Announcements

Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • giantrip
  • Newbie
  • 1900 Views
  • 18 replies
  • 6 likes
  • Other
  • 1900 Views
  • 18 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17697 Views
  • 8 replies
  • 2 likes
  • Other
  • 17697 Views
  • 8 replies
  • 2 likes

Solved!!Superuser Contribution On web player I can't open my profile or artist profiles

On web player I can't open my profile or artist profiles neither can I open the library it never loads and just shows a black screen I already restarted my chromebook and deleted the cookies and cache and log out. Is this a glitch??

  • Regular
  • On web player I can't open my profile or artist profiles neither can I open the library it never loads and just shows a black screen I already restarted my chromebook and deleted the cookies and cach...
  • Eni
  • Moderator
  • 241 Views
  • 3 replies
  • 0 likes
  • 241 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify music stops randomly on Google nest mini 2nd generation

PlanFamily PremiumDeviceGoogle nest mini 2nd generationI have a problem with spotify on my google nest mini, it keeps stopping music randomly for some seconds, is like the music is paused then it start over again on the same part of the song it was s...

  • Casual Listener
  • Plan Family Premium Device Google nest mini 2nd generation I have a problem with spotify on my google nest mini, it keeps stopping music randomly for some seconds, is like the music is paused...
  • Eni
  • Moderator
  • 6477 Views
  • 12 replies
  • 1 likes
  • music
    Other
  • 6477 Views
  • 12 replies
  • 1 likes

Superuser Contribution Header Copyright

just wondering.. can I use a picture i took of spongebob as my header or does this infringe on copyrights..?it's just a pic I took of my tv and spongebob is playing on it..

  • Newbie
  • just wondering.. can I use a picture i took of spongebob as my header or does this infringe on copyrights..? it's just a pic I took of my tv and spongebob is playing on it..
  • Delilah22
  • Casual Listener
  • 1027 Views
  • 4 replies
  • 0 likes
  • Other
  • 1027 Views
  • 4 replies
  • 0 likes

Superuser Contribution My spotify keeps pausing after a few seconds

PlanPremiumCountryUSA DeviceXbox series X My Question or IssueI keep trying to listen to music while playing my games but after like 10 seconds it just stops playing

  • Visitor
  •   Plan Premium Country USA   Device Xbox series X   My Question or Issue I keep trying to listen to music while playing my games but after like 10 seconds it just stops playi...
  • Yordan
  • Moderator
  • 3787 Views
  • 4 replies
  • 2 likes
  • music
    Other
  • 3787 Views
  • 4 replies
  • 2 likes

Solved!!Superuser Contribution How to see again pop-ups

Hi, today i got an pop-up on spotify that show how much i listened a song. But at that time i was looking for another thing and i scrolled the page so i didn't see anything. How could i see that pop-up again?

  • Casual Listener
  • Hi, today i got an pop-up on spotify that show how much i listened a song. But at that time i was looking for another thing and i scrolled the page so i didn't see anything. How could i see that pop-...
  • AlejaR
  • Moderator
  • 1756 Views
  • 1 replies
  • 0 likes
  • 1756 Views
  • 1 replies
  • 0 likes

Skill on Alexa

Hi, I’m using Spotify on Alexa for about 5 months but there’s a bug on the volume when it’s set on a phone or pc with Spotify connect. When I turn up the volume it turn down and the same thing happens in reverse. Someone have a solution?

  • Newbie
  • Hi, I’m using Spotify on Alexa for about 5 months but there’s a bug on the volume when it’s set on a phone or pc with Spotify connect. When I turn up the volume it turn down and the same thing happen...
  • 124 Views
  • 0 replies
  • 0 likes
  • 124 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify keeps autopausing and I've already tried the rec steps.

I've found the 2019 steps and they aren't the issue/don't work. When at work I have spotify on my phone and listen with bluetooth headphones and use the web browser on my computer to easily change songs/playlists. Well for some reason regardless of p...

  • Visitor
  • I've found the 2019 steps and they aren't the issue/don't work. When at work I have spotify on my phone and listen with bluetooth headphones and use the web browser on my computer to easily change so...
  • Eni
  • Moderator
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Superuser Contribution No me parece el icono de Repetir álbum, lista o canción, en el celular

Solo tengo el icono de la flecha de reproduccion aleartoria, intente desinstalar la app y actualizar pero sigue igual

  • Casual Listener
  • Solo tengo el icono de la flecha de reproduccion aleartoria, intente desinstalar la app y actualizar pero sigue igual
  • AlejaR
  • Moderator
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong artist

i have uploaded two songs on Spotify but they had appeared under the wrong artist. So I claimed that artist account but I don’t know the password so I can’t gain access to it and I’m not sure if I will still receive my money.

  • Visitor
  • i have uploaded two songs on Spotify but they had appeared under the wrong artist. So I claimed that artist account but I don’t know the password so I can’t gain access to it and I’m not sure if I wi...
  • Lyubka
  • Moderator
  • 225 Views
  • 1 replies
  • 0 likes
  • artist
  • 225 Views
  • 1 replies
  • 0 likes

[Spotify for Artists] ALBUM TIMELINE

Last year, I released an album called Love scars Which was built like a puzzle... I made 1 cover for the album and a cover for each song Making The album the box and each song a piece of this puzzle. But As right now, an album can only have one cover...

