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spotify can't login on windows11

spotify can't login on windows11

iPlan

Premium

Country

 

Device

Thinkbook

Operating System

Windows 11

 

My Question or Issue

the setup exe I download from the website is not working. Everytime i try to install, the installation window half disappears suddenly.

So I try to download it through microsoft store, i could finally install it, but everytime i try to log in, there is a pop-up says 'something went wrong, please try again'

微信截图_20220905173043.png
Reply
2 Replies

Hey @BA70 

 

Can you open up and use the web player?

 

This looks a bit like your device's firewall has decided to block it. If you use some antivirus, try disabling that for a moment to see if it fixes anything. VPN and proxy can affect it also.

Let me know how it goes!

Thanks for your reply. I’ve solved the problem. It seems like I set the username wrong (with some emoji in it), so the software can’t not install properly… it’s my mistake 😢😭
Thanks anyway

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