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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Forum Posts

[All Platforms] Customize Start Screen

This is not a new idea, but I haven't found any practical reply to it, so I think it needs to be repeated. I completely agree with Rennestein (screen capture below), we need to stop seeing irrelevant suggestions because it is annoying. Why can't it b...

SPOTIFY customize screen.JPG

Casual Listener

This is not a new idea, but I haven't found any practical reply to it, so I think it needs to be repeated. I completely agree with Rennestein (screen capture below), we need to stop seeing irrel...

NotHappyLastStraw

Newbie

447572 Views

1624 comments

15342 likes

All Platforms
Browse
Not Right Now
  • 447572 Views
  • 1624 comments
  • 15342 votes

[All Platforms][Playlists] View all playlist followers/who likes my playlists

I would really like the ability to view all of my playlist followers and I am sure I am not the only one. What I am suggesting is a simple system, where you could press on the "# Followers" section of the playlist Window: I would suggest it would eit...

allow view followers.png

Community Legend

I would really like the ability to view all of my playlist followers and I am sure I am not the only one. What I am suggesting is a simple system, where you could press on the "# Followers" section o...

Anshjoshi1

Newbie

1116632 Views

1944 comments

26764 likes

All Platforms
Playlists
Not Right Now
  • 1116632 Views
  • 1944 comments
  • 26764 votes

[Partnership] Spotify for Nintendo Switch

I know the hardware is relatively new, but I STRONGLY feel it could benefit both Spotify and Nintendo if an app was produced for the Nintendo Switch.Thanks for listening.

Casual Listener

I know the hardware is relatively new, but I STRONGLY feel it could benefit both Spotify and Nintendo if an app was produced for the Nintendo Switch. Thanks for listening.

Brikmin

Regular

426991 Views

292 comments

11263 likes

Partnership
Not Right Now
  • 426991 Views
  • 292 comments
  • 11263 votes

Make "Liked Songs" playlist shareable

Hi Spotify, is it possible to share our library playlist with others? because it will be a whole lot easier than creating a new playlist each time whenever we want to recommend a bunch of our favourite songs to others? or perhaps making our "liked So...

Casual Listener

Hi Spotify, is it possible to share our library playlist with others? because it will be a whole lot easier than creating a new playlist each time whenever we want to recommend a bunch of our favouri...

yzk

Newbie

93859 Views

274 comments

5172 likes

Your Library
Not Right Now
  • 93859 Views
  • 274 comments
  • 5172 votes

[Mobile][Other] Remove or manage “Your top podcasts” from mobile home screen

On the mobile app Home screen, “Your top podcasts” isn’t reflecting my most frequently used podcasts. It contains podcasts that I haven’t listened to recently, and yet it omits at least one of the podcasts to which I have listened recently. How is Sp...

Casual Listener

On the mobile app Home screen, “Your top podcasts” isn’t reflecting my most frequently used podcasts. It contains podcasts that I haven’t listened to recently, and yet it omits at least one of the po...

montym17

Newbie

174547 Views

483 comments

5184 likes

Mobile
Other
Not Right Now
  • 174547 Views
  • 483 comments
  • 5184 votes

[All Platforms][Other] Sony's 360 Reality Audio

Hello Friends, i am using Spotify Premium since years. At the Moment i am missing some features like HD Streaming or Sony's new 360 Reality Audio. Especially Reality Audio is truly a real gain and even more useful than HD Streaming. The 3D sound is l...

Regular

Hello Friends,   i am using Spotify Premium since years. At the Moment i am missing some features like HD Streaming or Sony's new 360 Reality Audio.   Especially Reality Audio is truly ...

Iyellin

Visitor

124788 Views

132 comments

4571 likes

All Platforms
Other
Not Right Now
  • 124788 Views
  • 132 comments
  • 4571 votes

Ability to Change the Playlist Folder Image

Hello, I recently found out about playlist folders again on Spotify! It's such a great feature to organize my 50+ playlists that have either been made myself, made by others, or made by Spotify. Another great feature is changing the playlist picture ...

pink.jpg monthly.jpg folders.jpg

Casual Listener

Hello, I recently found out about playlist folders again on Spotify! It's such a great feature to organize my 50+ playlists that have either been made myself, made by others, or made by Spotify. Anot...

