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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 884 Views
  • 7 replies
  • 2 likes
  • Other
  • 884 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17304 Views
  • 8 replies
  • 1 likes
  • Other
  • 17304 Views
  • 8 replies
  • 1 likes

How do I get the Spotify app icon back on my iphone?

I got an email about logging in without a password. It didn't work. I have to log in with user name and password. The app icon disappeared. I need it back on so I can see what I want to listen to.

  • Visitor
  • I got an email about logging in without a password. It didn't work. I have to log in with user name and password. The app icon disappeared. I need it back on so I can see what I want to listen to.
  • kaworu_bloodpaw
  • Roadie
  • 2212 Views
  • 1 replies
  • 0 likes
  • 2212 Views
  • 1 replies
  • 0 likes

my spotify's song name is at the top of the screen

the song name isnt displayed in its normal position and its very disappointing as ive been a paying customer for a long time

  • Visitor
  • the song name isnt displayed in its normal position and its very disappointing as ive been a paying customer for a long time
  • kaworu_bloodpaw
  • Roadie
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue with Local Files

When I try to add local files to Spotify using my macbook, all of the MP3s are greyed out and I cannot click them to add them to Spotify.

  • Visitor
  • When I try to add local files to Spotify using my macbook, all of the MP3s are greyed out and I cannot click them to add them to Spotify.
  • Yordan
  • Moderator
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Superuser Contribution J’ai été débité mais mon compte prenium ne marche toujours pas hors connexi

J’ai été débité mais mon compte prenium ne marche toujours pas hors connexion, et sur mon compte Spotify il n’y a pas de reçu de ce mois-ci, mais j’ai bien été débité par Spotify le 06/02/23 de 9,99€

  • Visitor
  • J’ai été débité mais mon compte prenium ne marche toujours pas hors connexion, et sur mon compte Spotify il n’y a pas de reçu de ce mois-ci, mais j’ai bien été débité par Spotify le 06/02/23 de 9,99€
  • Dian
  • Spotify Legend
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [PS4] Some playlists not loading in quick menu

PlanPremiumCountryU.S.A.Device(PlayStation 4 2014 release) My Question or IssueWhen I try to play a playlist on Spotify through the PlayStation quick menu, it says “Cannot obtain playlist”. I click to refresh and then it says “An error has occurred (...

  • Regular
  • Plan Premium Country U.S.A. Device (PlayStation 4 2014 release)   My Question or Issue When I try to play a playlist on Spotify through the PlayStation quick menu, it says “Cannot obtain...
  • MattAtch96
  • Casual Listener
  • 29006 Views
  • 31 replies
  • 0 likes
  • PlayStation
    Sony
  • 29006 Views
  • 31 replies
  • 0 likes

how to successfully change genres in n Spotify as an artist?

my artist name is xetonyl, I have “meme rap” songs from years ago that have gone viral 1m + streams. I’ve been making indie pop and indie hop/hop for about a year now. It seems that my fans also liked or similar artist just pertain to my old “meme ra...

  • Visitor
  • my artist name is xetonyl, I have “meme rap” songs from years ago that have gone viral 1m + streams. I’ve been making indie pop and indie hop/hop for about a year now. It seems that my fans also like...
  • geovanebento
  • Roadie
  • 434 Views
  • 1 replies
  • 0 likes
  • 434 Views
  • 1 replies
  • 0 likes

spotify me esta cobrando mas de una vez

Hola buenas. necesito ayuda ya que a principios de mes pague mi cuenta de spotify y viendo mi cartola de movimientos en el banco, me aparece nuevamente otro cobro.

