Announcements

Help Wizard

Step 1

NEXT STEP

Playlist only partially loads in Web Player

Playlist only partially loads in Web Player

Plan

Premium

Country

USA 

Device

Windows PC

Operating System

Windows 10 Pro

 

My Question or Issue

 I use the web player to listen to my Spotify at work (not allowed/able to install the desktop app). I used to use Internet Explorer but recently was authorized to download Chrome. I have had fewer issues with actual playback with Chrome, but it seems my playlists will only load the first 75-100 songs and continuously shuffle through those songs. I have several playlists with hundreds of songs on them and they just will not load. If I scroll through the playlist, only the top so many songs will load and there will be a spinning loading wheel that never goes away. I have tried deleting cookies/cache/browsing history, reloading, signing out and back in, and nothing works. I'm tired of hearing the same songs over and over and over again when I know my playlist has several hundred more songs. Please fix this issue or advise me how I can fix it on my own. Downloading/installing anything on my work computer is not an option. Thank you.

Reply
2 Replies

Hello @meflinda 🙂



Actually this seems to be a known issue which is under investigation right now. You can read more about it and get the updates here 🙂



Keep rocking and have a nice day ^^

It's been under investigation for a long time, and I have only begun to have this problem within the past week or so. So hopefully they will ACTUALLY work on it (though doubtful).

Suggested posts