Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • 195 Views
  • 0 replies
  • 1 likes
  • Other
  • 195 Views
  • 0 replies
  • 1 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17053 Views
  • 8 replies
  • 1 likes
  • Other
  • 17053 Views
  • 8 replies
  • 1 likes

Shopify

I added a playlist to my shopify store but the songsfrequently switch in the middle during playback.How could I solve it?

  • Newbie
  • I added a playlist to my shopify store but the songs frequently switch in the middle during playback. How could I solve it?
  • timdovie
  • Newbie
  • 461 Views
  • 2 replies
  • 0 likes
  • 461 Views
  • 2 replies
  • 0 likes

How listen Real radio

Hi, I just come back to use Spotify app for premium account.Before i used Deezer and on the app you are able to listen real radio like your using a hifi system with FM station IS there a way on Spotify or need to install another apps for that ?

  • Newbie
  • Hi,   I just come back to use Spotify app for premium account. Before i used Deezer and on the app you are able to listen real radio like your using a hifi system with FM station   IS ...
  • geovanebento
  • Roadie
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify not starting in windows 11

when I start spotify it displays a message called The specified user does not have a valid profile.so I reinstalled spotify but the same message displayed again and again

  • Visitor
  •   when I start spotify it displays a message called The specified user does not have a valid profile. so I reinstalled spotify but the same message displayed again and again 
  • MihailY
  • Moderator
  • 265 Views
  • 1 replies
  • 0 likes
  • Other
  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't Link RSS Link

I am not sure why I can't link my RSS feed. No clear error messages are showing up. I only get the error message of 'something is wrong please try again' I've tried doing it a few times over a span over a few days, and I keep getting the same error m...

  • Visitor
  • I am not sure why I can't link my RSS feed. No clear error messages are showing up.  I only get the error message of 'something is wrong please try again' I've tried doing it a few times over a...
  • Jeremy
  • Spotify
  • 1097 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 1097 Views
  • 1 replies
  • 0 likes

Revoke Pre-save album permissions

I signed up to pre-save the Charlie Puth's new album through a link from his official TikTok channel but there doesn't seem to be a way to revoke Warner Music's access to my account. Is there any way to revoke the access I granted to Warner Music?

  • Visitor
  • I signed up to pre-save the Charlie Puth's new album through a link from his official TikTok channel but there doesn't seem to be a way to revoke Warner Music's access to my account. Is there any way...
  • 192 Views
  • 0 replies
  • 0 likes
  • 192 Views
  • 0 replies
  • 0 likes

Playing songs from my library

When trying to play songs from my library, the song plays for about a minute then stops. Also, when clicking a particular song, a different song is played from a different playlist.

  • Visitor
  • When trying to play songs from my library, the song plays for about a minute then stops.  Also, when clicking a particular song, a different song is played from a different playlist.
  • 129 Views
  • 0 replies
  • 0 likes
  • 129 Views
  • 0 replies
  • 0 likes

Superuser Contribution unable to block specific user

Hi, I'm having an issue where the option to block a specific user comes up, but when I click the option it doesn't do anything. I can block other users, just not this specific person. I'd like to get this solved as soon as possible, since I'm pretty ...

  • Newbie
  • Hi, I'm having an issue where the option to block a specific user comes up, but when I click the option it doesn't do anything. I can block other users, just not this specific person.  I'd like ...
  • Kiril
  • Moderator
  • 151 Views
  • 1 replies
  • 1 likes
  • music
    Other
  • 151 Views
  • 1 replies
  • 1 likes

LG oled smart tv

Spotify was playing on smart tv when we first purchased It. I had to re-log in & it now doesn't play. It shows play lists but when selecting play there's nothing.I've uninstalled/reinstalled app & reset tv to start again & still doesn't work.

  • Visitor
  • Spotify was playing on smart tv when we first purchased It. I had to re-log in & it now doesn't play. It shows play lists but when selecting play there's nothing. I've uninstalled/reinstalled ap...
  • 140 Views
  • 0 replies
  • 0 likes
  • 140 Views
  • 0 replies
  • 0 likes

Samsung Gear S3 won't install Spotify

Hi,i have a Gear S3 Frontier and i can't find Spotify app in the Galaxy store !It's really important to me so can you please fix this and help us users with this watch.

