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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • alejandroportsv
  • Newbie
  • 775 Views
  • 5 replies
  • 2 likes
  • Other
  • 775 Views
  • 5 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17270 Views
  • 8 replies
  • 1 likes
  • Other
  • 17270 Views
  • 8 replies
  • 1 likes

Superuser Contribution Spotify error - won't open on Firestick

PlanPremiumCountryUSADeviceAmazon FirestickMy Question or IssueI have been using Spotify on my firestick for many months without issue. As of yesterday, I am not able to open Spotify on my Firestick. I have so far done the following: 1. Attempted to ...

  • Visitor
  • Plan Premium Country USA Device Amazon Firestick My Question or Issue I have been using Spotify on my firestick for many months without issue.  As of yesterday, I am not able to open Spot...
  • Mihail
  • Spotify Legend
  • 18778 Views
  • 7 replies
  • 6 likes
  • Other
  • 18778 Views
  • 7 replies
  • 6 likes

Superuser Contribution Why is it so hard to post an idea?

There's been a few issues where I look up a problem I'm having, I find a thread where someone mentions that, and a Spotify Community Manager responds "Good Idea! Submit it to the ideas section!" Very few of these ideas end up getting posted there (at...

  • Casual Listener
  • There's been a few issues where I look up a problem I'm having, I find a thread where someone mentions that, and a Spotify Community Manager responds "Good Idea! Submit it to the ideas section!" Very...
  • Seanpaulcurran
  • Music Fan
  • 967 Views
  • 4 replies
  • 0 likes
  • complaint
    Ideas
    Podcasts
  • 967 Views
  • 4 replies
  • 0 likes

RSS upload issue

PlanFree/PremiumCountryuk-US Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow we can fix error on screenshots?

  • Visitor
  • Plan Free/Premium Country uk-US   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • Hubo
  • Community Legend
  • 519 Views
  • 1 replies
  • 0 likes
  • 519 Views
  • 1 replies
  • 0 likes

Superuser Contribution how do I find podcasts through the ps3?

PremiumAustraliaPS3 How do I find podcasts?Can't find it in Browse?When I use search the results are always songs, albums and playlists.I've been listening to JRE since episode 1 and can't find it?thanks

  • Casual Listener
  • Premium Australia PS3   How do I find podcasts? Can't find it in Browse? When I use search the results are always songs, albums and playlists. I've been listening to JRE since episode 1 a...
  • Peter
  • Spotify Legend
  • 1032 Views
  • 1 replies
  • 0 likes
  • ps3
  • 1032 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Podcasts Not Updating

Hi I have a podcast called AllThingsYouTube And I’ve Posted 2 new episodes 4 days ago and There Showing Up On ITunes But not On spotify I’ve even emailed podcast support Can I Get Help To Fix This

  • Casual Listener
  • Hi I have a podcast called AllThingsYouTube And I’ve Posted 2 new episodes 4 days ago and There Showing Up On ITunes But not On spotify I’ve even emailed podcast support Can I Get Help To Fix This&nb...
  • Elena
  • Moderator
  • 14225 Views
  • 5 replies
  • 2 likes
  • Other
  • 14225 Views
  • 5 replies
  • 2 likes

Superuser Contribution Some Sonos speakers missing when using Spotify

PlanPremiumCountryUSA Device(iPhone 8 Plus, Windows PC)Operating System(iOS 14, Windows 10 app, Firefox browser) My Question or IssueI can no longer see all my SONOS speakers when I try to play music using the Spotify apps. I can only see my SONOS de...

  • Casual Listener
  •   Plan Premium Country USA   Device (iPhone 8 Plus, Windows PC) Operating System (iOS 14, Windows 10 app, Firefox browser)   My Question or Issue I can no longer see all my...
  • Ver
  • Spotify Legend
  • 1059 Views
  • 2 replies
  • 1 likes
  • 1059 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution different audio quality for download and stream

PlanFree/PremiumCountryall Deviceall devices with spotify Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi there I was wondering what happens, when I set, for example, extreme quality for stream and normal for download:...

