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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Forum Posts

[All Platforms] Customize Start Screen

This is not a new idea, but I haven't found any practical reply to it, so I think it needs to be repeated. I completely agree with Rennestein (screen capture below), we need to stop seeing irrelevant suggestions because it is annoying. Why can't it b...

SPOTIFY customize screen.JPG
  • Casual Listener
  • This is not a new idea, but I haven't found any practical reply to it, so I think it needs to be repeated. I completely agree with Rennestein (screen capture below), we need to stop seeing irrel...
  • Soggypilchard
  • Regular
  • 402419 Views
  • 1577 comments
  • 15178 likes
  • All Platforms
    Browse
  • Not Right Now
  • 402419 Views
  • 1577 comments
  • 15178 votes

[All Platforms][Music] HiFi Quality - Lossless Streaming 16bit 44.1khz

I've just started a trial of Qobuz - they offer the standard 320kbps as well as lossless FLAC streaming (and high res downloads if you purchase them) the sound quality is noticeably better and on classical it's just wonderful to get all that resoluti...

  • Community Legend
  • I've just started a trial of Qobuz - they offer the standard 320kbps as well as lossless FLAC streaming (and high res downloads if you purchase them) the sound quality is noticeably better and on cla...
  • hacked_hackerone
  • Newbie
  • 1252361 Views
  • 5264 comments
  • 27319 likes
  • All Platforms
    Playlists
  • Under Consideration
  • 1252361 Views
  • 5264 comments
  • 27319 votes

[All Platforms][Podcasts] Option to disable or hide podcasts entirely

I don't listen to podcasts and don't intend to. But it currently takes up valuable space in both the Spotify mobile app and also in Android Auto. It's annoying having to see podcasts all the time when I don't care for them and don't want to see them....

  • Casual Listener
  • I don't listen to podcasts and don't intend to. But it currently takes up valuable space in both the Spotify mobile app and also in Android Auto. It's annoying having to see podcasts all the time whe...
  • Finlandare
  • Casual Listener
  • 251867 Views
  • 1647 comments
  • 8364 likes
  • All Platforms
    Podcasts
  • Under Consideration
  • 251867 Views
  • 1647 comments
  • 8364 votes

[All Platforms][Playlists] View all playlist followers/who likes my playlists

I would really like the ability to view all of my playlist followers and I am sure I am not the only one. What I am suggesting is a simple system, where you could press on the "# Followers" section of the playlist Window: I would suggest it would eit...

allow view followers.png
  • Community Legend
  • I would really like the ability to view all of my playlist followers and I am sure I am not the only one. What I am suggesting is a simple system, where you could press on the "# Followers" section o...
  • madisonagnes
  • Visitor
  • 1086997 Views
  • 1907 comments
  • 26012 likes
  • All Platforms
    Playlists
  • Not Right Now
  • 1086997 Views
  • 1907 comments
  • 26012 votes

[All Platforms] "Don't Like Button" should be added to all sections

Hello everyone, I am not sure why it keeps changing between updates, although in the past Daily Mixes have the Like & Dislike button. But this time around it has been completely removed and is only available Under Your Weekly Discovery. It would be n...

  • Regular
  • Hello everyone,   I am not sure why it keeps changing between updates, although in the past Daily Mixes have the Like & Dislike button. But this time around it has been completely removed ...
  • goldiee36
  • Casual Listener
  • 86948 Views
  • 653 comments
  • 7125 likes
  • All Platforms
    Other
  • Good idea, vote for it
  • 86948 Views
  • 653 comments
  • 7125 votes

[All Platforms] Option to have a true shuffle

So I’ve been noticing more and more recently that Spotify’s default shuffle feature doesn’t fully shuffle your songs. It does some sort of grouping to try to get similar songs together based off of what I’m sure is dozens of factors. Every time I shu...

  • Casual Listener
  • So I’ve been noticing more and more recently that Spotify’s default shuffle feature doesn’t fully shuffle your songs. It does some sort of grouping to try to get similar songs together based off of w...
  • Rhakete
  • Newbie
  • 230825 Views
  • 1805 comments
  • 5265 likes
  • All Platforms
  • Live Idea
  • 230825 Views
  • 1805 comments
  • 5265 votes

[All Platforms][Other] Sony's 360 Reality Audio

Hello Friends, i am using Spotify Premium since years. At the Moment i am missing some features like HD Streaming or Sony's new 360 Reality Audio. Especially Reality Audio is truly a real gain and even more useful than HD Streaming. The 3D sound is l...

