Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • NotARobot9000
  • Visitor
  • 19585 Views
  • 121 replies
  • 13 likes
  • Other
  • 19585 Views
  • 121 replies
  • 13 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21797 Views
  • 9 replies
  • 2 likes
  • Other
  • 21797 Views
  • 9 replies
  • 2 likes

Can't find a popular WW2 German song on Spotify; Erika.

PlanPremiumCountryUSDeviceAlienware 13 r3Operating SystemWin10 My Question or IssueI listen to a lot of WW1/WW2 marching songs, and one from WW2 Germany, Erika, a very popular march, cannot be found through searching. Spotify gave a statement claimin...

  • Newbie
  •   Plan Premium Country US Device Alienware 13 r3 Operating System Win10   My Question or Issue I listen to a lot of WW1/WW2 marching songs, and one from WW2 Germany, Erika, a ver...
  • Disaster3779
  • Casual Listener
  • 7014 Views
  • 6 replies
  • 1 likes
  • music
  • 7014 Views
  • 6 replies
  • 1 likes

Superuser Contribution Desktop app not loading latest podcast episodes

This morning I woke up to listen to Morning Brew daily and noticed none of the daily episodes were loading on my desktop app on Mac. I make sure 'All Episodes' and 'Newest to Oldest' were selected and I cant dins any episodes from the last week.I can...

  • Visitor
  • This morning I woke up to listen to Morning Brew daily and noticed none of the daily episodes were loading on my desktop app on Mac. I make sure 'All Episodes' and 'Newest to Oldest' were selected an...
  • AlejaR
  • Moderator
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Spotify Deleted an Artists Whole Album Off their Platform

My Question or Issue I was told to make a post here so I can get updates on the issue, so here it goes- I noticed an album that I listened to quite often by an indie artist was fully deleted from the platform. The album is called "Please Don't Text M...

  • Casual Listener
  • My Question or Issue   I was told to make a post here so I can get updates on the issue, so here it goes-   I noticed an album that I listened to quite often by an indie artist was full...
  • chocoholiclife
  • Casual Listener
  • 261 Views
  • 4 replies
  • 0 likes
  • music
    Samsung
  • 261 Views
  • 4 replies
  • 0 likes

Spotify lite not playing my songs

PlanFreeCountryIndia Devicerealme 8Operating System Android My Question or IssueSpotify lite not playing songs

  • Casual Listener
  •   Plan Free Country India    Device realme 8 Operating System  Android    My Question or Issue Spotify lite not playing songs  
  • RayyW0
  • Rising Star 3
  • 250 Views
  • 3 replies
  • 0 likes
  • music
  • 250 Views
  • 3 replies
  • 0 likes

Superuser Contribution mentioning Spotify in a movie

Hi! Please advise me. I'm just starting to make my first (very) low-budget feature film and we'd like to mention Spotify in a scene - in a completely neutral or even positive sense. We don't plan to show the Spotify logo or any other layout, design e...

  • Casual Listener
  • Hi! Please advise me. I'm just starting to make my first (very) low-budget feature film and we'd like to mention Spotify in a scene - in a completely neutral or even positive sense. We don't plan to ...
  • OscarDC
  • Moderator
  • 214 Views
  • 3 replies
  • 0 likes
  • Other
  • 214 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Jump to current song when you open playlists

When you open or go back to the current playlist, it would great if the app automatically 'jumped to' the current song playing or queued, instead of having to scroll through 1,100+ songs, looking for 1 highlighted song to see where you're up to / a f...

  • Visitor
  • When you open or go back to the current playlist, it would great if the app automatically 'jumped to' the current song playing or queued, instead of having to scroll through 1,100+ songs, looking for...
  • BobbyBrown12312
  • Music Fan
  • 31242 Views
  • 38 replies
  • 12 likes
  • 31242 Views
  • 38 replies
  • 12 likes

Superuser Contribution Spotify only works if i use a vpn

PlanFreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueIv tried for like 2 days, restarting my pc, reinstalling, changing hosts file, relogging, different accounts, hardware acceleration, everything listed in other forms and notthin...

  • Casual Listener
  • Plan Free Country USA Device PC Operating System Windows 10   My Question or Issue Iv tried for like 2 days, restarting my pc, reinstalling, changing hosts file, relogging, different a...
  • MihailY
  • Moderator
  • 3487 Views
  • 13 replies
  • 1 likes
  • music
    Other
  • 3487 Views
  • 13 replies
  • 1 likes

Solved!!Superuser Contribution Become a Distributor

Hello, Recently I started developing a new music distribution platform,I want to know how things is work in distributing music to spotify.Thanks.

  • Newbie
  • Hello,  Recently I started developing a new music distribution platform, I want to know how things is work in distributing music to spotify. Thanks.
  • Royal_Loops
  • Visitor
  • 24082 Views
  • 9 replies
  • 1 likes
  • Other
  • 24082 Views
  • 9 replies
  • 1 likes

Solved!!Superuser Contribution Spotify pausing automatically even though I am not transmitting audio.

Feature is designed to prevent me from streaming to users without a subscription - but this week it has started doing it even if I just have Discord open and am *NOT* streaming. Very annoying. Hate it.

  • Visitor
  • Feature is designed to prevent me from streaming to users without a subscription - but this week it has started doing it even if I just have Discord open and am *NOT* streaming. Very annoying. Hate i...
  • Not applicable
  • 13846 Views
  • 13 replies
  • 1 likes
  • 13846 Views
  • 13 replies
  • 1 likes

Only my songs on shared blend

Spotify shared blend with one other person shows only my songs. Blend is nearly 3 hours long and every song has only one initial beside it (mine). Did my friend do something to stop their songs appearing?

