Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
74647 Views
79 replies
27 likes

74647 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Tuesday
Nekse
Casual Listener
89442 Views
285 replies
22 likes

89442 Views
285 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6407 Views
1 replies
6 likes

6407 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146890 Views
0 replies
26 likes
Mac
Windows

146890 Views
0 replies
26 likes

How do I reset personalization?

I've created a playlist of tunes that I like to hear...probably about half of them I brought over from my Pandora "likes". The more I personalized Spotify radio (I primarily listen to the "alternative" radio station), the more it just plays the same ...

dfreem01
Casual Listener
I've created a playlist of tunes that I like to hear...probably about half of them I brought over from my Pandora "likes". The more I personalized Spotify radio (I primarily listen to the "alte...
2014-07-05 4:48:00 PM
2014-07-06 5:03:21 PM
Peter__
Community Legend
17292 Views
3 replies
1 likes
Windows

17292 Views
3 replies
1 likes

Solved!! Several Songs start on iphone but not on desktop?!

Hey there, i've got a problem since more than a week and i dont know what to do. i want to listen to the new album "cro - melodie" and i can find and start the first 2/3 songs. when i want to hear the songs from "erinnerung" up to the end of the albu...

ck9
Casual Listener
Hey there, i've got a problem since more than a week and i dont know what to do. i want to listen to the new album "cro - melodie" and i can find and start the first 2/3 songs. when i want to hear th...
2014-07-05 5:55:09 PM
2014-07-05 8:18:49 PM
ck9
Casual Listener
1637 Views
7 replies
0 likes
Windows

1637 Views
7 replies
0 likes

Spotify doesnt start, no error, so splash

Hello, since i had some grafic driver problems (they are all fixed now) spotify doesnt start anymore. It doesnt even show the splash. The only thing that happens is that one "SpotifyWebHelper" task opens. What ive already tried: -Start Spotify.exe as...

Benjirich
Music Fan
Hello, since i had some grafic driver problems (they are all fixed now) spotify doesnt start anymore. It doesnt even show the splash. The only thing that happens is that one "SpotifyWebHel...
2014-07-03 1:01:25 PM
2014-07-03 6:43:41 PM
user-removed
Not applicable
689 Views
2 replies
0 likes
Windows

689 Views
2 replies
0 likes

Can't Search/Clicking on Artist's Name Does Nothing

Since I upgraded to the newest Spotify about a week ago (0.9.10.22.gf8788f9), I've been having problems searching and clicking on band's names. Everything works just fine for about five minutes, then all of a sudden when I try and search, I just get ...

kevinisaname
Music Fan
Since I upgraded to the newest Spotify about a week ago (0.9.10.22.gf8788f9), I've been having problems searching and clicking on band's names. Everything works just fine for about five minutes, then...
2014-06-30 9:36:45 AM
2014-07-02 9:49:19 AM
smidny
Roadie
2450 Views
5 replies
0 likes
Windows

2450 Views
5 replies
0 likes

Keyboard Play/Pause button no longer functioning since last update

I have a Microsoft keyboard with 4 multimedia buttons: 1. play/pause 2. volume down 3. volume up 4. mute The play/pause button had always worked in Spotify, but now it doesn't. I just updated to version 0.9.10.22.gf87988f9.

75mph
Casual Listener
I have a Microsoft keyboard with 4 multimedia buttons: 1. play/pause 2. volume down 3. volume up 4. mute The play/pause button had always worked in Spotify, but now it doesn't. &nb...
2014-06-30 4:16:41 PM
2014-06-30 5:08:24 PM
user-removed
Not applicable
1377 Views
3 replies
1 likes
Windows

1377 Views
3 replies
1 likes

When will the songs on Maroon 5s album Overexposed be available in Sweden?

Since nobody can really explain to me why an album's that have been available for at least a year suddenly stops being available, while I might add the commentary on the songs are still available, I'd like to know when the whole album - songs and com...

Thillia
Casual Listener
Since nobody can really explain to me why an album's that have been available for at least a year suddenly stops being available, while I might add the commentary on the songs are still available, I'...
2014-06-26 3:35:46 PM
2014-06-26 4:30:00 PM
Joe
Community Legend
381 Views
1 replies
0 likes
Windows

381 Views
1 replies
0 likes

Solved!! Do activity sharing preferences affect statistics on your profile?

