spotify se detiene

[#1]

pantalla de pc se apaga y spotify deja de funcionar

[AlejaR]

Hey there,

Thanks for posting in the Community and welcome 🙂

We hope you don't mind us answering in English as this is the official language of the forum.
 

That being said,  we recommend you to start off with a clean reinstall of the Spotify app on your computer. By doing that the app can be up-to-date and you can make sure the cache is not leading to this inconvenience. You can see the steps for a clean reinstall here.
 

If the above doesn't do the trick, we'd like to gather some additional info. Can you let us know the exact make/model and OS of your computer along with the Spotify version you have currently running?

Lastly, did you notice if this started to happen after a specific event such as an OS update? If yes, please send us the details.

Keep us in the loop!