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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • alejandroportsv
  • Newbie
  • 754 Views
  • 5 replies
  • 2 likes
  • Other
  • 754 Views
  • 5 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17268 Views
  • 8 replies
  • 1 likes
  • Other
  • 17268 Views
  • 8 replies
  • 1 likes

Spotify web player song breaks after 9 seconds

PlanFreeCountryUSADeviceChromebookOperating SystemGoogle Chrome OS 76.0.3809.38 (Official Build) beta (64-bit) My Question or IssueHi!! Whenever I'm playing music on my chromebook, the song freezes at 0:09 seconds and then resumes by itself from wher...

  • Visitor
  • Plan Free Country USA Device Chromebook Operating System Google Chrome OS 76.0.3809.38 (Official Build) beta (64-bit)   My Question or Issue Hi!! Whenever I'm playing music on my chr...
  • user-removed
  • Not applicable
  • 810 Views
  • 1 replies
  • 0 likes
  • Other
  • 810 Views
  • 1 replies
  • 0 likes

Discord connection problem

PlanPremiumCountryVietnamDeviceAcer Aspire E 15Operating SystemWindows 10 My Question or IssueHello, I'm having an issue regarding the connection between Discord and Spotify. I've connected my Spotify to my Discord account already, and the "Listening...

  • Newbie
  • Plan Premium Country Vietnam Device Acer Aspire E 15 Operating System Windows 10   My Question or Issue Hello, I'm having an issue regarding the connection between Discord and Spotify....
  • 475 Views
  • 0 replies
  • 0 likes
  • Other
  • 475 Views
  • 0 replies
  • 0 likes

Submitting a single to Spotify playlists

I've heard you are supposed to give yourself at least 5-6 weeks for your album to be uploaded to all stores/sites when using Distrokid, this apparently gives you ample time to submit a song to Spotify playlists. What I want to know is, is it the same...

  • Gig Goer
  • I've heard you are supposed to give yourself at least 5-6 weeks for your album to be uploaded to all stores/sites when using Distrokid, this apparently gives you ample time to submit a song to Spotif...
  • pxtrxck
  • Music Fan
  • 653 Views
  • 1 replies
  • 0 likes
  • Other
  • 653 Views
  • 1 replies
  • 0 likes

Discover weekly playlist isn't working anymore

PlanPremiumCountryFrance Hello, My discover weekly playlist hasn't been working for 2 weeks in a row. It is now only filled with Japanese and video games music as you can see:https://imgur.com/a/iYNT318 How do I fix this ?

  • Casual Listener
  • Plan Premium Country France   Hello,   My discover weekly playlist hasn't been working for 2 weeks in a row. It is now only filled with Japanese and video games music as you can see:...
  • Glasspathways
  • Casual Listener
  • 453 Views
  • 1 replies
  • 0 likes
  • Other
  • 453 Views
  • 1 replies
  • 0 likes

Spotify crashes my entire computer every time I get a video ad.

PlanFreeCountryUnited StatesDeviceComputer, specs listed below:Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz16 GB RAMAMD Radeon R7 450 GPU with 2 GB VRAM144hz monitorOperating SystemWindows 10My Question or IssueAlright, so I'm getting a bit of a weird iss...

  • Visitor
  • Plan Free Country United States Device Computer, specs listed below: Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz 16 GB RAM AMD Radeon R7 450 GPU with 2 GB VRAM 144hz monitor Operating System ...
  • 471 Views
  • 0 replies
  • 0 likes
  • Other
  • 471 Views
  • 0 replies
  • 0 likes

I cannot add or remove songs from my playlist.

PlanFreeCountryUnited StatesDevicePixel 3Operating SystemAndroid Pie My Question or IssueI am unable to add or remove songs from my main playlist. I tried on my smaller playlist that has about 30 songs and adding and removing songs worked with no pro...

