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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 886 Views
  • 7 replies
  • 2 likes
  • Other
  • 886 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17304 Views
  • 8 replies
  • 1 likes
  • Other
  • 17304 Views
  • 8 replies
  • 1 likes

Samsung gear S3 - Remote conection

PlanPremiumCountry Argentina DeviceSamsung Galaxy 9+ & Samsung Gear S3 My Question or Issue I was using my Gear S3 connected to my phone throw Bluetooth as "remote".Today, just trying some functions, I connected the spotify app in the watch throw wif...

  • Newbie
  • Plan Premium Country  Argentina   Device Samsung Galaxy 9+ & Samsung Gear S3   My Question or Issue   I was using my Gear S3 connected to my phone throw Bluetooth as...
  • eboxbeatstyle
  • Casual Listener
  • 22605 Views
  • 45 replies
  • 22 likes
  • Other
    Samsung
  • 22605 Views
  • 45 replies
  • 22 likes

Superuser Contribution Build an Spotify app for LG Web OS TV

Hi Spotify.We need a app for LG Web OS TV.All popular app is Available on LG Content Store but I didn't find Spotify.Thank you for following up this problem for people like us who use this TV.

  • Casual Listener
  • Hi Spotify. We need a app for LG Web OS TV. All popular app is Available on LG Content Store but I didn't find Spotify. Thank you for following up this problem for people like us who use this TV.
  • LordHero
  • Casual Listener
  • 1051 Views
  • 2 replies
  • 0 likes
  • problem
  • 1051 Views
  • 2 replies
  • 0 likes

Firestick Crashing with Spotify

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) amazon firestick Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI recently purchased a new amazon firestick. I used an old version for a few y...

  • Visitor
  • Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) amazon firestick  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or...
  • BennoTim
  • Visitor
  • 2241 Views
  • 3 replies
  • 9 likes
  • Other
  • 2241 Views
  • 3 replies
  • 9 likes

Solved!!Superuser Contribution spotify.me

My Question or Issuespotify.me not working? i cant see my stats, it redirects me to this page instead.

  • Visitor
  • My Question or Issue spotify.me not working? i cant see my stats, it redirects me to this page instead.
  • Mario
  • Spotify Legend
  • 1508 Views
  • 1 replies
  • 0 likes
  • Other
  • 1508 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wont play on firestick

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have uninstalled and reinstalled, cleared data/cache, and it still will not work on my fire...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • Elena
  • Moderator
  • 286 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution Always problems with bluetooth connected devices

Why hasnt spotify fixed these bluetooth issues? I cant play spotify on my google chromecast and dont try suggesting the generic troubleshooting that never works. This is more involved then it being my devices fault. Bluetooth earbuds dont work. Bragi...

  • Visitor
  • Why hasnt spotify fixed these bluetooth issues? I cant play spotify on my google chromecast and dont try suggesting the generic troubleshooting that never works. This is more involved then it being m...
  • Katerina
  • Spotify Legend
  • 409 Views
  • 1 replies
  • 0 likes
  • 409 Views
  • 1 replies
  • 0 likes

Spotify not showing as Status on Discord

PlanFreeCountryIsraelOperating SystemWindows 10 My Question or IssueI connected my Spotify account to my Discord accountenabled Device Broadcast Statusturned everything ON on the Connections tabSpotify just doesn't show up!But if I use the web player...

  • Newbie
  • Plan Free Country Israel Operating System Windows 10   My Question or Issue I connected my Spotify account to my Discord account enabled Device Broadcast Status turned everything ON on...
  • 526 Views
  • 0 replies
  • 0 likes
  • Other
  • 526 Views
  • 0 replies
  • 0 likes

PLAN FAMILIAR Y ALEXA

.PlanFamiliar/PremiumCountry Device(Echo dot 3) My Question or IssueHola, me acabo de cambiar a un plan familiar, mi hermana y yo tenemos dispositivos echo dot alexa independientes, el problema es cuando ella quizo vincularlo con su cuenta, dice que ...

  • Visitor
  • . Plan Familiar/Premium Country   Device (Echo dot 3)   My Question or Issue Hola, me acabo de cambiar a un plan familiar, mi hermana y yo tenemos dispositivos echo dot alexa indep...
  • OviiiOne
  • Community Legend
  • 1126 Views
  • 1 replies
  • 0 likes
  • Other
  • 1126 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume mutes and changes to random song

PlanFamily PremiumCountryUSADeviceAcer Chromebook 11Operating SystemChrome OS My Question or IssueI'll be listening to a playlist and suddenly my audio will cut out, so ill click on the web player, and my volume will be all the way down on the player...

  • Visitor
  • Plan Family Premium Country USA Device Acer Chromebook 11 Operating System Chrome OS   My Question or Issue I'll be listening to a playlist and suddenly my audio will cut out, so ill c...
  • samanthaCginger
  • Newbie
  • 454 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 454 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music won't start on echo dot

My Question or IssueWhen I ask "Alexa start spotify". Alexa understand the command but the music will never play. I tried with other music provider like Amazon and it's working perfectly. I don't know where is the issues and how to deal with it. Than...

