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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • spamgoesintrash1234
  • Newbie
  • 1323 Views
  • 11 replies
  • 4 likes
  • Other
  • 1323 Views
  • 11 replies
  • 4 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17502 Views
  • 8 replies
  • 1 likes
  • Other
  • 17502 Views
  • 8 replies
  • 1 likes

error has occurred

when i try to go onto web player it says log in and i do and then it says error has occured and it didnt do this yesterday so is spotify doing like a maintenance checkup or is there a problem with the servers

  • Newbie
  • when i try to go onto web player it says log in and i do and then it says error has occured and it didnt do this yesterday so is spotify doing like a maintenance checkup or is there a problem with th...
  • Nico
  • Community Legend
  • 470 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 470 Views
  • 1 replies
  • 0 likes

Spotify Randomly pauses during songs

PlanPremium CountryAustralia DeviceSamsung Galaxy S10+ Operating SystemAndroid version 9Spotify version 8.4.97.807 My Question or IssueHello everyone, I'm currently having a issue with spotify that has only just started a few days ago. My issue is wh...

  • Newbie
  • Plan Premium   Country Australia   Device Samsung Galaxy S10+   Operating System Android version 9 Spotify version 8.4.97.807   My Question or Issue Hello everyone, ...
  • Nico
  • Community Legend
  • 1124 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 1124 Views
  • 1 replies
  • 0 likes

Superuser Contribution greyed out songs can be played for others but not me?

I can see the music on this link: https://open.spotify.com/album/2QjrhGUZWWHnUFEMFzCsx5 But it is greyed out for me, even though my friends can play this on their Spotify with no issues? Both of us are on Spotify Premium.

  • Casual Listener
  • I can see the music on this link: https://open.spotify.com/album/2QjrhGUZWWHnUFEMFzCsx5   But it is greyed out for me, even though my friends can play this on their Spotify with no issues...
  • Peter
  • Spotify Legend
  • 1612 Views
  • 3 replies
  • 0 likes
  • music
  • 1612 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Top (most played) tracks

PlanPremiumCountryUKDeviceiPhone SEMy Question or IssueIs there a way to get a list of my most played tracks (ever, and/or over a specific time period)? I really like having this information. When I googled this I found one site offering it but it do...

  • Casual Listener
  • Plan Premium Country UK Device iPhone SE My Question or Issue Is there a way to get a list of my most played tracks (ever, and/or over a specific time period)?  I really like having this ...
  • Teàrlach
  • Casual Listener
  • 12132 Views
  • 5 replies
  • 0 likes
  • music
  • 12132 Views
  • 5 replies
  • 0 likes

Superuser Contribution Cant listen to a track

PlanFreeCountryLatviaDeviceSamsung Galaxy S8Operating SystemAndroid 7.0 My Question or IssueI cant listen to a track even if i have allowed explicit tracksHeres the tracks URL: spotify:track:4XBUuCLTGHfg5OvRA1iiTyhttps://open.spotify.com/track/4XBUuC...

  • Casual Listener
  •   Plan Free Country Latvia Device Samsung Galaxy S8 Operating System Android 7.0   My Question or Issue I cant listen to a track even if i have allowed explicit tracks Heres the...
  • Guido
  • Spotify Legend
  • 942 Views
  • 2 replies
  • 0 likes
  • music
  • 942 Views
  • 2 replies
  • 0 likes

Superuser Contribution why i cant listen this song anymore

sorry for my broken english , 3-4 days ago i realised i cant listen Hrsta - Lucy’s sad track but its still on spotify this song release in 2001 why now deleted i did not understand song: https://open.spotify.com/track/5cxQ356Q8s0U7aznB9p8ga?nd=1

  • Casual Listener
  • sorry for my broken english , 3-4 days ago i realised i cant listen Hrsta - Lucy’s sad track but its still on spotify this song release in 2001 why now deleted i did not understand song: https://open...
  • Guido
  • Spotify Legend
  • 1151 Views
  • 2 replies
  • 0 likes
  • music
  • 1151 Views
  • 2 replies
  • 0 likes

Superuser Contribution Audio quality on google home

PlanPremium CountryUnited Kingdom DeviceGoogle Home Mini My Question or IssueHello, i have an issue with the sound quality of spotify on the google home mini. It sounds like it is playing at a very low quality. I have connected my phone via bluetooth...

