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No shuffle on family premium

No shuffle on family premium

Plan

Premium family

Country

UK

 

Device

iPhone 11, iPhone 13

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I upgraded to family premium a few weeks ago but none of my family members have the shuffle option

Reply
1 Reply

Hi @Jennefc, welcome to the Community!

 

My first suggestion is that you send the link bellow to each one of the plan members, so that they make sure they're actually in the Family plan:

 

https://www.spotify.com/account/overview/

 

Let me know how it goes!

 

BittencourtSpotify Star
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