  • Visitor
  • My Question or Issue When I ask "Alexa start spotify". Alexa understand the command but the music will never play. I tried with other music provider like Amazon and it's working perfectly.  I ...
  • Elena
  • Moderator
  • 327 Views
  • 1 replies
  • 0 likes
  • Other
  • 327 Views
  • 1 replies
  • 0 likes

Suggestion Crossfade Next Song Button

Please create an option to crossfade between 2 and 12 seconds for when you hit the next song button. That would be epic! Could sound like an actual DJ

  • Newbie
  • Please create an option to crossfade between 2 and 12 seconds for when you hit the next song button. That would be epic! Could sound like an actual DJ
  • 349 Views
  • 0 replies
  • 0 likes
  • 349 Views
  • 0 replies
  • 0 likes

Background color

PlanFreeCountryUSDeviceiPhone XR Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe color flow setting is hard on my eyes, is there a way to turn this off so it’s just a simple black screen in the back of the album art?

  • Visitor
  • Plan Free Country US Device iPhone XR  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The color flow setting is hard on my eyes, is there a w...
  • OleI
  • Casual Listener
  • 622 Views
  • 1 replies
  • 2 likes
  • 622 Views
  • 1 replies
  • 2 likes

Roll-back from defective 1.31.0 to 1.20.0

You have to adapt my solution for the Firestick to Fire TVs by downloading v.1.20.0 from your computer to a thumb-drive, and then transferring that file to your Fire TV 1. Uninstall Spotify from TV. 2. Turn off auto updates on TV. 3. Ensure downloadi...

  • Visitor
  • You have to adapt my solution for the Firestick to Fire TVs by downloading v.1.20.0 from your computer to a thumb-drive, and then transferring that file to your Fire TV   1. Uninstall Spotify ...
  • 276 Views
  • 0 replies
  • 0 likes
  • 276 Views
  • 0 replies
  • 0 likes

Can't Install Spotify app on Firestick

PlanPremiumCountryUSADeviceSamsung Galaxy S9My Question or IssueNo sound when trying to connect Spotify from phone to Firestick so after rebooting my router and confirming both devices were on the same network, I tried to uninstall Spotify from the F...

  • Visitor
  • Plan Premium Country USA Device Samsung Galaxy S9 My Question or Issue No sound when trying to connect Spotify from phone to Firestick so after rebooting my router and confirming both devices ...
  • 579 Views
  • 0 replies
  • 0 likes
  • TV
  • 579 Views
  • 0 replies
  • 0 likes

Won't play on Xiaomi MiBox

Hi, Xiaomi mibox s Android 9 - Core Version 4.9.113 1.30.0 com.spotify.tv.android No Forced to stop app then open (still problem), unistall the app and install again (still problem), unistall with clean reinstall (https://community.spotify.com/t5/Spo...

  • Visitor
  • Hi,   Xiaomi mibox s Android 9 - Core Version 4.9.113 1.30.0 com.spotify.tv.android No Forced to stop app then open  (still problem),  unistall the app and install again (s...
  • 3674 Views
  • 0 replies
  • 5 likes
  • 3674 Views
  • 0 replies
  • 5 likes

Chromecast audio disconnects

Chromecast audio disconnects after a minute or so of playing any song. All has worked fine for the last 6 months until the last firmware update. Any connection?

  • Newbie
  • Chromecast audio disconnects after a minute or so of playing any song. All has worked fine for the last 6 months until the last firmware update. Any connection?
  • john_gateshead
  • Newbie
  • 9389 Views
  • 18 replies
  • 13 likes
  • 9389 Views
  • 18 replies
  • 13 likes

keyboard shortcuts in new Web Player?

Are there keyboard shortcuts in the new Web Player? I tried the old Web Player's keyboard shortcuts, but they didn't seem to work. =(

  • Regular
  • Are there keyboard shortcuts in the new Web Player?   I tried the old Web Player's keyboard shortcuts, but they didn't seem to work. =(
  • Tibo_De_Munck
  • Casual Listener
  • 3723 Views
  • 2 replies
  • 8 likes
  • Web Player
  • 3723 Views
  • 2 replies
  • 8 likes

[Playlists] Reproducir música aleatoriamente de todas las playlists.

Implementar un botón (como se ve en la imagen) donde reproduzca música aleatoriamente de todas las playlists y música favorita que tenemos en la biblioteca. PlanPremium

  • Casual Listener
  • Implementar un botón (como se ve en la imagen) donde reproduzca música aleatoriamente de todas las playlists y música favorita que tenemos en la biblioteca.    Plan Premium
  • 487 Views
  • 0 replies
  • 0 likes
  • Other
  • 487 Views
  • 0 replies
  • 0 likes

Superuser Contribution Lot of duplicate song in my Library

Hi everyone, I recently noticed that I have a lot a duplicate in my Library in a way I don't understand. For exemple I saved an album from the artist "La Femme" and in my Library I've two album. The first one is the full saved album and the other one...

  • Newbie
  •   Hi everyone,   I recently noticed that I have a lot a duplicate in my Library in a way I don't understand.   For exemple I saved an album from the artist "La Femme" and in my Li...
  • 8ten5_-9lufjq
  • Casual Listener
  • 3550 Views
  • 6 replies
  • 4 likes
  • music
    Other
  • 3550 Views
  • 6 replies
  • 4 likes

Superuser Contribution [iOS][Other] Spotify Kids should stop playing after the last track of an album

When my kids listen to some audiobooks in the evening when going to bed I find it rather annoying that the Spotify Kids app repeats the album instead of just stop playing when reaching the end of the album (like it is handled in the regular Spotify a...

  • Casual Listener
  • When my kids listen to some audiobooks in the evening when going to bed I find it rather annoying that the Spotify Kids app repeats the album instead of just stop playing when reaching the end of the...
  • Petya
  • Community Legend
  • 1991 Views
  • 5 replies
  • 3 likes
  • iOS
    Other
  • 1991 Views
  • 5 replies
  • 3 likes