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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • KateChenque
  • Newbie
  • 19559 Views
  • 120 replies
  • 13 likes
  • Other
  • 19559 Views
  • 120 replies
  • 13 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21796 Views
  • 9 replies
  • 2 likes
  • Other
  • 21796 Views
  • 9 replies
  • 2 likes

Superuser Contribution Audiobooks says 'Included in Premium" on mobile app but is locked behind paywall on desktop app.

PlanPremium (Duo)CountryAustraliaDeviceSamsung S22 Ultra and Windows Desktop ComputerOperating SystemAndroid version 13 and Windows 11 Home 22H2 My Question or IssueWhen using my Spotify mobile app, I am able to play and listen to audiobooks. The aud...

  • Casual Listener
  • Plan Premium (Duo) Country Australia Device Samsung S22 Ultra and Windows Desktop Computer Operating System Android version 13 and Windows 11 Home 22H2   My Question or Issue When...
  • Yordan
  • Moderator
  • 8602 Views
  • 19 replies
  • 2 likes
  • Samsung
  • 8602 Views
  • 19 replies
  • 2 likes

Superuser Contribution Audiobooks Gone?

PlanDuo (Account Manager)CountryUK My Question or Issue I used to have a regular premium account where I had downloaded and purchased multiple audiobooks. I just looked and they’re gone. The “Audiobook” section of my browser page is gone. The audiobo...

  • Newbie
  •   Plan Duo (Account Manager) Country UK   My Question or Issue   I used to have a regular premium account where I had downloaded and purchased multiple audiobooks. I just looke...
  • Dessi
  • Moderator
  • 138 Views
  • 1 replies
  • 0 likes
  • Other
  • 138 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Connect stops halfway a track

PlanPremiumCountryNetherlands DeviceSamsungOperating SystemAndroid 12 My Question or Issue Spotify Connect worked well till few weeks ago. Now it starts well but after few minutes the track stops and you have to reconnect to listen music again. Quite...

  • Regular
  • Plan Premium Country Netherlands  Device Samsung Operating System Android 12   My Question or Issue   Spotify Connect worked well till few weeks ago. Now it starts well but ...
  • Susan_GP
  • Moderator
  • 259 Views
  • 3 replies
  • 0 likes
  • 259 Views
  • 3 replies
  • 0 likes

Superuser Contribution artist avatar didn’t update in 72 hours

I have set my artist avatar image more than 72 hours ago and it still hasn’t change on regular spotify although i have refreshed the app

  • Visitor
  • I have set my artist avatar image more than 72 hours ago and it still hasn’t change on regular spotify although i have refreshed the app
  • Ottarl
  • Newbie
  • 332 Views
  • 2 replies
  • 0 likes
  • 332 Views
  • 2 replies
  • 0 likes

Can't access any options in settings

Hi there, When using Spotify web player, I can't access all of the tool/options that are usually listed in settings. I can only change the language settings.I can't access settings to turn on private mode, adjust quality of music, time between songs ...

  • Newbie
  • Hi there,   When using Spotify web player, I can't access all of the tool/options that are usually listed in settings.  I can only change the language settings. I can't access settings ...
  • CanvasHater
  • Visitor
  • 2463 Views
  • 6 replies
  • 0 likes
  • settings
    Web Player
  • 2463 Views
  • 6 replies
  • 0 likes

Superuser Contribution Fullscreen on podcast aren't working

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueI am having an issue where not only the "theater mode" option for podcasts are missing, but also when I attempt to go full screen mode, it displays only the "lyrics...

  • Newbie
  • Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue I am having an issue where not only the "theater mode" option for podcasts are missing, ...
  • Yordan
  • Moderator
  • 204 Views
  • 1 replies
  • 0 likes
  • Other
  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution No Comments possible

Hello,I have the problem that I can no longer comment on podcasts. A friend has the same problem.As a test, I created a new account. There, I get a comment field displayed for the same podcast, same episode.Tested each time in the Android app. Accord...

2024-08-06 23.40.13.jpg Screenshot_2024-08-06-23-39-34-876_com.spotify.music-edit.jpg
  • Casual Listener
  • Hello, I have the problem that I can no longer comment on podcasts. A friend has the same problem. As a test, I created a new account. There, I get a comment field displayed for the same podcast, s...
  • ericmenk3
  • Regular
  • 2616 Views
  • 10 replies
  • 2 likes
  • Other
  • 2616 Views
  • 10 replies
  • 2 likes

Superuser Contribution Spotify won't play on Samsung TV, pressing play button does nothing

So the problem is in the title - Spotify randomly stopped working on my tv. I can navigate through playlists, click on everything besides play. I mean.. I can click, but nothing happens.I've tried playing different playlists on shuffle, navigated to ...

  • Newbie
  • So the problem is in the title - Spotify randomly stopped working on my tv. I can navigate through playlists, click on everything besides play. I mean.. I can click, but nothing happens. I've tried ...
  • Uplift777
  • Newbie
  • 19067 Views
  • 21 replies
  • 2 likes
  • Samsung
  • 19067 Views
  • 21 replies
  • 2 likes

Superuser Contribution Xbox volume mixer not working

Xbox Spotify has this built in slider that will progressively lower game audio to better hear Spotify music and vice versa. It stopped working like 30 minutes ago and is driving me crazy. No matter what the slider is set to it won't lower the game vo...

  • Visitor
  • Xbox Spotify has this built in slider that will progressively lower game audio to better hear Spotify music and vice versa. It stopped working like 30 minutes ago and is driving me crazy. No matter w...
  • SpinosaurusEnjoyer
  • Visitor
  • 1520 Views
  • 5 replies
  • 1 likes
  • 1520 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify removing my track despite me doing nothing wrong

Hi, I have just received an email from Distrokid informing me that my track has been removed due to artificial streaming activity. I have not paid or sanctioned any such services. I have had two incidents when I noticed I had been added to dodgy play...

