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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 848 Views
  • 7 replies
  • 2 likes
  • Other
  • 848 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17293 Views
  • 8 replies
  • 1 likes
  • Other
  • 17293 Views
  • 8 replies
  • 1 likes

I dont want to stream across all my devices when playing something

Hello, I tried searching and googling but didnt find anything that would answer my question, or anything where someone would even ask. Basically, is there a way to disable streaming across devices? Without completely signing out or going offline. I w...

  • Visitor
  • Hello,   I tried searching and googling but didnt find anything that would answer my question, or anything where someone would even ask.   Basically, is there a way to disable streaming...
  • Nico
  • Community Legend
  • 551 Views
  • 1 replies
  • 1 likes
  • Connect
    Other
  • 551 Views
  • 1 replies
  • 1 likes

Samsung gear sport watch

My Question or IssueI have bought a Samsung Gear Sport wacht. But i can't find the Spotify app in the Galaxy App Store on the Watch or in de Galaxy Watch app on my Iphone. I have contacted Samsung, they recommend me to aks the question here. Does any...

  • Visitor
  • My Question or Issue I have bought a Samsung Gear Sport wacht. But i can't find the Spotify app in the Galaxy App Store on the Watch or in de Galaxy Watch app on my Iphone.  I have contacted...
  • Nico
  • Community Legend
  • 508 Views
  • 1 replies
  • 1 likes
  • Samsung
  • 508 Views
  • 1 replies
  • 1 likes

Remove App Access via API

Hi, We're looking at integrating with the Spotify using the API. We have authorization working with 'Code Flow', but would like to be able to remove our own access using the API. We can delete our access tokens locally, but the app would still appear...

  • Casual Listener
  • Hi,   We're looking at integrating with the Spotify using the API.   We have authorization working with 'Code Flow', but would like to be able to remove our own access using the API. &...
  • Will78
  • Casual Listener
  • 3069 Views
  • 5 replies
  • 0 likes
  • Other
  • 3069 Views
  • 5 replies
  • 0 likes

How to Delete a Submitted Podcast Feed

I have two podcasts that were being added to Spotify through Buzzsprout but with Buzzsprouts free account it only allows uploading about two episodes a month. Now that Spotify has opened it up to add a podcast directly with an RSS feed, I deleted the...

  • Casual Listener
  • I have two podcasts that were being added to Spotify through Buzzsprout but with Buzzsprouts free account it only allows uploading about two episodes a month. Now that Spotify has opened it...
  • dvivo
  • Casual Listener
  • 18163 Views
  • 6 replies
  • 8 likes
  • podcast
    submission
  • 18163 Views
  • 6 replies
  • 8 likes

Podcast streaming count question

How are streAms counted on a podcast if it’s not your podcast. If a podcast plays your song on their podcast is the artist credited for the stream or does ascap recover? Also do you get a stream per each listener?

  • Roadie
  • How are streAms counted on a podcast if it’s not your podcast. If a podcast plays your song on their podcast is the artist credited for the stream or does ascap recover? Also do you get a stream per ...
  • 601 Views
  • 0 replies
  • 0 likes
  • Other
  • 601 Views
  • 0 replies
  • 0 likes

beep sound between the tracks

spotify:album:05wDP42RcMdy4C5dU1JYnxPlanPremiumCountryGermany DeviceMacbook ProOperating SystemHigh Sierra My Question or IssueWhen I listen the album: Paderewski: Piano Concerto/Danses polonaises, artist: Dang Thai sonBetween every tracks of this al...

  • Visitor
  • spotify:album:05wDP42RcMdy4C5dU1JYnx Plan Premium Country Germany   Device Macbook Pro Operating System High Sierra   My Question or Issue When I listen the album: Paderewski: P...
  • Bittencourt
  • Spotify Star
  • 888 Views
  • 1 replies
  • 0 likes
  • Other
  • 888 Views
  • 1 replies
  • 0 likes

Spotify can't play this right now - Marianas Trench ~ Ever After

PlanFreeCountry United StatesDeviceHP Laptop 15-bs0xx, Lenovo ChromebookOperating SystemWindows 10, Chrome OS My Question or Issue This has been bothering me for a while on the browser app. I installed the desktop app later on with no luck. For some ...

