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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • toby_07
  • Newbie
  • 958 Views
  • 8 replies
  • 2 likes
  • Other
  • 958 Views
  • 8 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17332 Views
  • 8 replies
  • 1 likes
  • Other
  • 17332 Views
  • 8 replies
  • 1 likes

How do I set up for listening to music online without connecting to the phone?

PlanFreeCountryThailandDeviceGalaxy Watch Active 2 eSIMOperating SystemTizen 4.0.0.6 My Question or IssueCurrently the open application Spotify in a galaxy watch active 2 eSIM, the system will always connect to the phone first. How can I listen to St...

  • Visitor
  • Plan Free Country Thailand Device Galaxy Watch Active 2 eSIM Operating System Tizen 4.0.0.6   My Question or Issue Currently the open application Spotify in a galaxy watch active 2 eSI...
  • 272 Views
  • 0 replies
  • 1 likes
  • Other
    Samsung
  • 272 Views
  • 0 replies
  • 1 likes

something weird in a song

Hello, I was listening to a song called The Best of Times by Perry Como, from the album "The Essential Perry Como" https://open.spotify.com/track/06wqSj28pkOtK7cxrihkTq?si=AFmM8XMvT0WPm30PaNztgw and at 1:11 there's a strange shouting sound that seems...

  • Newbie
  • Hello, I was listening to a song called The Best of Times by Perry Como, from the album "The Essential Perry Como" https://open.spotify.com/track/06wqSj28pkOtK7cxrihkTq?si=AFmM8XMvT0WPm30PaNztgw...
  • Jose_M
  • Spotify Star
  • 345 Views
  • 1 replies
  • 0 likes
  • Other
  • 345 Views
  • 1 replies
  • 0 likes

Webplayer "play" button doesn't work. (No devices listed on webplayer, not even itself))

I'm on a premium account, in Ireland. I've listened to spotify webplayer at work for a couple years now (as cannot download the desktop app to my work laptop)I have an iPhone 11 handset and spotify plays perfectly on that just by itself. It also play...

  • Newbie
  • I'm on a premium account, in Ireland. I've listened to spotify webplayer at work for a couple years now (as cannot download the desktop app to my work laptop) I have an iPhone 11 handset and sp...
  • 643 Views
  • 0 replies
  • 0 likes
  • music
  • 643 Views
  • 0 replies
  • 0 likes

[Web Player] Search loads only 80 results

Hello,I am experiencing the following issue when entering a search in the Web Player: all searches (songs, artists, albums, etc.) are limited to 80 results. See this screenshot showing only 80 song results for the (widely used) keyword "love": The ex...

spotify-search-issue
  • Music Fan
  • Hello, I am experiencing the following issue when entering a search in the Web Player: all searches (songs, artists, albums, etc.) are limited to 80 results.   See this screenshot showing on...
  • LuHulio
  • Music Fan
  • 718 Views
  • 2 replies
  • 0 likes
  • Other
  • 718 Views
  • 2 replies
  • 0 likes

Unable to skip tracks from steering wheel using Spotify app for Mini Connected

PlanPremiumCountryMexicoDeviceSamsung Galaxy S10+Operating SystemAndroid P (9.0) My Question or IssueHi guys, I've been using the Spotify app from Mini Connected on a 2019 Mini JCW. Everything works fine, except that when I try to skip tracks using t...

  • Casual Listener
  • Plan Premium Country Mexico Device Samsung Galaxy S10+ Operating System Android P (9.0)   My Question or Issue Hi guys,   I've been using the Spotify app from Mini Connected on ...
  • Jommie
  • Casual Listener
  • 972 Views
  • 1 replies
  • 1 likes
  • Samsung
  • 972 Views
  • 1 replies
  • 1 likes

Connect is not working

PlanPremiumDevicePC / iPhoneOperating SystemWindows 10 / iOS 10 My Question or IssueThings had been going smoothly for a while. Connect had been working as expected until a recent update. I noticed that if I logged out or my computer restarted, resta...

