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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Dubbs83
  • Visitor
  • 1253 Views
  • 10 replies
  • 3 likes
  • Other
  • 1253 Views
  • 10 replies
  • 3 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17480 Views
  • 8 replies
  • 1 likes
  • Other
  • 17480 Views
  • 8 replies
  • 1 likes

play button on the web play is greyed out

picture show what it looks like it's stuck on that song won't skip or play another song and that song is not playing either and the volume is stuck on max I've clear my cookies reinstalled flash and login in and out of spotify I'm on firefox version ...

  • Casual Listener
  • picture show what it looks like it's stuck on that song won't skip or play another song and that song is not playing either and the volume is stuck on max I've clear my cookies reinstalled flash and ...
  • Nico
  • Community Legend
  • 529 Views
  • 1 replies
  • 0 likes
  • 529 Views
  • 1 replies
  • 0 likes

Premium plan but wont play on sonos

Have premium plan but when using phone (Samsumg) as remote...sonos wont play; error message - I need to upgrade to premium...very frustrating.

  • Newbie
  • Have premium plan but when using phone (Samsumg) as remote...sonos wont play; error message - I need to upgrade to premium...very frustrating.
  • Nico
  • Community Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

I can only edit collaborative playlists that I own

For some reason, I cannot edit a collaborative playlist that’s been shared with me. I went into my older playlists and found some others I knew were collaborative. I’ve found that if someone else created it, I can’t do anything but play it. IF I was ...

  • Casual Listener
  • For some reason, I cannot edit a collaborative playlist that’s been shared with me. I went into my older playlists and found some others I knew were collaborative.  I’ve found that if someone el...
  • Nico
  • Community Legend
  • 363 Views
  • 1 replies
  • 0 likes
  • Other
  • 363 Views
  • 1 replies
  • 0 likes

Playstation App keeps jumping songs

Every time i try to play a song it immediately starts jumping, the song barely starts and it already does it. My app is up to date and my internet connection it fine, it's been going on for months!!

  • Music Fan
  • Every time i try to play a song it immediately starts jumping, the song barely starts and it already does it. My app is up to date and my internet connection it fine, it's been going on for months!!&...
  • Nico
  • Community Legend
  • 384 Views
  • 1 replies
  • 0 likes
  • 384 Views
  • 1 replies
  • 0 likes

Web Player Brings Me to Cache

Salutations fellow Spotify users, Just yesterday I started having this problem. Every time I try to click on the web player website, it brings me to the cached version instead of the regular version. I'm using a school computer, so I'm not sure if th...

  • Newbie
  • Salutations fellow Spotify users,   Just yesterday I started having this problem. Every time I try to click on the web player website, it brings me to the cached version instead of the re...
  • Nico
  • Community Legend
  • 404 Views
  • 1 replies
  • 0 likes
  • Other
  • 404 Views
  • 1 replies
  • 0 likes

Can not connect to the server

Okay so I’m haveing this error and I have tried uninstalling and reinstalling and restarting ps4 but still isn’t fixed please help!

  • Casual Listener
  • Okay so I’m haveing this error and I have tried uninstalling and reinstalling and restarting ps4 but still isn’t fixed please help!
  • Nico
  • Community Legend
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes

Solved!! Recently Played and Library not synching across platforms

PlanPremiumCountryUKDeviceMacbook Pro mid 2012, Huawei P10 Lite and Desktop PCOperating SystemMacOS 10, Adroid 8 and Windows 10 (All up to date) My Question or IssueI was listening to music through my MacBook earlier whilst controlling it with my pho...

  • Casual Listener
  • Plan Premium Country UK Device Macbook Pro mid 2012, Huawei P10 Lite and Desktop PC Operating System MacOS 10, Adroid 8 and Windows 10 (All up to date)   My Question or Issue I wa...
  • Nico
  • Community Legend
  • 606 Views
  • 4 replies
  • 0 likes
  • Other
  • 606 Views
  • 4 replies
  • 0 likes

Links leading to login page.

When I open a link of an artist or an album, login page appears. After the login it opens the main page and the link is lost. So every single time I have to search it myself in spotify. I haven't been using spotify for a long time, it wasn't like thi...

  • Newbie
  • When I open a link of an artist or an album, login page appears. After the login it opens the main page and the link is lost. So every single time I have to search it myself in spotify. I haven't bee...
  • Nico
  • Community Legend
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

[Xbox One] Can't play music

When I turned my xbox on today I was signed out from the app. I signed back in, but now I can't seem to play any music. I can see all my playlists and everything else, but nothing will play. I can't connect to my xbox from any other devices either, i...

  • Casual Listener
  • When I turned my xbox on today I was signed out from the app. I signed back in, but now I can't seem to play any music. I can see all my playlists and everything else, but nothing will play. I can't ...
  • Nico
  • Community Legend
  • 766 Views
  • 3 replies
  • 0 likes
  • Other
  • 766 Views
  • 3 replies
  • 0 likes

impossible to share my playlist

Hello everybody, I'm going to start my month of trying out spotify. I created a playlist and when I share it I have this error message there:Aw, snap! Something went wrong, please try again later spotifyI tested everything, the browsers, I reconnecte...

  • Visitor
  • ...gain later spotify I tested everything, the browsers, I reconnected several times and nobody can read my playlist. It is published and publicly available
  • Nico
  • Community Legend
  • 413 Views
  • 1 replies
  • 1 likes
  • 413 Views
  • 1 replies
  • 1 likes

Can’t find artist on Spotify

I’m looking for the band The Orange Lights in Spotify if I search in the app I cannot find them. But if I do a google search I find links to the Life Is Still Beautiful album in Spotify but following the links ones not display the album in the Spotif...