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  • Casual Listener
  • Plan Free Country  United States Device HP Laptop 15-bs0xx, Lenovo Chromebook Operating System Windows 10, Chrome OS   My Question or Issue  This has been bothering me for a ...
  • Fancymaster1
  • Casual Listener
  • 668 Views
  • 3 replies
  • 0 likes
  • music
  • 668 Views
  • 3 replies
  • 0 likes

LG WebOS no playback since 2.0.11

PlanPremiumCountryUnited KingdomDeviceLG OLED C7Operating SystemWebOS 05.80.15IssueSince updating to 2.0.11 of the WebOS version of Spotify I've not been able to play back any songs.Songs will 'play' for one second then stop. I had it occasionally wh...

  • Newbie
  • Plan Premium Country United Kingdom Device LG OLED C7 Operating System WebOS 05.80.15 Issue Since updating to 2.0.11 of the WebOS version of Spotify I've not been able to play back any son...
  • 408 Views
  • 0 replies
  • 0 likes
  • Other
  • 408 Views
  • 0 replies
  • 0 likes

PS4 not showing on devices available

I used to be able to listen to my spotify account on my ps4 but now i no longer am able to login. I pulled up the app on my phone and clicked on devices available and the PS4 is no longer on the list, just my echo dot. Everytime i open the app on the...

  • Visitor
  • I used to be able to listen to my spotify account on my ps4 but now i no longer am able to login. I pulled up the app on my phone and clicked on devices available and the PS4 is no longer on the...
  • 2361 Views
  • 0 replies
  • 0 likes
  • 2361 Views
  • 0 replies
  • 0 likes

Oooops, something went wrong. Reload

Hello, I'm having an issue with the web player on my free account.Whenever I go to the "featured" tab or "made for you" tab I get a red notification says "Oooops, something went wrong. Reload" that never goes away and no content pops up. I tried:Wind...

  • Casual Listener
  • Hello, I'm having an issue with the web player on my free account. Whenever I go to the "featured" tab or "made for you" tab I get a red notification says "Oooops, something went wrong. Reload"...
  • mosohodPeti
  • Composer
  • 928 Views
  • 1 replies
  • 4 likes
  • Other
  • 928 Views
  • 1 replies
  • 4 likes

Albums in Discover category (not discover weekly) do not update

PlanPremiumCountry USADeviceSamsung Galaxy 6, Dell LaptopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Usually, the albums under the discover section (through browse) update every day, or at least every couple days. The...

  • Casual Listener
  • Plan Premium Country  USA Device Samsung Galaxy 6, Dell Laptop Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Usually, the albums under...
  • Gruarn
  • Casual Listener
  • 918 Views
  • 8 replies
  • 1 likes
  • music
    Other
  • 918 Views
  • 8 replies
  • 1 likes

Only some songs playing

PlanPremiumCountryBelgiumDeviceAcer Aspire E5-771GOperating SystemWindows 10 My Question or IssueMultiple problems. First of all if i go to an artist and press play only some of the songs are playing. In my queue some slots are empty with play time '...

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  • Casual Listener
  •   Plan Premium Country Belgium Device Acer Aspire E5-771G Operating System Windows 10   My Question or Issue Multiple problems. First of all if i go to an artist and press play o...
  • Mantisentil
  • Community Legend
  • 3368 Views
  • 2 replies
  • 1 likes
  • music
    Other
  • 3368 Views
  • 2 replies
  • 1 likes

[All Platforms][Partnership] Import old Spotify stats (StreamingHistory.json) to Last.fm

Hello, I recently downloaded my personal data from Spotify from the "Privacy Settings" page. I believe they added this feature due to the GDPR. After downloading my data I was curious if I could use the StreamingHistory.json file to add scrobbles to ...

  • Casual Listener
  • Hello,   I recently downloaded my personal data from Spotify from the "Privacy Settings" page. I believe they added this feature due to the GDPR.  After downloading my data I was curious ...
  • 931 Views
  • 0 replies
  • 3 likes
  • All Platforms
    Partnership
  • 931 Views
  • 0 replies
  • 3 likes

Alexa Routine: Play to Multi-Room Group with Custom Name

Hi there! I have a bunch of Amazon Echo devices all over my house, and so I have a bunch of different custom group names within the Alexa app to turn on/off various room combinations. I absolutely adore the ability to play Spotify via routines - I di...

