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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • JelenJ
  • Newbie
  • 967 Views
  • 9 replies
  • 3 likes
  • Other
  • 967 Views
  • 9 replies
  • 3 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17339 Views
  • 8 replies
  • 1 likes
  • Other
  • 17339 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution 3 miesiące za 19,99 zł

PlanPremiumCountry Poland My Question or IssueWhy I cannot use an opportunity of "3 miesiące za 19,99 zł"?

  • Newbie
  • Plan Premium Country  Poland   My Question or Issue Why I cannot use an opportunity of "3 miesiące za 19,99 zł"?        
  • Jemi
  • Spotify Legend
  • 636 Views
  • 1 replies
  • 0 likes
  • Other
  • 636 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect works over internet?

PlanPremiumCountry DeviceiPhone Xs, webplayer, macbook, PC, Onkyo LS5200 StereoOperating SystemiOS, MacOS, Windows 7 My Question or IssueIm using spotify connect on my home stereo. Works great from mij phone of laptop in the same wifi network. The th...

  • Newbie
  • Plan Premium Country   Device iPhone Xs, webplayer, macbook, PC, Onkyo LS5200 Stereo Operating System iOS, MacOS, Windows 7   My Question or Issue Im using spotify connect on my h...
  • Guido
  • Spotify Legend
  • 1335 Views
  • 1 replies
  • 1 likes
  • Connect
  • 1335 Views
  • 1 replies
  • 1 likes

[ERROR] [All Devices] "Find Friends" not completing since I created my account

PlanTrialCountryBrazilDeviceAll DevicesOperating SystemAll OSs My Question or Issue Since I created my Spotify account less than 2 months ago, the function "Find Friends" from Facebook never worked across every device I tried to log in (Windows 8 and...

  • Newbie
  • Plan Trial Country Brazil Device All Devices Operating System All OSs   My Question or Issue  Since I created my Spotify account less than 2 months ago, the function "Find Friends...
  • user-removed
  • Not applicable
  • 555 Views
  • 2 replies
  • 1 likes
  • Other
  • 555 Views
  • 2 replies
  • 1 likes

Superuser Contribution quik problem solving

if you want a problem to be solved quickly: use twitter (dm) to contact spotify (cares)! they respond within a few minutes and help you to find the best solution.

  • Newbie
  • if you want a problem to be solved quickly: use twitter (dm) to contact spotify (cares)! they respond within a few minutes and help you to find the best solution.
  • Guido
  • Spotify Legend
  • 474 Views
  • 1 replies
  • 0 likes
  • problem
  • 474 Views
  • 1 replies
  • 0 likes

[Your Music] I can't hear my music

I try everything but i never her again my music on spotify. I try youtube to i can hear sound but on spotify i can't. What i must do for listen music again? I use free spotify. Because premium is really expensive for my country.Turkey,IstanbulLenovo ...

  • Casual Listener
  • I try everything but i never her again my music on spotify. I try youtube to i can hear sound but on spotify i can't. What i must do for listen music again? I use free spotify. Because premium is rea...
  • allamçıldırcam
  • Casual Listener
  • 1329 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 1329 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Amazon Echo] Link Spotify Account

I have 3 echo dots in different rooms, Spotify premium link via the Alexa App.It has always worked fine in all rooms just say ‘...play spotify’ and it will. Recently in one room it says that I need to link my Spotify premium account through the Alexa...

  • Casual Listener
  • I have 3 echo dots in different rooms, Spotify premium link via the Alexa App. It has always worked fine in all rooms just say ‘...play spotify’ and it will. Recently in one room it says that I need...
  • Mcr2
  • Casual Listener
  • 1327 Views
  • 4 replies
  • 0 likes
  • music
  • 1327 Views
  • 4 replies
  • 0 likes

Multiple Sessions... or new one pop up

At Premium account and whatever browser to use i load the web player and already has 2 sessions... nothing works until i select one of them. After a some time listening music stops and shows the green bar that is at a new session and stopped at the e...

