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Ongoing Issues

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Podcasts Following list in reverse order

We’ve received reports that the Home > Podcasts > Following feed is displaying podcasts from oldest to newest instead of newest to oldest. It happens mainly on Android devices.

Moderator

Moderator

We’ve received reports that the Home > Podcasts > Following feed is displaying podcasts from oldest to newest instead of newest to oldest. It happens mainly on Android devices. 

PeterO

Visitor

7769 Views

89 comments

103 likes

Android
Other
Under investigation
  • 7769 Views
  • 89 comments
  • 103 votes

Search in "Add to playlist" menu not working

We've received reports that the search function in the "Add to Playlist" menu doesn't work properly. When something is searched, it causes the menu to become unresponsive. The issue appears to be predominantly on Android.

Moderator

Moderator

We've received reports that the search function in the "Add to Playlist" menu doesn't work properly. When something is searched, it causes the menu to become unresponsive. The issue appears to be pre...

user-removed

Not applicable

2547 Views

59 comments

77 likes

Android
Mobile
Under investigation
  • 2547 Views
  • 59 comments
  • 77 votes

Android app unresponsive on a particular WiFi network

We've received reports from Android users (mainly Samsung and Google Pixel) experiencing issues where the Spotify app becomes unresponsive, freezes, or crashes when connected to certain WiFi networks. The issue doesn't occur while using mobile data.

Moderator

Moderator

We've received reports from Android users (mainly Samsung and Google Pixel) experiencing issues where the Spotify app becomes unresponsive, freezes, or crashes when connected to certain WiFi networks...

DanielaReyes

Newbie

9599 Views

103 comments

70 likes

Android
Mobile
Under investigation
  • 9599 Views
  • 103 comments
  • 70 votes

Equalizer issues

We're seeing reports that some users are having issues with the Equalizer. Some notice the sound gets a bit muffled/static with a Bluetooth device connected, others experience volume drops, and some don’t hear any volume change at all. This seems to ...

Moderator

Moderator

We're seeing reports that some users are having issues with the Equalizer. Some notice the sound gets a bit muffled/static with a Bluetooth device connected, others experience volume drops, and some ...

dasaktivelama

Newbie

621 Views

20 comments

5 likes

Other
Under investigation
  • 621 Views
  • 20 comments
  • 5 votes

Shuffle not working on iOS

Hey folks! Some of you have reported that Shuffle isn't working on iOS. Nothing happens when you tap on the Shuffle icon - only Smart Shuffle seems to work.This is being looked into

Moderator

Moderator

Hey folks!   Some of you have reported that Shuffle isn't working on iOS. Nothing happens when you tap on the Shuffle icon - only Smart Shuffle seems to work. This is being looked into 🙂

jaydaniels90

Newbie

8198 Views

94 comments

22 likes

iOS
Under investigation
  • 8198 Views
  • 94 comments
  • 22 votes

Users on Android devices can't play content in Offline mode

We've received reports from Android users mentioning issues with Offline mode. When the device is set in Airplane mode or internet access is disabled, the app gets stuck on a black screen until a “You’re currently offline” error is displayed.

Moderator

Moderator

We've received reports from Android users mentioning issues with Offline mode. When the device is set in Airplane mode or internet access is disabled, the app gets stuck on a black screen until a&nbs...

Fligu

Casual Listener

16219 Views

73 comments

145 likes

Android
Under investigation
  • 16219 Views
  • 73 comments
  • 145 votes

Spotify charts not updating

We're currently experiencing a technical issue that is impacting how some of our chart data is displayed.

Moderator

Moderator

We're currently experiencing a technical issue that is impacting how some of our chart data is displayed.

朵拉

Newbie

5432 Views

23 comments

31 likes

Other
Under investigation
  • 5432 Views
  • 23 comments
  • 31 votes

Downtime 5th Nov: Some Spotify webpages are not working

We're seeing reports that some are having issues accessing spotify.com and open.spotify.com.

Moderator

Moderator

We're seeing reports that some are having issues accessing spotify.com and open.spotify.com.

Maria

Moderator

4 Views

1 comments

0 likes

Other
Under investigation
  • 4 Views
  • 1 comments
  • 0 votes