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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • toby_07
  • Newbie
  • 959 Views
  • 8 replies
  • 2 likes
  • Other
  • 959 Views
  • 8 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17338 Views
  • 8 replies
  • 1 likes
  • Other
  • 17338 Views
  • 8 replies
  • 1 likes

[PS3] Unable to update to 1.22

CountryItalyDevicePlay Station 3My Question or Issue The application on PS3 is trying to update to v.1.22,when trying to download it fails and exits with error code 90810017I've already tried to remove and reinstall the app, but no luck.What can I do...

  • Newbie
  • Country Italy Device Play Station 3 My Question or Issue   The application on PS3 is trying to update to v.1.22, when trying to download it fails and exits with error code 90810017 ...
  • xCrazyMaik123x
  • Visitor
  • 1076 Views
  • 1 replies
  • 1 likes
  • ps3
  • 1076 Views
  • 1 replies
  • 1 likes

Solved!! Protected content on chromebook turned on but still not working

I use Web Player and each time i get on it comes up an error saying, "Enable secure playback in your browser". I allowed protected content in Settings and it still doesn't work. I noticed if I'm not signed in, it works. This problem has been going on...

  • Newbie
  • I use Web Player and each time i get on it comes up an error saying, "Enable secure playback in your browser". I allowed protected content in Settings and it still doesn't work. I noticed if I'm...
  • XoNation
  • Newbie
  • 10271 Views
  • 4 replies
  • 2 likes
  • Other
  • 10271 Views
  • 4 replies
  • 2 likes

I claimed my Google Mini but Date Window Closed

I claimed my free google Mini but turns out I didn't "All the way" claim it. I just saw the email today reminding me to "Finish" claiming it but Apartently the Window closed yesterday. Am I really out of luck because this is super disappointing. Why ...

  • Visitor
  • I claimed my free google Mini but turns out I didn't "All the way" claim it. I just saw the email today reminding me to "Finish" claiming it but Apartently the Window closed yesterday. Am I really ou...
  • 473 Views
  • 0 replies
  • 0 likes
  • Other
  • 473 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs I didn't play

Appearing on my list of most popular songs of 2019 several bands that I have never played on Spotity, does not seem to be the option to remove.I already tried contact for support. Please get support to contact you as soon as possible or I'll look for...

  • Casual Listener
  • Appearing on my list of most popular songs of 2019 several bands that I have never played on Spotity, does not seem to be the option to remove. I already tried contact for support. Please get supp...
  • carlos_danker
  • Casual Listener
  • 531 Views
  • 4 replies
  • 0 likes
  • Other
  • 531 Views
  • 4 replies
  • 0 likes

Solved!! Playlist loading efficiency problem in Windows Phone 10 app

Hello, I recently got myself a Windows Phone 10 smartphone (Lumia 640) and downloaded Spotify on it. The problem is, that the app takes a whoooole lot of time to load my most used playlist, which has over 400 songs in it. It deals with loading other ...

  • Casual Listener
  • Hello,   I recently got myself a Windows Phone 10 smartphone (Lumia 640) and downloaded Spotify on it.   The problem is, that the app takes a whoooole lot of time to load my most used p...
  • Flor42
  • Casual Listener
  • 1682 Views
  • 9 replies
  • 0 likes
  • Other
  • 1682 Views
  • 9 replies
  • 0 likes

Amazon Playlists

Hi, I Expired my Prime membership last year. How can I retreive my Amazon Playlists bac to Spotify? Thank you Best,Alan.

  • Regular
  • Hi,   I Expired my Prime membership last year. How can I retreive my Amazon Playlists bac to Spotify?   Thank you   Best, Alan.  
  • 344 Views
  • 0 replies
  • 0 likes
  • music
    Other
    Samsung
  • 344 Views
  • 0 replies
  • 0 likes

Spotfy Connect não funciona corretamente

Plan(Premium)CountryBrasilDevice(iPhone XR)Operating System(iOS 13.3) My Question or IssueQuando eu tento usar o Spotify Connect para ouvir música na minha TV aparece que está conectando e o aplicativo abre, mas não entra direto e eu preciso fazer lo...