  • Newbie
  • Plan Free Country United States Device Pixel 3 Operating System Android Pie   My Question or Issue I am unable to add or remove songs from my main playlist. I tried on my smaller playl...
  • 285 Views
  • 0 replies
  • 0 likes
  • Other
  • 285 Views
  • 0 replies
  • 0 likes

Filter on albums page should support artist names

The Android App allows to filter library albums by title or artist. The windows desktop app does not support artist names and it would be nice to have this feature.

  • Regular
  • The Android App allows to filter library albums by title or artist. The windows desktop app does not support artist names and it would be nice to have this feature.
  • dperitch
  • Visitor
  • 1084 Views
  • 3 replies
  • 4 likes
  • Desktop
    Your Music
  • 1084 Views
  • 3 replies
  • 4 likes

Japanese Music

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10My Question or IssueI'm really into Japanese 80s pop and Japanese music in general. But I've never been able to listen to any Japanese music on Spotify since they've never had any ...

  • Visitor
  •   Plan Premium Country United States Device Desktop Operating System Windows 10 My Question or Issue I'm really into Japanese 80s pop and Japanese music in general. But I've never been...
  • Yogii_C
  • Gig Goer
  • 624 Views
  • 1 replies
  • 0 likes
  • Other
  • 624 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Radio] Start Radio not working correctly

Free VersionUnited StatesChromebook/Chrome Web PlayerI've been having an ongoing issue for the past month or so. I made my community profile specifically so I could ask about this. No matter what, if I try to "Start Radio" for a playlist or a song my...

  • Newbie
  • Free Version United States Chromebook/Chrome Web Player I've been having an ongoing issue for the past month or so. I made my community profile specifically so I could ask about this. No matter wh...
  • Guido
  • Spotify Legend
  • 800 Views
  • 1 replies
  • 1 likes
  • Other
  • 800 Views
  • 1 replies
  • 1 likes

Superuser Contribution Following a private playlist?

I noticed that on my Friend Activity, I could see a friend listening to a song from a playlist that's apparently set to private.I first thought it was the name of the album but when I clicked on it, it showed a playlist that my friend had made. Howev...

  • Newbie
  • ...n it, it showed a playlist that my friend had made. However, she does not have that playlist in her Public Playlists page. I'm guessing if a playlist that's created by you is not on your Public P...
  • user-removed
  • Not applicable
  • 7634 Views
  • 5 replies
  • 0 likes
  • Other
  • 7634 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Local Files won't load as soon as you connect to a Wifi-Speaker

Plan: PremiumCountry: Germany DeviceSmartphone (Android 9.0) and also Laptop ( Windows 10)Wifi Speaker:Teufel Raumfeld stereo S I've downloaded some songs to my local files. I can also play them on the integrated speaker of my Laptop and even on my s...

  • Visitor
  •   Plan: Premium Country: Germany   Device Smartphone (Android 9.0) and also Laptop ( Windows 10) Wifi Speaker: Teufel Raumfeld stereo S     I've downloaded some son...
  • Guido
  • Spotify Legend
  • 686 Views
  • 1 replies
  • 1 likes
  • Other
  • 686 Views
  • 1 replies
  • 1 likes

Superuser Contribution La musica se detiene después de unos minutos en ps3

PlanPremiumCountryArgentinaDevicePS3 My Question or IssueLa musica se detiene después de unos minutos de reproducción en ps3, tengo que volver a poner play para que continue, no puedo escuchar un album p playlist de corrido.Por favor ayuda,Gracias

  • Casual Listener
  • Plan Premium Country Argentina Device PS3   My Question or Issue La musica se detiene después de unos minutos de reproducción en ps3, tengo que volver a poner play para que continue, no ...
  • Guido
  • Spotify Legend
  • 581 Views
  • 1 replies
  • 0 likes
  • ps3
  • 581 Views
  • 1 replies
  • 0 likes

Skips after 40 seconds

Spotify skips all tracks after somewhere between 30 seconds to 50 seconds. So I gewt to hear a lot of introes, and nothing else. It is on my phone, my computer and on my webplayer. I have erased and re-sintalled it, restarted computers and phone and ...