  • Music Fan
  • Hi,   I have just received an email from Distrokid informing me that my track has been removed due to artificial streaming activity. I have not paid or sanctioned any such services.   I...
  • Yvo_Kok
  • Newbie
  • 2418 Views
  • 10 replies
  • 2 likes
  • Other
  • 2418 Views
  • 10 replies
  • 2 likes

Solved!!Superuser Contribution How to play a video podcast on iOS?

PlanPremiumCountryGermanyDeviceiPhone 16 ProOperating SystemiOS 18.4 My Question or Issue How can I switch from Audio to video podcast in the iOS app? I‘m trying to watch this video podcast, however, there seems to be no option to switch from Audio t...

  • Casual Listener
  • Plan Premium Country Germany Device iPhone 16 Pro Operating System iOS 18.4   My Question or Issue   How can I switch from Audio to video podcast in the iOS app?  I‘m tryin...
  • Ein-Tim
  • Casual Listener
  • 311 Views
  • 2 replies
  • 0 likes
  • Other
  • 311 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify On Firestick and Soundbar

PlanPremiumDeviceAmazon Firestick 4kJBL Soundbar 580Samsung TV smart My Question or IssueI use my Firestick On a regular hdmi port on TV, and the soundbar is plugged on the HDMI/ARC. All apps get sound ok, except for Spotify. If the music has a video...

  • Visitor
  •   Plan Premium Device Amazon Firestick 4k JBL Soundbar 580 Samsung TV smart   My Question or Issue I use my Firestick On a regular hdmi port on TV, and the soundbar is plugged on t...
  • Ivelina
  • Moderator
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution Video Ads not playing

PlanFreeCountryUnited KingdomDeviceiPad (6th Generation)Operating SystemiPadOS 15 My Question or IssueThe video ads I get are not playing automatically, I have tried restarting my device, logging out and back in on the app and restarting the app yet ...

  • Newbie
  •   Plan Free Country United Kingdom Device iPad (6th Generation) Operating System iPadOS 15   My Question or Issue The video ads I get are not playing automatically, I have tried ...
  • Ivelina
  • Moderator
  • 285 Views
  • 1 replies
  • 0 likes
  • Other
  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution Rediscover stopped working

I've been connected to Spotify Rediscover for 2 years and recently (over a month ago but I only saw it two weeks ago) it stopped creating new playlists. I checked to see if it disconnected but it didn't. I also disconnected manually and reconnected, ...

  • Newbie
  • I've been connected to Spotify Rediscover for 2 years and recently (over a month ago but I only saw it two weeks ago) it stopped creating new playlists. I checked to see if it disconnected but it did...
  • selvagn
  • Regular
  • 1450 Views
  • 7 replies
  • 4 likes
  • 1450 Views
  • 7 replies
  • 4 likes

Superuser Contribution Songs louder in left ear

On spotify the left ear is louder, happens both on phone and on my pc. This issue is exclusive to spotify, no other platform has this issue for me. When I switch to mono audio, the problem fixes itself. I'd much prefer to not keep my settings to mono...

  • Casual Listener
  • On spotify the left ear is louder, happens both on phone and on my pc. This issue is exclusive to spotify, no other platform has this issue for me. When I switch to mono audio, the problem fixes itse...
  • Aluba
  • Visitor
  • 1162 Views
  • 3 replies
  • 0 likes
  • 1162 Views
  • 3 replies
  • 0 likes

Remove all devices

I need to remove all devices on which I have downloaded songs**bleep**

  • Newbie
  • I need to remove all devices on which I have downloaded songs **bleep**
  • Amay
  • Spotify Star
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adding episodes after migrant of previous episodes from Spotify to Sportify for Creators

Hi there I have just imported my Funkee Career episodes into "Creator"and have a new episode to add though no indication on how to add an additional episode other than me advising of the previous RSS feed where my podcasts were hosted. To be honest I...

  • Visitor
  •   Hi there   I have just imported my Funkee Career episodes into "Creator"and have a new episode to add though no indication on how to add an additional episode other than me advisi...
  • MihailY
  • Moderator
  • 176 Views
  • 1 replies
  • 0 likes
  • Other
  • 176 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast clip doesn't show up in Spotify

In our audio only podcast Sinuhe-sessiot (published via Spotify for Creators) we have uploaded a video clip and attached it to an episode of ours. The clip, however, is nowhere to be found on Spotify, neither mobile or laptop while browsing the said ...

  • Casual Listener
  • In our audio only podcast Sinuhe-sessiot (published via Spotify for Creators) we have uploaded a video clip and attached it to an episode of ours. The clip, however, is nowhere to be found on Spotify...
  • MihailY
  • Moderator
  • 182 Views
  • 1 replies
  • 0 likes
  • Other
  • 182 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is Shuffling even when Shuffle is Off

Every time I try to play my liked songs, as always, this time Spotify shuffles no matter what I do, and is driving me crazy. Someone knows if this is a known bug or some new "Feature" that's gonna finally make me change to Amazon Music

  • Newbie
  • Every time I try to play my liked songs, as always, this time Spotify shuffles no matter what I do, and is driving me crazy. Someone knows if this is a known bug or some new "Feature" that's gonna fi...
  • JS-fixit
  • Visitor
  • 7839 Views
  • 9 replies
  • 3 likes
  • 7839 Views
  • 9 replies
  • 3 likes