

Music stops playing on Spotify Desktop for Windows 10 when I receive a text message on my S8+. When both are on the same network. Nothing seems to fix it. HELP!

MorganRW
Newbie
Music stops playing on Spotify Desktop for Windows 10 when I receive a text message on my S8+. When both are on the same network. Nothing seems to fix it. HELP!
2017-12-07 3:13:54 AM
768 Views
0 replies
0 likes

768 Views
0 replies
0 likes

Playlists unfollowed and created on their own.

I noticed it when I got on spotify on my ps4 earlier and when I checked the spotify on my computer, for whatever reason all the playlists I was following dissapeared. Stranger still was the fact that somehow a playlist was created for my account with...

Gideon_Moriarty
Casual Listener
I noticed it when I got on spotify on my ps4 earlier and when I checked the spotify on my computer, for whatever reason all the playlists I was following dissapeared. Stranger still was the fact that...
2017-12-07 3:05:30 AM
359 Views
0 replies
0 likes

359 Views
0 replies
0 likes

Spotify won't play any songs suddenly

It was working just fine yesterday but suddenly, it won't play anything. First, it was just a no sound problem but I fixed it and now my speaker plays youtube and anything else with sound except for Spotify. I just get the error message of either "We...

Khadi
Newbie
It was working just fine yesterday but suddenly, it won't play anything. First, it was just a no sound problem but I fixed it and now my speaker plays youtube and anything else with sound except for ...
2017-12-07 1:00:14 AM
341 Views
0 replies
0 likes

341 Views
0 replies
0 likes

Local songs not available after last update

Hi there,it worked all fine with local imported songs, but after the last update I can't play them anymore. Their are still there, they are not greyed, but if I click on the play button it just shows me the blue line with a hint, that the song ist no...

critdmg
Casual Listener
Hi there, it worked all fine with local imported songs, but after the last update I can't play them anymore. Their are still there, they are not greyed, but if I click on the play button it just sho...
2017-12-06 11:57:55 PM
271 Views
0 replies
0 likes

271 Views
0 replies
0 likes

Some local files not showing in main library

One artist I have in my local files plays in the playlists (both on the computer and my phone) but doesn't show up in the Main Library. It's not a huge problem but a bit irritating as the songs won't show up when I shuffle. Anyone know how to fix it?

bellasdonna
Casual Listener
One artist I have in my local files plays in the playlists (both on the computer and my phone) but doesn't show up in the Main Library. It's not a huge problem but a bit irritating as the so...
2017-12-05 2:36:52 AM
2017-12-06 11:56:51 PM
bellasdonna
Casual Listener
750 Views
2 replies
0 likes

750 Views
2 replies
0 likes

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