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Please see below the current ongoing issues which are under investigation.

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Ongoing Issues

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Forum Posts

Manage your Family plan section empty/blank

We are receiving reports from users mentioning that they're unable to manage Family plans and change members through the website since the page is not loading correctly.

Moderator

Moderator

We are receiving reports from users mentioning that they're unable to manage Family plans and change members through the website since the page is not loading correctly.

portelkaadrian

Newbie

1080 Views

12 comments

33 likes

Premium family
Under investigation
  • 1080 Views
  • 12 comments
  • 33 votes

Spotify charts not updating

We're currently experiencing a technical issue that is impacting how some of our chart data is displayed.

Moderator

Moderator

We're currently experiencing a technical issue that is impacting how some of our chart data is displayed.

朵拉

Newbie

3256 Views

23 comments

26 likes

Other
Under investigation
  • 3256 Views
  • 23 comments
  • 26 votes

Users on Android devices can't play content in Offline mode

We've received reports from Android users mentioning issues with Offline mode. When the device is set in Airplane mode or internet access is disabled, the app gets stuck on a black screen until a “You’re currently offline” error is displayed.

Moderator

Moderator

We've received reports from Android users mentioning issues with Offline mode. When the device is set in Airplane mode or internet access is disabled, the app gets stuck on a black screen until a&nbs...

Lukaidoo

Newbie

12288 Views

58 comments

126 likes

Android
Under investigation
  • 12288 Views
  • 58 comments
  • 126 votes