  • Regular
  • Hello Friends,   i am using Spotify Premium since years. At the Moment i am missing some features like HD Streaming or Sony's new 360 Reality Audio.   Especially Reality Audio is truly ...
  • 312w4kwpy6augjavlmf4
  • Visitor
  • 122253 Views
  • 131 comments
  • 4563 likes
  • All Platforms
    Other
  • Not Right Now
  • 122253 Views
  • 131 comments
  • 4563 votes

[All Platforms][Other] Button on play queue to shuffle current selections

Currently, in the panel "Playing from play queue" below "Now playing," if there are any selections queued, there is a listing titled "Next in Queue" with one option "Clear Queue". My request - Add an additional button labeled "Shuffle", have it appea...

  • Roadie
  • Currently, in the panel "Playing from play queue" below "Now playing," if there are any selections queued, there is a listing titled "Next in Queue" with one option "Clear Queue". My request -&nbsp...
  • Luan
  • Spotify Star
  • 6929 Views
  • 155 comments
  • 985 likes
  • All Platforms
    Other
  • Live Idea
  • 6929 Views
  • 155 comments
  • 985 votes

Removing items from Recently Played history

I would also like it if we had the option to remove our recently played history because sometimes I would listen to someone's playlist, an artist, or one of my own playlists by accident and I don't really listen to the playlist or artist anymore or I...

  • Music Fan
  • I would also like it if we had the option to remove our recently played history because sometimes I would listen to someone's playlist, an artist, or one of my own playlists by accident and I don't r...
  • Grismar
  • Newbie
  • 141551 Views
  • 438 comments
  • 4726 likes
  • All Platforms
    music
  • Live Idea
  • 141551 Views
  • 438 comments
  • 4726 votes

[All Platforms][Social] A 'Spotify soulmate' in Wrapped

Since there is a Spotify Wrap at the end of the year there could also be a feature where you can see the user that was most similar to yourself over the whole course of the year, This could include their listening habits, music taste, favorite genre,...

  • Regular
  • Since there is a Spotify Wrap at the end of the year there could also be a feature where you can see the user that was most similar to yourself over the whole course of the year, This could include t...
  • Luan
  • Spotify Star
  • 18642 Views
  • 58 comments
  • 1585 likes
  • All Platforms
    Social
  • Live Idea
  • 18642 Views
  • 58 comments
  • 1585 votes

Ability to Change the Folder Image

Hello, I recently found out about folders again on Spotify! It's such a great feature to organize my 50+ playlists that have either been made myself, made by others, or made by Spotify. Another great feature is changing the playlist picture on deskto...

pink.jpg monthly.jpg folders.jpg
  • Casual Listener
  • Hello, I recently found out about folders again on Spotify! It's such a great feature to organize my 50+ playlists that have either been made myself, made by others, or made by Spotify. Another great...
  • tchv
  • Newbie
  • 109220 Views
  • 238 comments
  • 4438 likes
  • All Platforms
    Your Library
  • Not Right Now
  • 109220 Views
  • 238 comments
  • 4438 votes

[All Platforms][Other] 2-Factor Authentication

Spotify should, as a matter of good practice and safety, implement 2-step authentication. Previously, Spotify enabled the option to log out other sessions other than the current session. This would prevent hackers from stealing accounts, which would ...

  • Casual Listener
  • Spotify should, as a matter of good practice and safety, implement 2-step authentication.   Previously, Spotify enabled the option to log out other sessions other than the current sessi...
  • Gavisch
  • Visitor
  • 304074 Views
  • 876 comments
  • 9039 likes
  • All Platforms
    Other
  • Under Consideration
  • 304074 Views
  • 876 comments
  • 9039 votes

[Subscription][Security] Re-enter Payment Details to Upgrade to Family

Once hackers get access to my Spotify account, they will change my regular Premium subscription to Premium For Family and add strangers to my plan. I will be charged $5 extra each month! Spotify does NOT require to enter my credit card number to chan...