  • Newbie
  • Plan Premium Device PC / iPhone Operating System Windows 10 / iOS 10   My Question or Issue Things had been going smoothly for a while. Connect had been working as expected until a recen...
  • 372 Views
  • 0 replies
  • 1 likes
  • Connect
  • 372 Views
  • 0 replies
  • 1 likes

Superuser Contribution Can't reply to forum posts

Why am I not seeing a reply button anywhere? I'm hoping to post a solution I've found to this problem... Is the forum broken, or is it my account, or what?

  • Visitor
  •   Why am I not seeing a reply button anywhere? I'm hoping to post a solution I've found to this problem...   Is the forum broken, or is it my account, or what?
  • bjornolapersson
  • Regular
  • 2737 Views
  • 4 replies
  • 3 likes
  • Other
  • 2737 Views
  • 4 replies
  • 3 likes

Superuser Contribution [Web Player] UI Ugly update !

Hello, No ! what's this ugly update we have ! new UI design is so ugly ! i don't like this ugly tiles !How can i back to previous UI ? PlanPremiumOperating System(Windows 10)

  • Visitor
  • Hello,   No ! what's this ugly update we have ! new UI design is so ugly ! i don't like this ugly tiles ! How can i back to previous UI ?   Plan Premium Operating System (Windows 10...
  • Guido
  • Spotify Legend
  • 611 Views
  • 1 replies
  • 0 likes
  • Other
  • 611 Views
  • 1 replies
  • 0 likes

Can I use a liveset as a Podcast?

I was wondering if it is allowed to share livesets in podcasts. I know a lot of people will like this, because not everyone wants to hear it on YouTube. I don't want to earn money with it or something. Or can I get claims from artistst or labels if I...

  • Casual Listener
  • I was wondering if it is allowed to share livesets in podcasts. I know a lot of people will like this, because not everyone wants to hear it on YouTube. I don't want to earn money with it or somethin...
  • 464 Views
  • 0 replies
  • 0 likes
  • Other
  • 464 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cannot connect to Sonos from one account of premium family plan

PlanPremium FamilyCountrySingaporeDeviceMultipleOperating SystemAndroid (7 and 10) I have a premium family plan with two members/accounts. For one account I am able to connect and play on my Sonos Play 1. However, with the other account (my wife's) I...

  • Casual Listener
  • Plan Premium Family Country Singapore Device Multiple Operating System Android (7 and 10)   I have a premium family plan with two members/accounts. For one account I am able to connect ...
  • Guido
  • Spotify Legend
  • 1520 Views
  • 5 replies
  • 1 likes
  • 1520 Views
  • 5 replies
  • 1 likes

Superuser Contribution "I don't like this song/artist" missing when listening to Discover Weekly Playlist on web player

PlanPremiumCountryUSADeviceDell Optiplex 9020Operating SystemWindows 10 I normally use the Android app on my Note 9 to listen to music, but I decided to use the web player for the first time today. I noticed that, while listening to my Discover Weekl...

received_361574874457939.png
  • Casual Listener
  • Plan Premium Country USA Device Dell Optiplex 9020 Operating System Windows 10   I normally use the Android app on my Note 9 to listen to music, but I decided to use the web player for ...
  • Guido
  • Spotify Legend
  • 1121 Views
  • 3 replies
  • 2 likes
  • music
  • 1121 Views
  • 3 replies
  • 2 likes

Web player changes

Hello, Why can't I now see my playlist lists sorted on the left in the web player? This worked well a few days ago I used this feature a lot in order to sort my Playlists by going up or down Please help Thanks

  • Casual Listener
  • Hello,   Why can't I now see my playlist lists sorted on the left in the web player? This worked well a few days ago   I used this feature a lot in order to sort my Playlists by going u...
  • user-removed
  • Not applicable
  • 3831 Views
  • 6 replies
  • 0 likes
  • Other
  • 3831 Views
  • 6 replies
  • 0 likes

Music played from Alexa cutting out on Sonos

I am on a premium family plan in the UK.We have only just started subscribing to Spotify and might cancel the subscription already as we try playing music from Alexa on the Sonos, and the music cuts out quite often.It will be playing a song, stop for...

