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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • 7sd-_491obm6p
  • Newbie
  • 10087 Views
  • 72 replies
  • 9 likes
  • Other
  • 10087 Views
  • 72 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20003 Views
  • 9 replies
  • 2 likes
  • Other
  • 20003 Views
  • 9 replies
  • 2 likes

Solved!! 'No Healthy Upstream' Error Encountered by Many Users at Our Institution

Hello, I'm with a large institution that has had many reports of users unable to access spotify's webplayers, namely open.spotifycdn.com and open-exp.spotifycdn.com. Our help desk teams have not been able to resolve the issue with any standard troubl...

  • Casual Listener
  • Hello, I'm with a large institution that has had many reports of users unable to access spotify's webplayers, namely open.spotifycdn.com and open-exp.spotifycdn.com. Our help desk teams have not been...
  • justjackson24
  • Casual Listener
  • 1245 Views
  • 1 replies
  • 1 likes
  • Connect
  • 1245 Views
  • 1 replies
  • 1 likes

Superuser Contribution How Does an AI-Powered PC Improve Audio Quality for Spotify Listening?

Hi everyone, I’ve recently invested in an AI-powered PC and primarily use it for high-quality audio listening. I’m curious about how an AI-powered PC might enhance the audio quality while streaming music on Spotify. Does the AI technology improve sou...

  • Regular
  • Hi everyone,   I’ve recently invested in an AI-powered PC and primarily use it for high-quality audio listening. I’m curious about how an AI-powered PC might enhance the audio quality w...
  • OscarDC
  • Moderator
  • 159 Views
  • 1 replies
  • 0 likes
  • Other
  • 159 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Blurry album artwork in the Apple CarPlay app

I currently drive a Mazda CX-90 and the album artwork used to be very crisp and detailed. In the last few months, the album artwork has been very blurry. Is there a fix for it? Am I the only one experiencing this? At first I thought it was my eyes, b...

  • Visitor
  • I currently drive a Mazda CX-90 and the album artwork used to be very crisp and detailed. In the last few months, the album artwork has been very blurry. Is there a fix for it? Am I the only one ex...
  • uresam
  • Regular
  • 858 Views
  • 6 replies
  • 1 likes
  • 858 Views
  • 6 replies
  • 1 likes

Superuser Contribution OTP Issue While Purchasing Spotify Premium

Dear Spotify Support Team,I am facing an issue while trying to purchase Spotify Premium. The OTP required for completing the purchase does not arrive on the first attempt. It only gets delivered after multiple tries, which makes the process inconveni...

  • Visitor
  • Dear Spotify Support Team, I am facing an issue while trying to purchase Spotify Premium. The OTP required for completing the purchase does not arrive on the first attempt. It only gets delivered af...
  • OscarDC
  • Moderator
  • 306 Views
  • 2 replies
  • 0 likes
  • 306 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify on TV showing gray blank screen with white box?

My Spotify on my tv won’t load, it keeps showing a gray screen with a white box in the middle. I have confirmed it is not network related, I have tried uninstalling, clearing cache, fully restarting tv, factory resetting tv, all the troubleshooting s...

  • Casual Listener
  • My Spotify on my tv won’t load, it keeps showing a gray screen with a white box in the middle. I have confirmed it is not network related, I have tried uninstalling, clearing cache, fully restarting ...
  • Vasil
  • Moderator
  • 252 Views
  • 3 replies
  • 1 likes
  • 252 Views
  • 3 replies
  • 1 likes

Superuser Contribution Recently played artists updating but friends activity is not

My friends recently played artists is actively adding new artists as they listen to music but their currently listening to says they last listened to music hours ago.

  • Visitor
  • My friends recently played artists is actively adding new artists as they listen to music but their currently listening to says they last listened to music hours ago.
  • Vasil
  • Moderator
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Superuser Contribution ¿por que no puedo traducir las letras de las canciones?

hace años que tengo Spotify no me aparece el traductor de lyrics y cambi de celulares pero es siempre mi cuenta, otras personas que tiene Spotify si pueden hacerlo.

  • Newbie
  • hace años que tengo Spotify no me aparece el traductor de lyrics y cambi de celulares pero es siempre mi cuenta, otras personas que tiene Spotify si pueden hacerlo.
  • 0nkt0yau3jao4y7kuedd
  • Visitor
  • 11790 Views
  • 6 replies
  • 3 likes
  • 11790 Views
  • 6 replies
  • 3 likes

Superuser Contribution Cannot cast podcast with video to Chromecast or in Android TV app

PlanPremiumCountrySweden DeviceLatest Chromecast, Android TV device from Tele2 My Question or IssueI haven't been able to cast any podcast with video to my screens connected with Chromecast since months ago. Now i got an android tv device from the lo...

  • Regular
  • Plan Premium Country Sweden   Device Latest Chromecast, Android TV device from Tele2   My Question or Issue I haven't been able to cast any podcast with video to my screens connec...
  • bwriflam
  • Visitor
  • 6533 Views
  • 25 replies
  • 0 likes
  • 6533 Views
  • 25 replies
  • 0 likes

Superuser Contribution listener location data on artist profile leaks personal data

I noticed this on the desktop web app but it is likely an issue on other platforms as well. In the about section on an artist's page, under the number of monthly listeners, there's a list of cities where that artist is popular, each with a listener c...