  • Casual Listener
  • Once hackers get access to my Spotify account, they will change my regular Premium subscription to Premium For Family and add strangers to my plan.   I will be charged $5 extra each month! &...
  • Sonneblom
  • Newbie
  • 46110 Views
  • 146 comments
  • 3913 likes
  • All Platforms
    Subscription
  • Not Right Now
  • 46110 Views
  • 146 comments
  • 3913 votes

[All Platforms][Podcasts] Podcasts folders

I would like to see the ability to put whole podcast shows into folders to be able to organise them better. the same way you can do with episodes or music albums.

  • Casual Listener
  • I would like to see the ability to put whole podcast shows into folders to be able to organise them better. the same way you can do with episodes or music albums.
  • Luan
  • Spotify Star
  • 9780 Views
  • 47 comments
  • 590 likes
  • All Platforms
    Podcasts
  • Live Idea
  • 9780 Views
  • 47 comments
  • 590 votes

[Profile] Reset Taste Profile / History

Please allow for a reset option, so you can start all over again with a clean sheet. For now, you have to start over with an entirely new account to do just that. And for that you need to contact Customer Support. Not very convenient.

  • Casual Listener
  • Please allow for a reset option, so you can start all over again with a clean sheet.   For now, you have to start over with an entirely new account to do just that. And for that you need to ...
  • deranders
  • Regular
  • 150153 Views
  • 404 comments
  • 5698 likes
  • All Platforms
    Other
  • Not Right Now
  • 150153 Views
  • 404 comments
  • 5698 votes

[All Platforms][Other] Time to feature Dolby Atmos

I can do that very briefly. Don't let Tidal overtake you. Tidal now supports Dolby Atmos. I am a musician and work as a sound engineer. Atmos and similar formats are now gaining more and more interest. That is why Tidal now has a corresponding offer....

  • Casual Listener
  • I can do that very briefly. Don't let Tidal overtake you. Tidal now supports Dolby Atmos. I am a musician and work as a sound engineer. Atmos and similar formats are now gaining more and more interes...
  • gIr0d
  • Newbie
  • 50635 Views
  • 147 comments
  • 2074 likes
  • All Platforms
    Other
  • Live Idea
  • 50635 Views
  • 147 comments
  • 2074 votes

[All Platforms][Your Library] Delete Songs from Account History

There should be a way for me to control my history of songs played. Sometimes I accidentally play things I don't want to hear or I try listening to songs I don't like. I should be able to remove them from my history so that my stats are accurate for ...

  • Casual Listener
  • There should be a way for me to control my history of songs played. Sometimes I accidentally play things I don't want to hear or I try listening to songs I don't like. I should be able to remove them...
  • 1265703281
  • Casual Listener
  • 49185 Views
  • 166 comments
  • 2378 likes
  • All Platforms
    Your Library
  • Good idea, vote for it
  • 49185 Views
  • 166 comments
  • 2378 votes

[All Platforms] Light Mode option

Hi, The new white text on black design physically hurts my eyes and gives very bad ghosting (i.e. persistent image like those in optical illusions that make you stare at particular color combinations and then look away). I know I'm not the only one w...

  • Casual Listener
  • Hi,   The new white text on black design physically hurts my eyes and gives very bad ghosting (i.e. persistent image like those in optical illusions that make you stare at particular...
  • Clemence2
  • Newbie
  • 248674 Views
  • 732 comments
  • 6866 likes
  • All Platforms
  • Not Right Now
  • 248674 Views
  • 732 comments
  • 6866 votes

[Playlists] More Playlist Sorting Options/Columns

Sort options within Spotify are severely lacking. First, what's lacking outright: sort by year, total plays, personal playcount, current popularity, genre, tempo, etc. On top of that, sorting should be stackable, e.g. sort by album by year, or sort a...

  • Casual Listener
  • Sort options within Spotify are severely lacking.   First, what's lacking outright: sort by year, total plays, personal playcount, current popularity, genre, tempo, etc.   On...
  • pmcconnell
  • Visitor
  • 36315 Views
  • 332 comments
  • 2898 likes
  • All Platforms
    Playlists
  • Not Right Now
  • 36315 Views
  • 332 comments
  • 2898 votes

Bring Back the Offline Devices List page

Bring back the offline devices list on the account page. it makes it easier to see what d

  • Casual Listener
  • Bring back the offline devices list on the account page. it makes it easier to see what d
  • frenzsters
  • Newbie
  • 29675 Views
  • 51 comments
  • 1942 likes
  • All Platforms
    Other
  • Not Right Now
  • 29675 Views
  • 51 comments
  • 1942 votes