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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Connect Troubleshooting

Connect Troubleshooting

Spotify Connect not working? Just try these steps:

 

  1. Reinstall Spotify on your device. 
    Note: Be sure to restart your device after doing this.
  2. If you’re still having an issue, try logging into Spotify using a different internet connection if possible.
  3. If the problem persists, ask a friend or family member to sign into their Spotify account on your device. If the issue still occurs, you may need to perform troubleshooting on the device itself and reach out to the device manufacturer.

These steps should get you back to your tunes!

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