  • Visitor
  • I noticed this on the desktop web app but it is likely an issue on other platforms as well. In the about section on an artist's page, under the number of monthly listeners, there's a list of cities w...
  • Eni
  • Moderator
  • 81 Views
  • 1 replies
  • 0 likes
  • 81 Views
  • 1 replies
  • 0 likes

Superuser Contribution “No title” appearing while driving w/ Bluetooth

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 14.2 Issue started 12/30/2020 My Question or IssueMy issue is that I’ll be driving and have Spotify connected via Bluetooth but my car dash screen does not show the song title or the artist name....

075A71C4-C45F-4D24-9770-038DF7AAF638.jpeg
  • Casual Listener
  • Plan Premium Country USA Device iPhone X Operating System iOS 14.2   Issue started 12/30/2020   My Question or Issue My issue is that I’ll be driving and have Spotify connected ...
  • KnightedSol
  • Visitor
  • 35825 Views
  • 20 replies
  • 0 likes
  • 35825 Views
  • 20 replies
  • 0 likes

Superuser Contribution Lyrics no longer sync on TV

I have 2 TCL Roku TVs. The lyrics are no longer in sync-the lyrics actually jump ahead so you cannot even see what is currently being sung. Plan Premium Country United States Device TCL Roku TV Operating System TCL Roku TV My Question or Issue I have...

  • Regular
  • I have 2 TCL Roku TVs. The lyrics are no longer in sync-the lyrics actually jump ahead so you cannot even see what is currently being sung. Plan Premium Country United States Device TCL R...
  • signal7
  • Regular
  • 10690 Views
  • 86 replies
  • 18 likes
  • TV
  • 10690 Views
  • 86 replies
  • 18 likes

Superuser Contribution "Mark as finished" gone

PlanPremiumCountryUSADevicePixel 9 proOperating SystemAndroidMy Question or IssueA podcast I follow recently put older episodes behind a paywall – going forward, only the 3 most recent episodes will be free. When I navigate to the podcast page, the S...

  • Newbie
  • Plan Premium Country USA Device Pixel 9 pro Operating System Android My Question or Issue A podcast I follow recently put older episodes behind a paywall – going forward, only the 3 most re...
  • Yordan
  • Moderator
  • 117 Views
  • 1 replies
  • 0 likes
  • Other
  • 117 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error when trying to play or download video podcasts when connected to wifi

Hey, since months I cant play or download video podcasts (even if i choose audio only) when I am connected to wifi. The issue is not my wifi because it appears whenever I am connected to any wifi. When I deactivate wifi and use my mobile data, everyt...

  • Regular
  • Hey, since months I cant play or download video podcasts (even if i choose audio only) when I am connected to wifi. The issue is not my wifi because it appears whenever I am connected to any wifi. Wh...
  • Dessi
  • Moderator
  • 483 Views
  • 13 replies
  • 0 likes
  • music
  • 483 Views
  • 13 replies
  • 0 likes

Superuser Contribution how can i use crossfade on chromebook?

if im listening to a song that kind of merges with another song, example judge judy to sticky (by tyler the creator) it usually has crossfade, but when I'm on my Chromebook, there's just an awkward pause between the 2 songs

  • Visitor
  • if im listening to a song that kind of merges with another song, example judge judy to sticky (by tyler the creator) it usually has crossfade, but when I'm on my Chromebook, there's just an awkward p...
  • Yordan
  • Moderator
  • 65 Views
  • 1 replies
  • 0 likes
  • 65 Views
  • 1 replies
  • 0 likes

Superuser Contribution porque cuando quiero ver las letras de mi cancion me salen con fondo oscuro

cuando selecciono las letras de mi cancion me salen con fondo oscuro mas de lo normal antes salian con su color normal de la cancion ahoras las letras ya no salen blancos si no mas oscuros y su fondo mas todavia

  • Casual Listener
  • cuando selecciono las letras de mi cancion me salen con fondo oscuro mas de lo normal antes salian con su color normal de la cancion ahoras las letras ya no salen blancos si no mas oscuros y su fond...
  • ioto30
  • Casual Listener
  • 168 Views
  • 4 replies
  • 0 likes
  • 168 Views
  • 4 replies
  • 0 likes

Superuser Contribution Song available on Spotify Web, but not on the app

Hello.I have noticed some songs weren't available anymore on my playlists, so i assumed that the artist removed the song rights for Spotify.But, i decided to search the issue online, and found a link to the song on Spotify Web, and i opened, and i wa...

  • Music Fan
  • Hello. I have noticed some songs weren't available anymore on my playlists, so i assumed that the artist removed the song rights for Spotify. But, i decided to search the issue online, and found a ...
  • sbeat
  • Casual Listener
  • 6628 Views
  • 12 replies
  • 0 likes
  • Web Player
    Windows
  • 6628 Views
  • 12 replies
  • 0 likes

Superuser Contribution Spotify is Shuffling even when Shuffle is Off

Every time I try to play my liked songs, as always, this time Spotify shuffles no matter what I do, and is driving me crazy. Someone knows if this is a known bug or some new "Feature" that's gonna finally make me change to Amazon Music

  • Newbie
  • Every time I try to play my liked songs, as always, this time Spotify shuffles no matter what I do, and is driving me crazy. Someone knows if this is a known bug or some new "Feature" that's gonna fi...
  • RrrriotGrrrl
  • Visitor
  • 2815 Views
  • 5 replies
  • 2 likes
  • 2815 Views
  • 5 replies
  • 2 likes