If I change my preferences so that I'm not sharing my activity with Spotify followers, will the statistics on my profile (top artists, playlists) still change to reflect my current music taste, or will they just remain static or disappear after a whi...

scarletmiri
Music Fan
If I change my preferences so that I'm not sharing my activity with Spotify followers, will the statistics on my profile (top artists, playlists) still change to reflect my current music taste, or wi...
2014-06-25 12:54:20 AM
2014-06-26 3:51:39 AM
Joe
Community Legend
337 Views
1 replies
0 likes
Windows

337 Views
1 replies
0 likes

Recently Played empty

I have looked been searching for a resolution to my problem, but can't find anything. 1) There is not any content under my Recently Played Artists and my activity is not showing up in feeds. My settings are set for my activity to show, but nothing is...

hterlesky
Casual Listener
I have looked been searching for a resolution to my problem, but can't find anything. 1) There is not any content under my Recently Played Artists and my activity is not showing up in...
2014-06-25 3:45:05 AM
2014-06-25 1:22:45 PM
Joe
Community Legend
595 Views
1 replies
0 likes
Windows

595 Views
1 replies
0 likes

Starring Songs with TuneWiki

Use the tunewiki app click the tiny star next to the song title and it will move automatically to your starred folder

Screen Shot 2014-06-24 at 10.46.26 PM.JPG

Fraciscv
Casual Listener
Use the tunewiki app click the tiny star next to the song title and it will move automatically to your starred folder
2014-06-25 4:52:04 AM
363 Views
0 replies
0 likes
Linux
Mac
Windows

363 Views
0 replies
0 likes

Premium account hacked

Somebody has hacked my spotify account and changed my email address to their own and changed my password. I can't change the password back because it keeps asking me for current password (i do not know this because the hacker set it) and sending a pa...

Bummen
Newbie
Somebody has hacked my spotify account and changed my email address to their own and changed my password. I can't change the password back because it keeps asking me for current password (i do not kn...
2014-06-24 11:02:39 PM
2014-06-24 11:04:12 PM
Joe
Community Legend
551 Views
1 replies
0 likes
Windows

551 Views
1 replies
0 likes

Why Spotify?

Okay, I'll try this again (I thought for sure I posted a message about this, but in my posts lists I don't see one -- it's heck to get old). I'm about a week away from the end of my free Premium trial and at this point I can't see any reason to conti...

Kelleytoons
Regular
Okay, I'll try this again (I thought for sure I posted a message about this, but in my posts lists I don't see one -- it's heck to get old). I'm about a week away from the end of my free P...
2014-06-23 5:51:03 PM
2014-06-24 12:30:16 PM
Kelleytoons
Regular
1834 Views
3 replies
0 likes
Windows

1834 Views
3 replies
0 likes

Spotify has changed a song to a spanish cover version

Hello! I logged onto spotify, and started to play the album Franz Ferdinand, by Franz Ferdinand. Suddenly, when it reached "The dark of the matinée", the original version didn't play, but instead a spanish cover version. I simply cannot get the origi...

henrikfolleso
Casual Listener
Hello! I logged onto spotify, and started to play the album Franz Ferdinand, by Franz Ferdinand. Suddenly, when it reached "The dark of the matinée", the original version didn't pl...
2014-06-23 5:59:20 PM
2014-06-24 11:41:09 AM
henrikfolleso
Casual Listener
313 Views
2 replies
0 likes
Windows

313 Views
2 replies
0 likes

Playlists, radio and duplicates

Hi, I have a question to team/users: I play radio based on playlist. Lets say that I like some song and want to add it to my playlist. I click Add to -> playlist, and yes, its there. Nice. But very often Spotify radio keeps looping around the same se...

ParanolmArt
Music Fan
Hi, I have a question to team/users: I play radio based on playlist. Lets say that I like some song and want to add it to my playlist. I click Add to -> playlist,...
2014-06-09 9:04:02 AM
2014-06-24 10:29:48 AM
ParanolmArt
Music Fan
442 Views
2 replies
0 likes
Windows

442 Views
2 replies
0 likes

Solved!! Spotify forcing itself to desktop foreground?

