[PS5] Weird volume behavior when playing

[PS5] Weird volume behavior when playing

Nathan1999

Recently I noticed that when playing games on PS5 while listening to Spotify the volume will go up and down in some games (e.g. Control Ultimate Edition) and will be completely muffled in others (e.g. Destiny 2). I find myself upping the TV volume because if I up the music volume on system it’ll only make it sound overblown and the sound will still be muffled. I don’t know if it is intentional or not, but it’s really annoying. I’ve never had this problem on PS4, the volume slider was always consistent in and out of game.

 

I also searched for a way to fix this but there’s no setting in the console’s system that address this other than the music volume (that will only impact the music quality given this weird behavior). There’s also no settings on the Spotify app whatsoever.

 

Plan

Premium

Country

Brazil

Device

PS5 model CFI-1014A

Operating System

System software ver. 20.02-2.50.00.08-00.00.00.0.1

Spotify Version

2021.03.22_9-5b1e6c8 release-v2.102-2-gd1be29c

 

Reply
1 Reply

Alex

Hey @Nathan1999,

 

Thanks for reaching out about this in the Community!

 

We'd recommend you run a clean reinstall of the app on your PS5, to ensure you're running the latest version.

 

If that doesn't help, let us know if you can control the volume of the Spotify app itself while in game and if the Audio settings change in any way in different games.

 

Also, let us know how you connect to your speakers.

 

Keep us posted.

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts