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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • KateChenque
  • Newbie
  • 19552 Views
  • 120 replies
  • 13 likes
  • Other
  • 19552 Views
  • 120 replies
  • 13 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21795 Views
  • 9 replies
  • 2 likes
  • Other
  • 21795 Views
  • 9 replies
  • 2 likes

Superuser Contribution Roku Spotify app keeps getting stuck on ads

I use the app on my Roku all the time, and in the past six months, it keeps getting stuck on the ads. When the ad starts, it says it's playing something, but there is no sound, and the 'ad progress line' is not moving. The only way to get it to stop ...

  • Casual Listener
  • I use the app on my Roku all the time, and in the past six months, it keeps getting stuck on the ads. When the ad starts, it says it's playing something, but there is no sound, and the 'ad progress l...
  • Kristy17
  • Casual Listener
  • 93 Views
  • 2 replies
  • 0 likes
  • TV
  • 93 Views
  • 2 replies
  • 0 likes

Superuser Contribution Change the Spotify ads language

PlanFreeCountrySwitzerlandOperating SystemWindows 10 My Question or IssueI live in western Switzerland where the ad coverage is terrible (although the spoken language is french, most ads are in german), and I got really attached to the german Spotify...

  • Casual Listener
  • Plan Free Country Switzerland Operating System Windows 10   My Question or Issue I live in western Switzerland where the ad coverage is terrible (although the spoken language is french, ...
  • NotARobot9000
  • Visitor
  • 15935 Views
  • 13 replies
  • 3 likes
  • Other
  • 15935 Views
  • 13 replies
  • 3 likes

music videos on tv

PlanPremiumCountryUnited KingdomDevicefire tv My Question or Issuewhenever i listen to spotify on the tv, it always autoplays the music videos no matter how many times i click audio only. when i click audio only, it usually just stops playing fully a...

  • Newbie
  • Plan Premium Country United Kingdom Device fire tv   My Question or Issue whenever i listen to spotify on the tv, it always autoplays the music videos no matter how many times i click au...
  • 66 Views
  • 0 replies
  • 0 likes
  • Other
    TV
  • 66 Views
  • 0 replies
  • 0 likes

How do I stop a podcast I don't like from autoplaying?

A podcast I really dislike (I listened to a couple episodes then decided I didn't like it) keeps autoplaying when I'm playing podcasts. I rated it 1 star in hopes that might stop it from autoplaying when I'm listening to podcasts but it keeps coming ...

  • Visitor
  • A podcast I really dislike (I listened to a couple episodes then decided I didn't like it) keeps autoplaying when I'm playing podcasts. I rated it 1 star in hopes that might stop it from autoplaying ...
  • ljohnston931
  • Visitor
  • 27036 Views
  • 51 replies
  • 34 likes
  • 27036 Views
  • 51 replies
  • 34 likes

Solved!!Superuser Contribution Library disappears upon opening Folders - (Web-Browser Bug)

PlanPremium IndividualCountryUnited StatesDeviceWeb Browser - OperaOperating SystemWindows 10 My Question or IssueI was reorganizing my Spotify Playlists and upon clicking on one of the folders, my entire Library disappeared. I've not been able to fi...

  • Music Fan
  • Plan Premium Individual Country United States Device Web Browser - Opera Operating System Windows 10   My Question or Issue I was reorganizing my Spotify Playlists and upon clicking on...
  • Koketa
  • Casual Listener
  • 1431 Views
  • 36 replies
  • 7 likes
  • "Bug"
    bug report
    Troubleshooting Issue
    web browser
  • 1431 Views
  • 36 replies
  • 7 likes

Superuser Contribution Playback keeps automatically switching to my Android phone

Recently I've been experiencing this issue, where the playback from my desktop Spotify application is switched to my Android mobile phone. This happened multiple times yesterday, and already twice today.Did someone else also met this issue? Support o...

  • Casual Listener
  • Recently I've been experiencing this issue, where the playback from my desktop Spotify application is switched to my Android mobile phone. This happened multiple times yesterday, and already twice to...
  • frozencardoor
  • Newbie
  • 957 Views
  • 16 replies
  • 1 likes
  • Connect
  • 957 Views
  • 16 replies
  • 1 likes

Superuser Contribution Skipping 5 songs in playlist and only playing 10 seconds?

When i select any song to play the web client will skip forward exactly 5 songs in the playlist, and then only play 10 seconds of music from the song.This behavior is on the Firefox web browser.

  • Casual Listener
  • When i select any song to play the web client will skip forward exactly 5 songs in the playlist, and then only play 10 seconds of music from the song. This behavior is on the Firefox web browser.
  • sardie
  • Visitor
  • 20019 Views
  • 95 replies
  • 11 likes
  • 20019 Views
  • 95 replies
  • 11 likes

Superuser Contribution Can't connect my Spotify account to my Grindr account

I just downloaded Grindr again after a few months of not using it and tried to link my Spotify account to it. I tried logging in via email and didn't work, and also with Google. Both apps are up to date. What can I do? I'm on a Motorola G10 running A...

  • Newbie
  • I just downloaded Grindr again after a few months of not using it and tried to link my Spotify account to it.   I tried logging in via email and didn't work, and also with Google. Both apps ar...
  • PkPkPk
  • Visitor
  • 6692 Views
  • 10 replies
  • 0 likes
  • Other
  • 6692 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify continously logging out after a deep sleep

PlanPremiumCountryUnited KingdomDevicePolestar 2 2021Operating SystemAndroid Automotive My Question or IssueWith my Polestar 2, I have recently been having to log into the Spotify app after every night (the car going into deep sleep) I have tried uni...

  • Casual Listener
  • Plan Premium Country United Kingdom Device Polestar 2 2021 Operating System Android Automotive   My Question or Issue With my Polestar 2, I have recently been having to log into the Sp...
  • Maria
  • Moderator
  • 314 Views
  • 6 replies
  • 0 likes
  • 314 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Sound capsule not update.

PlanPremiumCountryIndiaDeviceInfinix Hot 10SOperating SystemAndroid 11 My Question or IssueSound capsule is not updated since last 2 days . I have reinstalled the app , also updated app with latest version still problem exists.

  • Newbie
  • Plan Premium Country India Device Infinix Hot 10S Operating System Android 11   My Question or Issue Sound capsule is not updated since last 2 days . I have reinstalled the app , also ...
  • ssnair610
  • Casual Listener
  • 2318 Views
  • 23 replies
  • 4 likes
  • Account
    Other
    Premium
  • 2318 Views
  • 23 replies
  • 4 likes

Superuser Contribution Leitura do codigo da música

Meu Spotify lê o código mas inicia a música automática. Outros conseguem ler o mesmo código. O meu parou de ler de uma hora pra outra

  • Casual Listener
  • Meu Spotify lê o código mas inicia a música automática. Outros conseguem ler o mesmo código. O meu parou de ler de uma hora pra outra   
  • Dessi
  • Moderator
  • 109 Views
  • 2 replies
  • 0 likes
  • 109 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why do i have ads on my podcasts even with premium?

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...

  • Casual Listener
  • This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to.   Each time I go to listen to a podcast, it opens up immediat...
  • Athalel
  • Visitor
  • 24022 Views
  • 69 replies
  • 36 likes
  • 24022 Views
  • 69 replies
  • 36 likes

Superuser Contribution Podcasts Auto Download Not Working

PlanPremiumCountryUSADeviceiPhone 15 Max ProOperating SystemiOS 18.4.1 My Question or IssueAuto Download of podcasts is not working. I selected auto download for the ones I wanted to auto download, and nothing ever happens. They never download. I hav...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 15 Max Pro Operating System iOS 18.4.1   My Question or Issue Auto Download of podcasts is not working. I selected auto download for the ones I w...
  • Ivelina
  • Moderator
  • 68 Views
  • 1 replies
  • 0 likes
  • Other
  • 68 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Playlist error" in Spotify in Tesla

Hello, pls help me. I used Spotify in my car, Tesla model s. about 4-5 days I can not listen music. When music began to play, immediately stopped and is written "playlist error". why?