  • Roadie
  • At Premium account and whatever browser to use i load the web player and already has 2 sessions... nothing works until i select one of them. After a some time listening music stops and shows the...
  • rekle
  • Roadie
  • 498 Views
  • 2 replies
  • 0 likes
  • Other
  • 498 Views
  • 2 replies
  • 0 likes

Alexa Echo only plays songs recently added to my Library?

PlanPremiumCountryUSA DeviceAmazon Echo Dot My Question or Issue When I tell my new Alexa to "shuffle songs from my library", it only shuffles songs added within the last year or so to my library. It never plays songs I added a while ago. When I scro...

  • Newbie
  •   Plan Premium Country USA  Device Amazon Echo Dot   My Question or Issue  When I tell my new Alexa to "shuffle songs from my library", it only shuffles songs added withi...
  • 778 Views
  • 0 replies
  • 2 likes
  • music
  • 778 Views
  • 0 replies
  • 2 likes

No info on artists revenue for customers ?

Hi there, using Spotify Premium in France on my Mac Desktop and Huawei Mate 20 mobile device. I may be wrong, but I didn't find any infrmation shared by Spotify with its customers explaining even the basics of how Spotify calculates / shares revenue ...

  • Newbie
  •   Hi there, using Spotify Premium in France on my Mac Desktop and Huawei Mate 20 mobile device. I may be wrong, but I didn't find any infrmation shared by Spotify with its customers explaining ...
  • 438 Views
  • 0 replies
  • 0 likes
  • Other
  • 438 Views
  • 0 replies
  • 0 likes

Issue fixed

PlanPremiumCountryUSADevicePixel 2Operating SystemPie My Question or Issue

  • Newbie
  •   Plan Premium Country USA Device Pixel 2 Operating System Pie   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 411 Views
  • 1 replies
  • 0 likes
  • Premium family
  • 411 Views
  • 1 replies
  • 0 likes

Songkick working for Bandcamp, not Spotify - kindly advise

Hello - Our concert info we added on Songkick is listed on Bandcamnp, but not Spotify after a couple days. Artist name : Gone Marshall, profile https://open.spotify.com/artist/7mBpwxFz4OPZRcc19WRv2W?si=DuV9VFOBQ3-BultpfG0Gqw Thanks for any assistance...

  • Music Fan
  • Hello -    Our concert info we added on Songkick is listed on Bandcamnp, but not Spotify after a couple days. Artist name :   Gone Marshall,  profile  https://ope...
  • 302 Views
  • 0 replies
  • 0 likes
  • music
  • 302 Views
  • 0 replies
  • 0 likes

Spotify doesn't play music on google home

PlanFreeCountry ItalyDeviceGoogle home miniOperating SystemAndroid My Question or Issue Hi,I have a problem. I have already read similar messages in the community but i didn't find the solution.With my spotify account google home mini doesn't play mu...

  • Newbie
  • Plan Free Country  Italy Device Google home mini Operating System Android   My Question or Issue   Hi, I have a problem. I have already read similar messages in the commu...
  • 340 Views
  • 0 replies
  • 0 likes
  • Other
  • 340 Views
  • 0 replies
  • 0 likes

Solved!! What can replace chromecast audio

Hello !I have a spotify premimum account.I have an old hi-fi system, and i'd like to play spotify on it with my phone in airplane mode. I have seen that I can do that with a Chromecast Audio, but it's impossible to buy it in France now. So, I ask you...

  • Casual Listener
  •  Hello ! I have a spotify premimum account. I have an old hi-fi system, and i'd like to play spotify on it with my phone  in airplane mode. I have seen that I can do that with a Chromecas...
  • max_e87
  • Composer
  • 4608 Views
  • 3 replies
  • 0 likes
  • 4608 Views
  • 3 replies
  • 0 likes

How to upload local mp3 file to web player

I see in the answers there's supposed to be a way to upload your own mp3 music into a spotify playlist. But none of the ways it says to do it are current anymore or don't work on web player. They all say to go to some sort of "settings" tab, which I ...