  • Visitor
  • Spotify skips all tracks after somewhere between 30 seconds to 50 seconds. So I gewt to hear a lot of introes, and nothing else. It is on my phone, my computer and on my webplayer. I have erased and ...
  • 634 Views
  • 0 replies
  • 0 likes
  • music
    Samsung
  • 634 Views
  • 0 replies
  • 0 likes

[Android][Search] Why can't I find this song on Spotify, nor its album?

I don't remember how, but I have this bonus track from Madcon in my "Liked" playlist. But I can't open the album of the song by tapping on the "go to album" because the songs are gray (except this one) and can't be played. So strange and annoying. An...

  • Newbie
  • I don't remember how, but I have this bonus track from Madcon in my "Liked" playlist. But I can't open the album of the song by tapping on the "go to album" because the songs are gray (except this on...
  • 384 Views
  • 0 replies
  • 0 likes
  • Android
    Search
  • 384 Views
  • 0 replies
  • 0 likes

Dekstop Webplayer Bug: Track Rotation Locked when in Radio Mode

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 10 My IssueSo I've had a few complaints recently with the June Update that took away basic features, and I realize those were for some reason done intentionally by Spotify. This new Issue I...

  • Gig Goer
  • Plan Premium Country USA Device Desktop PC Operating System Windows 10   My Issue So I've had a few complaints recently with the June Update that took away basic features, and I realiz...
  • 298 Views
  • 0 replies
  • 0 likes
  • Other
  • 298 Views
  • 0 replies
  • 0 likes

Chromecast stuttering/pausing

Plan: Premium (Family)Country: USA DevicesGoogle Home Mini (x4)Google Chromecast AudioSony HT-Z9F sound bar with Chromecast built-in My Question or IssueWhen casting music to chromecast-enabled devices, I have noticed that music will sometimes pause ...

  • Regular
  • Plan: Premium (Family) Country: USA   Devices Google Home Mini (x4) Google Chromecast Audio Sony HT-Z9F sound bar with Chromecast built-in   My Question or Issue When castin...
  • 1483 Views
  • 0 replies
  • 9 likes
  • Sony
  • 1483 Views
  • 0 replies
  • 9 likes

Cannot find an album that has been recently released

I cannot find "Quocumque jeceris stabit" by Uzeda (neither from my iPhone nor from my laptop) and I am 100% sure it is on Spotify (see screenshot) because a friend of mine can see it. As far as I know, we both have a Premium Subscription purchased in...

  • Casual Listener
  • I cannot find "Quocumque jeceris stabit" by Uzeda (neither from my iPhone nor from my laptop) and I am 100% sure it is on Spotify (see screenshot) because a friend of mine can see it. As far as I kno...
  • Brunelicia
  • Community Legend
  • 432 Views
  • 3 replies
  • 0 likes
  • Other
  • 432 Views
  • 3 replies
  • 0 likes

Missing Song?

PlanPremiumCountryIDDeviceAndroid Realme 2Operating SystemWindows 10 My Question or IssueWhy are songs in my country incomplete, example there's no Mika - Boum Boum Boum. Why?

  • Visitor
  • Plan Premium Country ID Device Android Realme 2 Operating System Windows 10   My Question or Issue Why are songs in my country incomplete, example there's no Mika - Boum Boum Boum. Why?
  • 378 Views
  • 0 replies
  • 0 likes
  • music
  • 378 Views
  • 0 replies
  • 0 likes

Android Auto album track order

I'm having the issue when you ask to have an album played on Android Auto and Spotify plays the songs on the album in the wrong order.

  • Regular
  • I'm having the issue when you ask to have an album played on Android Auto and Spotify plays the songs on the album in the wrong order.
  • lazpete
  • Casual Listener
  • 511 Views
  • 1 replies
  • 2 likes
  • Other
  • 511 Views
  • 1 replies
  • 2 likes