  • Newbie
  • Plan Premium   Country United Kingdom   Device Google Home Mini   My Question or Issue Hello, i have an issue with the sound quality of spotify on the google home mini. It so...
  • Guido
  • Spotify Legend
  • 4612 Views
  • 1 replies
  • 14 likes
  • music
    Other
  • 4612 Views
  • 1 replies
  • 14 likes

Solved!! Amazon Echo Multi-Room Music groups not appearing in Spotify Connect

I have 3 Amazon Echo devices in my home, all of which individually appear in Spotify Connect. I set up a few groups through the Alexa app, one that includes all three Echos, and two more containing different combinations. However Spotify Connect will...

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  • Newbie
  • I have 3 Amazon Echo devices in my home, all of which individually appear in Spotify Connect. I set up a few groups through the Alexa app, one that includes all three Echos, and two more contain...
  • Alexands61
  • Newbie
  • 114079 Views
  • 8 replies
  • 25 likes
  • Connect
    Other
  • 114079 Views
  • 8 replies
  • 25 likes

Superuser Contribution Artists not showing up and saved songs gone

All of my artists are gone and my saved songs are no longer showing up. I can only view playlists and podcasts (none of which I have) and it is difficult to find songs and takes much longer. I'm not sure if this is a bug or a terrible update, please ...

  • Casual Listener
  • All of my artists are gone and my saved songs are no longer showing up. I can only view playlists and podcasts (none of which I have) and it is difficult to find songs and takes much longer. I'm not ...
  • JacariAtlCapric
  • Music Fan
  • 8224 Views
  • 21 replies
  • 18 likes
  • 8224 Views
  • 21 replies
  • 18 likes

Connects to one device but not another

PlanPremiumCountryUKDeviceAllOperating SystemAll My Question or Issue"Names changed but you get the idea" So I had my main Spotify account linked to my Jeff Bezos account. As this was getting in the way (me out and about, someone plays something at h...

  • Regular
  • Plan Premium Country UK Device All Operating System All   My Question or Issue "Names changed but you get the idea"   So I had my main Spotify account linked to my Jeff Bezos ac...
  • 386 Views
  • 0 replies
  • 0 likes
  • Connect
  • 386 Views
  • 0 replies
  • 0 likes

Google Home support for Spotify India

My IssueSo, I've had a Spotify US account(Free) for quite a while. A few weeks back spoSpot launched in my country (India) and I immediately switched to India and bought Premium. To my dissapointmend my Google Home integration with Spotify stopped wo...

  • Newbie
  • My Issue So, I've had a Spotify US account(Free) for quite a while. A few weeks back spoSpot launched in my country (India) and I immediately switched to India and bought Premium. To my dissapointme...
  • nmabhinandan
  • Casual Listener
  • 718 Views
  • 1 replies
  • 2 likes
  • Other
  • 718 Views
  • 1 replies
  • 2 likes

Recently Played

PlanPremiumCountryUnited StatesDevice(iPhone Operating System(iOS 10)My Question or IssueI was just wondering if there was an update that changed how "Recently Played" is set up. When I would select an artist/band that I had saved/downloaded songs fr...

  • Casual Listener
  • Plan Premium Country United States Device (iPhone 😎 Operating System (iOS 10) My Question or Issue I was just wondering if there was an update that changed how "Recently Played" is set up.&...
  • 767 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 767 Views
  • 0 replies
  • 0 likes

Autoplay Feature on Smart TVs

PlanPremiumCountryRomaniaDeviceSamsung TVOperating SystemI actually have no idea My Question or IssueWhen I search a song on Spotify using my PC, and then play it, after the song ends, it will automatically play another song that is somehow related t...

  • Casual Listener
  •   Plan Premium Country Romania Device Samsung TV Operating System I actually have no idea   My Question or Issue When I search a song on Spotify using my PC, and then play it, af...
  • marcaevans
  • Composer
  • 2076 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 2076 Views
  • 3 replies
  • 0 likes

Superuser Contribution Album title and tracks missing: show strange hieroglyphic characters

Does anyone know what's up with this, and how to fix it?In case it isn't obvious, it's the tracklist for the album 'The Second Coming' by Nordic Union, but the tracks have been replaced by strange characters. The first track is actually called 'My Fe...

