Looks like it's just submitting what you type. Like if I type letter "t", it'll search for "t" which probably won't return anything and throw up the error. If you keep typing and form a word that returns something like "the green ", then you'll see results. This is terrible looks like something change in the latest release. API maybe?
I'm having the same problem and don't have a solution, BUT I'm fairly certain that Spotify doesn't have anything to do with the Roku app. So before you go through with your threat of canceling, maybe you can get into contact with roku first?
This is a terrible channel. I wish Spotify would take it over and fix it. The only reason I started doing premium was so I could listen on my roku.
I contacted roku via live chat yesterday regarding this issue. The person I "spoke " to wasn't aware of the problem and she wasn't too swift. I had to explain three times what the problem was. She attempted to troubleshoot the issue (even asking if it could be the batteries in the remote!) but nothing worked. After about a half hour, I finally got so frustrated I just told her I needed to leave the chat and would attempt to call someone the next day. Not encouraging at all.
Also, sounds to me that Spotify made some database architecture updates, and now the old app search feature does not fully support whatever the new changes are. They need to update their app to be compatible with their architecture.
Ok, thanks very much. After posting I thought maybe it's a Spotify issue. What do I know. I'm 66 years old. None of my same age friends even know what Spotify or Roku is. I get blank stares. So now I guess the logical thing to do is to contact Spotify.