Spotify can't play this right now. If you have the file on your computer you can import it

[lukaswil]

Plan

Premium

Country

UK

Device

Desktop

Operating System

Windows 10

My Question or Issue

When I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"

I have tried all the fixes I have seen:

Reinstalling app.

Using version from Microsoft store.

Disabled hardware acceleration.

Disabled crossfading.

Changed speaker options.

Deleted local files.

I've had this issue before and it was fixed by using the version from the Microsoft store but this isn't working now.

Spotify works on my phone and my laptop, web player also works only the desktop app doesn't work.

[dave400]

Windows desktop app is no longer able to play any songs. Web player is ok, and if i set an external device as the play target in the desktop app those play as well. but any attempt to play on the local machine fails.

I've uninstalled ms store versio and reinstalled from the website, no joy.
i uninstalled, removed any trace of folders left within appdata, shut down, rebooted, reinstalled and no joy.
hosts has no references of any sort that could impact the client app.
at a loss of what i should try next

[dave400]

interesting although I don't recall changing this option ahead of mine stopping the other day, changing from what was 16bit 48khz to 24bit 44.1khz has done the trick.. cheers!

[lincoBC]

I suddenly have the same issue.  It works on every other device I have tried.  I worked through all the solutions offered here and other places and I am stumped as to what to try next.  I am on Windows 11 and it happened within the last month

[#5]

My spotify on laptop is not working

It appears " Spotify cant play right now. If you have a file on your computer you can import it"

[Tommy58]

Same here.  Jan 2025.  Web version works fine.  App just stopped working.  Windows 11 Home.  

[Alparker1000]

All songs will not play on windows 10 after recent update. Says Can't play this right now, as if there is no internet connection. I am a premium subscriber, have been for years now.

[#8]

Despite my stereo speakers being connected and set as the default device, Spotify refueses to play audio through them. I keep getting this message:

Spotify can’t play this right now. If you have the file on your computer you can import it.

This problem started a couple days ago.


Here are the details:
Stereo speakers connected via Sound line-in jack.
Speakers work fine with other music apps (e.g. Idagio)
Default device is set correctly in Windows Sound settings
TMP is enabled and ready for use
Restarting PC and Spotify app doesn’t resolve the issue. I’ve downloaded the app from both the Spotify website and the Microsoft app store.

[Frankincell]

Thank you!  

[Frankincell]

Thank you!  I had to set mine to 24 bit, 44100 Hz...  but it finally works!

[Alexzcb]

Worked for me!!! 

[#12]

" Spotify can't play this right now. If you have the file on your computer you can import it."

I receive this message when I try to play ANY music in my Spotify Library on my desktop computer. I can play music through Spotify on my laptop and iphone.

[ledisxd]

Me aparece lo mismo, pero no se como solucionarlo, desinstale la app y nada, solo puedo escuchar en mi dispositivo móvil y no en mi laptop

[Love2-17]

Plan

Premium

Country

Device

windows desktop 

My Question or Issue

i downloaded the Spotify app on my windows desktop and it was working fine now when i press play it say Spotify can't play this right now. if you have the file on your computer, you can import it...... I have no idea how to fix the problem please help

[ID26686749]

 Device ..Desktop Windows 10.

Plan...Free.

Counr¡try....Spain.    Having exactly the same problem. Please help.

[triplethreat23]

My PC upgraded to Windows 11 and that solved this issue for me.

[jumantj]

same here still broken any other solutions I've resulted to a different speaker from my phone hoping it would fix itself not ideal! 

[#18]

they say "Spotify can't play this right now. If you have the file on your computer you can import it"

[#19]

画面は映り、曲を指定すると「再生できません、パソコン上にファイルがある場合はインポ－トできます」と表示されます

[Maynafiesta]

Problem is still alive. I have no option like 24bit 44.1khz. There is only 16bit 48khz.

[Remy2021]

2025 issue. Same problem. Appeared 2  days ago. Tried all suggested fixes and workarounds on computer. None worked. Spotify has no customer service, basically it seems their customer service is figure it out yourself or pound sand. Cancelled service on computer.