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  • Casual Listener
  • Does anyone know what's up with this, and how to fix it? In case it isn't obvious, it's the tracklist for the album 'The Second Coming' by Nordic Union, but the tracks have been replaced by stra...
  • Guido
  • Spotify Legend
  • 770 Views
  • 3 replies
  • 0 likes
  • music
    Other
  • 770 Views
  • 3 replies
  • 0 likes

Some songs are greyed out when I listen through Google Home

PlanPremiumCountryUnited KingdomMy Question or IssueWhen I listen to music through my Google Home, some songs are greyed out specifically on the Hamilton soundtrack ( My Shot, Stay Alive, etc.), but I can listen to these songs on my phone normally. C...

  • Newbie
  • Plan Premium Country United Kingdom My Question or Issue When I listen to music through my Google Home, some songs are greyed out specifically on the Hamilton soundtrack ( My Shot, Stay Alive, e...
  • Nico
  • Community Legend
  • 616 Views
  • 1 replies
  • 0 likes
  • Other
  • 616 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web Player not playing!

Hi!I've been using the web player for a long time now. Have spotify linked to my mobile (Samsung Galaxy S8+) and Google Home systems.Starting today I could not get anything to play on the web player (Chrome, Windows 10) if I hit the play button on an...

  • Casual Listener
  • Hi! I've been using the web player for a long time now. Have spotify linked to my mobile (Samsung Galaxy S8+) and Google Home systems. Starting today I could not get anything to play on the web pla...
  • buggiboy
  • Casual Listener
  • 1561 Views
  • 7 replies
  • 1 likes
  • music
  • 1561 Views
  • 7 replies
  • 1 likes

Disable Synchronization

Is there a way to disable synchronization between different devices such as smartphones and PC?Usually I listen to online music on my PC and want to return to the playlist I listened to after using my phone and listening to some downloaded content.Th...

  • Casual Listener
  • Is there a way to disable synchronization between different devices such as smartphones and PC? Usually I listen to online music on my PC and want to return to the playlist I listened to after usi...
  • Nico
  • Community Legend
  • 572 Views
  • 1 replies
  • 0 likes
  • Connect
  • 572 Views
  • 1 replies
  • 0 likes

When i Favorite songs on my phone and will not Show mon Computer

PlanPremiumCountry Sweden Device Phone and ComputerOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a friend that haveing problem. When she make a song to favorite on hers phone. Later on when she are online on Compu...

  • Casual Listener
  •   Plan Premium Country Sweden   Device  Phone and Computer Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have a friend that hav...
  • Ethan_Moore004
  • Composer
  • 616 Views
  • 1 replies
  • 0 likes
  • Other
  • 616 Views
  • 1 replies
  • 0 likes

Bad Quality song(s) on Chromecast and Web Player

PlanPremiumCountryGermany DeviceOne Plus 3, Chromecast Audio, Web Player, FiiO Olympus 2, Beyerdynamic DT 770 ProOperating SystemAdroid 8.1, Win 10 Pro, Chrome My Question or IssueI was listening to the attached song via Chromecast and noticed some g...

  • Regular
  • Plan Premium Country Germany    Device One Plus 3, Chromecast Audio, Web Player, FiiO Olympus 2, Beyerdynamic DT 770 Pro Operating System Adroid 8.1, Win 10 Pro, Chrome   My ...
  • Ethan_Moore004
  • Composer
  • 2272 Views
  • 4 replies
  • 0 likes
  • 2272 Views
  • 4 replies
  • 0 likes

Spotify connect on Hitachi smart tv

PlanFreeCountryUK My Question or IssueHiIs there any way to use Spotify connect on a Hitachi smart tv?Please let me knowThanks!

  • Visitor
  •   Plan Free Country UK       My Question or Issue Hi Is there any way to use Spotify connect on a Hitachi smart tv? Please let me know Thanks!  
  • marcaevans
  • Composer
  • 10050 Views
  • 1 replies
  • 0 likes
  • Other
  • 10050 Views
  • 1 replies
  • 0 likes