  • Regular
  • Hi there!    I have a bunch of Amazon Echo devices all over my house, and so I have a bunch of different custom group names within the Alexa app to turn on/off various room combinations. ...
  • 3721 Views
  • 0 replies
  • 3 likes
  • Other
  • 3721 Views
  • 0 replies
  • 3 likes

UI glitch on MINI Connected XL Spotify App

PlanPremiumCountryMexicoDeviceiPhone X connected to a MINI Cooper 2017Operating SystemIOS 12 with latest MINI Cooper Software Update My Question or IssueIn recent days I’ve noticed that a Spotify iOS update mess the UI displayed on MINI app side, i t...

  • Visitor
  • Plan Premium Country Mexico Device iPhone X connected to a MINI Cooper 2017 Operating System IOS 12 with latest MINI Cooper Software Update   My Question or Issue In recent days I’ve ...
  • Repabali
  • Newbie
  • 1436 Views
  • 2 replies
  • 0 likes
  • Other
  • 1436 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Music randomly pauses, and than resumes playing after certain amount of time.

PlanVIPDeviceLenovoOperating SystemUbuntu 18.04 Spotify is the best! but sometimes, it sucks. My spotify player stops randomly in the middle of the song. Spotify thinks it continue to play (The pause/play button is displaying the "pause" option), but...

  • Casual Listener
  • Plan VIP Device Lenovo Operating System Ubuntu 18.04  Spotify is the best! but sometimes, it sucks. My spotify player stops randomly in the middle of the song. Spotify thinks it&nbs...
  • Peter
  • Spotify Legend
  • 1832 Views
  • 3 replies
  • 0 likes
  • 1832 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't find users on my desktop app on my google chromebook

I have the desktop app on my google chromebook (I'm not sure if the type of computer effects how the app works) and I've tried the whole 'spotify:user:(insert username)' and my app isn't showing anything, it's saying unknown search or something like ...

  • Casual Listener
  •   I have the desktop app on my google chromebook (I'm not sure if the type of computer effects how the app works) and I've tried the whole 'spotify:user:(insert username)' and my app isn't show...
  • Guido
  • Spotify Legend
  • 1400 Views
  • 3 replies
  • 0 likes
  • Other
  • 1400 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't stay logged in on Chrome?

PlanFreeCountry USADeviceLenovo ideapad LaptopOperating SystemWindows 10 My Question or Issue I used to be able to stay logged in when logging in with Facebook, but now I can't. Whenever I close chrome, I have to log in to the webplayer again the nex...

  • Newbie
  • Plan Free Country  USA Device Lenovo ideapad Laptop Operating System Windows 10   My Question or Issue  I used to be able to stay logged in when logging in with Facebook, but...
  • Guido
  • Spotify Legend
  • 1278 Views
  • 3 replies
  • 0 likes
  • Other
  • 1278 Views
  • 3 replies
  • 0 likes

Superuser Contribution ChromeCast doesn't start radio when playlist reach end on Android

When I start ChromeCast from an Android letting it play a playlist the radio based on the playlist never starts when it reaches the end. When I try the same thing starting ChromeCast from an iPhone it does start the radio based on the playlist automa...

  • Casual Listener
  • When I start ChromeCast from an Android letting it play a playlist the radio based on the playlist never starts when it reaches the end. When I try the same thing starting ChromeCast from an iPhone i...
  • Guido
  • Spotify Legend
  • 569 Views
  • 1 replies
  • 0 likes
  • 569 Views
  • 1 replies
  • 0 likes

Superuser Contribution PS4 Pro Compressed Sound Quality 2019

PlanPremiumCountry United KingdomDevicePS4 Pro, Denon X4400H, KEF R900/300Operating SystemPS4 Pro My Question or IssueI have been a Premium customer for 3 years and my experience so far using Spotify connect via a Denon AVR X4400H has been excellent....

  • Casual Listener
  • Plan Premium Country United Kingdom Device PS4 Pro, Denon X4400H, KEF R900/300 Operating System PS4 Pro   My Question or Issue I have been a Premium customer for 3 years and my experien...
  • Guido
  • Spotify Legend
  • 5105 Views
  • 3 replies
  • 2 likes
  • Denon
  • 5105 Views
  • 3 replies
  • 2 likes