  • Newbie
  • I’m looking for the band The Orange Lights in Spotify if I search in the app I cannot find them. But if I do a google search I find links to the Life Is Still Beautiful album in Spotify but following...
  • Soberholtzer
  • Newbie
  • 2636 Views
  • 2 replies
  • 0 likes
  • music
  • 2636 Views
  • 2 replies
  • 0 likes

RSS Feed - Spotify tells me missing description

I have created an RSS feed in FeedBurner and everything is filled in. However, Spotify refuses to take the feed, saying it is missing "Description"....but it isn't. All fields are filled in. What gives?

  • Casual Listener
  • I have created an RSS feed in FeedBurner and everything is filled in. However, Spotify refuses to take the feed, saying it is missing "Description"....but it isn't. All fields are filled in. What giv...
  • Tenbob
  • Casual Listener
  • 312 Views
  • 1 replies
  • 0 likes
  • Other
  • 312 Views
  • 1 replies
  • 0 likes

"My Music" section Not Playing

I've been having problems with this section since a few days ago giving me "This song is not available" message, I can't seem to play any of songs from this section but I can play playlst and browsed songs perfectly fine. And that section works just ...

  • Newbie
  • I've been having problems with this section since a few days ago giving me "This song is not available" message, I can't seem to play any of songs from this section but I can play playlst and browsed...
  • Nico
  • Community Legend
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

PS4 App

Hello everyoneMy problem is that I can log in to all devices except my PS4.Since last night I have this problem and it tells me if I enter using the PS button: This function is temporarily unavailable. Please try again later (Error code CE-35327-0).I...

  • Casual Listener
  • Hello everyone My problem is that I can log in to all devices except my PS4. Since last night I have this problem and it tells me if I enter using the PS button: This function is temporarily unavai...
  • Nico
  • Community Legend
  • 686 Views
  • 1 replies
  • 0 likes
  • Connect
    music
    Other
    PlayStation
  • 686 Views
  • 1 replies
  • 0 likes

Profile Picture not showing

Hello guys, In my Spotify for artists account i had updated my profile pic more than a couple of days ago through desktop and it shows in my Android App too. But in the spotify player, be it android or desktop, there's no profile pic, do i need to ch...

  • Regular
  • Hello guys,   In my Spotify for artists account i had updated my profile pic more than a couple of days ago through desktop and it shows in my Android App too. But in the spotify player, be it...
  • Nico
  • Community Legend
  • 1688 Views
  • 1 replies
  • 0 likes
  • Other
  • 1688 Views
  • 1 replies
  • 0 likes

Windows Player does not load

This issue has been going on for 4 days no, spotify web player will not load on my Desktop P, Otherlaptop. When I click on my spotify application it will open and just display a spinning loading wheel and never progress. Spotify works fine on my phon...

  • Casual Listener
  • This issue has been going on for 4 days no, spotify web player will not load on my Desktop P, Otherlaptop. When I click on my spotify application it will open and just display a spinning loading whee...
  • Nico
  • Community Legend
  • 368 Views
  • 1 replies
  • 0 likes
  • Other
  • 368 Views
  • 1 replies
  • 0 likes

Spotify for Fire TV won't work

Every time I try to open up Spotify on my Fire TV, all I get is the loading screen with the logo and three dots. It stays that way until I finally give up and log off. I've given this thing 10 minutes to load this time, and still nothing. Any advice?...

  • Newbie
  • Every time I try to open up Spotify on my Fire TV, all I get is the loading screen with the logo and three dots. It stays that way until I finally give up and log off. I've given this thing 10 minute...
  • Nico
  • Community Legend
  • 1293 Views
  • 1 replies
  • 0 likes
  • 1293 Views
  • 1 replies
  • 0 likes

Web Player shuts down sound

I cannot install the app at work, so I run Spotify Web Player on Windows 10 with Microsoft Edge. However I've been having trouble with the Web Player shutting down the sound once every minute. The track keeps playing in the Web Player but the sound b...

  • Newbie
  • I cannot install the app at work, so I run Spotify Web Player on Windows 10 with Microsoft Edge. However I've been having trouble with the Web Player shutting down the sound once every minute. The&nb...
  • Nico
  • Community Legend
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Not playing on amazon echo

I have spotify premium but today when i ask my echo to play spotify she says my account is not supported on this devise but however it was working fine yesterday.

  • Newbie
  • I have spotify premium but today when i ask my echo to play spotify she says my account is not supported on this devise but however it was working fine yesterday.
  • Nico
  • Community Legend
  • 920 Views
  • 1 replies
  • 0 likes
  • 920 Views
  • 1 replies
  • 0 likes

Solved!! How do we know what all topics are there in the community

Just joined the Spotify community within the last 2 weeks. I'm trying to post my new release song in some topic discussions but can't figure out what topic search tags to use? I've seen there is different topics such as "Social, Accounts, Playlist Ex...

  • Roadie
  • Just joined the Spotify community within the last 2 weeks. I'm trying to post my new release song in some topic discussions but can't figure out what topic search tags to use? I've seen there is diff...
  • Jose_M
  • Spotify Star
  • 603 Views
  • 1 replies
  • 0 likes
  • topic
  • 603 Views
  • 1 replies
  • 0 likes