  • Visitor
  • Plan (Premium) Country Brasil Device (iPhone XR) Operating System (iOS 13.3)   My Question or Issue Quando eu tento usar o Spotify Connect para ouvir música na minha TV aparece que est...
  • 497 Views
  • 0 replies
  • 0 likes
  • Connect
  • 497 Views
  • 0 replies
  • 0 likes

Superuser Contribution Getting rid of bot plays and followers

Last week a song of ours (Whisky by Kings of Our Kin) was added to 2 playlists (Whow and Epic by user Whatzzup). We got a lot of listens quickly (around 6k over the course of the week), but have just recently realized from a little bit of research th...

  • Newbie
  • Last week a song of ours (Whisky by Kings of Our Kin) was added to 2 playlists (Whow and Epic by user Whatzzup). We got a lot of listens quickly (around 6k over the course of the week), but have just...
  • vxd
  • Roadie
  • 10530 Views
  • 4 replies
  • 3 likes
  • music
  • 10530 Views
  • 4 replies
  • 3 likes

Web Player after Car Player

Plan: Premium FamilyCountry: US Device: Android (Samsung Galaxy) + Chrome (on Mac) My Question or IssueSetup:At work I am on work wi-fi, Incognito window: open.spotify.com - things work fineIn car I connect to bluetooth speaker to listen to music via...

  • Visitor
  • Plan: Premium Family Country: US   Device: Android (Samsung Galaxy) + Chrome (on Mac)   My Question or Issue Setup: At work I am on work wi-fi, Incognito window: open.spotify.com - t...
  • 280 Views
  • 0 replies
  • 0 likes
  • Other
  • 280 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Chromes OS Spotify not fitting screen

PlanPremiumUSACountry DeviceAcer r11 ChromebookOperating SystemChrome OS (up to date) My Question or IssueHello, I am using the Google Play Store Spotify app. The app has two settings of screen size, a small vertical rectangle and full screen. The fu...

  • Newbie
  •   Plan Premium USACountry   Device Acer r11 Chromebook Operating System Chrome OS (up to date)   My Question or Issue Hello,            I am u...
  • viewtifuljoey5
  • Casual Listener
  • 2469 Views
  • 4 replies
  • 0 likes
  • Other
  • 2469 Views
  • 4 replies
  • 0 likes

Using the browser as a "mini player"

PlanPremiumDeviceWeb (FF+Chrome known)Operating SystemLinux My Question or IssueUntil quite recently it was possible in the web player to shrink the window down to just contain the control bar. However, this has been changed and now once you resize t...

  • Newbie
  • Plan Premium Device Web (FF+Chrome known) Operating System Linux   My Question or Issue Until quite recently it was possible in the web player to shrink the window down to just contain t...
  • 421 Views
  • 0 replies
  • 0 likes
  • Other
  • 421 Views
  • 0 replies
  • 0 likes

Spotify adding songs to the top of playlist instead of the bottom

PlanPremiumCountryUnited StatesDeviceWeb PlayerOperating SystemChrome OS My Question or IssueWhenever I add songs to my playlist, it will add them to the top instead of the bottom like it used to. This now messes up my large playlist that had many ol...

  • Casual Listener
  •   Plan Premium Country United States Device Web Player Operating System Chrome OS   My Question or Issue Whenever I add songs to my playlist, it will add them to the top instead ...
  • eltoch
  • Composer
  • 363 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duplicate albums

Hello.I found a bug/glitch in the web player version of spotify: There are four versions of Drake's "Views" album (2 clean and 2 explicit versions). The clean versions are exactly identical, so are the explicit albums. Can somebody please explain why...

  • Casual Listener
  • Hello. I found a bug/glitch in the web player version of spotify: There are four versions of Drake's "Views" album (2 clean and 2 explicit versions). The clean versions are exactly identical, so are...
  • Peter
  • Spotify Legend
  • 3251 Views
  • 2 replies
  • 0 likes
  • Other
  • 3251 Views
  • 2 replies
  • 0 likes

What is going on ?

