Discover weekly not appearing

[user-removed]

Plan

Free

Country

 Colombia

Device

Desktop and android (Moto g5s)

Operating System

Android, windows 10

My Question or Issue

When I try to request my discover weekly playlist, the error in the image happens (translates into ''we're sorry. something went wrong''), when will my discover weekly playlist appear?

[Guido]

Hey @user-removed.

Thanks for getting in touch!

It seems like something went wrong indeed. Could you try a quick reinstallation to see if this solves the issue? You can read here how to do this.

If that doesn't help, could you try it with a different account? For example from a friend or family member. That way we can find out if the issue is account related.

Hope it does the trick 🙂 Let us know if we can help you further.

Have a nice day!

[user-removed]

Yeah, thanks for the support, the problem is fixed and the discover weekly now appears 🙂

[Jemi]

Hey @user-removed, 

Great to hear it worked out for you. Let us know if there's anything else, or create a new thread if you encounter anything new 🙂