  • Casual Listener
  •   Plan Free/Premium Country all  Device all devices with spotify  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Hi there&nb...
  • jackdale3
  • Regular
  • 10541 Views
  • 6 replies
  • 3 likes
  • music
    Other
    Samsung
    Sony
  • 10541 Views
  • 6 replies
  • 3 likes

How do I change the playlist covers?

I have recently looked through many answers in search of a solution. I have not found a correct or up-to-date answer.

  • Visitor
  • I have recently looked through many answers in search of a solution. I have not found a correct or up-to-date answer. 
  • AdamDam
  • Spotify Star
  • 370 Views
  • 1 replies
  • 0 likes
  • Other
  • 370 Views
  • 1 replies
  • 0 likes

[Desktop] Fix the ugly user interface on the Windows Spotify application.

It feels like the UI for the desktop has been completely neglected. I would go so far as to say that it looks like they took an early version of LimeWire and slapped a fresh set of paint on it. Every other version has a clean organized look and feel ...

  • Visitor
  • It feels like the UI for the desktop has been completely neglected. I would go so far as to say that it looks like they took an early version of LimeWire and slapped a fresh set of paint on it. Every...
  • 515 Views
  • 0 replies
  • 5 likes
  • Desktop
  • 515 Views
  • 0 replies
  • 5 likes

Superuser Contribution [Web Player] Cant rearrange songs on my playlist

I added a new song on my playlist and I wanted to move that song up but its stuck at the bottom. Some songs can move up or down but the rest can't.

  • Music Fan
  • I added a new song on my playlist and I wanted to move that song up but its stuck at the bottom. Some songs can move up or down but the rest can't. 
  • Alex
  • Spotify Legend
  • 1192 Views
  • 7 replies
  • 1 likes
  • 1192 Views
  • 7 replies
  • 1 likes

Superuser Contribution Unable to open the Spotify app on PlayStation, not sure why

PlanFreeCountryUSDevicePlayStation 4Operating SystemSamsung Galaxy A01 My Question or IssueIm unable to open my Spotify app on my PlayStation, it shows a never completed download bar but when i attempt to open it it says start application, instead of...

  • Visitor
  • Plan Free Country US Device PlayStation 4 Operating System Samsung Galaxy A01   My Question or Issue Im unable to open my Spotify app on my PlayStation, it shows a never completed down...
  • Alex
  • Spotify Legend
  • 1325 Views
  • 1 replies
  • 0 likes
  • PlayStation
    Sony
  • 1325 Views
  • 1 replies
  • 0 likes

Playing music on Spotify with Nest Audio

Update: The problem has somehow magically disappeared! PlanPremiumCountryNetherlandsDeviceNest AudioOperating SystemN/A My Question or IssueI have a couple of Nest Audio's in my home and I am trying to play music via Spotify. After asking 'Hey Google...

  • Visitor
  • Update:  The problem has somehow magically disappeared!   Plan Premium Country Netherlands Device Nest Audio Operating System N/A   My Question or Issue I have a couple of...
  • Sed89
  • Casual Listener
  • 1167 Views
  • 2 replies
  • 7 likes
  • Other
  • 1167 Views
  • 2 replies
  • 7 likes

Superuser Contribution Release radar does not completely reflect my taste in music

PlanPremium (Family)CountryThe Netherlands My Question or IssueWhen I open my Release Radar almost 50% is music from artists I definitely do not like and never listen. (for example R&B music and Dutch party music). Each week I press the ignore button...

  • Visitor
  • Plan Premium (Family) Country The Netherlands   My Question or Issue When I open my Release Radar almost 50% is music from artists I definitely do not like and never listen. (for example R...
  • Alex
  • Spotify Legend
  • 401 Views
  • 1 replies
  • 1 likes
  • Other
  • 401 Views
  • 1 replies
  • 1 likes

Superuser Contribution Chromecast connection issue (iPhone)

PlanPremium (Family)Countrythe NetherlandsDeviceiPhone 7Operating SystemiOS 14.0.1 Hey there. I've been having an issue when trying to connect Spotify to Chromecast on my TV through the iPhone Spotify app. For 80% of the time, it will not connect pro...

