Help Wizard

Step 1


"Private" or "Incognito" browsing


When you're trying to solve an issue, it's often good to try some basic troubleshooting; like flicking different switches to see which one has the desired effect, or which one is the culprit.


One solution that has proven itself to be very useful many, many times is to use a clean, fresh browser.


Some browsers call it Incognito, some Private, but it has the same effect: you're basically browsing as if you are a completely new user.


Here are some of the more popular browsers and instructions on how to browse in Incognito or Private mode.

(Keep in mind that these are external links, so opening them is completely up to you. If you prefer to do your own searching that is, of course, your prerogative.)