Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...
Newbie
54611 Views
7 replies
4 likes
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
None of the PlanPremiumCountryNew ZealandDeviceHarman Kardon Citation 200Operating SystemAndroid My Question or IssuePlaying natively from my phone speakers works with lossless, connecting to an Alexa dot plays in lossless, connecting to my Citation ...
None of the Plan Premium Country New Zealand Device Harman Kardon Citation 200 Operating System Android My Question or Issue Playing natively from my phone speakers works with...
2 Views
0 replies
0 likes
PlanPremium CountryGermany DeviceSamsung Galaxy S25 Ultra Operating SystemAndroid 16My Question or IssueRouter: AVM FRITZ!Box 6690 CableRepeater: AVM FRITZ!Repeater 6000Old setup: Mesh = one single name for everything (router, repeater, 2.4 and 5 GHz...
Plan Premium Country Germany Device Samsung Galaxy S25 Ultra Operating System Android 16 My Question or Issue Router: AVM FRITZ!Box 6690 Cable Repeater: AVM FRITZ!...
23 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei Phone 16 premium windows why can't i listen to different songs on diff
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i Phone...
Spotify Star
42 Views
1 replies
0 likes
Me salió una liga de ticket master para el concierto del grupo en el teatro de la ciudad esperanza iris y resulta que no se trata de la banda. Es otra cosa, una propuesta que no tiene nada que ver con el grupo pero se llama igual. ¿Cómo es posible qu...
Me salió una liga de ticket master para el concierto del grupo en el teatro de la ciudad esperanza iris y resulta que no se trata de la banda. Es otra cosa, una propuesta que no tiene nada que ver co...
Spotify Star
40 Views
1 replies
0 likes
Usin premium plan for 9 years and tomorrow probably is my last day using this app. Congrats you have totally broke perfect app! Im using this app only because is easy to connect to devices using Spotify connect Second: two auto playlists in week. I d...
Usin premium plan for 9 years and tomorrow probably is my last day using this app. Congrats you have totally broke perfect app! Im using this app only because is easy to connect to devic...
51 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
43 Views
1 replies
0 likes
Hi everyone. I have a Premium plan and have had the lossless option enabled for about a week. I have a Redmi 13 Pro+ 5G and the latest version of Spotify from the Play Store.It works perfectly when I use Spotify Connect in lossless quality. I use the...
Hi everyone. I have a Premium plan and have had the lossless option enabled for about a week. I have a Redmi 13 Pro+ 5G and the latest version of Spotify from the Play Store. It works perfectly ...
Moderator
100 Views
3 replies
2 likes
PlanPremiumCountryColombiaDeviceSamnsung QN55 My Question or IssueMy Spotify app works normally on my TV at home. I have the same account on two TVs, and on one of them, the sound cuts out suddenly and then comes back after 2 seconds. This only happe...
Plan Premium Country Colombia Device Samnsung QN55 My Question or Issue My Spotify app works normally on my TV at home. I have the same account on two TVs, and on one of them, the soun...
Moderator
56 Views
1 replies
0 likes
So I really enjoy the dj voice, I love the break into different genres nd the introductions to the music and stuff. But i can only enjoy it on my phone sometimes but i personally would find it ideal if you could please consider adding the voice to ga...
So I really enjoy the dj voice, I love the break into different genres nd the introductions to the music and stuff. But i can only enjoy it on my phone sometimes but i personally would find it ideal ...
41 Views
0 replies
0 likes
It turns off by itself while listening to a song. It also closes from the background. This problem has been going on for a long time. If you don't find a solution, I will have to cancel my subscription.
It turns off by itself while listening to a song. It also closes from the background. This problem has been going on for a long time. If you don't find a solution, I will have to cancel my subscripti...
Spotify Star
73 Views
1 replies
1 likes
Instead of albums, most popular, popular releases. ALSO Have a play all of their songs option. Not have to go back and forth through albums and go into essentials. Have a playlist of ALL their songs in one go and be able to shuffle through all their ...