  • Visitor
  • Hi,i have a Gear S3 Frontier and i can't find Spotify app in the Galaxy store ! It's really important to me so can you please fix this and help us users with this watch.
  • 164 Views
  • 0 replies
  • 1 likes
  • 164 Views
  • 0 replies
  • 1 likes

Autoplay

Autoplay is not working while casting the app through chromecast or any casting services.

  • Visitor
  • Autoplay is not working while casting the app through chromecast or any casting services.
  • AdamDam
  • Spotify Star
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify connect geen verbinding

Hallo, sinds 3 weken probeer ik al een oplossing te vinden voor mij probleem. Via spotify connect wil ik graag muziek afspelen. Telkens als ik in de spotify app probeer om verbinding te maken dan komt deze niet tot stand. Ik heb diverse dingen geprob...

  • Newbie
  • Hallo, sinds 3 weken probeer ik al een oplossing te vinden voor mij probleem. Via spotify connect wil ik graag muziek afspelen. Telkens als ik in de spotify app probeer om verbinding te maken dan kom...
  • Eni
  • Moderator
  • 6230 Views
  • 16 replies
  • 0 likes
  • Social & Random
  • 6230 Views
  • 16 replies
  • 0 likes

Solved!!Superuser Contribution Discord status stopped working after updating to 1.1.94.

PlanPremiumCountryUKDeviceDesktop ComputerOperating SystemWindows 10 My Question or IssueSince updating to 94 my status is no longer showed on discord.

OhItsTom_0-1663121295051.png OhItsTom_1-1663121314989.png OhItsTom_0-1663121618378.png OhItsTom_2-1663121442841.png
  • Regular
  • Plan Premium Country UK Device Desktop Computer Operating System Windows 10   My Question or Issue Since updating to 94 my status is no longer showed on discord.   ...
  • OhItsTom
  • Regular
  • 533 Views
  • 3 replies
  • 1 likes
  • Other
  • 533 Views
  • 3 replies
  • 1 likes

Appel mobiel met Garmin Watch Connect niet

Appel mobiel met Garmin Watch Connect niet om downloads over te kunnen zetten Om offline muziek op de Garmin sportwatch te kunnen afspelen. Garmin vraagt om een aanmelding bij spotify en ik kan nergens iets vinden waar je de apparaten kunt aanmelden ...

  • Visitor
  • Appel mobiel met Garmin Watch Connect niet om downloads over te kunnen zetten Om offline muziek op de Garmin sportwatch te kunnen afspelen. Garmin vraagt om een aanmelding bij spotify en ik kan nerge...
  • 109 Views
  • 0 replies
  • 0 likes
  • 109 Views
  • 0 replies
  • 0 likes

Superuser Contribution Queue won't hold more than one thing at a time

PlanPremiumCountryUSADeviceGalaxy 10eOperating SystemAndroid 12 My Question or IssueThis is not constant, but it happens a few times a week. The queue will only hold one item at a time, and will erase previous additions with your most recent add. For...

  • Casual Listener
  • Plan Premium Country USA Device Galaxy 10e Operating System Android 12   My Question or Issue This is not constant, but it happens a few times a week. The queue will only hold one item...
  • AlejaR
  • Moderator
  • 376 Views
  • 3 replies
  • 1 likes
  • Samsung
  • 376 Views
  • 3 replies
  • 1 likes

Solved!! "NOW PLAYING" removed from Web Player?

Can't locate any option to view a "Now Playing" list. This list was helpful since I am always playing all my music in "Shuffle" mode so it was nice being able to see what songs were coming up in the list. Now, with the new format it appears that the ...

  • Casual Listener
  • Can't locate any option to view a "Now Playing" list. This list was helpful since I am always playing all my music in "Shuffle" mode so it was nice being able to see what songs were coming up in the ...
  • ld0722
  • Visitor
  • 3580 Views
  • 4 replies
  • 0 likes
  • Web Player
    Windows
  • 3580 Views
  • 4 replies
  • 0 likes