  • Newbie
  • Hola buenas. necesito ayuda ya que a principios de mes pague mi cuenta de spotify y viendo mi cartola de movimientos en el banco, me aparece nuevamente otro cobro.
  • geovanebento
  • Roadie
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Personalized concert recommendations email - broken URL

PlanPremiumCountryIrelandDevice(iPhone 8, HP EliteBook G3)Operating System(iOS 16.1.2, Windows 11) My Question or IssueHi Jall,I hope someone here can forward this to relevant people at Spotify!Spotify has a "Personalized concert recommendations near...

screenshot1.jpg Screenshot2.jpg
  • Regular
  • Plan Premium Country Ireland Device (iPhone 8, HP EliteBook G3) Operating System (iOS 16.1.2, Windows 11)   My Question or Issue Hi Jall, I hope someone here can forward this to r...
  • Eni
  • Moderator
  • 448 Views
  • 5 replies
  • 0 likes
  • Other
  • 448 Views
  • 5 replies
  • 0 likes

Superuser Contribution Why do I have to log in to the community separately when I'm already logged

Why is it so difficult to get j help for Spotify? I've been a premium member for quite some time and it has always been one of the most difficult of all online services to get support, hands down and it's very frustrating when paying money for Servic...

  • Casual Listener
  • Why is it so difficult to get j help for Spotify? I've been a premium member for quite some time and it has always been one of the most difficult of all online services to get support, hands down and...
  • Joan
  • Moderator
  • 124 Views
  • 2 replies
  • 0 likes
  • 124 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcast Episodes Won't Play

I'm a Premium Duo subscriber using the Web Player in Chrome 108.0.5359.94 on a desktop computer running Windows 10 Enterprise. I use the Web Player on my work computer because I'm not allowed to download and install the desktop app. I can't listen to...

  • Casual Listener
  • I'm a Premium Duo subscriber using the Web Player in Chrome 108.0.5359.94 on a desktop computer running Windows 10 Enterprise. I use the Web Player on my work computer because I'm not allowed to...
  • Eni
  • Moderator
  • 450 Views
  • 3 replies
  • 1 likes
  • Other
  • 450 Views
  • 3 replies
  • 1 likes

Superuser Contribution web player clicking some songs in radio playlist does not work

in some playlists, some song are not playable, clicking does nothing!example radio playlist https://open.spotify.com/playlist/37i9dQZF1E8NRp673eCfHC i see as one of songs "Skinhead O'Connor" by "Rozpor" and clicking it does not do anything. Sometimes...

  • Newbie
  • in some playlists, some song are not playable, clicking does nothing! example radio playlist https://open.spotify.com/playlist/37i9dQZF1E8NRp673eCfHC i see as one of songs "Skinhead O'Connor" by "...
  • MihailY
  • Moderator
  • 129 Views
  • 1 replies
  • 1 likes
  • 129 Views
  • 1 replies
  • 1 likes

Superuser Contribution Autoplay not working anymore!

My autoplay feature is not functioning on any device. I haven't changed any settings in a long time and my plan is premium, but I've checked to ensure autoplay is still enabled. I even tried turning it off and on again but to no avail. The only recen...

  • Visitor
  • My autoplay feature is not functioning on any device. I haven't changed any settings in a long time and my plan is premium, but I've checked to ensure autoplay is still enabled. I even tried turning ...
  • MihailY
  • Moderator
  • 217 Views
  • 1 replies
  • 4 likes
  • Other
  • 217 Views
  • 1 replies
  • 4 likes

Superuser Contribution New collab release doesn't show on both artist profiles

Hello everyone, As an artist, I do not know where else to post my questions about releases, so I will just try and start here :). Today is release day, and my release is a collaboration that is only showing up on one of both artist's profiles. I've s...

  • Casual Listener
  • Hello everyone,   As an artist, I do not know where else to post my questions about releases, so I will just try and start here :). Today is release day, and my release is a collaboration that...
  • Lyubka
  • Moderator
  • 1210 Views
  • 1 replies
  • 0 likes
  • Account
  • 1210 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is my blend only showing one person's song?

My blends are only showing the other person's songs. Deleting the playlists and starting over doesn't work, neither does logging in or out. Please help!

  • Visitor
  • My blends are only showing the other person's songs. Deleting the playlists and starting over doesn't work, neither does logging in or out. Please help!
  • Imtheproblemitsme
  • Casual Listener
  • 1412 Views
  • 2 replies
  • 0 likes
  • 1412 Views
  • 2 replies
  • 0 likes