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Desktop (Windows)

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • notworking117
  • Casual Listener
  • 95978 Views
  • 81 replies
  • 27 likes
  • 95978 Views
  • 81 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 105288 Views
  • 291 replies
  • 22 likes
  • 105288 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 7658 Views
  • 1 replies
  • 6 likes
  • 7658 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 148174 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 148174 Views
  • 0 replies
  • 26 likes

Cross-fade and volume normalizing won't stay on

Hello,Both the cross-fade setting and volume normalization settings in Advanced Settings keep turning themslelves off. Why?

  • Newbie
  • Hello, Both the cross-fade setting and volume normalization settings in Advanced Settings keep turning themslelves off.  Why?  
  • 665 Views
  • 0 replies
  • 2 likes
  • 665 Views
  • 0 replies
  • 2 likes

Why can't I download my songs?

Why can I download my songs on my phone but i can't download my songs on my desktop? I can download playlists on my desktop but I can't download the songs, I will need to create a playlist with all the music I have to download them?

  • Newbie
  • Why can I download my songs on my phone but i can't download my songs on my desktop?    I can download playlists on my desktop but I can't download the songs, I will need to create a play...
  • 351 Views
  • 0 replies
  • 0 likes
  • 351 Views
  • 0 replies
  • 0 likes

Cannot find 'api-ms-win-core-processthreads-1-l1-1-2.dll'

The newest update on Spotify gives me the error "Cannot find 'api-ms-win-core-processthreads-1-l1-1-2.dll'. Please, re-install this application". Re-installing Spotify works but only until I turn my computer off and on again since it automatically up...

  • Newbie
  • The newest update on Spotify gives me the error "Cannot find 'api-ms-win-core-processthreads-1-l1-1-2.dll'. Please, re-install this application".   Re-installing Spotify works but only until I...
  • marede76
  • Casual Listener
  • 2737 Views
  • 9 replies
  • 1 likes
  • 2737 Views
  • 9 replies
  • 1 likes

Now playing remodel

Change the now playing tab to how it is on Todays Top Hits(12/6/2017) "Candy Paint" image. instead of the not so interesting way it is on other playlists like "GOMD"

  • Newbie
  • Change the now playing tab to how it is on Todays Top Hits(12/6/2017) "Candy Paint" image. instead of the not so interesting way it is on other playlists like "GOMD"
  • 247 Views
  • 0 replies
  • 0 likes
  • 247 Views
  • 0 replies
  • 0 likes

Excessive bass

I'm getting ridiculously excessive bass on my Spotify app in Windows 10 only, and only on one PC. I do not have any hardware or software EQ on my desktop PC and Spotify has declined to implement an EQ feature for the desktop app (even though iOS has ...

  • Newbie
  • I'm getting ridiculously excessive bass on my Spotify app in Windows 10 only, and only on one PC. I do not have any hardware or software EQ on my desktop PC and Spotify has declined to implement an E...
  • 320 Views
  • 0 replies
  • 0 likes
  • 320 Views
  • 0 replies
  • 0 likes

Lost my tracks

Hi everyoneI've lost all my saved tracks since the last spotify update. Where can I find them now? Does exist a backup of all that tracks?Thanks to anybody can help me solve this

  • Newbie
  • Hi everyone I've lost all my saved tracks since the last spotify update. Where can I find them now? Does exist a backup of all that tracks? Thanks to anybody can help me solve this
  • 276 Views
  • 0 replies
  • 0 likes
  • 276 Views
  • 0 replies
  • 0 likes

Log In Page Frozen

I've just downloaded Spotify for Windows 7 having had to uninstall it last week due to a mysterious missing dll problem.But the log in page is efectivley locked / frozen and I am unable to enter any log in details.Tried a few times but each time had ...

  • Newbie
  • I've just downloaded Spotify for Windows 7 having had to uninstall it last week due to a mysterious missing dll problem. But the log in page is efectivley locked / frozen and I am unable to enter an...
  • 242 Views
  • 0 replies
  • 0 likes
  • 242 Views
  • 0 replies
  • 0 likes

Keep getting this

What the **bleep** is going on? For the past several days the page won't load properly, and I keep getting ... Oooops something went wrong Reload

  • Newbie
  • What the **bleep** is going on? For the past several days the page won't load properly, and I keep getting ... Oooops something went wrong Reload      
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

Playlist management suggestion

Hi. it would be great if we're able to right click on the song currently playing and remove it from a playlist. the only options i see are to add it to another playlist, which is pretty useless since it's already in my playlist. And to remove it from...

  • Casual Listener
  •  Hi. it would be great if we're able to right click on the song currently playing and remove it from a playlist. the only options i see are to add it to another playlist, which is pretty useless...
  • Bittencourt
  • Spotify Star
  • 576 Views
  • 4 replies
  • 0 likes
  • 576 Views
  • 4 replies
  • 0 likes

Can't delete dead playlists.

I have 2 playlists that I deleted but will not disappear from my playlist selection. They will not play and will not allow any songs to be added to them, they also do not show up on my Recover Playlist list. I have tried several times to delete them,...

  • Newbie
  • I have 2 playlists that I deleted but will not disappear from my playlist selection. They will not play and will not allow any songs to be added to them, they also do not show up on my Recover Playli...
  • 386 Views
  • 0 replies
  • 0 likes
  • Playlists
  • 386 Views
  • 0 replies
  • 0 likes

spotify wrapped listening time not recorded?

i have had spotify since last summer, about 6 months now. i listen to spotify every day and even when i am asleep i leave the music on. when i did the spotify wrapped thing, it said i had listened to spotify for 25 hours, which is not even close to w...