  • Visitor
  • Hello, pls help me. I used Spotify in my car, Tesla model s. about 4-5 days I can not listen music. When music began to play, immediately stopped and is written "playlist error". why?
  • WM33
  • Casual Listener
  • 481 Views
  • 7 replies
  • 1 likes
  • Other
  • 481 Views
  • 7 replies
  • 1 likes

Superuser Contribution how do i report incorrect lyrics?

in "Boys will be boys" by Benny, the lyrics are wrong. Where it says (according to the app) "when it comes to my love, and the thing that's fixable", the actual lyrics are "when it comes to my love, anything is fixable". i hope this helps!

  • Visitor
  • in "Boys will be boys" by Benny, the lyrics are wrong. Where it says (according to the app) "when it comes to my love, and the thing that's fixable", the actual lyrics are "when it comes to my love, ...
  • Keshav-K
  • Newbie
  • 2215 Views
  • 6 replies
  • 0 likes
  • 2215 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution can I reset the applications algorithm?

Hi! For some time my son is using my phone with spotify to listen to his favorite songs. Now I'm planning to create his own account and get my spotify back. How can I reset the memory/algorithm of the application to get my "taste" back or (worst case...

  • Casual Listener
  • Hi! For some time my son is using my phone with spotify to listen to his favorite songs. Now I'm planning to create his own account and get my spotify back. How can I reset the memory/algorithm of th...
  • BR00D
  • Casual Listener
  • 25537 Views
  • 9 replies
  • 3 likes
  • 25537 Views
  • 9 replies
  • 3 likes

Superuser Contribution Stop Podcast Live Transcript

My Question or IssueI clicked on Episode Transcript for an episode of one of my podcasts in order to check it out and see how it worked. After using it briefly I clicked the back arrow in the top left. Ever since I clicked on that I now have a live t...

  • Newbie
  • My Question or Issue I clicked on Episode Transcript for an episode of one of my podcasts in order to check it out and see how it worked. After using it briefly I clicked the back arrow in the top l...
  • 11124171776
  • Casual Listener
  • 50696 Views
  • 150 replies
  • 31 likes
  • Other
  • 50696 Views
  • 150 replies
  • 31 likes

Superuser Contribution Shuffle in Spotify for Tesla is producing the same “random” order every day

This bug report has nothing to do with playing repeated songs in a Radio. This issue is specific to Tesla cars, and Tesla cars only. Every day, Spotify for Tesla starts playing the same shuffled sequence of songs in a large playlist. Basically, I’m l...

  • Roadie
  • This bug report has nothing to do with playing repeated songs in a Radio. This issue is specific to Tesla cars, and Tesla cars only.   Every day, Spotify for Tesla starts playing the same shuf...
  • jkinsley
  • Casual Listener
  • 19530 Views
  • 78 replies
  • 13 likes
  • 19530 Views
  • 78 replies
  • 13 likes

Superuser Contribution Lyrics On PC

PlanPremium ( FAMILY )CountryBANGLADESHOperating SystemWindows 10 IssueYesterday , we've got spotify premium family , but as per as it was mentioned that getting premium would unlock lyrics on pc , but I still cannot access the lyrics menu , it's unc...

  • Casual Listener
  • Plan Premium ( FAMILY ) Country BANGLADESH Operating System Windows 10  Issue Yesterday , we've got spotify premium family , but as per as it was mentioned that getting premium would unlo...
  • AlejaR
  • Moderator
  • 414 Views
  • 2 replies
  • 0 likes
  • 414 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Where are the cookies settings for Spotify

I can't seem to find the area on the Spotify app or in the privacy policy that relates to cookies and how they are set on my account - Can someone advise please?

  • Visitor
  • I can't seem to find the area on the Spotify app or in the privacy policy that relates to cookies and how they are set on my account - Can someone advise please?
  • griyt
  • Newbie
  • 3783 Views
  • 4 replies
  • 2 likes
  • 3783 Views
  • 4 replies
  • 2 likes