MattSuda

Spotify Star

121210 Views

284 comments

4755 likes

All Platforms
Your Library
Not Right Now
  • 121210 Views
  • 284 comments
  • 4755 votes

[Subscription][Security] Re-enter Payment Details to Upgrade to Family

Once hackers get access to my Spotify account, they will change my regular Premium subscription to Premium For Family and add strangers to my plan. I will be charged $5 extra each month! Spotify does NOT require to enter my credit card number to chan...

Casual Listener

Once hackers get access to my Spotify account, they will change my regular Premium subscription to Premium For Family and add strangers to my plan.   I will be charged $5 extra each month! &...

Sonneblom

Newbie

47829 Views

146 comments

3914 likes

All Platforms
Subscription
Not Right Now
  • 47829 Views
  • 146 comments
  • 3914 votes

[Mobile][Friend Feed] Friends Activity on Mobile

Can Spotify impliment a way (like on Mac/PC) to see what everyone else is listening too, for iPhone/Galaxy? I'm interested in seeing other people's taste and more than likely, loving the song a lot. Also, in the process, seeing if that user is online...

Casual Listener

Can Spotify impliment a way (like on Mac/PC) to see what everyone else is listening too, for iPhone/Galaxy? I'm interested in seeing other people's taste and more than likely, loving the song a lot. ...

mmeyers915

Newbie

211492 Views

391 comments

7825 likes

Friend Feed
Mobile
Not Right Now
  • 211492 Views
  • 391 comments
  • 7825 votes

[Connect] Multiple Speakers / Devices simultaneously

Now that connect is becoming available it would be nice to be able to connect to multiple outputs at the same time. For example I have 2 connect compatable speakers... it'd be great to have these in different parts of my house and be able to stream t...

Community Legend

Now that connect is becoming available it would be nice to be able to connect to multiple outputs at the same time. For example I have 2 connect compatable speakers... it'd be great to have these in ...

stadel747

Newbie

358858 Views

1090 comments

8800 likes

Not Right Now
  • 358858 Views
  • 1090 comments
  • 8800 votes

[iOS][Discover] Restore Touch Preview on iOS App

Touch preview removal on last iOS vers. update looks like it hasn't been a great idea. You are on time to restore it, one of the best Spotify features.

Visitor

Touch preview removal on last iOS vers. update looks like it hasn't been a great idea. You are on time to restore it, one of the best Spotify features.

MattSuda

Spotify Star

129713 Views

814 comments

4697 likes

iOS
Not Right Now
  • 129713 Views
  • 814 comments
  • 4697 votes

[Profile] Reset Taste Profile / History

Please allow for a reset option, so you can start all over again with a clean sheet. For now, you have to start over with an entirely new account to do just that. And for that you need to contact Customer Support. Not very convenient.

Casual Listener

Please allow for a reset option, so you can start all over again with a clean sheet.   For now, you have to start over with an entirely new account to do just that. And for that you need to ...

314hsrwhuhxcxhbwxso5

Visitor

159723 Views

406 comments

5755 likes

All Platforms
Other
Not Right Now
  • 159723 Views
  • 406 comments
  • 5755 votes

[iOS] Siri Shortcuts Support

PREFACE: With the release of iOS 12, iPhone users can now utilize Shortcuts to make the most of their daily routines by automating tasks and steps in both native and third party apps. Currently, the extent to which Spotify can be utilized via Shortcu...

Music Fan

PREFACE: With the release of iOS 12, iPhone users can now utilize Shortcuts to make the most of their daily routines by automating tasks and steps in both native and third party apps...