  • Newbie
  • I am on a premium family plan in the UK. We have only just started subscribing to Spotify and might cancel the subscription already as we try playing music from Alexa on the Sonos, and the music cut...
  • user-removed
  • Not applicable
  • 929 Views
  • 1 replies
  • 0 likes
  • music
  • 929 Views
  • 1 replies
  • 0 likes

Fix Display on Chromebook

PlanPremiumCountryUSDeviceHP ChromebookOperating SystemGoogle Chrome OS, Version 78.0.3904.106 My Question or IssueCan anyone help me fix the way playlists display on my Chrome book? It only shows three songs at a time, it doesn't show any track deta...

  • Casual Listener
  • Plan Premium Country US Device HP Chromebook Operating System Google Chrome OS, Version 78.0.3904.106   My Question or Issue Can anyone help me fix the way playlists display on my Chro...
  • 453 Views
  • 0 replies
  • 0 likes
  • Other
  • 453 Views
  • 0 replies
  • 0 likes

Solved!! Chromecast Audio won't connect

Hi, I'm using an android phone (Nexus 5x, stock rom) to control Spotify playback on my Chromecast Audio.From time to time the connection was "shaky", meaning that skip track, volume control etc. did not work for a moment, then it worked again.Also so...

  • Casual Listener
  • Hi,   I'm using an android phone (Nexus 5x, stock rom) to control Spotify playback on my Chromecast Audio. From time to time the connection was "shaky", meaning that skip track, volume contro...
  • farmerjohn
  • Visitor
  • 38886 Views
  • 27 replies
  • 4 likes
  • 38886 Views
  • 27 replies
  • 4 likes

Solved!! Terms of Agreement

May I have the newest terms of agreement, privacy, etc. please? 

  • Visitor
  • May I have the newest terms of agreement, privacy, etc. please?  
  • OneByBoo
  • Roadie
  • 829 Views
  • 1 replies
  • 0 likes
  • Other
  • 829 Views
  • 1 replies
  • 0 likes

Superuser Contribution Echo says “subscription package is insufficient and does not support streaming on this device”

I Have a family premium subscription and have ALWAYS been able to use "ALexa" to play Spotify. To Ensure that it doesn't cut one of us off Alexa even has her own account (one of 6 family members effectively). This issue SEEMS to have occurred as Spot...

  • Casual Listener
  • I Have a family premium subscription and have ALWAYS been able to use "ALexa" to play Spotify.  To Ensure that it doesn't cut one of us off Alexa even has her own account (one of 6 family member...
  • Guido
  • Spotify Legend
  • 1534 Views
  • 3 replies
  • 1 likes
  • Other
  • 1534 Views
  • 3 replies
  • 1 likes

Superuser Contribution Why does Spotify Windows app (win 10) not show sonos speakers?

This is a new issue, I used to simply access all my sonos speaker vai the spotify app in windows 10, then recenty this functionality has been intermitant at best. All the devices are on the same network, and I can use the Sono windows app to access a...

  • Casual Listener
  • This is a new issue, I used to simply access all my sonos speaker vai the spotify app in windows 10, then recenty this functionality has been intermitant at best.    All the devices are o...
  • Guido
  • Spotify Legend
  • 860 Views
  • 4 replies
  • 1 likes
  • 860 Views
  • 4 replies
  • 1 likes

BMW Spotify Issue

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy 9, BMW 1 SeriesOperating SystemAndroid 9 My Question or IssueI have a BMW 1 Series 19 plate when i use the Spotify integration in my car i can access all my playlists etc but i cannot change the so...

  • Newbie
  • Plan Premium Country United Kingdom Device Samsung Galaxy 9, BMW 1 Series Operating System Android 9    My Question or Issue I have a BMW 1 Series 19 plate when i use the Spotify ...
  • 957 Views
  • 0 replies
  • 1 likes
  • Connect
  • 957 Views
  • 0 replies
  • 1 likes