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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Lavander_chaos
  • Newbie
  • 1360 Views
  • 13 replies
  • 4 likes
  • Other
  • 1360 Views
  • 13 replies
  • 4 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17513 Views
  • 8 replies
  • 1 likes
  • Other
  • 17513 Views
  • 8 replies
  • 1 likes

Superuser Contribution Verify Personal User Account

I'm an Artist and My Artist Profile is Verifed but Is There away to Verify My User Page so If fans see a User Page That has my Picture as there Profile Pic and Name i would want them to be Following the Correct Person so Verification Would Be Nice.My...

  • Visitor
  • I'm an Artist and My Artist Profile is Verifed but Is There away to Verify My User Page so If fans see a User Page That has my Picture as there Profile Pic and Name i would want them to be Following ...
  • MihailY
  • Moderator
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Mon top artiste est incorrecte

Il y a un artiste que j'écoute énormément, les deux sons que j'ai le plus écouté de l'année 2022 sont de lui mais il ne figure pas dans mon top, même pas le top 50, alors que d'autres, que je n'écoute plus du tout y sont.

  • Visitor
  • Il y a un artiste que j'écoute énormément, les deux sons que j'ai le plus écouté de l'année 2022 sont de lui mais il ne figure pas dans mon top, même pas le top 50, alors que d'autres, que je n'écout...
  • 75 Views
  • 0 replies
  • 0 likes
  • 75 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Songs skipping on Google Home, Chromecast Audio

PlanPremium CountryUSA Device Running Spotify AppiPhone 7 with iOS 13.6 (Spotify 8.5.70) OR Macbook Pro late 2012 with macOS Mojave 10.14.6 (Spotify 1.1.39.612.g1e7e78a4) Device Playing MusicGoogle Home, Chromecast Audio, Google Wifi Hub. My Question...

  • Casual Listener
  • Plan Premium   Country USA   Device Running Spotify App iPhone 7 with iOS 13.6 (Spotify 8.5.70) OR Macbook Pro late 2012 with macOS Mojave 10.14.6 (Spotify 1.1.39...
  • Not applicable
  • 60849 Views
  • 21 replies
  • 2 likes
  • 60849 Views
  • 21 replies
  • 2 likes

Superuser Contribution Why is it saying the address doesn’t match when it does?

I signed up for the duo plan, and I sent the link to my partner, but it keeps telling him the address doesn’t match.

  • Visitor
  • I signed up for the duo plan, and I sent the link to my partner, but it keeps telling him the address doesn’t match.
  • Joan
  • Moderator
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo reproducir mi música descargada

Tengo Spotify premium familiar y no puedo reproducir ninguna canción descargada , llevo varios meses con este problema

  • Visitor
  • Tengo Spotify premium familiar y no puedo reproducir ninguna canción descargada , llevo varios meses con este problema
  • Alex
  • Spotify Legend
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify appears offline even though mobile data is on. How can ı fix?

I tried everything. I deleted and reinstalled, restarted the device, messed with my internet connection settings but it didn't work. Currently spotify only opens when connected to wifi. Can you help me please?

  • Visitor
  • I tried everything. I deleted and reinstalled, restarted the device, messed with my internet connection settings but it didn't work. Currently spotify only opens when connected to wifi. Can you help ...
  • Dian
  • Spotify Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify stops playing when I ad a song to the queue

When spotify is connected between my devices (PC, TV, Mobile Phone) and I add a song to the queue, it stops playing and disconnects the device from where I added the song.

  • Casual Listener
  • When spotify is connected between my devices (PC, TV, Mobile Phone) and I add a song to the queue, it stops playing and disconnects the device from where I added the song.
  • Joan
  • Moderator
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can you play Spotify and use "station head" streaming simultaneously ?

Like can you stream on Spotify and join station head with that spotify account? It will not be an abnormal streaming?

  • Visitor
  • Like can you stream on Spotify and join station head with that spotify account? It will not be an abnormal streaming?
  • Alex
  • Spotify Legend
  • 2902 Views
  • 1 replies
  • 0 likes
  • 2902 Views
  • 1 replies
  • 0 likes

my playlist don't show

I need help , Spotify does not show all my playlist , so when a tried to look for them from another account I can't find them , and I can not tell mi friends to look for them .Could you help me please

  • Newbie
  • I need help , Spotify does not show all my playlist , so when a tried to look for them from another account I can't find them , and I can not tell mi friends to look for them . Could you help me...
  • neessmhh
  • Visitor
  • 180 Views
  • 2 replies
  • 0 likes
  • 180 Views
  • 2 replies
  • 0 likes

Superuser Contribution I want Spotify Premium for my Alexa and Google home... but I live in Quebec

I live in Quebec and it seems that I cannot have access to it. Do you have a solution for me? any honest way to get there?

  • Visitor
  • I live in Quebec and it seems that I cannot have access to it. Do you have a solution for me? any honest way to get there?
  • Alex
  • Spotify Legend
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on my cell phone been replaced by a row of three flashing dots.WHY?

Spotify is installed on my Apple iphone Pro 13and normally works fine. Recently, there is no reception of spotify. The program has been replaced by a horizontal row of three blinking white dots. What gives?

  • Casual Listener
  • Spotify is installed on my Apple iphone Pro 13and normally works fine. Recently, there is no reception of spotify. The program has been replaced by a horizontal row of three blinking white dots. Wha...
  • Dian
  • Spotify Legend
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Superuser Contribution wrong album language

I live in Poland but I set the language to English as I do not speak Polish. However a lot of things are still displayed in Polish, like album titles. How can this be fixed.

  • Visitor
  • I live in Poland but I set the language to English as I do not speak Polish. However a lot of things are still displayed in Polish, like album titles. How can this be fixed.
  • Lyubka
  • Moderator
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can we use the same name as an artist for our podcast?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, we've come up with a podcast title that's really meaningful to what we stand for as a cha...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, w...
  • Vasil
  • Moderator
  • 267 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 267 Views
  • 1 replies
  • 0 likes

Superuser Contribution 加入者の家族が解約手続きする場合

加入者が病気で携帯を使う事ができなくなり、スポティファイを解約したいのですが、ログイン出来ません。解約する為にはどうしたら良いでしょうか

  • Visitor
  • 加入者が病気で携帯を使う事ができなくなり、スポティファイを解約したいのですが、ログイン出来ません。 解約する為にはどうしたら良いでしょうか
  • Vasil
  • Moderator
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't cast Spotify to Google volume group

I have a couple of google speakers ("Nest" series) and they are configured in Google App under the same volume group ("Speakers"), I see the volume group in the devices list and I hear a "connection beep" from both speakers but the music won't start ...

  • Visitor
  • I have a couple of google speakers ("Nest" series) and they are configured in Google App under the same volume group ("Speakers"), I see the volume group in the devices list and I hear a "connection ...
  • MihailY
  • Moderator
  • 190 Views
  • 1 replies
  • 1 likes
  • 190 Views
  • 1 replies
  • 1 likes