What is going with these two apps ? I my post was blocked I had to change the spelling?

  • Casual Listener
  • What is going with these two apps ? I my post was blocked I had to change the spelling?  
  • 260 Views
  • 0 replies
  • 0 likes
  • Other
  • 260 Views
  • 0 replies
  • 0 likes

Muscixmatch Problem

I have been using spotifuggle for a few years sometimes in premium sometimes not. At the moment I am premium. I am using a GT King android box, running OS 9.I have a thai wife so i downloaded musicxmatch to help her understand the songs. I have used ...

  • Casual Listener
  • I have been using spotifuggle for a few years sometimes in premium sometimes not. At the moment I am premium. I am using a GT King android box, running OS 9. I have a thai wife so i downloaded music...
  • 273 Views
  • 0 replies
  • 0 likes
  • Other
  • 273 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Wrong spelling in Argentinian translations

Hello, I've seen a lot of spelling mistakes in the Argentinian translation. For example on the web, it says "Registráte" (Register - imperative), while that's totally incorrect. The accent (á) does not belong there. Could you please check the transla...

  • Casual Listener
  • Hello, I've seen a lot of spelling mistakes in the Argentinian translation. For example on the web, it says "Registráte" (Register - imperative), while that's totally incorrect. The accent (á) does n...
  • Peter
  • Spotify Legend
  • 727 Views
  • 4 replies
  • 0 likes
  • Other
  • 727 Views
  • 4 replies
  • 0 likes

Setting a device for Alexa to play through

I have set up Alexa with Spotify. Aside from Alexa, one other device that I have connected is my laptop, which has a Klipsch ProMedia 5.1 Ultra speaker system. This is my preferred device as I want to listen to music via the speakers connected to my ...

  • Visitor
  • I have set up Alexa with Spotify.  Aside from Alexa, one other device that I have connected is my laptop, which has a Klipsch ProMedia 5.1 Ultra speaker system.  This is my preferred device...
  • 295 Views
  • 0 replies
  • 0 likes
  • Other
  • 295 Views
  • 0 replies
  • 0 likes

Web Player, Windows 10 Client, Galaxy S10 Android app not playing; Android app on HTC One M9 does

PlanPremiumCountryUS/CanadaDeviceWindows 10 client/Firefox Web Player/Android on Samsung Galaxy S10 My Question or IssueAs the title states, I can only play Spotify on my HTC One M9 out of the above options. I am in Canada and have a US-based account...

  • Newbie
  • Plan Premium Country US/Canada Device Windows 10 client/Firefox Web Player/Android on Samsung Galaxy S10   My Question or Issue As the title states, I can only play Spotify on my HTC One...
  • 312 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 312 Views
  • 0 replies
  • 0 likes

BOSE Home Speakers 500 & Spotify

PlanPremiumCanada DeviceSamsung Galaxy S8Operating SystemAndroid Oreo We have 2 Spotify email accounts and 2 Bose 500 Home Speakers. Is it possible to send (stream) music to one speaker using one email account.And send (stream) music to the other spe...

  • Regular
  • Plan Premium Canada   Device Samsung Galaxy S8 Operating System Android Oreo   We have 2 Spotify email accounts and 2 Bose 500 Home Speakers. Is it possible to send (stream) m...
  • TwoThuggaTune
  • Newbie
  • 902 Views
  • 1 replies
  • 1 likes
  • Connect
  • 902 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify plays a different song than it shows on App with Alexa multi room

PlanPremiumCountry USADevice(iPhone X)Operating System(iOS 12) My Question or IssueWith Alexa multi room speaker setup in use, I noticed sometimes a new song starts playing and the slides goes to end and changes the song. Hence, the screen shows a di...

  • Newbie
  • Plan Premium Country  USA Device (iPhone X) Operating System (iOS 12)   My Question or Issue With Alexa multi room speaker setup in use, I noticed sometimes a new song starts play...
  • Guido
  • Spotify Legend
  • 1545 Views
  • 2 replies
  • 1 likes
  • music
  • 1545 Views
  • 2 replies
  • 1 likes