Kailden

Visitor

126412 Views

168 comments

3329 likes

iOS
Other
Not Right Now
  • 126412 Views
  • 168 comments
  • 3329 votes

[All Platforms] Light Mode option

Hi, The new white text on black design physically hurts my eyes and gives very bad ghosting (i.e. persistent image like those in optical illusions that make you stare at particular color combinations and then look away). I know I'm not the only one w...

Casual Listener

Hi,   The new white text on black design physically hurts my eyes and gives very bad ghosting (i.e. persistent image like those in optical illusions that make you stare at particular...

pikioni

Newbie

276528 Views

745 comments

6918 likes

All Platforms
Not Right Now
  • 276528 Views
  • 745 comments
  • 6918 votes

[Mobile] View & Shuffle all Tracks in Playlist Folders

The latest spotify for android update, as well as the newest iOS update, removed the "shuffle all" option for multiple playlists within a folder. I used this feature every day and it's my favorite spotify feature. Please bring it back!

Regular

The latest spotify for android update, as well as the newest iOS update, removed the "shuffle all" option for multiple playlists within a folder. I used this feature every day and it's my favorite sp...

McClausky

Casual Listener

185943 Views

1289 comments

4019 likes

Android
music
Not Right Now
  • 185943 Views
  • 1289 comments
  • 4019 votes

[Playlists] More Playlist Sorting Options/Columns

Sort options within Spotify are severely lacking. First, what's lacking outright: sort by year, total plays, personal playcount, current popularity, genre, tempo, etc. On top of that, sorting should be stackable, e.g. sort by album by year, or sort a...

Casual Listener

Sort options within Spotify are severely lacking.   First, what's lacking outright: sort by year, total plays, personal playcount, current popularity, genre, tempo, etc.   On...

listen247toallmuse

Newbie

42338 Views

337 comments

2913 likes

All Platforms
Playlists
Not Right Now
  • 42338 Views
  • 337 comments
  • 2913 votes

Bring Back the Offline Devices List page

Bring back the offline devices list on the account page. it makes it easier to see what d

Casual Listener

Bring back the offline devices list on the account page. it makes it easier to see what d

Bash0r24

Newbie

31743 Views

52 comments

1978 likes

All Platforms
Other
Not Right Now
  • 31743 Views
  • 52 comments
  • 1978 votes

[Partnership] Spotify for KaiOS

With the Nokia 8810 being released in a couple of months, it would be excellent to have spotify running on this device. Furthermore, KaiOS is currently running on roughly 30million devices worldwide and growing.

Casual Listener

With the Nokia 8810 being released in a couple of months, it would be excellent to have spotify running on this device. Furthermore, KaiOS is currently running on roughly 30million devices worldwide ...

Max974

Newbie

99491 Views

99 comments

3003 likes

Mobile
Other
Not Right Now
  • 99491 Views
  • 99 comments
  • 3003 votes

[Android][Connect] Bring back support for removed BMW Connected Drive Integration

Share this with everyone you know and ask them to vote! Spotify Integration with BMW Idrive 6 has always been sporadic and not all advertised features work. The latest Spotify versions 8.5.68.904 and 8.5.6.9.934 have bugs and the App does not appear ...

Casual Listener

Share this with everyone you know and ask them to vote!   Spotify Integration with BMW Idrive 6 has always been sporadic and not all advertised features work. The latest Spotify versions 8.5.6...

Adam1313

Music Fan

105434 Views

316 comments

1594 likes

Android
Connect
Not Right Now
  • 105434 Views
  • 316 comments
  • 1594 votes

[Playlists] Sort Playlists by Personal Play Count

This way if we come across a playlist or search results that are showing alot of songs, you can sort them by listen count so you can either listen to songs you have heard often that you know you already like, or conversely, you can listen to songs yo...

Regular

This way if we come across a playlist or search results that are showing alot of songs, you can sort them by listen count so you can either listen to songs you have heard often that you know you alre...

prhokie

Newbie

79212 Views

185 comments

3558 likes

Desktop
Playlists
Not Right Now
  • 79212 Views
  • 185 comments
  • 3558 votes