  • Newbie
  • Plan Premium (Family) Country the Netherlands Device iPhone 7 Operating System iOS 14.0.1   Hey there. I've been having an issue when trying to connect Spotify to Chromecast on my TV th...
  • Ivan
  • Spotify Legend
  • 1331 Views
  • 1 replies
  • 0 likes
  • 1331 Views
  • 1 replies
  • 0 likes

[Desktop][Other] Improve help

Hey! It would sure be great if I could get help on this platform for an issue that people seem to have had for the last 4 years ... you know like if Spotify had a help chat, a phone number, or even a relevant post to fix my issue? Oh and what would b...

  • Visitor
  • Hey! It would sure be great if I could get help on this platform for an issue that people seem to have had for the last 4 years ... you know like if Spotify had a help chat, a phone number, or even a...
  • sicahjes
  • Music Fan
  • 242 Views
  • 1 replies
  • 0 likes
  • Desktop
    Other
  • 242 Views
  • 1 replies
  • 0 likes

Superuser Contribution Samsung Smartwatches can't play podcasts, please fix!

Plan: PremiumCountry: USDevice: Samsung Galaxy Watch Active 2Operating System: Tizen My Question or Issue: One of the main reasons why I purchased a Samsung Active Watch 2 is its ability to download and play Spotify playlists, so I was surprised to f...

  • Visitor
  • Plan: Premium Country: US Device: Samsung Galaxy Watch Active 2 Operating System: Tizen   My Question or Issue:   One of the main reasons why I purchased a Samsung Active Watch 2 is ...
  • Mihail
  • Spotify Legend
  • 4721 Views
  • 3 replies
  • 28 likes
  • Samsung
  • 4721 Views
  • 3 replies
  • 28 likes

Solved!!Superuser Contribution Web Player does not show artists

PlanFree/PremiumCountryFinlandDevicePCOperating SystemWindows 10 My Question or IssueMy artists page does not load all of my artists.

  • Regular
  • Plan Free/Premium Country Finland Device PC Operating System Windows 10   My Question or Issue My artists page does not load all of my artists. 
  • Mihail
  • Spotify Legend
  • 1241 Views
  • 1 replies
  • 1 likes
  • music
    Other
  • 1241 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Connect - Can't stop another user playing to my Hifi - Major Security Flaw

I have a Denon HiFi with Spotify Connect built in. Sometimes what I am listening to, quietly, gently (CD, Airplay, Digital In, etc) is interrupted and the unit switches to Spotify Connect playing some random music. Often the volume is then drasticall...

  • Casual Listener
  • I have a Denon HiFi with Spotify Connect built in. Sometimes what I am listening to, quietly, gently (CD, Airplay, Digital In, etc) is interrupted and the unit switches to Spotify Connect playing som...
  • karatektus
  • Regular
  • 2591 Views
  • 4 replies
  • 2 likes
  • Connect
  • 2591 Views
  • 4 replies
  • 2 likes

Superuser Contribution [All Platforms][Discover] Using artist ID's for Release Radar playlists

So I'm not the first person to have this problem. Many people have stated before that often in Spotify curated playlists of artists they follow, Spotify will add random artists that happen to share the same name as the followed artist. This is beyond...

  • Casual Listener
  • So I'm not the first person to have this problem. Many people have stated before that often in Spotify curated playlists of artists they follow, Spotify will add random artists that happen to share t...
  • Xenia
  • Moderator
  • 897 Views
  • 1 replies
  • 1 likes
  • All Platforms
  • 897 Views
  • 1 replies
  • 1 likes

Ad in podcasts (and I'm not talking about endorsement)

PlanFamilyCountryPerúDevice(iPhone XR, iPhone 6, Samsung Galaxy Tab S3)Operating System(iOS 13.2, Android .) My Question or IssueI listen to this podcast a while now and I notice some ad in the past chapters. It´s at the beginning and the end and cle...

  • Regular
  • Plan Family Country Perú Device (iPhone XR, iPhone 6, Samsung Galaxy Tab S3) Operating System (iOS 13.2, Android .)   My Question or Issue I listen to this podcast a while now and I no...
  • DonnieDarkOh
  • Music Fan
  • 719 Views
  • 5 replies
  • 0 likes
  • Premium for Family
  • 719 Views
  • 5 replies
  • 0 likes