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Offline playlists don't work (buffering symbol)

Offline playlists don't work (buffering symbol)

I recently updated the Spotify app on my iPhone 5. Since then, I haven't been able to use the app offline.

- First, it deleted all the offline content I had on my phone (about 3000 songs) without me asking for it.

- Then, once all the content was synced again, it didn't let me access my offline playlists. Can't even see a list of the songs, just some kind of "buffering" symbol that never goes away. But looking at my iPhone settings, I can clearly see that it has downloaded everything (worth about 12gb). It just doesn't work.

- Try to delete then re-install the app, re-sync everything, but always end up with the same problem: still can't access my offline playlists...

 

The only reason I pay for Spotify is to have offline playlists on my phone. If I can't do that anymore because you app doesn't let me do so, then why the hell should I pay?

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have you tried logging out and then back in?

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