  • Newbie
  • Last year, I  released an album called Love scars Which was built like a puzzle...  I made 1 cover for the album and  a cover for each song  Making The album the box and&nbs...
  • 1041 Views
  • 0 replies
  • 0 likes
  • Spotify for Artists
  • 1041 Views
  • 0 replies
  • 0 likes

Why I’m not able to listen over cellular data

Every time I try to play a song over cellular data, it says my Spotify is off-line. My cellular data works fine but I’m not able to listen to music unless I connect to Wi-Fi. How do I fix this problem?

  • Visitor
  • Every time I try to play a song over cellular data, it says my Spotify is off-line. My cellular data works fine but I’m not able to listen to music unless I connect to Wi-Fi. How do I fix this proble...
  • 142 Views
  • 0 replies
  • 0 likes
  • 142 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unpleasant podcast on "Shows you may like"

Hi Spotify! I hope that you'd be willing to address to my issue as I find this irritating and uncomfortable while using the app. There has been very displeasing spotify playlists that have been popping up on my recommended shows that I may like. It'l...

  • Visitor
  • Hi Spotify! I hope that you'd be willing to address to my issue as I find this irritating and uncomfortable while using the app. There has been very displeasing spotify playlists that have been poppi...
  • OscarDC
  • Moderator
  • 200 Views
  • 2 replies
  • 2 likes
  • music
    Other
    Samsung
  • 200 Views
  • 2 replies
  • 2 likes

Superuser Contribution Music + Talk shows don't work on Garmin Connect Spotify app

PlanPremiumCountryUKDeviceGarmin Forerunner 245 MusicOperating SystemGarmin Connect My Question or IssueHope you guys can help. Currently, 'Music + Talk' shows only work on iOS, android and desktop versions of the Spotify app. The shows do not work o...

  • Casual Listener
  • Plan Premium Country UK Device Garmin Forerunner 245 Music Operating System Garmin Connect   My Question or Issue Hope you guys can help. Currently, 'Music + Talk' shows only work...
  • MalRB
  • Newbie
  • 403 Views
  • 5 replies
  • 0 likes
  • Connect
  • 403 Views
  • 5 replies
  • 0 likes

Superuser Contribution How to Find Creator of Deleted Podcast

The podcast “Dreamscapes” was removed from Spotify several months ago, probably because it was music, not a podcast. I don’t know who the creator was though and I can’t find it anywhere else. How to find the deleted episodes or their creator?

  • Newbie
  • The podcast “Dreamscapes” was removed from Spotify several months ago, probably because it was music, not a podcast. I don’t know who the creator was though and I can’t find it anywhere else. How to ...
  • Alex
  • Spotify Legend
  • 265 Views
  • 1 replies
  • 0 likes
  • music
  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution There is no podcasts section

PlanPremiumCountryKazakhstanMy Question or IssueI am from Kazakhstan and couple weeks ago I subscribed to premium plan. One of the reasons for switching to Spotify was podcasts. However, there is no podcasts section, just music. What should I do?

  • Casual Listener
  • Plan Premium Country Kazakhstan My Question or Issue I am from Kazakhstan and couple weeks ago I subscribed to premium plan.  One of the reasons for switching to Spotify was podcasts. Howev...
  • Yordan
  • Moderator
  • 281 Views
  • 3 replies
  • 0 likes
  • Other
  • 281 Views
  • 3 replies
  • 0 likes

[Minor Issue] Bookmark Favicon in Safari Doesn't Load

PlanPremiumCountryUnited StatesDeviceMacBook Air (13-inch, 2017)Operating SystemmacOS Monterey 12.6.1 (21G217) My Question or IssueThe Bookmarks favicon for Spotify Web Player loads as just the letter S and not the Spotify icon. It's a tiny issue but...

  • Newbie
  • Plan Premium Country United States Device MacBook Air (13-inch, 2017) Operating System macOS Monterey 12.6.1 (21G217)   My Question or Issue The Bookmarks favicon for Spotify Web Playe...
  • 218 Views
  • 0 replies
  • 1 likes
  • Other
  • 218 Views
  • 0 replies
  • 1 likes

Superuser Contribution Music disappearing from Artist profile

My Question or Issue I already reported it through Spotify's reporting system but i got an automated mail saying i should look here so I figured I'd make a post about it too. All of the music (except for one song) has disappeared from an Artist's pro...

Screenshot 2021-10-03 at 05.48.22.png Screenshot 2021-10-03 at 05.48.54.png
  • Newbie
  • My Question or Issue   I already reported it through Spotify's reporting system but i got an automated mail saying i should look here so I figured I'd make a post about it too.    ...
  • Marc_Oele
  • Visitor
  • 3391 Views
  • 8 replies
  • 0 likes
  • Other
  • 3391 Views
  • 8 replies
  • 0 likes