  • Casual Listener
  • Spotify shared blend with one other person shows only my songs. Blend is nearly 3 hours long and every song has only one initial beside it (mine). Did my friend do something to stop their songs appea...
  • Vapi121
  • Visitor
  • 1210 Views
  • 5 replies
  • 1 likes
  • music
  • 1210 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution I cannot find my Spotify Wrapped 2024.

My Wrapped has been available from 04.12.24 till this week (I saw it 16.01.25). Finally found time to listen to it, but it disappeared now.. I cannot find it.Maybe it's too late? I found a prompt spotify:datastories:wrapped, used it, but I got only t...

Screenshot_2025-01-18-22-47-09-655_com.spotify.music.png
  • Casual Listener
  •   My Wrapped has been available from 04.12.24 till this week (I saw it 16.01.25). Finally found time to listen to it, but it disappeared now.. I cannot find it. Maybe it's too late?   ...
  • EliskaMM
  • Newbie
  • 31639 Views
  • 11 replies
  • 1 likes
  • Other
  • 31639 Views
  • 11 replies
  • 1 likes

Superuser Contribution Podcasts don't play anymore

Plan: Premium; Country: The Netherlands; Device: Samsung S24, Iphone and laptop as well; Operating System: One UI 6.1 (for samsung phone) My Question or Issue:Hi,For over two weeks now some podcasts haven’t been playing anymore. I have tried other de...

  • Casual Listener
  • Plan: Premium; Country: The Netherlands; Device: Samsung S24, Iphone and laptop as well; Operating System: One UI 6.1 (for samsung phone)   My Question or Issue: Hi, For over two weeks ...
  • OscarDC
  • Moderator
  • 1810 Views
  • 5 replies
  • 0 likes
  • Samsung
  • 1810 Views
  • 5 replies
  • 0 likes

Superuser Contribution Shuffle Podcast Episodes

For podcasts that don’t need to be listened to chronologically, we should be able to shuffle the order we hear the episodes if we want to randomly jump around! Also think Netflix should have this feature

  • Visitor
  • For podcasts that don’t need to be listened to chronologically, we should be able to shuffle the order we hear the episodes if we want to randomly jump around! Also think Netflix should have this fea...
  • suppaduppax
  • Visitor
  • 341 Views
  • 2 replies
  • 1 likes
  • 341 Views
  • 2 replies
  • 1 likes

[Other] Discord Embed Volume Freaking Control

Dear Spotify, Thanks for the project. I'm sorry, telling, but it seems, your Discord embed might killed someone, literally. For example, someone sent me a Discord message containing a Spotify embed and after me quietly clicking on the "Play" button, ...

  • Visitor
  • Dear Spotify,   Thanks for the project.   I'm sorry, telling, but it seems, your Discord embed might killed someone, literally. For example, someone sent me a Discord message cont...
  • Yputi
  • Casual Listener
  • 2840 Views
  • 1 replies
  • 22 likes
  • Other
  • 2840 Views
  • 1 replies
  • 22 likes

Superuser Contribution Show the song lyrics on phones and computers

Hey Team, I'd love to be able to see the lyrics of the song i'm listening to so i can sing along if i want to. I can currently show music lyrics when listening on my TV but would love if the lyrics played on a screen whilst i listen on my phone. When...

  • Visitor
  • Hey Team,    I'd love to be able to see the lyrics of the song i'm listening to so i can sing along if i want to. I can currently show music lyrics when listening on my TV but would love ...
  • idwtbs
  • Visitor
  • 7583 Views
  • 7 replies
  • 0 likes
  • 7583 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Spotify on Apple Watch won't let me listen on my Apple Watch.

Whenever I want to listen over my Apple Watch which is connected to my Headphones, Spotify won't let me play on the Watch itself unless I Completely turn of my iPhone.First I thought this was a weird feature until some weirder stuff started happening...

  • Casual Listener
  • Whenever I want to listen over my Apple Watch which is connected to my Headphones, Spotify won't let me play on the Watch itself unless I Completely turn of my iPhone. First I thought this was a wei...
  • Vansterdan
  • Visitor
  • 17534 Views
  • 8 replies
  • 0 likes
  • Connect
  • 17534 Views
  • 8 replies
  • 0 likes

Superuser Contribution Podcasts skip when played through Alexa

PlanPremiumCountrTUK Device(iPhone 14. iOS 18.3.1. Spotify version 9.0.22. Alexa Dots 11040830340) My Question or Issuefor the past few weeks, any and all podcasts played via the Spotify app streamed to any of my Echo Dots or Spot all skip and jump. ...

  • Regular
  •   Plan Premium CountrT UK   Device (iPhone 14. iOS 18.3.1. Spotify version 9.0.22. Alexa Dots 11040830340)     My Question or Issue for the past few weeks, any and all ...
  • Dessi
  • Moderator
  • 531 Views
  • 13 replies
  • 1 likes
  • Other
  • 531 Views
  • 13 replies
  • 1 likes

Superuser Contribution Unable to sign out of Tesla

I rented a Tesla Model 3 for a week on vacation last year, and had linked my Spotify account without signing out. Ever since then, other renters periodically try to use my Spotify account (which is still linked to the Tesla). I've tried the following...

  • Newbie
  • I rented a Tesla Model 3 for a week on vacation last year, and had linked my Spotify account without signing out. Ever since then, other renters periodically try to use my Spotify account (which is s...
  • mjmj11
  • Visitor
  • 26420 Views
  • 32 replies
  • 9 likes
  • Other
  • 26420 Views
  • 32 replies
  • 9 likes