I have never, EVER, had this problem before but here goes: Here I am playing my good ol' World of Warcraft, really quiet like, and I think to myself, "darn, I'd really like to listen to some music." So I do as I always do, and start up spotify, throw...

JBWLMS
Casual Listener
I have never, EVER, had this problem before but here goes: Here I am playing my good ol' World of Warcraft, really quiet like, and I think to myself, "darn, I'd really like to listen to so...
2013-11-10 3:45:13 PM
2014-06-21 11:17:17 PM
8520123
Casual Listener
5796 Views
3 replies
0 likes
Windows

5796 Views
3 replies
0 likes

my speaker icon is covered by advertisement..

Anyone know how to uncover the icon so I can adjust the speaker volume? Image attached showing the ad... have tried refreshing...restarting... changing zoom in and out... nothing works...

nate2051
Casual Listener
Anyone know how to uncover the icon so I can adjust the speaker volume? Image attached showing the ad... have tried refreshing...restarting... changing zoom in and out... nothing works...
2014-06-20 6:05:05 PM
2014-06-20 7:47:46 PM
nate2051
Casual Listener
934 Views
2 replies
0 likes
Windows

934 Views
2 replies
0 likes

Spotify crash on launch

When launching spotify it crashes about 1-3 seconds after.. Any ideas as to why? And how to fix it? This happened recently, and does not happen when using older versions.Any help would be much obliged.

abmenzel
Newbie
When launching spotify it crashes about 1-3 seconds after.. Any ideas as to why? And how to fix it? This happened recently, and does not happen when using older versions. Any help would be much ob...
2014-06-20 1:39:18 PM
2014-06-20 5:08:56 PM
pmann
Casual Listener
396 Views
2 replies
0 likes
Windows

396 Views
2 replies
0 likes

"Discover" language problem

Hi. I set english language in the Desktop App (http://screencloud.net/v/Ck1o) but in "Discover" I got suggestions in spanish (http://screencloud.net/v/1h6). In the web app I have the same issue (http://screencloud.net/v/9VPa). I want have suggestions...

user-removed
Visitor
Hi. I set english language in the Desktop App (http://screencloud.net/v/Ck1o) but in "Discover" I got suggestions in spanish (http://screencloud.net/v/1h6). In the web app I ...
2014-06-19 6:41:51 AM
2014-06-19 8:58:27 PM
user-removed
Not applicable
319 Views
2 replies
0 likes
Windows

319 Views
2 replies
0 likes

Spotify Play Button not working

A lot of the buttons does not respong when i click them with my finger. Sometimes I dont have my mouse with me, and a simple thing as allowing us to click using touch should definitely work. I consider this a serious bug. Using Windows 8 with a touch...

fubberman
Newbie
A lot of the buttons does not respong when i click them with my finger. Sometimes I dont have my mouse with me, and a simple thing as allowing us to click using touch should definitely work. I consid...
2014-06-19 11:49:25 AM
402 Views
0 replies
0 likes
Windows

402 Views
0 replies
0 likes

Seeking understanding of local file upload with my new acct.

im trying to grasp the local file bit on spotify. ive just recently downloaded the program and upon my first glance around i noticed "local files" being synced to my acct. what is this? is it simular to torrent seeding? does it allow any ccess to fil...

dezyfaye
Newbie
im trying to grasp the local file bit on spotify. ive just recently downloaded the program and upon my first glance around i noticed "local files" being synced to my acct. what is this? is it...
2014-06-19 7:51:58 AM
2014-06-19 11:03:30 AM
Peter__
Community Legend
909 Views
1 replies
0 likes
Windows

909 Views
1 replies
0 likes

How To Recreate a Library!

Are you someone who has 50,000 songs scattered across maybe hundreds of playlists? You can recreate your library and even be able to search within it for just that special single song you are looking for. How To: 1. Click on the word FILE in the uppe...

user-removed
Visitor
Are you someone who has 50,000 songs scattered across maybe hundreds of playlists? You can recreate your library and even be able to search within it for just that special single song you are looking...
2014-06-15 7:57:44 AM
2014-06-17 9:21:51 PM
user-removed
Not applicable
7754 Views
2 replies
1 likes
Windows

7754 Views
2 replies
1 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Windows)

Forum Posts