Screenshot 2018-12-29 at 2.55.42 PM.png Screenshot 2018-12-29 at 2.45.01 PM.png
  • Regular
  •   I see in the answers there's supposed to be a way to upload your own mp3 music into a spotify playlist. But none of the ways it says to do it are current anymore or don't work on web player. ...
  • Maxim
  • Spotify Star
  • 4392 Views
  • 1 replies
  • 0 likes
  • music
  • 4392 Views
  • 1 replies
  • 0 likes

Solved!! How to turn off binaural effects

PlanPremiumCountry UKDevice headphones (sony) My issue is my headphones have broken in the left ear, and some songs have slightly different sounds in each ear, and to prevent me not hearing parts of songs that are played in the left ear only, Id like...

  • Newbie
  • Plan Premium Country  UK Device   headphones (sony)   My issue is my headphones have broken in the left ear, and some songs have slightly different sounds in each ear, and to p...
  • landonharris88
  • Composer
  • 20066 Views
  • 1 replies
  • 0 likes
  • music
    Other
    Sony
  • 20066 Views
  • 1 replies
  • 0 likes

Song Disappear from spotify

https://open.spotify.com/album/43izHRxuhay1bX4C8sbarC This song [I Love You More Than You'll Ever Know] does disappear from spotify I don't know why?

  • Casual Listener
  • https://open.spotify.com/album/43izHRxuhay1bX4C8sbarC   This song [I Love You More Than You'll Ever Know] does disappear from spotify I don't know why?
  • landonharris88
  • Composer
  • 439 Views
  • 1 replies
  • 0 likes
  • Other
  • 439 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Google Home, Telia and Spotify account?

PlanPremium (Telia invoice)CountrySwedenDeviceGoogle HomeOperating SystemGoogle Home My Question or Issue Looking for a way to connect my Google Home device to my Telia Spotify Premium Account. Logging in to Spotify, it says that my account is "free"...

  • Visitor
  • Plan Premium (Telia invoice) Country Sweden Device Google Home Operating System Google Home   My Question or Issue  Looking for a way to connect my Google Home device to my Telia ...
  • Peter
  • Spotify Legend
  • 1408 Views
  • 6 replies
  • 0 likes
  • Other
  • 1408 Views
  • 6 replies
  • 0 likes

Other Suggested Music

What are the algorithms for the other suggested music? When I listen to a metal band called Race of Devils it mixes in pop music like Justin Bieber, Post Malone, Lady Gaga etc. These songs get mixed in 2-3 at a time so I lose my 6 skips quickly. I un...

  • Newbie
  • What are the algorithms for the other suggested music? When I listen to a metal band called Race of Devils it mixes in pop music like Justin Bieber, Post Malone, Lady Gaga etc. These songs get mixed ...
  • 288 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 288 Views
  • 0 replies
  • 0 likes

Spotify for Djay - some tracks not available?

PlanPremium / FamilyCountryUKDeviceIpad, HTC U11 phone, Desktop PC, Yamaha RN-602 My Question or IssueThere are a number of tracks which I am able to play in playlists in Spotify, on any/all of my devices, that will not play via Algoriddim's Djay app...

  • Casual Listener
  •  Plan Premium / Family Country UK Device Ipad, HTC U11 phone, Desktop PC, Yamaha RN-602     My Question or Issue There are a number of tracks which I am able to play in playli...
  • davebeep
  • Casual Listener
  • 2243 Views
  • 1 replies
  • 0 likes
  • music
  • 2243 Views
  • 1 replies
  • 0 likes

How do I import Itunes playlists

Hi,I'm new at Spotify and i cant import my playlists from Itunes into Spotify. When i click *File -> Import Playlist -> Itunes* nothing happens.Please help me Greetings Enno

  • Newbie
  • Hi, I'm new at Spotify and i cant import my playlists from Itunes into Spotify. When i click *File -> Import Playlist -> Itunes* nothing happens. Please help me   Greetings Enno
  • uuuyou
  • Newbie
  • 328167 Views
  • 38 replies
  • 9 likes
  • Web Player
    Windows
  • 328167 Views
  • 38 replies
  • 9 likes