Instead of albums, most popular, popular releases. ALSO Have a play all of their songs option. Not have to go back and forth through albums and go into essentials. Have a playlist of ALL their songs ...
Moderator
153 Views
2 replies
2 likes
Plan Premium Family Country Australia Device Current Generation Apple TV 4K + Ethernet Operating System tvOS 26.01, iOS 26.01, Spotify for iOS version 9.0.86.1354 My Question or Issue I have access to Spotify Lossless on my Windows 11 PC, my iPad, my...
Plan Premium Family Country Australia Device Current Generation Apple TV 4K + Ethernet Operating System tvOS 26.01, iOS 26.01, Spotify for iOS version 9.0.86.1354 My Question...
Regular
2311 Views
31 replies
0 likes
I redirected our podcast host from Buzzsprout to Spotify for Creators. It says my redirect was successful but when I click the "lets go" button, it shows blank pages on everything, from episodes to settings. When I first sign in, it shows a duplicate...
I redirected our podcast host from Buzzsprout to Spotify for Creators. It says my redirect was successful but when I click the "lets go" button, it shows blank pages on everything, from episodes to s...
Moderator
107 Views
1 replies
0 likes
spotify hesabımı instgram'a nasıl bağlayabilirim ve spotify da dinledigim bir parcanın eş zamanlı olarak instgramda görünmesinide istiyorum da
spotify hesabımı instgram'a nasıl bağlayabilirim ve spotify da dinledigim bir parcanın eş zamanlı olarak instgramda görünmesinide istiyorum da
68 Views
0 replies
0 likes
PlanBasic FamilyCountryUSADeviceiPhone 11 and Windows PC My Question or IssueDozens of played episodes on a podcast I listen to almost daily are now showing as unplayed/no progress bar. This is the second time that this has happened in the past sever...
Plan Basic Family Country USA Device iPhone 11 and Windows PC My Question or Issue Dozens of played episodes on a podcast I listen to almost daily are now showing as unplayed/no progre...
Moderator
99 Views
1 replies
0 likes
Hi Spotify Team,I was wondering why there isn’t a place where you can see all the songs or tracks an artist appears on or is credited in. It feels a bit strange that there isn’t already a tab or section that gives a full overview of this.It would be ...
Hi Spotify Team, I was wondering why there isn’t a place where you can see all the songs or tracks an artist appears on or is credited in. It feels a bit strange that there isn’t already a tab or se...
Moderator
66 Views
1 replies
0 likes
PlanFreeCountryIndiaDeviceGalaxy Watch 7 lteOperating SystemWearOS 5.0My Question or IssueIn my watch Spotify is not getting logged in and when I open spotify it shows my profile name and when I tap on it, it just says logging in and then try again c...
Plan Free Country India Device Galaxy Watch 7 lte Operating System WearOS 5.0 My Question or Issue In my watch Spotify is not getting logged in and when I open spotify it shows my profile na...
Moderator
107 Views
3 replies
0 likes
Hello, if you have someone blocked, can they see if you followed them through the “your updates” feature?
Hello, if you have someone blocked, can they see if you followed them through the “your updates” feature?
Moderator
232 Views
3 replies
0 likes
PlanPremiumCountryUKDeviceXbox Series X My Question or IssueSpotify on Xbox has recently broken. When you attempt to play an album the first / selected song will play, however upon the song's end it will change randomly to a song from a completely di...
Plan Premium Country UK Device Xbox Series X My Question or Issue Spotify on Xbox has recently broken. When you attempt to play an album the first / selected song will play, however up...
Visitor
403 Views
9 replies
5 likes
Question: does Spotify update the playlist on Bumble daily? Or is it only updated when someone has opened fhe app?
Question: does Spotify update the playlist on Bumble daily? Or is it only updated when someone has opened fhe app?
67 Views
0 replies
0 likes