  • Newbie
  • i have had spotify since last summer, about 6 months now. i listen to spotify every day and even when i am asleep i leave the music on. when i did the spotify wrapped thing, it said i had listened to...
  • 456 Views
  • 0 replies
  • 0 likes
  • 456 Views
  • 0 replies
  • 0 likes

spotify cuts off

Hello!Okay so. Every song, all the time, stars cutting off after 10-30 seconds. Re-installing spotify, logging in and out, rebooting the computer didn't help. What's wrong with my spotify? this has been going on for a while and still happens.There ar...

  • Casual Listener
  • Hello! Okay so. Every song, all the time, stars cutting off after 10-30 seconds. Re-installing spotify, logging in and out, rebooting the computer didn't help.  What's wrong with my spo...
  • 442 Views
  • 0 replies
  • 0 likes
  • 442 Views
  • 0 replies
  • 0 likes

Songs unavailable on Desktop (Windows), but available on Android

I'm unable to play several songs from Spotify in my Desktop application (Win7), but they play perfectly fine when I try to play them from my Android phone app. What's going on?

  • Newbie
  • I'm unable to play several songs from Spotify in my Desktop application (Win7), but they play perfectly fine when I try to play them from my Android phone app. What's going on?
  • 362 Views
  • 0 replies
  • 0 likes
  • 362 Views
  • 0 replies
  • 0 likes

Can't open or uninstall

Hi on my laptop spotify has stopped working, it won;t open, ;let me unistall or reinstall. IT comes up with error message ;cannot find 'api-ms-win-core-processthreads-[1-1-2.dll]'. Please re-install this application. Can anyone help?

  • Newbie
  • Hi on my laptop spotify has stopped working, it won;t open, ;let me unistall or reinstall. IT comes up with error message ; cannot find 'api-ms-win-core-processthreads-[1-1-2.dll]'. Please re-instal...
  • phonequeen
  • Newbie
  • 547 Views
  • 1 replies
  • 2 likes
  • 547 Views
  • 1 replies
  • 2 likes

My Playlists are Being Interrupted by the Stranger Things One

While I am listening to my own playlist or the 70's one or the 80's one after one song of that playlist i just swap to the Stranger Things play list. I listened to theS Stragner THings playlist one but I haven't since then it just happens automatical...

  • Newbie
  • While I am listening to my own playlist or the 70's one or the 80's one after one song of that playlist i just swap to the Stranger Things play list. I listened to theS Stragner THings playlist one b...
  • Bittencourt
  • Spotify Star
  • 513 Views
  • 2 replies
  • 0 likes
  • Windows
  • 513 Views
  • 2 replies
  • 0 likes

how to uninstall free spotify from desktop

Have been unable to uninstall free spotify from desktop with Windows 7, in control panel by right click or uninstall button. Want to eliminate the entire program.

  • Newbie
  • Have been unable to uninstall free spotify from desktop with Windows 7, in control panel by right click or uninstall button. Want to eliminate the entire program. 
  • IguanaSetup
  • Community Legend
  • 455 Views
  • 2 replies
  • 0 likes
  • 455 Views
  • 2 replies
  • 0 likes

"Why can't I play this song?" / "Where can I play this song?"

The snippet below comes from the help site: (https://support.spotify.com/us/using_spotify/troubleshooting/why-do-tracks-disappear/)Something I saved is greyed out and won't playThis means the content is no longer available. This can happen if licenci...

  • Newbie
  • The snippet below comes from the help site: (https://support.spotify.com/us/using_spotify/troubleshooting/why-do-tracks-disappear/) Something I saved is greyed out and won't play This means the con...
  • 751 Views
  • 0 replies
  • 0 likes
  • All Platforms
    music
  • 751 Views
  • 0 replies
  • 0 likes

Inconsistent artist imagery?

So I have around 70 different artists in my library, and all is nearly well!All the artists have their artwork displayed... except two. I'd just like to know if there's a particular work-around for this?The two bands in question are: Tool and AdemaTh...

  • Regular
  • So I have around 70 different artists in my library, and all is nearly well! All the artists have their artwork displayed... except two. I'd just like to know if there's a particular work-around for...
  • 334 Views
  • 0 replies
  • 0 likes
  • 334 Views
  • 0 replies
  • 0 likes

Musica esta tocando ha horas, nao reproduz o som e nao consigo selecionar outra para tocar

A musica "A Different Way" esta no play ha 1360 minuto. Ontem coloquei para tocar, nao saiu o som desde entao, nao consigo selecionar outra musica e nem pausar essa. Como fazer para tocar outra musica?

  • Newbie
  • A musica "A Different Way" esta no play ha 1360 minuto. Ontem coloquei para tocar, nao saiu o som desde entao, nao consigo selecionar outra musica e nem pausar essa. Como fazer para tocar outra music...
  • Bittencourt
  • Spotify Star
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

Rock Genre Disappeared

Hello In the genre overview I cannot find rock genre anymore. Does anyone else has the same problem?

  • Newbie
  • Hello   In the genre overview I cannot find rock genre anymore. Does anyone else has the same problem?
  • Bittencourt
  • Spotify Star
  • 460 Views
  • 1 replies
  • 0 likes
  • 460 Views
  • 1 replies
  • 0 likes